Key Responsibilities • Achieve monthly and quarterly revenue targets• Drive footfall growth and business development initiatives• Own full centre-level P&L; performance• Control costs and drive margin optimisation• Lead Assistant Managers and Supervisors• Approve rosters, leaves, and manpower planning• Coordinate with marketing team for campaigns and promotions• Monitor campaign ROI and local partnerships• Oversee high-value events and party bookings• Ensu
Key Responsibilities • Achieve monthly and quarterly revenue targets• Drive footfall growth and business development initiatives• Own full centre-level P&L; performance• Control costs and drive margin optimisation• Lead Assistant Managers and Supervisors• Approve rosters, leaves, and manpower planning• Coordinate with marketing team for campaigns and promotions• Monitor campaign ROI and local partnerships• Oversee high-value events and party bookings• Ensu
Facility Executive –Facility Executive - Soft Services role involves managing various aspects related to facilityoperations and services.Main Responsibilities:• Site Operations Management:o Monitor and oversee housekeeping-related activities within the facility.o Arrange consumables and supplies for client or VIP visits.o Interface with pest control for pest management activities.o Monitor mailroom operations.o Prepare daily, weekly, and monthly reports.o
Facility Executive –Facility Executive - Soft Services role involves managing various aspects related to facilityoperations and services.Main Responsibilities:• Site Operations Management:o Monitor and oversee housekeeping-related activities within the facility.o Arrange consumables and supplies for client or VIP visits.o Interface with pest control for pest management activities.o Monitor mailroom operations.o Prepare daily, weekly, and monthly reports.o
Key ResponsibilitiesEmpathetic Listening: Patiently listen to customer concerns to identify the root cause of their issues.Effective Problem Solving: Provide prompt, accurate, and clear resolutions to a variety of customer queries.Strategic Escalation: Know when a case needs a specialist’s touch and escalate it to the right internal teams seamlessly.Process Integrity: Follow defined policies, processes, and SOPs to ensure every interaction meets our high
Key ResponsibilitiesEmpathetic Listening: Patiently listen to customer concerns to identify the root cause of their issues.Effective Problem Solving: Provide prompt, accurate, and clear resolutions to a variety of customer queries.Strategic Escalation: Know when a case needs a specialist’s touch and escalate it to the right internal teams seamlessly.Process Integrity: Follow defined policies, processes, and SOPs to ensure every interaction meets our high
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