ux researcher.

This role offers the chance to work in a state-of-the-art research lab, collaborating with a diverse group of designers, strategists, and engineers to turn complex data into actionable insights that drive product innovation. This is a hybrid role that will have onsite requirements in downtown Toronto.

Advantages
Innovative Environment: Gain access to a brand-new, state-of-the-art lab designed specifically for in-person research and experimentation.

Collaborative Culture: Join a well-balanced, supportive team that prioritizes knowledge sharing and professional development.

Impactful Work: Contribute to high-visibility projects that influence the digital experiences of millions of users.

Hybrid Flexibility: Enjoy a balanced work model based out of a vibrant downtown Toronto location.

Responsibilities
Research Planning & Design: Identify opportunities for research, define key questions, and create actionable plans selecting the most effective methodologies.

Execution & Data Collection: Conduct various design research methods, including ethnography, diary studies, user interviews, usability testing, and card sorting.

Synthesis & Analysis: Utilize both qualitative and quantitative approaches to make sense of collected data and identify meaningful patterns.

Insight Dissemination: Translate findings into compelling formats such as experience maps, personas, and usability reports to inform design and strategy.

Stakeholder Collaboration: Partner with design leads, developers, and business stakeholders (approx. 25% of the role) to understand and support their research needs.

Roadmap Development: Build and maintain research roadmaps that align with both partner needs and broader organizational goals.

Mentorship: Provide guidance and support to interns or junior team members as required by the project.

Qualifications
Education: Bachelor’s degree in Psychology, Anthropology, Computer-Human Interaction, Human Factors, or a related field (Graduate degree preferred).

Experience: 3–5 years of professional research experience. We value academic research (thesis work/teaching) as part of this professional background.

Methodology Expertise: Deep knowledge of User-Centered Design (UCD) and human factors research methods.

Technical Tools: Proficiency with tools such as Figma, FigJam, Confluence, and standard research data collection platforms.

Communication: Exceptional written and oral communication skills, with the ability to translate technical data into stories for diverse audiences.

Project Management: Proven ability to manage multiple concurrent studies and balance shifting priorities.

Preferred Assets: Experience within the financial services industry and familiarity with inferential statistics or statistical analysis software (e.g., SPSS, R, or SAS).

Summary
This is a time-sensitive 1-year contract starting in early 2026. If you are a curious, detail-oriented researcher who thrives in a collaborative, learning-focused environment, we encourage you to apply promptly by sharing your resume and a portfolio or case studies that highlight your research methodology and impact.

Cella by Randstad Digital uses artificial intelligence to help our recruiters screen, assess and select qualified talent for this role and others within our database. Although Cella by Randstad Digital uses A.I. as a tool, candidate selection and hiring decisions are made by our employees.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.