Key Responsibilities:
- Customer Consultation: Interact with clients via phone, email, or in-person to understand their travel needs, budget, and preferences.
- Itinerary Design: Research and curate personalized domestic and international travel packages, including flights, hotels, and local activities.
- Booking Coordination: Assist in making reservations for air travel, rail, car rentals, and accommodations using online portals and booking software.
- Documentation Support: Help clients navigate travel requirements, including visa processes, travel insurance, and health/safety protocols.
- Sales & Upselling: Recommend additional services like local tours, premium upgrades, or travel protection to enhance the client's experience.
- Problem Solving: Act as a point of contact for clients during their trips to resolve any issues (e.g., flight delays or booking errors).
- Market Research: Stay updated on trending destinations, seasonal offers, and new travel regulations.
