社名
社名非公開
職種
運用、保守、監視、テクニカルサポート
業務内容
Good WLB
Visa Sponsor
Free Meals
求められる経験
■ Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or a related field.
■ 3+years of experience in a technical customer-facing role (e.g., Technical Account Manager, Technical Customer Success Manager, Technical Support) in a SaaS, technology, or platform-focused company.
...
■ Proven experience onboarding customers to complex technical platforms/products and supporting various client support activities.
■ Demonstrated ability to quickly understand complex technical platforms/products and their underlying technologies.
■ Exceptional written and verbal communication skills, with expertise in managing diverse clients and stakeholders.
■ Strong analytical, problem-solving, and critical thinking abilities.
■ Excellent organizational skills with the ability to manage multiple priorities simultaneously.
■ High degree of professionalism with the ability to work independently and collaboratively.
■ Leadership experience (e.g., Team Lead or Tech Lead) is a plus.
■ Experience with Jira, Confluence, Zendesk, and Salesforce is a plus.
■ Familiarity with automation tools, AI in the workplace, and relevant technologies is a plus.
保険
雇用保険
待遇・福利厚生
食堂
休日休暇
日曜日,土曜日,祝日
給与
年収400 ~ 520万円
賞与
0
雇用期間
期間の定めなし
show more
社名
社名非公開
職種
運用、保守、監視、テクニカルサポート
業務内容
Good WLB
Visa Sponsor
Free Meals
求められる経験
■ Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or a related field.
■ 3+years of experience in a technical customer-facing role (e.g., Technical Account Manager, Technical Customer Success Manager, Technical Support) in a SaaS, technology, or platform-focused company.
■ Proven experience onboarding customers to complex technical platforms/products and supporting various client support activities.
■ Demonstrated ability to quickly understand complex technical platforms/products and their underlying technologies.
■ Exceptional written and verbal communication skills, with expertise in managing diverse clients and stakeholders.
■ Strong analytical, problem-solving, and critical thinking abilities.
■ Excellent organizational skills with the ability to manage multiple priorities simultaneously.
■ High degree of professionalism with the ability to work independently and collaboratively.
■ Leadership experience (e.g., Team Lead or Tech Lead) is a plus.
■ Experience with Jira, Confluence, Zendesk, and Salesforce is a plus.
...
■ Familiarity with automation tools, AI in the workplace, and relevant technologies is a plus.
保険
雇用保険
待遇・福利厚生
食堂
休日休暇
日曜日,土曜日,祝日
給与
年収400 ~ 520万円
賞与
0
雇用期間
期間の定めなし
show more