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    • nepean, ontario
    • permanent
    • $41,000 per year
    re you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    re you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • nepean, ontario
    • permanent
    • $41,000 per year
    Êtes-vous un représentant du service à la clientèle bilingue français à la recherche d'une nouvelle opportunité dans le secteur financier? Vous appréciez les clients et fournissez un service client de haut niveau par téléphone ? Vous cherchez à travailler à distance depuis l'Ontario ou le Québec? Si c'est le cas, nous avons peut-être le rôle pour vous.Nous sommes actuellement à la recherche d'un représentant du service à la clientèle (spécialiste des relations avec la clientèle) pour se joindre à notre équipe travaillant à domicile dans un rôle permanent. Ce poste offre des heures à temps plein.**Veuillez noter que ce rôle est en télétravail. Vous aurez besoin d'une connexion Internet à haut débit via un fil Ethernet**La principale responsabilité de ce rôle est de répondre à toutes les demandes de renseignements des clients entrants concernant les questions bancaires et financières par téléphone entrant et e-mail entrant en français et en anglais. Les appels typiques aideront à réinitialiser les mots de passe, à répondre aux questions sur les frais sur les comptes bancaires personnels et à discuter des demandes de carte de crédit.Il y aura un volume élevé d'appels téléphoniques dans ce rôle, la plupart des appels durent 5 minutes.- Les heures d'opération pour ce rôle sont de 6h30 à minuit ; Lundi à Dimanche. Idéalement, vous devrez être flexible pour tous les quarts de travail. Les quarts de travail seront de 8 heures par jour, 5 jours par semaine.- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Envoyez-moi un courriel : trisha.ghia@randstad.ca avec le sujet « French Bilingual Inbound Customer Service »** Bien que nous apprécions toutes les candidatures, seuls les candidats qualifiés seront contactés.Avantages- Travailler avec une grande entreprise canadienne avec une excellente culture- En savoir plus sur le secteur financier- Une entreprise leader sur le marché- Poste à temps plein (40 heures par semaine, 5 jours par semaine !)- À partir du 20 Juin 2022- Travailler au sein d'une équipe super sympa et soudée- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue - Rôle permanent- Programme d'actionnariat salarié- Volet à cotisations déterminées du Régime de pensions du Canada- Récompenses de reconnaissance- Réductions pour les employés**Veuillez noter que ce rôle est en télétravail. Vous aurez besoin d'une connexion Internet à haut débit via un câble Ethernet**Responsabilités- Répondre à toutes les questions des clients de manière efficace et rapide tout en établissant des relations par téléphone et par e-mail- Fournir un haut niveau de connaissance des produits pour aider à résoudre tout problème ou préoccupation- Discutez en toute confiance de sujets concernant les services bancaires personnels, les cartes de crédit, les frais sur les comptes, les réinitialisations de mot de passe- Atteindre tous les objectifs internes/KPI du centre d'appels- Assurer la liaison avec tous les autres services internes pour aider à fournir une excellente expérience client- Gérer toutes les escaladesQualifications- Parler couramment le français et l'anglais- Avoir d'excellentes compétences en communication et une attitude optimiste et dynamique !- Une expérience en service à la clientèle, idéalement dans un environnement en évolution rapide, est indispensable !- Excellentes compétences en communication écrite et verbale- Peut bien travailler au sein d'une grande équipe, à distance- Ëtre capable de travailler à domicile avec une connexion Ethernet câbléeSommaireLa principale responsabilité de ce rôle est de répondre à toutes les demandes de renseignements des clients entrants concernant les questions bancaires et financières par téléphone entrant et e-mail entrant en français et en anglais. Les appels typiques aideront à réinitialiser les mots de passe, à répondre aux questions sur les frais sur les comptes bancaires personnels et à discuter des demandes de carte de crédit.Il y aura un volume élevé d'appels téléphoniques dans ce rôle, la plupart des appels durent 5 minutes.- Les heures d'opération pour ce rôle sont de 6h30 à minuit ; Lundi à Dimanche. Idéalement, vous devrez être flexible pour tous les quarts de travail. Les quarts de travail seront de 8 heures par jour, 5 jours par semaine.- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Envoyez-moi un courriel : trisha.ghia@randstad.ca avec le sujet « French Bilingual Inbound Customer Service»Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Bien que nous apprécions toutes les candidatures, seuls les candidats qualifiés seront contactés.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    Êtes-vous un représentant du service à la clientèle bilingue français à la recherche d'une nouvelle opportunité dans le secteur financier? Vous appréciez les clients et fournissez un service client de haut niveau par téléphone ? Vous cherchez à travailler à distance depuis l'Ontario ou le Québec? Si c'est le cas, nous avons peut-être le rôle pour vous.Nous sommes actuellement à la recherche d'un représentant du service à la clientèle (spécialiste des relations avec la clientèle) pour se joindre à notre équipe travaillant à domicile dans un rôle permanent. Ce poste offre des heures à temps plein.**Veuillez noter que ce rôle est en télétravail. Vous aurez besoin d'une connexion Internet à haut débit via un fil Ethernet**La principale responsabilité de ce rôle est de répondre à toutes les demandes de renseignements des clients entrants concernant les questions bancaires et financières par téléphone entrant et e-mail entrant en français et en anglais. Les appels typiques aideront à réinitialiser les mots de passe, à répondre aux questions sur les frais sur les comptes bancaires personnels et à discuter des demandes de carte de crédit.Il y aura un volume élevé d'appels téléphoniques dans ce rôle, la plupart des appels durent 5 minutes.- Les heures d'opération pour ce rôle sont de 6h30 à minuit ; Lundi à Dimanche. Idéalement, vous devrez être flexible pour tous les quarts de travail. Les quarts de travail seront de 8 heures par jour, 5 jours par semaine.- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Envoyez-moi un courriel : trisha.ghia@randstad.ca avec le sujet « French Bilingual Inbound Customer Service »** Bien que nous apprécions toutes les candidatures, seuls les candidats qualifiés seront contactés.Avantages- Travailler avec une grande entreprise canadienne avec une excellente culture- En savoir plus sur le secteur financier- Une entreprise leader sur le marché- Poste à temps plein (40 heures par semaine, 5 jours par semaine !)- À partir du 20 Juin 2022- Travailler au sein d'une équipe super sympa et soudée- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue - Rôle permanent- Programme d'actionnariat salarié- Volet à cotisations déterminées du Régime de pensions du Canada- Récompenses de reconnaissance- Réductions pour les employés**Veuillez noter que ce rôle est en télétravail. Vous aurez besoin d'une connexion Internet à haut débit via un câble Ethernet**Responsabilités- Répondre à toutes les questions des clients de manière efficace et rapide tout en établissant des relations par téléphone et par e-mail- Fournir un haut niveau de connaissance des produits pour aider à résoudre tout problème ou préoccupation- Discutez en toute confiance de sujets concernant les services bancaires personnels, les cartes de crédit, les frais sur les comptes, les réinitialisations de mot de passe- Atteindre tous les objectifs internes/KPI du centre d'appels- Assurer la liaison avec tous les autres services internes pour aider à fournir une excellente expérience client- Gérer toutes les escaladesQualifications- Parler couramment le français et l'anglais- Avoir d'excellentes compétences en communication et une attitude optimiste et dynamique !- Une expérience en service à la clientèle, idéalement dans un environnement en évolution rapide, est indispensable !- Excellentes compétences en communication écrite et verbale- Peut bien travailler au sein d'une grande équipe, à distance- Ëtre capable de travailler à domicile avec une connexion Ethernet câbléeSommaireLa principale responsabilité de ce rôle est de répondre à toutes les demandes de renseignements des clients entrants concernant les questions bancaires et financières par téléphone entrant et e-mail entrant en français et en anglais. Les appels typiques aideront à réinitialiser les mots de passe, à répondre aux questions sur les frais sur les comptes bancaires personnels et à discuter des demandes de carte de crédit.Il y aura un volume élevé d'appels téléphoniques dans ce rôle, la plupart des appels durent 5 minutes.- Les heures d'opération pour ce rôle sont de 6h30 à minuit ; Lundi à Dimanche. Idéalement, vous devrez être flexible pour tous les quarts de travail. Les quarts de travail seront de 8 heures par jour, 5 jours par semaine.- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Envoyez-moi un courriel : trisha.ghia@randstad.ca avec le sujet « French Bilingual Inbound Customer Service»Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Bien que nous apprécions toutes les candidatures, seuls les candidats qualifiés seront contactés.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    • nepean, ontario
    • permanent
    • $22.00 - $25.00 per hour
    Do you thrive on providing top notch customer service? Do you like working in an industrial sector, with contractors and builders as your clients? Are you fluently Bilingual in English and French? If you answered yes to all of the above, we want to hear from you!We are looking for an enthusiastic and motivated Bilingual Inside Sales Rep to work in the Nepean area for a building supply company. Working out of this clean, bright Ottawa West location, you’ll be the face of the company to its clients! If you love treating customers like family, this is the perfect role for you!AdvantagesSalary range from $22-$25/hr depending on expereinceMonday-Friday work week (plus one Saturday a year)Hours of work between 6:30am-5pm (Your shift would be in those hours)44 hr work weekVacation and Benefits!ResponsibilitiesProvide customer service via email and over the phone, answering questions based on upcoming projects and building material products Taking Orders from vendors and commercial installers and business ownersWorking as a parts counter clerk for their store, attending to walk in customers and answering questions on pricing, product availability and details of their servicesInventory and storage, some lifting may be needed Administration follow ups and updatesAssisting the Outside Sales representative QualificationsExtensive Customer Service skills, ideally in a face-to-face settingAn interest and understanding of building materials and construction materials would be a strong assetGood mathematical skillsExcellent communication (spoken and written) in both English and French Resourceful and ability to work in a face paced environmentSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Bilngual Counter" as the subject)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you thrive on providing top notch customer service? Do you like working in an industrial sector, with contractors and builders as your clients? Are you fluently Bilingual in English and French? If you answered yes to all of the above, we want to hear from you!We are looking for an enthusiastic and motivated Bilingual Inside Sales Rep to work in the Nepean area for a building supply company. Working out of this clean, bright Ottawa West location, you’ll be the face of the company to its clients! If you love treating customers like family, this is the perfect role for you!AdvantagesSalary range from $22-$25/hr depending on expereinceMonday-Friday work week (plus one Saturday a year)Hours of work between 6:30am-5pm (Your shift would be in those hours)44 hr work weekVacation and Benefits!ResponsibilitiesProvide customer service via email and over the phone, answering questions based on upcoming projects and building material products Taking Orders from vendors and commercial installers and business ownersWorking as a parts counter clerk for their store, attending to walk in customers and answering questions on pricing, product availability and details of their servicesInventory and storage, some lifting may be needed Administration follow ups and updatesAssisting the Outside Sales representative QualificationsExtensive Customer Service skills, ideally in a face-to-face settingAn interest and understanding of building materials and construction materials would be a strong assetGood mathematical skillsExcellent communication (spoken and written) in both English and French Resourceful and ability to work in a face paced environmentSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Bilngual Counter" as the subject)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $17.18 per hour
