Are you an experienced administrator or customer service advisor?
We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience
Role: Customer service representative
Shifts: Monday - Friday, 2 shifts on rotation 7.30am-4.30pm and 8.30am - 5.30pm
Pay: £13.45 per hour
Duration: 6-12 months
Location: Holcim, High Rd offices, Nether Kellet, Canforth, LA6 1EA
Main tasks include
- Ensure that orders are received when goods/services have been supplied
- Liaising with suppliers to resolves any invoice queries
- Answering the telephones and passing on messages in a professional manner
- Taking customer orders
- Updating customers on orders and deliveries
- Dealing with any customer queries
- Supporting internal staff with pricing queries
- Data entry
Requirements
- Excellent IT skills and proficient in the use of Google suite & Microsoft Office suite
- Flexible and adaptable attitude with ability to prioritise a range of different tasks.
- Exceptional communication skills, at all levels, both written and verbal.
- Excellent organisational and time management skills.
- Excellent interpersonal skills with other members of staff at all levels of the organisation.
- Confident, enthusiastic and tenacious
- Previous admin or customer service experience
Benefits:
- Advice and editing on your current CV
- Dedicated team throughout your journey within the role
- Paid holiday
- Exclusive online services including restaurant and retail discounts
- Chance to receive £25* for referring a friend
- Opportunity for progression into permanent roles
- Competitive rates of pay
All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
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