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2 Permanent Customer service & call center jobs found in Etobicoke, Ontario

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    • etobicoke, ontario
    • permanent
    • $44,000 per year
    Are you BILINGUAL in French and English with experience in CLAIMS or INSURANCE? Do you consider yourself to be a CUSTOMER SERVICE GURU?A small but mighty health benefits company located in Etobicoke is looking for a Bilingual Customer Service Superstar to join their growing team. Reporting to the Team Lead of Customer Service the successful candidate will be the first point of contact for customers who require assistance with their coverage, resolving claims, or portal inquiries by providing prompt and courteous responses in a timely manner. Professional and pleasant phone demeanor is a must along with a high attention to detail and the ability to be a team player. JOB DETAILS:- Excellent location in Etobicoke on The West Mall by Sherway Gardens - $44,000 annually- Regular business hours, Monday-Friday Why do you want the job?- Competitive compensation package including an annual bonus based on individual and company targets- Excellent benefits including a health care spending account and allowance account for wellness - 3 weeks vacation to start-unionized environment - RRSP matching up to 75%- Transit accessible and close to major highways - Company paid parking- Family oriented company culture- Growth opportunities internally - Educational furthering is encouraged - Work from home until further notice but eventually hybrid modelWho are you?- Bilingual (English/French) with experience in claims, insurance, or group benefits- Strong oral and written communication in both languages- Strong customer service skills with a passion for providing top notch service- Excellent communication and interpersonal skills- Empathetic with strong listening skills as calls can be sensitive- Health/dental group benefits experience is a strong assetWhat will you be doing? - Respond to inbound calls, emails, chat and SMS from plan members, administrators and advisers- Resolve customer inquiries and issues in a timely manner- Escalate to appropriate department if necessary - Record customer interactions and transactions accurately- Follow up on customer interactions- Coordinate with internal departments to ensure customer is receiving excellent service at all touch points If you consider yourself to be talented, creative and passionate we want to hear from YOU. To apply:1. Email a copy of your resume to luda.zadorovich@randstad.ca2. Create a profile on randstad.ca and apply directly to the postingAdvantagesWhy do you want the job?- Competitive compensation package including an annual bonus based on individual and company targets- Excellent benefits including a health care spending account and allowance account for wellness - 3 weeks vacation to start- RRSP matching up to 75%- Transit accessible and close to major highways - Company paid parking- Family oriented company culture- Growth opportunities internally - Educational furthering is encouraged - Work from home until further notice but eventually hybrid modelResponsibilitiesWhat will you be doing? - Respond to inbound calls, emails, chat and SMS from plan members, administrators and advisers- Resolve customer inquiries and issues in a timely manner- Escalate to appropriate department if necessary - Record customer interactions and transactions accurately- Follow up on customer interactions- Coordinate with internal departments to ensure customer is receiving excellent service at all touch points QualificationsWho are you?- Bilingual (English/French) with experience in claims, insurance, or group benefits- Strong oral and written communication in both languages- Strong customer service skills with a passion for providing top notch service- Excellent communication and interpersonal skills- Empathetic with strong listening skills as calls can be sensitive- Health/dental group benefits experience is a strong assetSummaryAre you BILINGUAL in French and English with experience in CLAIMS or INSURANCE? Do you consider yourself to be a CUSTOMER SERVICE GURU?A small but mighty health benefits company located in Etobicoke is looking for a Bilingual Customer Service Superstar to join their growing team. Reporting to the Team Lead of Customer Service the successful candidate will be the first point of contact for customers who require assistance with their coverage, resolving claims, or portal inquiries by providing prompt and courteous responses in a timely manner. Professional and pleasant phone demeanor is a must along with a high attention to detail and the ability to be a team player. JOB DETAILS:- Excellent location in Etobicoke on The West Mall by Sherway Gardens - $40,000 - $45,000 annually- Regular business hours, Monday-Friday 8:30am-7pm Why do you want the job?- Competitive compensation package including an annual bonus based on individual and company targets- Excellent benefits including a health care spending account and allowance account for wellness - 3 weeks vacation to start- RRSP matching up to 75%- Transit accessible and close to major highways - Company paid parking- Family oriented company culture- Growth opportunities internally - Educational furthering is encouraged - Work from home until further notice but eventually hybrid modelWho are you?