Key Responsibilities:
Order Management:
o Reviewing contracts prior to signing
o Process customer orders accurately and efficiently through ERP
systems ensuring pricing, terms, and conditions are accurate
o Coordinate with sales and service delivery teams to ensure timely
fulfilment Customer Management:
...
o Serve as primary point of contact for order-related customer inquiries
o Resolve order discrepancies and billing issues promptly
o Maintain accurate customer records and communication logs
Process Excellence:o Driving process improvement initiatives using Six Sigma methodologies
o Follow standardised SOX-compliant order processing procedures
o Maintain segregation of duties and proper authorisation controls
Reporting & Analysis:
o Generate Accounts receivable reports
o Support month-end revenue recognition processes
o Perform customer account reconciliations
experience
10show more
Key Responsibilities:
Order Management:
o Reviewing contracts prior to signing
o Process customer orders accurately and efficiently through ERP
systems ensuring pricing, terms, and conditions are accurate
o Coordinate with sales and service delivery teams to ensure timely
fulfilment Customer Management:
o Serve as primary point of contact for order-related customer inquiries
o Resolve order discrepancies and billing issues promptly
o Maintain accurate customer records and communication logs
Process Excellence:o Driving process improvement initiatives using Six Sigma methodologies
o Follow standardised SOX-compliant order processing procedures
o Maintain segregation of duties and proper authorisation controls
Reporting & Analysis:
o Generate Accounts receivable reports
o Support month-end revenue recognition processes
o Perform customer account reconciliations
experience
10