    Do you miss working in the office surrounded by your colleagues? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages• Monday-Friday work week• Hours of work between 8am-8pm• $17.18/hr• Accessible by public transit (parking not available)• Team oriented environment• Great location by restaurants and café's• Reputable and stable business• Opportunity to work on inter-departmental projects• Possibility of permanency• Competitive benefit and vacation package once permanent• Opportunity for growth and developmentResponsibilities• Receive calls, emails, chats and video calls• First point of contact for clients in stressful situations• Provide sound advice and suggestions based on policies• Effectively handle customer inquiries and issues •Take ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decisionQualifications• Bilingual French and English is mandatory• Some call centre experience• Familiar with CRM systems• Strong phone and verbal communication skills• Customer focused• Ability to multitask, set priorities and manage time effectively • Must be eligible to obtain a government security clearance (reliability)SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject) or by calling 613-726-0220 x 4 and ask for Emilie!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted."Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially."Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you miss working in the office surrounded by your colleagues? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages• Monday-Friday work week• Hours of work between 8am-8pm• $17.18/hr• Accessible by public transit (parking not available)• Team oriented environment• Great location by restaurants and café's• Reputable and stable business• Opportunity to work on inter-departmental projects• Possibility of permanency• Competitive benefit and vacation package once permanent• Opportunity for growth and developmentResponsibilities• Receive calls, emails, chats and video calls• First point of contact for clients in stressful situations• Provide sound advice and suggestions based on policies• Effectively handle customer inquiries and issues •Take ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decisionQualifications• Bilingual French and English is mandatory• Some call centre experience• Familiar with CRM systems• Strong phone and verbal communication skills• Customer focused• Ability to multitask, set priorities and manage time effectively • Must be eligible to obtain a government security clearance (reliability)SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject) or by calling 613-726-0220 x 4 and ask for Emilie!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted."Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially."Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $18.64 per hour
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Customer Service Representatives to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages- Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner - these calls will be an average of 30 minutes each-Assist clients with solving complex problems-Review files and make suggestions for future claims or projects-Ensure adherence to set policy guidelines and processes-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Background in relocation services would be considered an asset-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryVisiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4 for Paisley or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Customer Service Representatives to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages- Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner - these calls will be an average of 30 minutes each-Assist clients with solving complex problems-Review files and make suggestions for future claims or projects-Ensure adherence to set policy guidelines and processes-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Background in relocation services would be considered an asset-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryVisiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4 for Paisley or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • permanent
    • $39,000 per year
    Are you looking for a new challenge that will let you interact with people on a regular basis? Are you a great communicator with an outgoing personality? Do you have a great attention to detail, and pride yourself on your ability to input information quickly and accurately? We may have just the opportunity you are looking for!Come work as a Sales and Service Coordinator for an awesome company in the Ottawa West/Nepean area! You’ll be helping new customers get set up with their accounts, answering questions about the company products, and maintaining the customer relationship throughout the entire onboarding process. This role is a combination of a Sales Rep and a Customer Service Rep, and you’ll excel if you have experience in either role. This is a very employee friendly company and you’ll feel like a part of the family from day 1!AdvantagesWhat’s in it for you:- Monday-Friday work week (either 8-4 or 9-5)- $salary range starting from $39k- 3 weeks of vacation and paid sick days- Full benefits after 3 month probation- RRSP matching- Free Parking- Access to a free internet account for the duration of your employmentResponsibilitiesWhat you’ll do here:- Answer incoming calls pertaining to sales inquiries, and completing the application accurately- Helping to qualify potential sales leads and following up with other departments- Process orders for new services, and co-ordinate the service & hardware needs- Enter new client information into the system, and make sure that it is done accurately- Other tasks as requiredQualificationsWhat will make you successful:- 1+ years of experience in a sales or customer service role- 1+ years of call center experience (inbound or outbound)- Technically savvy – be comfortable with using the internet and related technologies- Possess strong communication skills (Bilingualism is an asset)- You will need to be organized and able to multi-task- Proof of vaccination is required for this roleSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "S&S Coord" as the subject line)Call us: 613-726-0220 x4 and ask for Erin or PaisleyWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new challenge that will let you interact with people on a regular basis? Are you a great communicator with an outgoing personality? Do you have a great attention to detail, and pride yourself on your ability to input information quickly and accurately? We may have just the opportunity you are looking for!Come work as a Sales and Service Coordinator for an awesome company in the Ottawa West/Nepean area! You’ll be helping new customers get set up with their accounts, answering questions about the company products, and maintaining the customer relationship throughout the entire onboarding process. This role is a combination of a Sales Rep and a Customer Service Rep, and you’ll excel if you have experience in either role. This is a very employee friendly company and you’ll feel like a part of the family from day 1!AdvantagesWhat’s in it for you:- Monday-Friday work week (either 8-4 or 9-5)- $salary range starting from $39k- 3 weeks of vacation and paid sick days- Full benefits after 3 month probation- RRSP matching- Free Parking- Access to a free internet account for the duration of your employmentResponsibilitiesWhat you’ll do here:- Answer incoming calls pertaining to sales inquiries, and completing the application accurately- Helping to qualify potential sales leads and following up with other departments- Process orders for new services, and co-ordinate the service & hardware needs- Enter new client information into the system, and make sure that it is done accurately- Other tasks as requiredQualificationsWhat will make you successful:- 1+ years of experience in a sales or customer service role- 1+ years of call center experience (inbound or outbound)- Technically savvy – be comfortable with using the internet and related technologies- Possess strong communication skills (Bilingualism is an asset)- You will need to be organized and able to multi-task- Proof of vaccination is required for this roleSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "S&S Coord" as the subject line)Call us: 613-726-0220 x4 and ask for Erin or PaisleyWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • permanent
    Are you passionate about working with the top leader in the financial services industry? Are you passionate about finding quick solutions to provide quality service to your clients? Are you tech-savvy and Bilingual (English/French)? If you answered “yes” to any of these questions, then we have the perfect opportunity for you! Start Date: May 24thHours of operation:Monday- Friday 7am-12am (some weekends and holidays required)10% Overtime premium for afternoon shiftsTraining for the first 4 weeksSalary: Starting at $47,500Hybrid model- Must be able to go into the office located in North YorkAdvantagesAdvantages:2 weeks vacation, 3 weeks after 2 years10 Sick daysExtended health benefitsHome office allowanceCasual dressTuition reimbursement 10% Overtime premium for afternoon shiftsInternal opportunitiesResponsibilitiesResponsibilities: - Answering and resolving calls from merchants- Troubleshooting technical problems to determine the root cause and provide viable solutions- Analyze transactions deposits, statements, and account information in order to resolve client issues- Maintaining a high level of knowledge surrounding new products, features, services, and processes- Escalations where appropriate- Liaising with other areas of the organization to provide timely resolutionsQualificationsQualification:- Minimum 2 years of customer service experience- High school diploma equivalent- Post-secondary education is considered an asset - Excellent verbal and written French and English communication skills- Self-motivated, able to work with minimal supervision, and performs well in a team environment- Knowledge of MS Office, basic internet troubleshooting skills- Ability to navigate between different applications/tools- Knowledge of payment processing industry and related products/procedures- High school diploma equivalent- Post-secondary education is considered an asset SummaryThis position is opened for a limited time only, with interviews happening now!Here's how you can apply:- Apply directly on randstad.ca- Email your resume to aditi.gandhi@randstad.ca with subject line "Bilingual Account Specialist"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about working with the top leader in the financial services industry? Are you passionate about finding quick solutions to provide quality service to your clients? Are you tech-savvy and Bilingual (English/French)? If you answered “yes” to any of these questions, then we have the perfect opportunity for you! Start Date: May 24thHours of operation:Monday- Friday 7am-12am (some weekends and holidays required)10% Overtime premium for afternoon shiftsTraining for the first 4 weeksSalary: Starting at $47,500Hybrid model- Must be able to go into the office located in North YorkAdvantagesAdvantages:2 weeks vacation, 3 weeks after 2 years10 Sick daysExtended health benefitsHome office allowanceCasual dressTuition reimbursement 10% Overtime premium for afternoon shiftsInternal opportunitiesResponsibilitiesResponsibilities: - Answering and resolving calls from merchants- Troubleshooting technical problems to determine the root cause and provide viable solutions- Analyze transactions deposits, statements, and account information in order to resolve client issues- Maintaining a high level of knowledge surrounding new products, features, services, and processes- Escalations where appropriate- Liaising with other areas of the organization to provide timely resolutionsQualificationsQualification:- Minimum 2 years of customer service experience- High school diploma equivalent- Post-secondary education is considered an asset - Excellent verbal and written French and English communication skills- Self-motivated, able to work with minimal supervision, and performs well in a team environment- Knowledge of MS Office, basic internet troubleshooting skills- Ability to navigate between different applications/tools- Knowledge of payment processing industry and related products/procedures- High school diploma equivalent- Post-secondary education is considered an asset SummaryThis position is opened for a limited time only, with interviews happening now!Here's how you can apply:- Apply directly on randstad.ca- Email your resume to aditi.gandhi@randstad.ca with subject line "Bilingual Account Specialist"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • east york, ontario