- Bilingual (English/French) with experience in claims, insurance, or group benefits- Strong oral and written communication in both languages- Strong customer service skills with a passion for providing top notch service- Excellent communication and interpersonal skills- Empathetic with strong listening skills as calls can be sensitive- Health/dental group benefits experience is a strong assetWhat will you be doing? - Respond to inbound calls, emails, chat and SMS from plan members, administrators and advisers- Resolve customer inquiries and issues in a timely manner- Escalate to appropriate department if necessary - Record customer interactions and transactions accurately- Follow up on customer interactions- Coordinate with internal departments to ensure customer is receiving excellent service at all touch points If you consider yourself to be talented, creative and passionate we want to hear from YOU. To apply:1. Email a copy of your resume to luda.zadorovich@randstad.ca2. Create a profile on randstad.ca and apply directly to the postingRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you BILINGUAL in French and English with experience in CLAIMS or INSURANCE? Do you consider yourself to be a CUSTOMER SERVICE GURU?A small but mighty health benefits company located in Etobicoke is looking for a Bilingual Customer Service Superstar to join their growing team. Reporting to the Team Lead of Customer Service the successful candidate will be the first point of contact for customers who require assistance with their coverage, resolving claims, or portal inquiries by providing prompt and courteous responses in a timely manner. Professional and pleasant phone demeanor is a must along with a high attention to detail and the ability to be a team player. JOB DETAILS:- Excellent location in Etobicoke on The West Mall by Sherway Gardens - $44,000 annually- Regular business hours, Monday-Friday Why do you want the job?- Competitive compensation package including an annual bonus based on individual and company targets- Excellent benefits including a health care spending account and allowance account for wellness - 3 weeks vacation to start-unionized environment - RRSP matching up to 75%- Transit accessible and close to major highways - Company paid parking- Family oriented company culture- Growth opportunities internally - Educational furthering is encouraged - Work from home until further notice but eventually hybrid modelWho are you?- Bilingual (English/French) with experience in claims, insurance, or group benefits- Strong oral and written communication in both languages- Strong customer service skills with a passion for providing top notch service- Excellent communication and interpersonal skills- Empathetic with strong listening skills as calls can be sensitive- Health/dental group benefits experience is a strong assetWhat will you be doing? - Respond to inbound calls, emails, chat and SMS from plan members, administrators and advisers- Resolve customer inquiries and issues in a timely manner- Escalate to appropriate department if necessary - Record customer interactions and transactions accurately- Follow up on customer interactions- Coordinate with internal departments to ensure customer is receiving excellent service at all touch points If you consider yourself to be talented, creative and passionate we want to hear from YOU. To apply:1. Email a copy of your resume to luda.zadorovich@randstad.ca2. Create a profile on randstad.ca and apply directly to the postingAdvantagesWhy do you want the job?- Competitive compensation package including an annual bonus based on individual and company targets- Excellent benefits including a health care spending account and allowance account for wellness - 3 weeks vacation to start- RRSP matching up to 75%- Transit accessible and close to major highways - Company paid parking- Family oriented company culture- Growth opportunities internally - Educational furthering is encouraged - Work from home until further notice but eventually hybrid modelResponsibilitiesWhat will you be doing? - Respond to inbound calls, emails, chat and SMS from plan members, administrators and advisers- Resolve customer inquiries and issues in a timely manner- Escalate to appropriate department if necessary - Record customer interactions and transactions accurately- Follow up on customer interactions- Coordinate with internal departments to ensure customer is receiving excellent service at all touch points QualificationsWho are you?