10 jobs found in west midlands

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    • solihull, west midlands
    • temporary
    • £12.00 - £13.85 per hour
    • part-time
    We are looking for an organised and efficient HR Officer to join one of the most successful health-care providers in the Midlands. As a HR Officer you will support with the full spectrum of day to day HR duties and queries to ensure the smooth running of the business and their staff. PurposeSupport the HR Consultant with general HR queries and advice to line managers, ensuring high levels of accuracy and confidentiality at all times.Provide HR support with employee relations, e.g. in disciplinary meetings, grievances, absence review meetings, etc.Support the HR Consultant with the delivery of coaching and development of line managers.Develop and maintain accurate statistical management informationResponsibilities Ensure the HR department provides an excellent service to the business.To support the HR Administrator with all administration, to ensure all HR processes are maintained efficiently and accurately.Conduct employee meetings where appropriate, e.g. exit interviews, new starter inductions.Support Payroll and the HR Administrator to resolve employee queries in a timely and efficient manner.Provide support in employee relations meetings, advising the line manager on process and taking notes.Provide accurate management information as requested - developing and maintaining various trackers and analysing results / providing report as requested.#Support the HR Consultant to ensure relevant policies are updated.Managing all the HR files in line with CQC and GDPR/legislative standards, updating compliance information, starters, leavers etc.Maintain all absence and sickness records, escalating individual cases to the HR Consultant when trigger points are hit.To be involved in ad hoc projects as and when required.Assist the HR Consultant in the implementation and maintenance of any agree changes to current practice.Undertake any other duties as requested commensurate with the role.Build relationships across the organisation with all level of staff.What you will needProven experience within a HR environmentA minimum of 3 years HR experience.A positive, friendly, flexible, and capable manner, able to build relationships quickly.Strong interpersonal, verbal and written communication skills.Excellent time management, organisational and computer skills including Word, Excel and PowerPoint.Great knowledge of HR legislation and practicesExperience working in the health-care sector (desirable)CIPD (desirable) & a degree within HR or similar field Other Part time 30 hours per week (flexibility either 4-5 days)After 12 weeks this role may go permanent depending on individual performance Based in Solihull but flexibility to commute between nearby (within 5 miles) locations is essential with an ability to drive to said locations would be advantageous Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    We are looking for an organised and efficient HR Officer to join one of the most successful health-care providers in the Midlands. As a HR Officer you will support with the full spectrum of day to day HR duties and queries to ensure the smooth running of the business and their staff. PurposeSupport the HR Consultant with general HR queries and advice to line managers, ensuring high levels of accuracy and confidentiality at all times.Provide HR support with employee relations, e.g. in disciplinary meetings, grievances, absence review meetings, etc.Support the HR Consultant with the delivery of coaching and development of line managers.Develop and maintain accurate statistical management informationResponsibilities Ensure the HR department provides an excellent service to the business.To support the HR Administrator with all administration, to ensure all HR processes are maintained efficiently and accurately.Conduct employee meetings where appropriate, e.g. exit interviews, new starter inductions.Support Payroll and the HR Administrator to resolve employee queries in a timely and efficient manner.Provide support in employee relations meetings, advising the line manager on process and taking notes.Provide accurate management information as requested - developing and maintaining various trackers and analysing results / providing report as requested.#Support the HR Consultant to ensure relevant policies are updated.Managing all the HR files in line with CQC and GDPR/legislative standards, updating compliance information, starters, leavers etc.Maintain all absence and sickness records, escalating individual cases to the HR Consultant when trigger points are hit.To be involved in ad hoc projects as and when required.Assist the HR Consultant in the implementation and maintenance of any agree changes to current practice.Undertake any other duties as requested commensurate with the role.Build relationships across the organisation with all level of staff.What you will needProven experience within a HR environmentA minimum of 3 years HR experience.A positive, friendly, flexible, and capable manner, able to build relationships quickly.Strong interpersonal, verbal and written communication skills.Excellent time management, organisational and computer skills including Word, Excel and PowerPoint.Great knowledge of HR legislation and practicesExperience working in the health-care sector (desirable)CIPD (desirable) & a degree within HR or similar field Other Part time 30 hours per week (flexibility either 4-5 days)After 12 weeks this role may go permanent depending on individual performance Based in Solihull but flexibility to commute between nearby (within 5 miles) locations is essential with an ability to drive to said locations would be advantageous Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    • birmingham, west midlands