    • contract
    A Cashier/Stockperson is responsible for safe cash handling, preparing, stocking and merchandising products, upholding exceptional customer service skills. The Company Store Cashier/Stockperson must take direction from Company Store Coordinator, Site Supply Chain Leader and or Plant Leader regarding any reasonable requirements not set out in this description below regarding company store goals, quality standards and safety requirements.This is a new temporary role (3 to 4 months) which may give you exposure to future opportunities with this global company we are hiring forTo qualify for this position the ideal candidate needs to be able to accurately record data using company software. Needs to have computer skills and working knowledge of SAP software. Also, they need to be comfortable with working in different shiftsLocation: East York (bermondsey and o'connor) (TTC accessible)Pay Rate: $16/hr.Shift: Monday – OFFTuesday - 9AM - 5:30PMWednesday – 9AM - 5:30PMThursday – 11AM – 7:30PMFriday – OFFSaturday – 9AM - 5PMSunday - 12 PM - 5PMFor IMMEDIATE considerations please email sarthak.jain@randstad.ca subject line cashier. AdvantagesWhy work with Randstad?- weekly pay via direct depsoit- 4% vacation pay- bus route & TTC accessible- clean & friendly environment- potential for permenant employment- $100 referral bonus!! $$$$Responsibilities•Operate a cash register with strong mathematical confidence•Handle cash in a safe and secure manner, making drops as needed•Record inventory transactions accurately while ensuring appropriate FIFO is followed•Merchandising products: stock shelves of finished product and bagged loose product (lifting required) and stock bins of bagged loose product (lifting required)•Move product from bins, shelves, carts and/or skids as needed (lifting required)•Perform product preparation, label and stock (lifting required)•Respond to customer questions and/or complaints as neededQualificationsMUST HAVE:•Adaptable and demonstrated ability to quickly master new tasks and skills with keen attention to detail •Exceptional English communication skills required, both verbal and written•Must be a strong performer who demonstrates reliability and an excellent attendance record•Excellent team work and strong self-directed individual and group work ethic•Computer skills are required for MS Office Suite (Word, Excel) and Weber printer software•Physical demands: Moderate lifting will be required (up to 13 kgs), Reaching: Full extension•1-2 years’ experience working in a retail environment is preferredSummaryLooking for an experienced cashier to work for our company cookie store full time on a contract basis for around 3 to 4 months. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    A Cashier/Stockperson is responsible for safe cash handling, preparing, stocking and merchandising products, upholding exceptional customer service skills. The Company Store Cashier/Stockperson must take direction from Company Store Coordinator, Site Supply Chain Leader and or Plant Leader regarding any reasonable requirements not set out in this description below regarding company store goals, quality standards and safety requirements.This is a new temporary role (3 to 4 months) which may give you exposure to future opportunities with this global company we are hiring forTo qualify for this position the ideal candidate needs to be able to accurately record data using company software. Needs to have computer skills and working knowledge of SAP software. Also, they need to be comfortable with working in different shiftsLocation: East York (bermondsey and o'connor) (TTC accessible)Pay Rate: $16/hr.Shift: Monday – OFFTuesday - 9AM - 5:30PMWednesday – 9AM - 5:30PMThursday – 11AM – 7:30PMFriday – OFFSaturday – 9AM - 5PMSunday - 12 PM - 5PMFor IMMEDIATE considerations please email sarthak.jain@randstad.ca subject line cashier. AdvantagesWhy work with Randstad?- weekly pay via direct depsoit- 4% vacation pay- bus route & TTC accessible- clean & friendly environment- potential for permenant employment- $100 referral bonus!! $$$$Responsibilities•Operate a cash register with strong mathematical confidence•Handle cash in a safe and secure manner, making drops as needed•Record inventory transactions accurately while ensuring appropriate FIFO is followed•Merchandising products: stock shelves of finished product and bagged loose product (lifting required) and stock bins of bagged loose product (lifting required)•Move product from bins, shelves, carts and/or skids as needed (lifting required)•Perform product preparation, label and stock (lifting required)•Respond to customer questions and/or complaints as neededQualificationsMUST HAVE:•Adaptable and demonstrated ability to quickly master new tasks and skills with keen attention to detail •Exceptional English communication skills required, both verbal and written•Must be a strong performer who demonstrates reliability and an excellent attendance record•Excellent team work and strong self-directed individual and group work ethic•Computer skills are required for MS Office Suite (Word, Excel) and Weber printer software•Physical demands: Moderate lifting will be required (up to 13 kgs), Reaching: Full extension•1-2 years’ experience working in a retail environment is preferredSummaryLooking for an experienced cashier to work for our company cookie store full time on a contract basis for around 3 to 4 months. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • permanent
    • $20.00 - $23.00 per hour
    Have you been dreaming of a new career opportunity that challenges you every day? Are you looking for a company with a great work environment and passionate leaders? Do you have a passion for achieving customer satisfaction and problem solving? Are you bilingual in English and French? Then this may be the right opportunity for you! Apply today!We're looking for energetic, and solution-focused people to join our team in the west end of Ottawa! Working out of a vibrant and fast-paced office, you'll get to feel like you're making a difference each and every day! This completely bus-accessible / free parking office is in a great location, and if you're bilingual with a background in retail, tech support, HVAC & automation or call centers, we want to hear from you!This role will require on site training, but offers flexible work arrangements once that is complete! Please note: this is for night shifts! Training will be facilitated during the day, but you will work nights after that!We assure you, you WILL love working for this company! They are an Ottawa based small grown company with tones of growth & aspirations!Advantages-Pay rate is very competitive, and is based on your expereince-Benefits, Medical & Dental paid by employer-Informative training-Annual bonus opportunities-Positive working environment-Permanent full time position-Flexible shifts around business needs-Working alongside like minded team members and passionate leaders-Being part of a growing, dynamic energy efficient team!Responsibilities-Receive calls and emails from clients and assist them with various inquiries for their sites-Trouble shoot/ diagnose and problem solve potential issues remotely-Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support-Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualifications-Fully bilingual-Capable of working in a fast paced environment-Self starter, takes initiative-Professional demeanor-Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team player-HVAC & automation knowledge is an asset-Invested in making a long & loyal career within a companySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Have you been dreaming of a new career opportunity that challenges you every day? Are you looking for a company with a great work environment and passionate leaders? Do you have a passion for achieving customer satisfaction and problem solving? Are you bilingual in English and French? Then this may be the right opportunity for you! Apply today!We're looking for energetic, and solution-focused people to join our team in the west end of Ottawa! Working out of a vibrant and fast-paced office, you'll get to feel like you're making a difference each and every day! This completely bus-accessible / free parking office is in a great location, and if you're bilingual with a background in retail, tech support, HVAC & automation or call centers, we want to hear from you!This role will require on site training, but offers flexible work arrangements once that is complete! Please note: this is for night shifts! Training will be facilitated during the day, but you will work nights after that!We assure you, you WILL love working for this company! They are an Ottawa based small grown company with tones of growth & aspirations!Advantages-Pay rate is very competitive, and is based on your expereince-Benefits, Medical & Dental paid by employer-Informative training-Annual bonus opportunities-Positive working environment-Permanent full time position-Flexible shifts around business needs-Working alongside like minded team members and passionate leaders-Being part of a growing, dynamic energy efficient team!Responsibilities-Receive calls and emails from clients and assist them with various inquiries for their sites-Trouble shoot/ diagnose and problem solve potential issues remotely-Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support-Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualifications-Fully bilingual-Capable of working in a fast paced environment-Self starter, takes initiative-Professional demeanor-Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team player-HVAC & automation knowledge is an asset-Invested in making a long & loyal career within a companySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • permanent
    • $56,000 per year