- Bilingual (English/French) with experience in claims, insurance, or group benefits- Strong oral and written communication in both languages- Strong customer service skills with a passion for providing top notch service- Excellent communication and interpersonal skills- Empathetic with strong listening skills as calls can be sensitive- Health/dental group benefits experience is a strong assetSummaryAre you BILINGUAL in French and English with experience in CLAIMS or INSURANCE? Do you consider yourself to be a CUSTOMER SERVICE GURU?A small but mighty health benefits company located in Etobicoke is looking for a Bilingual Customer Service Superstar to join their growing team. Reporting to the Team Lead of Customer Service the successful candidate will be the first point of contact for customers who require assistance with their coverage, resolving claims, or portal inquiries by providing prompt and courteous responses in a timely manner. Professional and pleasant phone demeanor is a must along with a high attention to detail and the ability to be a team player. JOB DETAILS:- Excellent location in Etobicoke on The West Mall by Sherway Gardens - $40,000 - $45,000 annually- Regular business hours, Monday-Friday 8:30am-7pm Why do you want the job?- Competitive compensation package including an annual bonus based on individual and company targets- Excellent benefits including a health care spending account and allowance account for wellness - 3 weeks vacation to start- RRSP matching up to 75%- Transit accessible and close to major highways - Company paid parking- Family oriented company culture- Growth opportunities internally - Educational furthering is encouraged - Work from home until further notice but eventually hybrid modelWho are you?- Bilingual (English/French) with experience in claims, insurance, or group benefits- Strong oral and written communication in both languages- Strong customer service skills with a passion for providing top notch service- Excellent communication and interpersonal skills- Empathetic with strong listening skills as calls can be sensitive- Health/dental group benefits experience is a strong assetWhat will you be doing? - Respond to inbound calls, emails, chat and SMS from plan members, administrators and advisers- Resolve customer inquiries and issues in a timely manner- Escalate to appropriate department if necessary - Record customer interactions and transactions accurately- Follow up on customer interactions- Coordinate with internal departments to ensure customer is receiving excellent service at all touch points If you consider yourself to be talented, creative and passionate we want to hear from YOU. To apply:1. Email a copy of your resume to luda.zadorovich@randstad.ca2. Create a profile on randstad.ca and apply directly to the postingRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • woodbridge, ontario
    • permanent
    • $45,000 - $48,000 per year
    Do you have a passion for customer service? Do you enjoy working in a team environment? Are you hard-working? Do you enjoy problem solving? Are you Bilingual in French and English? Then we have a job for YOU!andstad is looking for a Bilingual Customer Service Representative to work for a well-known environment cleaning company. This is a full time, in office position. To find out more, read below:Salary: 45k-48kWorking hours: 10 am- 6 pmLocation: Woodbridge (Steeles and Weston)Start Date: As soon as possiblePermanent OpportunityHybrid position- 3 days a week in office, 2 days at homeFree parkingHighway and transit-accessibleVacationAdvantages- Full time hours- Competitve pay- In office opportunity- Woodbrige location- Permanent Opportunity- Vacation and sick days- work with a large companyResponsibilities- Taking inbound calls from customers- Answering customer inquiries - Following up on services- Calling customers to remind them of upcoming appointments- Leave notes on customers files after each communicationQualifications- Bilingual in French and English is a MUST- Customer Service experience- Call center experience- Ability to work with limited supervision- Adaptable- Team PlayerSummaryf you are interested and would like to learn more, apply now!1) Apply online2) send a copy of your resume to luda.zadorovich@randstad.ca and mention "Bilingual Customer Service - Woodbridge"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have a passion for customer service? Do you enjoy working in a team environment? Are you hard-working? Do you enjoy problem solving? Are you Bilingual in French and English? Then we have a job for YOU!andstad is looking for a Bilingual Customer Service Representative to work for a well-known environment cleaning company. This is a full time, in office position. To find out more, read below:Salary: 45k-48kWorking hours: 10 am- 6 pmLocation: Woodbridge (Steeles and Weston)Start Date: As soon as possiblePermanent OpportunityHybrid position- 3 days a week in office, 2 days at homeFree parkingHighway and transit-accessibleVacationAdvantages- Full time hours- Competitve pay- In office opportunity- Woodbrige location- Permanent Opportunity- Vacation and sick days- work with a large companyResponsibilities- Taking inbound calls from customers- Answering customer inquiries - Following up on services- Calling customers to remind them of upcoming appointments- Leave notes on customers files after each communicationQualifications- Bilingual in French and English is a MUST- Customer Service experience- Call center experience- Ability to work with limited supervision- Adaptable- Team PlayerSummaryf you are interested and would like to learn more, apply now!1) Apply online2) send a copy of your resume to luda.zadorovich@randstad.ca and mention "Bilingual Customer Service - Woodbridge"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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