    • temporary
    • £8.72 - £8.72, per hour, + HOLIDAY PAY
    • part-time
    DBS Cleaner Required To Start ASAP! Location: B25 8PY Birmingham You must have an Enhanced DBS ( criminal background check ) Working as part of a team you will ensure that the site remains clean, tidy and safe to use. Monday - FridayShifts available 3:30pm - 6pm Salary £8.72 per hour - Paid weekly every FridayExperience with a leading cleaning companyImmediate start Your responsibilities include:Dusting general areasVacuum general areasStock rotationsCleaning wash roomsWaste disposalThe current environment is filled with enthusiastic and motivated individuals. If you are interested in joining their customer focused team you first must:Have previous cleaning experienceBe reliable and flexible; able to consider extra hours if neededIf you are interested in this position, Please use the apply button below. Alternatively you can call Catherine on 07990783508 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    DBS Cleaner Required To Start ASAP! Location: B25 8PY Birmingham You must have an Enhanced DBS ( criminal background check ) Working as part of a team you will ensure that the site remains clean, tidy and safe to use. Monday - FridayShifts available 3:30pm - 6pm Salary £8.72 per hour - Paid weekly every FridayExperience with a leading cleaning companyImmediate start Your responsibilities include:Dusting general areasVacuum general areasStock rotationsCleaning wash roomsWaste disposalThe current environment is filled with enthusiastic and motivated individuals. If you are interested in joining their customer focused team you first must:Have previous cleaning experienceBe reliable and flexible; able to consider extra hours if neededIf you are interested in this position, Please use the apply button below. Alternatively you can call Catherine on 07990783508 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    • darlaston, west midlands
    • temporary
    • £8.72 - £10.00 per hour
    • full-time
    We are looking for candidates to work on the assembly line and production line at our automotive establishment. Assembley experience is preferred but not essential as Full training is given.If you have a strong work ethic and a postitive attitude with a drive to progress and succeed.. then we would love to hear from youFree onsite parkingFull trainingDiscounts on our beneifits appspersonal accident insurance for all our flexi workersopportunities to progress within the company Pay rates start at £8.72 phr for the first 12 weeks then rises to competive rates. We have Double day shifts and night shifts available.We are holding interviews this week with immediate starts
    We are looking for candidates to work on the assembly line and production line at our automotive establishment. Assembley experience is preferred but not essential as Full training is given.If you have a strong work ethic and a postitive attitude with a drive to progress and succeed.. then we would love to hear from youFree onsite parkingFull trainingDiscounts on our beneifits appspersonal accident insurance for all our flexi workersopportunities to progress within the company Pay rates start at £8.72 phr for the first 12 weeks then rises to competive rates. We have Double day shifts and night shifts available.We are holding interviews this week with immediate starts
    • coventry, west midlands
    • temporary
    • £19,000 - £26,000 per year
    • full-time
    Are you out of work due to Covid-19? Are you based in Coventry? Do you have experience dealing with suppliers and customers over email? If so read on...We are currently searching for customer service executives to join our World leading client on a rolling 12 month basis. Working in the logistics industry, they are looking to take on someone with experience in buidling relationships with customers over email and dealing with questions and queries in a proffessional manner.Benefits- Working with an experienced, proffessional and proactive team- Very competitive salary and potential for permanent opportunities- Pensions and 28 days holiday pay- Opportunity to work from home after initial training Essential skills for the role- Confident and clear communication skills across all contact channels- Problem solving ability- Ability to work under pressure in target driven environment- Willingness to learn about industry, products, customer and business partnerrequirements Roles and responsibility- Handles requests and provide support to customers and business partners in a multi channel web environment.