• Act as a member of the Store Sales team and proactively contribute to commercial plan/output to deliver to the common objectives and goals.
• Analyze the local market, specifically business customers and their business needs, and use this knowledge to improve the business customers’ shopping experience.
• Build long-lasting relationships with local business community and actively spread the awareness of the brand and partner for business in the local market.
• Present and sell larger projects to the customers, stakeholder/management groups.
• Analyse sales and customer KPI performance and use this knowledge to prioritise initiatives and improve performance.
• Secure knowledge of the product range and services, business-approved range, national priorities, volume commitments, local market conditions and local store and online competitors.
• Lead negotiations in finalizing terms and pricing for RFPs and other Key Account deals, follow-up on customer journey and see projects to completion.
• Responsible for overseeing execution of won deals, coordinating and collaborating with co-workers across the business to proactively manage the process and avert issues.
• Responsible to lead after sales care for key account deals – follow up with help and information to secure long-term business relationships and an excellent customer experience.
• Be an active player in driving an open and sharing climate, being a role model of the values and contribute to the transformation of the business.