    Are you ready to take the next step in your career? Are you bilingual with excellent French and English communication skills? Are you passionate about customer service and ensuring to deliver with high standard of service? Are you interested in supporting clients with financial transactions?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution in GTA - Ontario.Position: Bilingual Support Agent - Electronic Funds Transfer Services (EFT) Location: Office is in Toronto (near Lawrence Station West)Hours of Operation:-The business operates Monday - Friday-Between the hours of 7 am - 8 pm-Scheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K/annum- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilitiesThe Bilingual Support Agent, Electronic Funds Transfer Services (EFT) is accountable for ensuring the successful delivery of a high standard of service while upholding compliance to internal controls and procedures within the functional assigned responsibilities to maintain the integrity of the EFT system.- Inbound, call centre environment. Outbound calls requested to provide feedbacks to clients with regards to their file- Process Business banking products relates to cash management- Use analytical ability to resolve Banking transactions problems- Investigate reoccurring issues and track the resolution report- Provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- Liaise with clients, business partners and service providers to escalate and troubleshoot operational and production issuesQualifications- Fluency in French and English- Call centre (contact centre) or financial/bank experience is an asset- Strong problem solving and analytical abilities- Tech-savvy and working knowledge of computers- Full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)- Goal oriented and VERY open to feedback- Ability to work in a fast-paced environment to quickly resolve issues and find solutions that will assist customers SummaryHow to apply:This role will not be available for long! Interviews happening very soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to saba.altukmachy@randstad.ca and add the subject line: "Bilingual Support Agent - North York"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Are you bilingual with excellent French and English communication skills? Are you passionate about customer service and ensuring to deliver with high standard of service? Are you interested in supporting clients with financial transactions?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution in GTA - Ontario.Position: Bilingual Support Agent - Electronic Funds Transfer Services (EFT) Location: Office is in Toronto (near Lawrence Station West)Hours of Operation:-The business operates Monday - Friday-Between the hours of 7 am - 8 pm-Scheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K/annum- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilitiesThe Bilingual Support Agent, Electronic Funds Transfer Services (EFT) is accountable for ensuring the successful delivery of a high standard of service while upholding compliance to internal controls and procedures within the functional assigned responsibilities to maintain the integrity of the EFT system.- Inbound, call centre environment. Outbound calls requested to provide feedbacks to clients with regards to their file- Process Business banking products relates to cash management- Use analytical ability to resolve Banking transactions problems- Investigate reoccurring issues and track the resolution report- Provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- Liaise with clients, business partners and service providers to escalate and troubleshoot operational and production issuesQualifications- Fluency in French and English- Call centre (contact centre) or financial/bank experience is an asset- Strong problem solving and analytical abilities- Tech-savvy and working knowledge of computers- Full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)- Goal oriented and VERY open to feedback- Ability to work in a fast-paced environment to quickly resolve issues and find solutions that will assist customers SummaryHow to apply:This role will not be available for long! Interviews happening very soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to saba.altukmachy@randstad.ca and add the subject line: "Bilingual Support Agent - North York"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • east york, ontario
    • contract
    A Cashier/Stockperson is responsible for safe cash handling, preparing, stocking and merchandising products, upholding exceptional customer service skills. The Company Store Cashier/Stockperson must take direction from Company Store Coordinator, Site Supply Chain Leader and or Plant Leader regarding any reasonable requirements not set out in this description below regarding company store goals, quality standards and safety requirements.This is a new temporary role (3 to 4 months) which may give you exposure to future opportunities with this global company we are hiring forTo qualify for this position the ideal candidate needs to be able to accurately record data using company software. Needs to have computer skills and working knowledge of SAP software. Also, they need to be comfortable with working in different shiftsLocation: East York (bermondsey and o'connor) (TTC accessible)Pay Rate: $16/hr.Shift: Monday – OFFTuesday - 9AM - 5:30PMWednesday – 9AM - 5:30PMThursday – 11AM – 7:30PMFriday – 11AM – 7:30PMSaturday – 9AM - 5PMSunday -OFFFor IMMEDIATE considerations please email sarthak.jain@randstad.ca subject line cashier. Serious Enquiry only. AdvantagesWhy work with Randstad?- weekly pay via direct depsoit- 4% vacation pay- bus route & TTC accessible- clean & friendly environment- potential for permenant employment- $100 referral bonus!! $$$$Responsibilities•Operate a cash register with strong mathematical confidence•Handle cash in a safe and secure manner, making drops as needed•Record inventory transactions accurately while ensuring appropriate FIFO is followed•Merchandising products: stock shelves of finished product and bagged loose product (lifting required) and stock bins of bagged loose product (lifting required)•Move product from bins, shelves, carts and/or skids as needed (lifting required)•Perform product preparation, label and stock (lifting required)•Respond to customer questions and/or complaints as neededQualificationsMUST HAVE:•Adaptable and demonstrated ability to quickly master new tasks and skills with keen attention to detail •Exceptional English communication skills required, both verbal and written•Must be a strong performer who demonstrates reliability and an excellent attendance record•Excellent team work and strong self-directed individual and group work ethic•Computer skills are required for MS Office Suite (Word, Excel) and Weber printer software•Physical demands: Moderate lifting will be required (up to 13 kgs), Reaching: Full extension•1-2 years’ experience working in a retail environment is preferredSummaryLooking for an experienced cashier to work for our company cookie store full time on a contract basis for around 3 to 4 months. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    A Cashier/Stockperson is responsible for safe cash handling, preparing, stocking and merchandising products, upholding exceptional customer service skills. The Company Store Cashier/Stockperson must take direction from Company Store Coordinator, Site Supply Chain Leader and or Plant Leader regarding any reasonable requirements not set out in this description below regarding company store goals, quality standards and safety requirements.This is a new temporary role (3 to 4 months) which may give you exposure to future opportunities with this global company we are hiring forTo qualify for this position the ideal candidate needs to be able to accurately record data using company software. Needs to have computer skills and working knowledge of SAP software. Also, they need to be comfortable with working in different shiftsLocation: East York (bermondsey and o'connor) (TTC accessible)Pay Rate: $16/hr.Shift: Monday – OFFTuesday - 9AM - 5:30PMWednesday – 9AM - 5:30PMThursday – 11AM – 7:30PMFriday – 11AM – 7:30PMSaturday – 9AM - 5PMSunday -OFFFor IMMEDIATE considerations please email sarthak.jain@randstad.ca subject line cashier. Serious Enquiry only. AdvantagesWhy work with Randstad?- weekly pay via direct depsoit- 4% vacation pay- bus route & TTC accessible- clean & friendly environment- potential for permenant employment- $100 referral bonus!! $$$$Responsibilities•Operate a cash register with strong mathematical confidence•Handle cash in a safe and secure manner, making drops as needed•Record inventory transactions accurately while ensuring appropriate FIFO is followed•Merchandising products: stock shelves of finished product and bagged loose product (lifting required) and stock bins of bagged loose product (lifting required)•Move product from bins, shelves, carts and/or skids as needed (lifting required)•Perform product preparation, label and stock (lifting required)•Respond to customer questions and/or complaints as neededQualificationsMUST HAVE:•Adaptable and demonstrated ability to quickly master new tasks and skills with keen attention to detail •Exceptional English communication skills required, both verbal and written•Must be a strong performer who demonstrates reliability and an excellent attendance record•Excellent team work and strong self-directed individual and group work ethic•Computer skills are required for MS Office Suite (Word, Excel) and Weber printer software•Physical demands: Moderate lifting will be required (up to 13 kgs), Reaching: Full extension•1-2 years’ experience working in a retail environment is preferredSummaryLooking for an experienced cashier to work for our company cookie store full time on a contract basis for around 3 to 4 months. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • concord, ontario
    • contract
    Do you have experience in a Product Development environment? Do you have experience in configuring Routers, Switches and Firewalls? Our client, a multinational technologies company, is looking to hire a Network Analyst to join their team.This will be working in Concord office. Full time hours, Monday to Friday.Advantages- Work for a multinational technologies company- Concord location- Onsite role- 12-month contract- Working days: Monday to Friday, 8:30 am to 5:30 pm - $38/hour- May 30th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Network Analyst, your duties will include:•Performing functional stress performance and interoperability testing on IP routers, Ethernet switches, control applications and/or network management systems•Developing and executing product / feature specification test plans•Providing requirements and specifications needs for development of the software test automation tool and its functional review•Providing Tier 3 customer support as required•Troubleshooting issues to ensure timely remedy of customer concerns•Reviewing and providing input to the product requirements and feature specifications, as a representative on a cross-functional team•Writing and reviewing application notes and product literature•Aiding development of software test automation tool that interacts with switches and routersQualifications•Minimum of 3 to 5 years in a Product Development environment, primarily in industrial communication•University or college degree in internetworking, computer science, electronics engineering or science•Experience in configuring Routers, Switches and Firewalls,•Knowledge of Layer 2 technologies: RSTP/MSTP, IGMP, VLAN, 802.1x authentication, DHCP, Ethernet, Link Aggregation•Knowledge of Layer 3 technologies: Frame Relay, PPP, channelized interfaces, OSPF, BGP, RIP, MPLS,VRF, PIM-SM, SNMP, VRRP, QoS, IPv6, Tunneling protocols•Knowledge of Security protocols: IPsec-VPN, TLS, Radius, Firewall, Intrusion detection and prevention system•Knowledge of OSI Model and TCP/IP protocol stack•Strong verbal and written English communication skills•Ability to work in a team environmentNice to have:•Programming Languages: Perl, PHP, C, Java or similar an asset•Configuring Linux systems experience an asset•Software development experience an assetSummaryIf you're interested in the Network Analyst role in Concord, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have experience in a Product Development environment? Do you have experience in configuring Routers, Switches and Firewalls? Our client, a multinational technologies company, is looking to hire a Network Analyst to join their team.This will be working in Concord office. Full time hours, Monday to Friday.Advantages- Work for a multinational technologies company- Concord location- Onsite role- 12-month contract- Working days: Monday to Friday, 8:30 am to 5:30 pm - $38/hour- May 30th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Network Analyst, your duties will include:•Performing functional stress performance and interoperability testing on IP routers, Ethernet switches, control applications and/or network management systems•Developing and executing product / feature specification test plans•Providing requirements and specifications needs for development of the software test automation tool and its functional review•Providing Tier 3 customer support as required•Troubleshooting issues to ensure timely remedy of customer concerns•Reviewing and providing input to the product requirements and feature specifications, as a representative on a cross-functional team•Writing and reviewing application notes and product literature•Aiding development of software test automation tool that interacts with switches and routersQualifications•Minimum of 3 to 5 years in a Product Development environment, primarily in industrial communication•University or college degree in internetworking, computer science, electronics engineering or science•Experience in configuring Routers, Switches and Firewalls,•Knowledge of Layer 2 technologies: RSTP/MSTP, IGMP, VLAN, 802.1x authentication, DHCP, Ethernet, Link Aggregation•Knowledge of Layer 3 technologies: Frame Relay, PPP, channelized interfaces, OSPF, BGP, RIP, MPLS,VRF, PIM-SM, SNMP, VRRP, QoS, IPv6, Tunneling protocols•Knowledge of Security protocols: IPsec-VPN, TLS, Radius, Firewall, Intrusion detection and prevention system•Knowledge of OSI Model and TCP/IP protocol stack•Strong verbal and written English communication skills•Ability to work in a team environmentNice to have:•Programming Languages: Perl, PHP, C, Java or similar an asset•Configuring Linux systems experience an asset•Software development experience an assetSummaryIf you're interested in the Network Analyst role in Concord, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • permanent