- Develops and maintains knowledge of products, services and systems as required- Identifies sales opportunities for direct management, closure or referral- Develops strong long term relationships with customers and business partners to fullyunderstand their needs- Provides proactive service to select customers based on outbound contact- Manages work within KPI / target framework to optimise customer experience andproductivity- Encourages business partners and customers to shift from legacy contact channels todigital- Provides administrative support to sales teams across all business lines Please apply for the role or contact me directly onRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    Are you out of work due to Covid-19? Are you based in Coventry? Do you have experience dealing with suppliers and customers over email? If so read on...We are currently searching for customer service executives to join our World leading client on a rolling 12 month basis. Working in the logistics industry, they are looking to take on someone with experience in buidling relationships with customers over email and dealing with questions and queries in a proffessional manner.Benefits- Working with an experienced, proffessional and proactive team- Very competitive salary and potential for permanent opportunities- Pensions and 28 days holiday pay- Opportunity to work from home after initial training Essential skills for the role- Confident and clear communication skills across all contact channels- Problem solving ability- Ability to work under pressure in target driven environment- Willingness to learn about industry, products, customer and business partnerrequirements Roles and responsibility- Handles requests and provide support to customers and business partners in a multi channel web environment.- Develops and maintains knowledge of products, services and systems as required- Identifies sales opportunities for direct management, closure or referral- Develops strong long term relationships with customers and business partners to fullyunderstand their needs- Provides proactive service to select customers based on outbound contact- Manages work within KPI / target framework to optimise customer experience andproductivity- Encourages business partners and customers to shift from legacy contact channels todigital- Provides administrative support to sales teams across all business lines Please apply for the role or contact me directly onRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    • coventry, west midlands
    • temporary
    • £8.72 per hour
    • part-time
    Cleaner Required in Coventry! Immediate start - Part time Location: CV1 2SQ Must have a DBS issued within 2 years Are you a hard working and a reliable cleaner? Working as part of a team you will ensure that the site remains clean, tidy and safe to use. Monday - Friday3:45pm - 5:45pmSalary £8.72 per hour - Paid weekly every FridayExperience with a leading cleaning companyLong term secure workImmediate startYour responsibilities include:Dusting general areasVacuum general areasStock rotationsCleaning wash roomsWaste disposalThe current environment is filled with enthusiastic and motivated individuals. If you are interested in joining their customer focused team you first must:Have previous cleaning experienceBe reliable and flexible; able to consider extra hours if neededIf you are interested in this position, Please use the apply button below. Alternatively you can call Kay on 07464517743 or 01489560153 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    Cleaner Required in Coventry! Immediate start - Part time Location: CV1 2SQ Must have a DBS issued within 2 years Are you a hard working and a reliable cleaner? Working as part of a team you will ensure that the site remains clean, tidy and safe to use. Monday - Friday3:45pm - 5:45pmSalary £8.72 per hour - Paid weekly every FridayExperience with a leading cleaning companyLong term secure workImmediate startYour responsibilities include:Dusting general areasVacuum general areasStock rotationsCleaning wash roomsWaste disposalThe current environment is filled with enthusiastic and motivated individuals. If you are interested in joining their customer focused team you first must:Have previous cleaning experienceBe reliable and flexible; able to consider extra hours if neededIf you are interested in this position, Please use the apply button below. Alternatively you can call Kay on 07464517743 or 01489560153 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    • kingstanding, west midlands
    • temporary
    • £8.72 - £8.72, per hour, + HOLIDAY PAY
    • part-time
    DBS Cleaner Required To Start ASAP! Location: B44 9NA Birmingham Must have an Enhanced DBS ( criminal background check ) Working as part of a team you will ensure that the site remains clean, tidy and safe to use. Monday - FridayShifts available 3:30pm - 6:30pm Salary £8.72 per hour - Paid weekly every FridayExperience with a leading cleaning companyImmediate start Your responsibilities include:Dusting general areasVacuum general areasStock rotationsCleaning wash roomsWaste disposalThe current environment is filled with enthusiastic and motivated individuals. If you are interested in joining their customer focused team you first must:Have previous cleaning experienceBe reliable and flexible; able to consider extra hours if neededIf you are interested in this position, Please use the apply button below. Alternatively you can call Catherine