Ancillary & Non-Air Fulfillment: Process and secure bookings for non-air products, including global hotels, rail, car rentals, and ferry services based on partner requests. SLA & Queue Management: Monitor, action, and manage incoming booking queues and support tickets within strict organizational SLAs. Supplier & Vendor Coordination: Liaise directly with global hoteliers, wholesalers, and transport providers to execute modifications, processing cancellatio
Ancillary & Non-Air Fulfillment: Process and secure bookings for non-air products, including global hotels, rail, car rentals, and ferry services based on partner requests. SLA & Queue Management: Monitor, action, and manage incoming booking queues and support tickets within strict organizational SLAs. Supplier & Vendor Coordination: Liaise directly with global hoteliers, wholesalers, and transport providers to execute modifications, processing cancellatio