    • $45,000 - $47,000 per year
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative Location: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 1 month, full-time paid trainingAdvantages- Competitive pay of $45K to $47K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients financial products and services- Provide knowledgeable assistance to clients over the phone - Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Client Service Rep - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative Location: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 1 month, full-time paid trainingAdvantages- Competitive pay of $45K to $47K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients financial products and services- Provide knowledgeable assistance to clients over the phone - Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Client Service Rep - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • contract
    Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in North York. Advantages• Work for a well-known credit bureau• Professional environment• Start date: ASAP• Duration: 7-month contract • Location: North York• Work from home to begin with• Pay Rate: $20.50/hour• Monday to Friday• Hours: 8:00am to 8:00pm (rotating shifts)Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for :• Answering inquiries via phone and email• Assisting with product activation, new account setups, and profile change requests• Answering questions related to credit files, interpretation of credit file contents, billing invoices, products, and many other unique situations• Providing customer/sales follow up• Keeping the tracking system up to date (data entry)Qualifications• Have more than 1+ year of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in North York. Advantages• Work for a well-known credit bureau• Professional environment• Start date: ASAP• Duration: 7-month contract • Location: North York• Work from home to begin with• Pay Rate: $20.50/hour• Monday to Friday• Hours: 8:00am to 8:00pm (rotating shifts)Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for :• Answering inquiries via phone and email• Assisting with product activation, new account setups, and profile change requests• Answering questions related to credit files, interpretation of credit file contents, billing invoices, products, and many other unique situations• Providing customer/sales follow up• Keeping the tracking system up to date (data entry)Qualifications• Have more than 1+ year of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • contract
    • $18.40 per hour
    Do you have a passion for customer service? Are you looking to get into the insurance industry? Do you enjoy problem solving? Are you looking to start your career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-known insurance company in the Toronto area. This is a contract to hire position, full time, work from home. To find out more, read below:Type: Contract to HireStart Date: March 21stHours of Operation: Monday - Friday 9 am - 5:30 pmPay: $18.40/hour Location: Toronto ( Eglinton and Don Mills)Work from home for the time being Equipment provided Once hired permanently:BenefitsVacationRSPsRoom for career growth and development Advantages- Potential to go permanent - No evenings or weekends!- Competitive pay - Work from home - equipment provided - Room to start your career in insurance - Highway and transit accessible - Free parking Responsibilities- Taking inbound calls from existing customers - Updating customers accounts after each transaction - Transfering customers to appropriate departments - Dealing with banking information and updates - Working alongside other teams to ensure customer satisfaction - Providing top not service on every call Qualifications- Customer service experience in a call center is a must - Insurance or financial experience is an asset - Bilingual in Spanish is an asset - Able to learn quickly - Organization and time management - Tech Savvy SummaryIf you are interested, apply now!1) Apply online 2) Send a copy of your resume to "andrea.francis@randstad.ca" and mention "Customer Service Insurance"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have a passion for customer service? Are you looking to get into the insurance industry? Do you enjoy problem solving? Are you looking to start your career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-known insurance company in the Toronto area. This is a contract to hire position, full time, work from home. To find out more, read below:Type: Contract to HireStart Date: March 21stHours of Operation: Monday - Friday 9 am - 5:30 pmPay: $18.40/hour Location: Toronto ( Eglinton and Don Mills)Work from home for the time being Equipment provided Once hired permanently:BenefitsVacationRSPsRoom for career growth and development Advantages- Potential to go permanent - No evenings or weekends!- Competitive pay - Work from home - equipment provided - Room to start your career in insurance - Highway and transit accessible - Free parking Responsibilities- Taking inbound calls from existing customers - Updating customers accounts after each transaction - Transfering customers to appropriate departments - Dealing with banking information and updates - Working alongside other teams to ensure customer satisfaction - Providing top not service on every call Qualifications- Customer service experience in a call center is a must - Insurance or financial experience is an asset - Bilingual in Spanish is an asset - Able to learn quickly - Organization and time management - Tech Savvy SummaryIf you are interested, apply now!1) Apply online 2) Send a copy of your resume to "andrea.francis@randstad.ca" and mention "Customer Service Insurance"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • permanent
    • $39,500 - $44,000 per year
    Do you thrive in fast-paced environments? Are you looking to build a career with a great company that almost exclusively promotes from within? Are sales and customer service passions of yours? If yes, we might have just the job you’re looking for!!Working for an industry leader, you'll get to feel like a valuable part of the team from day one! You'll get ongoing training to help you grow into the role that you see for yourself! As a Counter Sales Agent you must be highly motivated, organized and have great time management skills, as well as a genuine desire to learn and develop yourself. Do you need to have done this exact job before? No! Electrical, HVAC, or Construction Industry knowledge would be a definite plus, and you MUST be comfortable in a more blue-collar environment.If this sounds like you, we want to hear from you!AdvantagesWhy you’ll love it:- Monday-Friday work week! (except once a year for Inventory!)- Hours of work from 6:30-3:30 or 7:30-430- pay range starting at 39.5k (but decided based on expereince)- this will be a permanent role for the right candidate- get to learn from an industry leader- great benefits once permanent- on site parking!ResponsibilitiesWhat you’ll do here:- Assist customers in person and on the phone/by email- Help identify specific or alternate solutions based on requirements- Entering sales orders and following up to make sure they get completed on time- Create and follow up on quotes.- Ship & Receive items- assist with warehousing duties (must be able to lift 50lbs repetitively!) QualificationsWhat you’ll bring to the table:- 2+ years of counter sales or customer service experience required- Electrical experience would be a strong asset- Fluent in written/spoken English- Knowledge of AS400 would be an asset- Desire to learn and develop yourself- Ability to work independently and as part of a team- Detail oriented- MUST be able to lift 50lbs repetitivelySummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Counter Sales".We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you thrive in fast-paced environments? Are you looking to build a career with a great company that almost exclusively promotes from within? Are sales and customer service passions of yours? If yes, we might have just the job you’re looking for!!Working for an industry leader, you'll get to feel like a valuable part of the team from day one! You'll get ongoing training to help you grow into the role that you see for yourself! As a Counter Sales Agent you must be highly motivated, organized and have great time management skills, as well as a genuine desire to learn and develop yourself. Do you need to have done this exact job before? No! Electrical, HVAC, or Construction Industry knowledge would be a definite plus, and you MUST be comfortable in a more blue-collar environment.If this sounds like you, we want to hear from you!AdvantagesWhy you’ll love it:- Monday-Friday work week! (except once a year for Inventory!)- Hours of work from 6:30-3:30 or 7:30-430- pay range starting at 39.5k (but decided based on expereince)- this will be a permanent role for the right candidate- get to learn from an industry leader- great benefits once permanent- on site parking!ResponsibilitiesWhat you’ll do here:- Assist customers in person and on the phone/by email- Help identify specific or alternate solutions based on requirements- Entering sales orders and following up to make sure they get completed on time- Create and follow up on quotes.- Ship & Receive items- assist with warehousing duties (must be able to lift 50lbs repetitively!) QualificationsWhat you’ll bring to the table:- 2+ years of counter sales or customer service experience required- Electrical experience would be a strong asset- Fluent in written/spoken English- Knowledge of AS400 would be an asset- Desire to learn and develop yourself- Ability to work independently and as part of a team- Detail oriented- MUST be able to lift 50lbs repetitivelySummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Counter Sales".We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • permanent
    • $56 per year
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in supporting clients with financial transactions?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment. Outbound calls requested to provide feedbacks to clients with regards to their file- Process Business banking products relates to cash management- use analytical ability to resolve Banking transactions problems- Investigate reoccurring issues and track the resolution report- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- Liaise with clients, business partners and service providers to escalate and troubleshoot operational and production issuesQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to tina.aramouni@randstad.ca and add the subject line: "Bilingual Support Agent - North York"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in supporting clients with financial transactions?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment. Outbound calls requested to provide feedbacks to clients with regards to their file- Process Business banking products relates to cash management- use analytical ability to resolve Banking transactions problems- Investigate reoccurring issues and track the resolution report- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- Liaise with clients, business partners and service providers to escalate and troubleshoot operational and production issuesQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to tina.aramouni@randstad.ca and add the subject line: "Bilingual Support Agent - North York"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $18.64 per hour