on 07990783508 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    DBS Cleaner Required To Start ASAP! Location: B44 9NA Birmingham Must have an Enhanced DBS ( criminal background check ) Working as part of a team you will ensure that the site remains clean, tidy and safe to use. Monday - FridayShifts available 3:30pm - 6:30pm Salary £8.72 per hour - Paid weekly every FridayExperience with a leading cleaning companyImmediate start Your responsibilities include:Dusting general areasVacuum general areasStock rotationsCleaning wash roomsWaste disposalThe current environment is filled with enthusiastic and motivated individuals. If you are interested in joining their customer focused team you first must:Have previous cleaning experienceBe reliable and flexible; able to consider extra hours if neededIf you are interested in this position, Please use the apply button below. Alternatively you can call Catherine on 07990783508 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    • oldbury, west midlands
    • temporary
    • £9.97 - £9.97, per hour, + HOLIDAY PAY
    • part-time
    Cleaner Full time Immediate start Location : B69 Oldbury Working as part of a team you will ensure that the site remains clean, tidy and safe to use. Monday - Friday8am - 4pm / 9am - 5pmSalary £9.97 per hour - Paid weekly every FridayExperience with a leading cleaning companyLong term secure workImmediate startYour responsibilities include:Dusting general areasVacuum general areasStock rotationsCleaning wash roomsWaste disposalThe current environment is filled with enthusiastic and motivated individuals. If you are interested in joining their customer focused team you first must:Have previous cleaning experienceBe reliable and flexible; able to consider extra hours if neededIf you are interested in this position, Please use the apply button below. Alternatively you can call Kay on 01489 560 153. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    Cleaner Full time Immediate start Location : B69 Oldbury Working as part of a team you will ensure that the site remains clean, tidy and safe to use. Monday - Friday8am - 4pm / 9am - 5pmSalary £9.97 per hour - Paid weekly every FridayExperience with a leading cleaning companyLong term secure workImmediate startYour responsibilities include:Dusting general areasVacuum general areasStock rotationsCleaning wash roomsWaste disposalThe current environment is filled with enthusiastic and motivated individuals. If you are interested in joining their customer focused team you first must:Have previous cleaning experienceBe reliable and flexible; able to consider extra hours if neededIf you are interested in this position, Please use the apply button below. Alternatively you can call Kay on 01489 560 153. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    • birmingham, west midlands
    • temporary
    • £10.00 - £10.00, per hour, + HOLIDAY PAY
    • full-time
    CARETAKER REQUIRED IN BIRMINGHAMOur multinational Facilities Management client is seeking a Caretaker!Enhanced DBS DesirableGENERAL OVERVIEWThe role covers all aspects of general site management including, planned and reactive building maintenance, porterage, security, reception and being a key link between the client and the school.INFORMATIONThe core shift patterns are between the hours 7am - 7pm Mon£10.00 per hour + weekly pay 32 days holidayUndertake lone working when and where required, subject to passing satisfactory trainingREQUIREMENTSExperience required in a trade or similar role preferred but not essential.H&S experience in terms of manual handling and working at height preferred but not essential.To have excellent customer service skills.To understand COSHH guidelines and colour coding.Proficient in use of e-mail and basic IT knowledge The current environment is filled with enthusiastic and motivated individuals. If you are interested in joining their customer focused team you first must:Have previous experienceBe reliable and flexible; able to consider extra hours if neededIf you are interested in this position, Please use the apply button below. Alternatively you can call Kay on 01489 560 153 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    CARETAKER REQUIRED IN BIRMINGHAMOur multinational Facilities Management client is seeking a Caretaker!Enhanced DBS DesirableGENERAL OVERVIEWThe role covers all aspects of general site management including, planned and reactive building maintenance, porterage, security, reception and being a key link between the client and the school.INFORMATIONThe core shift patterns are between the hours 7am - 7pm Mon£10.00 per hour + weekly pay 32 days holidayUndertake lone working when and where required, subject to passing satisfactory trainingREQUIREMENTSExperience required in a trade or similar role preferred but not essential.H&S experience in terms of manual handling and working at height preferred but not essential.To have excellent customer service skills.To understand COSHH guidelines and colour coding.Proficient in use of e-mail and basic IT knowledge The current environment is filled with enthusiastic and motivated individuals. If you are interested in joining their customer focused team you first must:Have previous experienceBe reliable and flexible; able to consider extra hours if neededIf you are interested in this position, Please use the apply button below. Alternatively you can call Kay on 01489 560 153 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    • solihull, west midlands
