sap sales & marketing.

•Is force of proposal in the choice of solutions
•Prioritizes and presents the needs to be built during arbitration committees
•Is the privileged contact for editors

Study phase
•Deals with evolutions/corrections and projects within the scope of activities:
•Prepare/have prepared for functional specification documents according to the methodology used for the project (Agile or Waterfall)
•Analyze/have analyzed the evolution and correction requests taking into account the application landscape (version upgrade, SaaS solution...)
•Estimates/have estimated the workload of each request in relation with the teams concerned (development, interfaced systems, etc.)
•Collects volume of business data (number of users, transaction volumes, etc.)
•Ensures that the intended IT evolutions respect the architecture principles of the applications concerned

Implementation
•Carry out / have carried out the configuration and have the developments carried out / followed up
•Define, carry out/have carried out and maintain test plans (unit test, integration and non-regression)
•Is responsible for the quality of deliveries and acceptance in the domain
•Assist the Business Process Owners if necessary during the users acceptance (definition of the plan, testing, training, etc.....)
•Is the contact for the technical teams: development, authorizations, operations, ...
•Perform acceptance test of technical evolutions of applications (e.g. support packages, version changes, etc.), and organizes or participates in the associated roll-out

Cut-over and Go-live
•Support the Third Party Maintainer's skills improvment, in particular through knowledge transfer
•Coordinate the actions to be carried out for the cut-over in the production environment
•Ensure that functional and technical documentation is available and up to date. Complete it if necessary

User Support
•Validates the competence of the Third Party Maintainer
•Controls the service quality of the support provided by the Third Party Maintainer
•Builds and implements action plans of the preventive support
•Handles or facilitates the resolution of incidents when necessary
•Participates in implementation and deployment projects according to a CORE model if one exists
•Depending on the organization and size of the project, takes on the role of project manager and therefore ensures / contributes to the implementation and ensures monitoring, reporting
•Contributes to the expectations of enterprise architecture (architecture file, application mapping in particular)