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Claims Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 4pm (may be required to work until 8pm if required by business needs)-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English -Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)Calling us at 613-726-0220 x4We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Claims Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 4pm (may be required to work until 8pm if required by business needs)-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English -Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)Calling us at 613-726-0220 x4We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $18.64 per hour
    Are you tired of staring at the same 4 walls every day? Do you want to get out and work around people again?Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Claims Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 4pm (may be required to work until 8pm if required by business needs)-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English -Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)Calling us at 613-726-0220 x4 and asking for Emilie!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you tired of staring at the same 4 walls every day? Do you want to get out and work around people again?Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Claims Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 4pm (may be required to work until 8pm if required by business needs)-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English -Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)Calling us at 613-726-0220 x4 and asking for Emilie!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • permanent
    • $41,000 per year
    La principale responsabilité de ce rôle est de répondre à toutes les demandes de renseignements des clients entrants concernant les questions bancaires et financières par téléphone entrant et e-mail entrant en français et en anglais. Les appels typiques aideront à réinitialiser les mots de passe, à répondre aux questions sur les frais sur les comptes bancaires personnels et à discuter des demandes de carte de crédit.Il y aura un volume élevé d'appels téléphoniques dans ce rôle, la plupart des appels durent 5 minutes.- Les heures d'opération pour ce rôle sont de 6h30 à minuit ; Lundi à Dimanche. Idéalement, vous devrez être flexible pour tous les quarts de travail. Les quarts de travail seront de 8 heures par jour, 5 jours par semaine.- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Envoyez-moi un courriel : trisha.ghia@randstad.ca avec le sujet « French Bilingual Inbound Customer Service »** Bien que nous apprécions toutes les candidatures, seuls les candidats qualifiés seront contactés.Avantages- Travailler avec une grande entreprise canadienne avec une excellente culture- En savoir plus sur le secteur financier- Une entreprise leader sur le marché- Poste à temps plein (40 heures par semaine, 5 jours par semaine !)- À partir du 20 Juin 2022- Travailler au sein d'une équipe super sympa et soudée- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue - Rôle permanent- Programme d'actionnariat salarié- Volet à cotisations déterminées du Régime de pensions du Canada- Récompenses de reconnaissance- Réductions pour les employés**Veuillez noter que ce rôle est en télétravail. Vous aurez besoin d'une connexion Internet à haut débit via un câble Ethernet**Responsabilités- Répondre à toutes les questions des clients de manière efficace et rapide tout en établissant des relations par téléphone et par e-mail- Fournir un haut niveau de connaissance des produits pour aider à résoudre tout problème ou préoccupation- Discutez en toute confiance de sujets concernant les services bancaires personnels, les cartes de crédit, les frais sur les comptes, les réinitialisations de mot de passe- Atteindre tous les objectifs internes/KPI du centre d'appels- Assurer la liaison avec tous les autres services internes pour aider à fournir une excellente expérience client- Gérer toutes les escaladesQualifications- Parler couramment le français et l'anglais- Avoir d'excellentes compétences en communication et une attitude optimiste et dynamique !- Une expérience en service à la clientèle, idéalement dans un environnement en évolution rapide, est indispensable !- Excellentes compétences en communication écrite et verbale- Peut bien travailler au sein d'une grande équipe, à distance- Ëtre capable de travailler à domicile avec une connexion Ethernet câbléeSommaireSi ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Envoyez-moi un courriel : trisha.ghia@randstad.ca avec le sujet « French Bilingual Inbound Customer Service»Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Bien que nous apprécions toutes les candidatures, seuls les candidats qualifiés seront contactés.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    La principale responsabilité de ce rôle est de répondre à toutes les demandes de renseignements des clients entrants concernant les questions bancaires et financières par téléphone entrant et e-mail entrant en français et en anglais. Les appels typiques aideront à réinitialiser les mots de passe, à répondre aux questions sur les frais sur les comptes bancaires personnels et à discuter des demandes de carte de crédit.Il y aura un volume élevé d'appels téléphoniques dans ce rôle, la plupart des appels durent 5 minutes.- Les heures d'opération pour ce rôle sont de 6h30 à minuit ; Lundi à Dimanche. Idéalement, vous devrez être flexible pour tous les quarts de travail. Les quarts de travail seront de 8 heures par jour, 5 jours par semaine.- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Envoyez-moi un courriel : trisha.ghia@randstad.ca avec le sujet « French Bilingual Inbound Customer Service »** Bien que nous apprécions toutes les candidatures, seuls les candidats qualifiés seront contactés.Avantages- Travailler avec une grande entreprise canadienne avec une excellente culture- En savoir plus sur le secteur financier- Une entreprise leader sur le marché- Poste à temps plein (40 heures par semaine, 5 jours par semaine !)- À partir du 20 Juin 2022- Travailler au sein d'une équipe super sympa et soudée- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue - Rôle permanent- Programme d'actionnariat salarié- Volet à cotisations déterminées du Régime de pensions du Canada- Récompenses de reconnaissance- Réductions pour les employés**Veuillez noter que ce rôle est en télétravail. Vous aurez besoin d'une connexion Internet à haut débit via un câble Ethernet**Responsabilités- Répondre à toutes les questions des clients de manière efficace et rapide tout en établissant des relations par téléphone et par e-mail- Fournir un haut niveau de connaissance des produits pour aider à résoudre tout problème ou préoccupation- Discutez en toute confiance de sujets concernant les services bancaires personnels, les cartes de crédit, les frais sur les comptes, les réinitialisations de mot de passe- Atteindre tous les objectifs internes/KPI du centre d'appels- Assurer la liaison avec tous les autres services internes pour aider à fournir une excellente expérience client- Gérer toutes les escaladesQualifications- Parler couramment le français et l'anglais- Avoir d'excellentes compétences en communication et une attitude optimiste et dynamique !- Une expérience en service à la clientèle, idéalement dans un environnement en évolution rapide, est indispensable !- Excellentes compétences en communication écrite et verbale- Peut bien travailler au sein d'une grande équipe, à distance- Ëtre capable de travailler à domicile avec une connexion Ethernet câbléeSommaireSi ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Envoyez-moi un courriel : trisha.ghia@randstad.ca avec le sujet « French Bilingual Inbound Customer Service»Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Bien que nous apprécions toutes les candidatures, seuls les candidats qualifiés seront contactés.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    • ottawa, ontario
    • permanent
    • $41,000 per year
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • permanent
    • $24.00 - $27.00 per hour
    Are you looking to make a change when it comes to your career? Do you enjoy talking to many different people each day and helping them out? Do you have a background in HVAC, Plumbing, or Electrical industries? Then we might have just the job for you!We are looking for a permanent Counter Sales Rep to work for a great HVAC wholesale company that's been in operation since the 1960s! This role offers a steady, reliable job, with lots of support! This Ottawa office is a great space to work and we know you’ll love it here!The Quick Details:Permanent role from day !Shift: Monday-Friday 7:30-4:30Pay: starting from 24/hr, but this is based on your experience!Bilingual is not mandatory, but it'll be considered an assetStart: ASAP!AdvantagesYou'll love working here! Here's why:- Work Monday-Friday between 7:30am-4:30pm- Pay starting from $24/hr but based on experience- Start here ASAP!- Full health benefits- 2+ weeks vacation- paid sick days- get to learn from industry experts- room for growth!ResponsibilitiesWhat you'll need to do here:- Handle customers at the parts counter and over the phone/email- Provide technical support where needed- Help foster long-term partnerships with clients and suppliers- Assist with other branch duties as required (shipping/receiving etc)- Perform follow-up calls with customersQualificationsWhat you'll need to be successful:- Background in Heating, HVAC, Plumbing or Refrigeration is required- Experience working on a counter would be a strong asset- Must have some kind of customer service experience- Bilingualism in French and English would be an asset- High level of comfort with MS Office suiteSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "HVAC Counter" as the subject line)Call us: 613-726-0220 x4We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking to make a change when it comes to your career? Do you enjoy talking to many different people each day and helping them out? Do you have a background in HVAC, Plumbing, or Electrical industries? Then we might have just the job for you!We are looking for a permanent Counter Sales Rep to work for a great HVAC wholesale company that's been in operation since the 1960s! This role offers a steady, reliable job, with lots of support! This Ottawa office is a great space to work and we know you’ll love it here!The Quick Details:Permanent role from day !Shift: Monday-Friday 7:30-4:30Pay: starting from 24/hr, but this is based on your experience!Bilingual is not mandatory, but it'll be considered an assetStart: ASAP!AdvantagesYou'll love working here! Here's why:- Work Monday-Friday between 7:30am-4:30pm- Pay starting from $24/hr but based on experience- Start here ASAP!- Full health benefits- 2+ weeks vacation- paid sick days- get to learn from industry experts- room for growth!ResponsibilitiesWhat you'll need to do here:- Handle customers at the parts counter and over the phone/email- Provide technical support where needed- Help foster long-term partnerships with clients and suppliers- Assist with other branch duties as required (shipping/receiving etc)- Perform follow-up calls with customersQualificationsWhat you'll need to be successful:- Background in Heating, HVAC, Plumbing or Refrigeration is required- Experience working on a counter would be a strong asset- Must have some kind of customer service experience- Bilingualism in French and English would be an asset- High level of comfort with MS Office suiteSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "HVAC Counter" as the subject line)Call us: 613-726-0220 x4We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • permanent
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative Location: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 1 month, full-time paid trainingAdvantages- Competitive pay of $45K to $47K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients financial products and services- Provide knowledgeable assistance to clients over the phone - Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to susmitha.jambula@randstad.ca and add the subject line: "Bilingual Client Service Rep - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative Location: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 1 month, full-time paid trainingAdvantages- Competitive pay of $45K to $47K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients financial products and services- Provide knowledgeable assistance to clients over the phone - Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to susmitha.jambula@randstad.ca and add the subject line: "Bilingual Client Service Rep - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • permanent