    • temporary
    • £11.50 - £11.52 per hour
    • full-time
    OverviewLocation: Solihull Job Title: Online Customer Support AgentJob Type: TemporarySalary: £11.52 About the opportunityWe are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparel sector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a customer support agent, your role within the business will be to help resolve online queries from their huge customer base.The role & the responsibilitiesThe company will be launching their Black Friday sale, this huge promotion will see a spike in demand and will mean you will have the chance to be involved in a great campaign. If you have a passion for customer service, see yourself as a great problem solver, and want to gain experience with a great brand this could be the role for you. Assist customers with online queries relating to but not inclusive of; orders, product information, sales informationYou will be tasked with resolving tickets (customer issues) on a daily basis You will need to immerse yourself in the software and systems of the business; It may be useful if you are social media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customer service and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea make it heard.What do the company want? Someone who is customer focused and has a passion for customer serviceExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographic Web based customer service is advantageous but not essentialVery flexible regarding working different shiftsThe shifts If you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365. Therefore you'll need to be flexible and comfortable working shifts: You will also need to be comfortable with working a weekend 1 in 5 and work each of the following shifts on a 5 week rotation. Patterns are shown below;6am-2pm early morning8am-4pm10am-6pm2pm - 10pm4pm-12am (midnight)Due to these hours, it's a little tricky to commute via public transport so access to a vehicle could really help. Please note the business will have the opportunity to allow candidates to work from home due to Covid-19 but you will still need to live within a commutable distance of the office in Solihull for when they return.This truly is a great opportunity for someone who has a passion for customer service. So don't delay apply now. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    OverviewLocation: Solihull Job Title: Online Customer Support AgentJob Type: TemporarySalary: £11.52 About the opportunityWe are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparel sector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a customer support agent, your role within the business will be to help resolve online queries from their huge customer base.The role & the responsibilitiesThe company will be launching their Black Friday sale, this huge promotion will see a spike in demand and will mean you will have the chance to be involved in a great campaign. If you have a passion for customer service, see yourself as a great problem solver, and want to gain experience with a great brand this could be the role for you. Assist customers with online queries relating to but not inclusive of; orders, product information, sales informationYou will be tasked with resolving tickets (customer issues) on a daily basis You will need to immerse yourself in the software and systems of the business; It may be useful if you are social media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customer service and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea make it heard.What do the company want? Someone who is customer focused and has a passion for customer serviceExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographic Web based customer service is advantageous but not essentialVery flexible regarding working different shiftsThe shifts If you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365. Therefore you'll need to be flexible and comfortable working shifts: You will also need to be comfortable with working a weekend 1 in 5 and work each of the following shifts on a 5 week rotation. Patterns are shown below;6am-2pm early morning8am-4pm10am-6pm2pm - 10pm4pm-12am (midnight)Due to these hours, it's a little tricky to commute via public transport so access to a vehicle could really help. Please note the business will have the opportunity to allow candidates to work from home due to Covid-19 but you will still need to live within a commutable distance of the office in Solihull for when they return.This truly is a great opportunity for someone who has a passion for customer service. So don't delay apply now. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    • solihull, west midlands
    • temporary
    • £19,000 - £21,000 per year
    • full-time
