Key ResponsibilitiesEmpathetic Listening: Patiently listen to customer concerns to identify the root cause of their issues.Effective Problem Solving: Provide prompt, accurate, and clear resolutions to a variety of customer queries.Strategic Escalation: Know when a case needs a specialist’s touch and escalate it to the right internal teams seamlessly.Process Integrity: Follow defined policies, processes, and SOPs to ensure every interaction meets our high
Key ResponsibilitiesEmpathetic Listening: Patiently listen to customer concerns to identify the root cause of their issues.Effective Problem Solving: Provide prompt, accurate, and clear resolutions to a variety of customer queries.Strategic Escalation: Know when a case needs a specialist’s touch and escalate it to the right internal teams seamlessly.Process Integrity: Follow defined policies, processes, and SOPs to ensure every interaction meets our high
Responsibility :-Make outbound sales calls to prospective and existing customers for IFFCO Tokio products (Car, Health & other insurance policies).Explain product features, premium details, and benefits clearly to customers.Convert leads by handling customer queries and objections effectively.Maintain high-quality standards in every call to ensure excellent customer experience.Update accurate customer information, call outcomes, and dispositions in the CRM
Responsibility :-Make outbound sales calls to prospective and existing customers for IFFCO Tokio products (Car, Health & other insurance policies).Explain product features, premium details, and benefits clearly to customers.Convert leads by handling customer queries and objections effectively.Maintain high-quality standards in every call to ensure excellent customer experience.Update accurate customer information, call outcomes, and dispositions in the CRM