    Êtes-vous prêt à franchir la prochaine étape de votre carrière? Avez-vous d'excellentes compétences en communication en français et en anglais? Êtes-vous passionné par le service à la clientèle? Êtes-vous intéressé par le secteur financier?Si vous avez répondu "oui", c'est peut-être l'opportunité que vous recherchiez. Il s'agit d'un poste permanent à temps plein au sein d'une institution financière de premier plan.Poste : Représentant du service à la clientèle bilingue (anglais/français)Emplacement : Le bureau est à Toronto (près de Lawrence Station West)Heures d'ouverture:L'entreprise fonctionne du lundi au dimancheEntre 7h00 et 22h00Prévu pour des heures à temps pleinFormation : 1 mois, formation rémunérée à temps pleinAvantages- Salaire compétitif de 45K$ à 47K$- Poste permanent à temps plein- Société financière connue et réputée- Opportunités de carrière et d'avancement disponibles- Avantages sociaux et congés payés- Bonus annuel disponible- Emplacement accessible aux transports en commun à TorontoResponsabilitésEn tant que représentant du service à la clientèle bilingue (anglais/français), vous serez responsable de :- Appels entrants bilingues (anglais/français)- Répondre aux demandes entrantes du service client concernant les produits et services financiers des clients- Fournir une assistance compétente aux clients par téléphone- Créer une expérience chaleureuse et agréable pour les clients- Atteindre un service de qualité en évaluant et en répondant aux besoins des clients- Capturer les détails des appels/e-mails dans un système de suivi des cas- Établir et entretenir des relations solides avec les clientsQualifications- maîtrise du français et de l'anglais- une expérience en centre d'appels (centre de contact) ou en finance/banque est un atout- solides capacités de résolution de problèmes et d'analyse- maîtrise de la technologie et connaissance pratique de l'informatique- disponibilité à temps plein et flexible- souci du détail avec d'excellentes compétences en communication (verbale et écrite)SommaireComment s'inscrire:Ce rôle ne sera pas disponible pour longtemps ! Les entretiens arrivent bientôt.Si vous ou quelqu'un que vous connaissez êtes intéressé par cette opportunité, veuillez postuler en suivant l'une des options suivantes :1. Postulez directement à cette annonce2. postulez sur notre site Web à www.randstad.ca ou3. envoyez votre curriculum vitae à jour à susmitha.jambula@randstad.ca et ajoutez la ligne d'objet : "Représentant bilingue du service à la clientèle - Toronto"Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    Êtes-vous prêt à franchir la prochaine étape de votre carrière? Avez-vous d'excellentes compétences en communication en français et en anglais? Êtes-vous passionné par le service à la clientèle? Êtes-vous intéressé par le secteur financier?Si vous avez répondu "oui", c'est peut-être l'opportunité que vous recherchiez. Il s'agit d'un poste permanent à temps plein au sein d'une institution financière de premier plan.Poste : Représentant du service à la clientèle bilingue (anglais/français)Emplacement : Le bureau est à Toronto (près de Lawrence Station West)Heures d'ouverture:L'entreprise fonctionne du lundi au dimancheEntre 7h00 et 22h00Prévu pour des heures à temps pleinFormation : 1 mois, formation rémunérée à temps pleinAvantages- Salaire compétitif de 45K$ à 47K$- Poste permanent à temps plein- Société financière connue et réputée- Opportunités de carrière et d'avancement disponibles- Avantages sociaux et congés payés- Bonus annuel disponible- Emplacement accessible aux transports en commun à TorontoResponsabilitésEn tant que représentant du service à la clientèle bilingue (anglais/français), vous serez responsable de :- Appels entrants bilingues (anglais/français)- Répondre aux demandes entrantes du service client concernant les produits et services financiers des clients- Fournir une assistance compétente aux clients par téléphone- Créer une expérience chaleureuse et agréable pour les clients- Atteindre un service de qualité en évaluant et en répondant aux besoins des clients- Capturer les détails des appels/e-mails dans un système de suivi des cas- Établir et entretenir des relations solides avec les clientsQualifications- maîtrise du français et de l'anglais- une expérience en centre d'appels (centre de contact) ou en finance/banque est un atout- solides capacités de résolution de problèmes et d'analyse- maîtrise de la technologie et connaissance pratique de l'informatique- disponibilité à temps plein et flexible- souci du détail avec d'excellentes compétences en communication (verbale et écrite)SommaireComment s'inscrire:Ce rôle ne sera pas disponible pour longtemps ! Les entretiens arrivent bientôt.Si vous ou quelqu'un que vous connaissez êtes intéressé par cette opportunité, veuillez postuler en suivant l'une des options suivantes :1. Postulez directement à cette annonce2. postulez sur notre site Web à www.randstad.ca ou3. envoyez votre curriculum vitae à jour à susmitha.jambula@randstad.ca et ajoutez la ligne d'objet : "Représentant bilingue du service à la clientèle - Toronto"Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    • ottawa, ontario
    • permanent
    • $20.00 - $23.00 per hour
    Have you been dreaming of a new career opportunity that challenges you every day? Are you looking for a company with a great work environment and passionate leaders? Do you have a passion for achieving customer satisfaction and problem solving? Are you bilingual in English and French? Then this may be the right opportunity for you! Apply today!We're looking for energetic, and solution-focused people to join our team in the west end of Ottawa! Working out of a vibrant and fast-paced office, you'll get to feel like you're making a difference each and every day! This completely bus-accessible / free parking office is in a great location, and if you're bilingual with a background in retail, tech support, HVAC & automation or call centers, we want to hear from you!This role will require on site training, but offers flexible work arrangements once that is complete! Please note: this is for night shifts! Training will be facilitated during the day, but you will work nights after that!We assure you, you WILL love working for this company! They are an Ottawa based small grown company with tons of growth & aspirations!Advantages-Pay rate is very competitive, and is based on your expereince-Benefits, Medical & Dental paid by employer-Informative training-Annual bonus opportunities-Positive working environment-Permanent full time position-Flexible shifts around business needs-Working alongside like minded team members and passionate leaders-Being part of a growing, dynamic energy efficient team!Responsibilities-Receive calls and emails from clients and assist them with various inquiries for their sites-Trouble shoot/ diagnose and problem solve potential issues remotely-Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support-Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualifications-Fully bilingual-Capable of working in a fast paced environment-Self starter, takes initiative-Professional demeanor-Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team player-HVAC & automation knowledge is an asset-Invested in making a long & loyal career within a companySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Have you been dreaming of a new career opportunity that challenges you every day? Are you looking for a company with a great work environment and passionate leaders? Do you have a passion for achieving customer satisfaction and problem solving? Are you bilingual in English and French? Then this may be the right opportunity for you! Apply today!We're looking for energetic, and solution-focused people to join our team in the west end of Ottawa! Working out of a vibrant and fast-paced office, you'll get to feel like you're making a difference each and every day! This completely bus-accessible / free parking office is in a great location, and if you're bilingual with a background in retail, tech support, HVAC & automation or call centers, we want to hear from you!This role will require on site training, but offers flexible work arrangements once that is complete! Please note: this is for night shifts! Training will be facilitated during the day, but you will work nights after that!We assure you, you WILL love working for this company! They are an Ottawa based small grown company with tons of growth & aspirations!Advantages-Pay rate is very competitive, and is based on your expereince-Benefits, Medical & Dental paid by employer-Informative training-Annual bonus opportunities-Positive working environment-Permanent full time position-Flexible shifts around business needs-Working alongside like minded team members and passionate leaders-Being part of a growing, dynamic energy efficient team!Responsibilities-Receive calls and emails from clients and assist them with various inquiries for their sites-Trouble shoot/ diagnose and problem solve potential issues remotely-Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support-Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualifications-Fully bilingual-Capable of working in a fast paced environment-Self starter, takes initiative-Professional demeanor-Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team player-HVAC & automation knowledge is an asset-Invested in making a long & loyal career within a companySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $17.18 per hour
    Do you miss working in the office surrounded by your colleagues? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages• Monday-Friday work week• Hours of work between 8am-8pm• $17.18/hr• Accessible by public transit (parking not available)• Team oriented environment• Great location by restaurants and café's• Reputable and stable business• Opportunity to work on inter-departmental projects• Possibility of permanency• Competitive benefit and vacation package once permanent• Opportunity for growth and developmentResponsibilities• Receive calls, emails, chats and video calls• First point of contact for clients in stressful situations• Provide sound advice and suggestions based on policies• Effectively handle customer inquiries and issues •Take ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decisionQualifications• Bilingual French and English is mandatory• Some call centre experience• Familiar with CRM systems• Strong phone and verbal communication skills• Customer focused• Ability to multitask, set priorities and manage time effectively • Must be eligible to obtain a government security clearance (reliability)SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject) or by calling 613-726-0220 x 4 and ask for Emilie!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted."Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially."Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you miss working in the office surrounded by your colleagues? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages• Monday-Friday work week• Hours of work between 8am-8pm• $17.18/hr• Accessible by public transit (parking not available)• Team oriented environment• Great location by restaurants and café's• Reputable and stable business• Opportunity to work on inter-departmental projects• Possibility of permanency• Competitive benefit and vacation package once permanent• Opportunity for growth and developmentResponsibilities• Receive calls, emails, chats and video calls• First point of contact for clients in stressful situations• Provide sound advice and suggestions based on policies• Effectively handle customer inquiries and issues •Take ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decisionQualifications• Bilingual French and English is mandatory• Some call centre experience• Familiar with CRM systems• Strong phone and verbal communication skills• Customer focused• Ability to multitask, set priorities and manage time effectively • Must be eligible to obtain a government security clearance (reliability)SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject) or by calling 613-726-0220 x 4 and ask for Emilie!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted."Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially."Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • permanent
