GENERAL RESPONSIBILITIES (The essential responsibilities and accountabilities of this position including interactions with other departments and outside vendors, if applicable, in PRIORITY order.) ·Lead ServiceNow product development activities associated with Clinical Development & Innovation products, including the creation of deliverables for product development lifecycle, implementation, and support while acting as a subject matter expert (SME) for th
GENERAL RESPONSIBILITIES (The essential responsibilities and accountabilities of this position including interactions with other departments and outside vendors, if applicable, in PRIORITY order.) ·Lead ServiceNow product development activities associated with Clinical Development & Innovation products, including the creation of deliverables for product development lifecycle, implementation, and support while acting as a subject matter expert (SME) for th
End-to-end ownership of assigned Processes (Design, Implement, and Execute)· Owns, creates, and maintains assigned process documentation· Owns, creates, and maintains end-user training for assigned processes· Consults with Departments and Divisions on specific needs to offer proposed solutions, and implements appropriately· Provides expertise in process/product design, including elicitation and prioritization of business
End-to-end ownership of assigned Processes (Design, Implement, and Execute)· Owns, creates, and maintains assigned process documentation· Owns, creates, and maintains end-user training for assigned processes· Consults with Departments and Divisions on specific needs to offer proposed solutions, and implements appropriately· Provides expertise in process/product design, including elicitation and prioritization of business