    We are looking for an organised and efficient HR Officer to join one of the most successful health-care providers in the Midlands. As a HR Officer you will support with the full spectrum of day to day HR duties and queries to ensure the smooth running of the business and their staff. PurposeSupport the HR Consultant with general HR queries and advice to line managers, ensuring high levels of accuracy and confidentiality at all times.Provide HR support with employee relations, e.g. in disciplinary meetings, grievances, absence review meetings, etc.Support the HR Consultant with the delivery of coaching and development of line managers.Develop and maintain accurate statistical management informationResponsibilities Ensure the HR department provides an excellent service to the business.To support the HR Administrator with all administration, to ensure all HR processes are maintained efficiently and accurately.Conduct employee meetings where appropriate, e.g. exit interviews, new starter inductions.Support Payroll and the HR Administrator to resolve employee queries in a timely and efficient manner.Provide support in employee relations meetings, advising the line manager on process and taking notes.Provide accurate management information as requested - developing and maintaining various trackers and analysing results / providing report as requested.#Support the HR Consultant to ensure relevant policies are updated.Managing all the HR files in line with CQC and GDPR/legislative standards, updating compliance information, starters, leavers etc.Maintain all absence and sickness records, escalating individual cases to the HR Consultant when trigger points are hit.To be involved in ad hoc projects as and when required.Assist the HR Consultant in the implementation and maintenance of any agree changes to current practice.Undertake any other duties as requested commensurate with the role.Build relationships across the organisation with all level of staff.What you will needProven experience within a HR environmentA minimum of 3 years HR experience.A positive, friendly, flexible, and capable manner, able to build relationships quickly.Strong interpersonal, verbal and written communication skills.Excellent time management, organisational and computer skills including Word, Excel and PowerPoint.Great knowledge of HR legislation and practicesExperience working in the health-care sector (desirable)CIPD (desirable) Other Part time 30 hours per week (flexibility either 4-5 days)After 12 weeks this role may go permanent depending on individual performance Based in Solihull but flexibility to commute between nearby (within 5 miles) locations is essential with an ability to drive to said locations would be advantageous Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    We are looking for an organised and efficient HR Officer to join one of the most successful health-care providers in the Midlands. As a HR Officer you will support with the full spectrum of day to day HR duties and queries to ensure the smooth running of the business and their staff. PurposeSupport the HR Consultant with general HR queries and advice to line managers, ensuring high levels of accuracy and confidentiality at all times.Provide HR support with employee relations, e.g. in disciplinary meetings, grievances, absence review meetings, etc.Support the HR Consultant with the delivery of coaching and development of line managers.Develop and maintain accurate statistical management informationResponsibilities Ensure the HR department provides an excellent service to the business.To support the HR Administrator with all administration, to ensure all HR processes are maintained efficiently and accurately.Conduct employee meetings where appropriate, e.g. exit interviews, new starter inductions.Support Payroll and the HR Administrator to resolve employee queries in a timely and efficient manner.Provide support in employee relations meetings, advising the line manager on process and taking notes.Provide accurate management information as requested - developing and maintaining various trackers and analysing results / providing report as requested.#Support the HR Consultant to ensure relevant policies are updated.Managing all the HR files in line with CQC and GDPR/legislative standards, updating compliance information, starters, leavers etc.Maintain all absence and sickness records, escalating individual cases to the HR Consultant when trigger points are hit.To be involved in ad hoc projects as and when required.Assist the HR Consultant in the implementation and maintenance of any agree changes to current practice.Undertake any other duties as requested commensurate with the role.Build relationships across the organisation with all level of staff.What you will needProven experience within a HR environmentA minimum of 3 years HR experience.A positive, friendly, flexible, and capable manner, able to build relationships quickly.Strong interpersonal, verbal and written communication skills.Excellent time management, organisational and computer skills including Word, Excel and PowerPoint.Great knowledge of HR legislation and practicesExperience working in the health-care sector (desirable)CIPD (desirable) Other Part time 30 hours per week (flexibility either 4-5 days)After 12 weeks this role may go permanent depending on individual performance Based in Solihull but flexibility to commute between nearby (within 5 miles) locations is essential with an ability to drive to said locations would be advantageous Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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