Job Responsibilities: Handle customer queries via calls and chat/email support. Provide accurate information and resolve customer concerns efficiently. Maintain a high level of customer satisfaction through professional communication. Document and track customer interactions using the CRM system. Escalate unresolved issues to the appropriate departments. Meet productivity and quality targets as per company standards.Required Skills & Qualifications:
Job Responsibilities: Handle customer queries via calls and chat/email support. Provide accurate information and resolve customer concerns efficiently. Maintain a high level of customer satisfaction through professional communication. Document and track customer interactions using the CRM system. Escalate unresolved issues to the appropriate departments. Meet productivity and quality targets as per company standards.Required Skills & Qualifications:
Order to cash Manage end-to-end process of customer credits, sales orders, collections and customer payments. Provide end-to-end support of revenue and cash flow cycles from order booking through collection.US ShiftWork From Officeexperience3
Order to cash Manage end-to-end process of customer credits, sales orders, collections and customer payments. Provide end-to-end support of revenue and cash flow cycles from order booking through collection.US ShiftWork From Officeexperience3
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