    • $22 - $27 per year
    Do you thrive in fast-paced environments? Do you like getting to make an impact on other businesses? Do you have an interest in construction tools and machinery? Are sales and customer service passions of yours? If yes, we might have just the job you’re looking for!!Working from an incredible location in the heart of Ottawa, you’ll be joining a well-established company with tonnes of growth potential! As an Order Desk Associate you must be highly motivated, organized and have great time management skills, as well as a genuine desire to learn and develop yourself. Do you need to have done this exact job before? No! Construction and Landscape Industry knowledge would be a definite plus, and you MUST be comfortable in a more blue-collar environment.If this sounds like you, we want to hear from you!AdvantagesWhat’s in it for you?Salary range starts from 22/hr+Hours of work between 7am and 5:00pm (8 hour shift)Sunday always off2 weeks vacationFull benefits (50/50)Accessible to public transitFriendly and encouraging team environment ResponsibilitiesWhat you’ll do here?You’ll be answering calls, emails and walk-in inquiriesYou will need to prepare quotes for clients You will have to communicate with other departments (warehouse, outside sales, mechanics)You’ll be issuing invoices and also dealing with credits and statementsYou will also be following up on open orders, rentals, and other issues with clientsYou may be assigned other duties as you master these main onesQualificationsWhat you’ll need to be successful?Some kind of industrial or blue collar expereince would be an asset!Strong customer service and rapport building skills will be necessaryYou’ll need to be computer literate and very familiar with MS ExcelSelf-motivated, hungry for responsibility, and eager to learnVaccination Mandate in placeSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Order Desk - Ottawa" as the subjectCalling us at 613-726-0220 x4 We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you thrive in fast-paced environments? Do you like getting to make an impact on other businesses? Do you have an interest in construction tools and machinery? Are sales and customer service passions of yours? If yes, we might have just the job you’re looking for!!Working from an incredible location in the heart of Ottawa, you’ll be joining a well-established company with tonnes of growth potential! As an Order Desk Associate you must be highly motivated, organized and have great time management skills, as well as a genuine desire to learn and develop yourself. Do you need to have done this exact job before? No! Construction and Landscape Industry knowledge would be a definite plus, and you MUST be comfortable in a more blue-collar environment.If this sounds like you, we want to hear from you!AdvantagesWhat’s in it for you?Salary range starts from 22/hr+Hours of work between 7am and 5:00pm (8 hour shift)Sunday always off2 weeks vacationFull benefits (50/50)Accessible to public transitFriendly and encouraging team environment ResponsibilitiesWhat you’ll do here?You’ll be answering calls, emails and walk-in inquiriesYou will need to prepare quotes for clients You will have to communicate with other departments (warehouse, outside sales, mechanics)You’ll be issuing invoices and also dealing with credits and statementsYou will also be following up on open orders, rentals, and other issues with clientsYou may be assigned other duties as you master these main onesQualificationsWhat you’ll need to be successful?Some kind of industrial or blue collar expereince would be an asset!Strong customer service and rapport building skills will be necessaryYou’ll need to be computer literate and very familiar with MS ExcelSelf-motivated, hungry for responsibility, and eager to learnVaccination Mandate in placeSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Order Desk - Ottawa" as the subjectCalling us at 613-726-0220 x4 We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • niagara on the lake, ontario
    • contract
    Reebok Canada is looking for an experienced assistant store manager to fulfil all operational, business, and personnel targets for the Niagara-on-the-Lake location! if you love customer service and retail environments then this role is for you! As assistant store manager you will be tasked with overseeing the daily operation of the store and assuring compliance with all company policies and government legislation at Reebok's' Niagara-on-the-Lake location.This role is a CONTRACTUAL position for the year:*Candidates are required to be legally entitled to work full-time hours in Canada*Candidates must be able to commute to the Niagara-on-the-Lake mall location*The ideal candidate will be flexible with shift schedule and timingsWant to apply?Apply directly to this posting OR;Send an email with resume attached to anastasia.christou@randstad.ca or call Anastasia at 416-254-3790.Shift:*Hours may vary based on business needsSunday - Saturday full-time with various shifts during the mornings, afternoons, and eveningsCurrent hours of operation: 9:00AM - 10:00PM except for on Sundays (9:00AM - 8:00PM)From May 24th onwards: Hours of operation from 10:00am to 9:00pm Monday to Saturday and 11:00am to 7:00pm on Sunday.Location:300 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0Advantages• Bus-route and Transit accessible;• Competitive salaried pay with room for negotiation;• Opportunity to work within an outstanding company culture and workplace environment!Responsibilities•Support the Store Manager in managing the day to day operations of the store to ensure the store meets key performance indicators and profit and loss expectations;•Positively communicates and demonstrates the Brand values, attitude and culture;•Ensures consistent implementation of all corporate programs, initiatives and strategies;•Assists the Store Manager in ensuring there are effective succession, recruiting, hiring and training plans, resulting in lower store turnover;•Develops staff by evaluating and providing performance feedback;•Promotes a high performance culture by setting clear expectations, providing information to the Store Manager to hold employees accountable, and setting goals;•Assist in recordkeeping;•Works closely with Store Manager to ensure inventory levels and styling selections are maximizing sales;•Assures compliance with government legislation;•Maintains building and premises in a safe, organized and clean manner;•Other duties as assigned by Store Manager and District Manager.Qualifications•College or University degree or equivalent;• 1 year of Retail experience, preferably in the Sporting Apparel & Footwear industry; or equivalent combination of education and experience;•Retail business management skills (fiscal and operational);•Proficient skills in coaching and talent management;•Ability to read and communicate effectively both oral and written;•Understanding of all pertinent government legislation applicable to retail establishments;•Ability to effectively present information and respond to questions from groups of employees, customers, and the general public;•Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;•Ability to define problems, collect data, establish facts, and draw valid conclusions;•Excellent computer skills (MS Outlook, Word, Excel, PowerPoint) and ability to quickly learn new systems (e.g. POS systems, web-portals, etc.);•Ability to work a varied schedule including weekends, evenings and statutory holidays.SummaryWant to apply?Send an email with your resume attached to anastasia.christou@randstad.ca and call Anastasia at 416-254-3790 OR Apply directly to this postingRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Reebok Canada is looking for an experienced assistant store manager to fulfil all operational, business, and personnel targets for the Niagara-on-the-Lake location! if you love customer service and retail environments then this role is for you! As assistant store manager you will be tasked with overseeing the daily operation of the store and assuring compliance with all company policies and government legislation at Reebok's' Niagara-on-the-Lake location.This role is a CONTRACTUAL position for the year:*Candidates are required to be legally entitled to work full-time hours in Canada*Candidates must be able to commute to the Niagara-on-the-Lake mall location*The ideal candidate will be flexible with shift schedule and timingsWant to apply?Apply directly to this posting OR;Send an email with resume attached to anastasia.christou@randstad.ca or call Anastasia at 416-254-3790.Shift:*Hours may vary based on business needsSunday - Saturday full-time with various shifts during the mornings, afternoons, and eveningsCurrent hours of operation: 9:00AM - 10:00PM except for on Sundays (9:00AM - 8:00PM)From May 24th onwards: Hours of operation from 10:00am to 9:00pm Monday to Saturday and 11:00am to 7:00pm on Sunday.Location:300 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0Advantages• Bus-route and Transit accessible;• Competitive salaried pay with room for negotiation;• Opportunity to work within an outstanding company culture and workplace environment!Responsibilities•Support the Store Manager in managing the day to day operations of the store to ensure the store meets key performance indicators and profit and loss expectations;•Positively communicates and demonstrates the Brand values, attitude and culture;•Ensures consistent implementation of all corporate programs, initiatives and strategies;•Assists the Store Manager in ensuring there are effective succession, recruiting, hiring and training plans, resulting in lower store turnover;•Develops staff by evaluating and providing performance feedback;•Promotes a high performance culture by setting clear expectations, providing information to the Store Manager to hold employees accountable, and setting goals;•Assist in recordkeeping;•Works closely with Store Manager to ensure inventory levels and styling selections are maximizing sales;•Assures compliance with government legislation;•Maintains building and premises in a safe, organized and clean manner;•Other duties as assigned by Store Manager and District Manager.Qualifications•College or University degree or equivalent;• 1 year of Retail experience, preferably in the Sporting Apparel & Footwear industry; or equivalent combination of education and experience;•Retail business management skills (fiscal and operational);•Proficient skills in coaching and talent management;•Ability to read and communicate effectively both oral and written;•Understanding of all pertinent government legislation applicable to retail establishments;•Ability to effectively present information and respond to questions from groups of employees, customers, and the general public;•Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;•Ability to define problems, collect data, establish facts, and draw valid conclusions;•Excellent computer skills (MS Outlook, Word, Excel, PowerPoint) and ability to quickly learn new systems (e.g. POS systems, web-portals, etc.);•Ability to work a varied schedule including weekends, evenings and statutory holidays.SummaryWant to apply?Send an email with your resume attached to anastasia.christou@randstad.ca and call Anastasia at 416-254-3790 OR Apply directly to this postingRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $22.17 per hour
    Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your scheudle for a month at a time!- Pay would be $22/hr- Hours of work between 8am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Remote - CSC" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your scheudle for a month at a time!- Pay would be $22/hr- Hours of work between 8am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Remote - CSC" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • contract
    • $19.50 per hour
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a personal Response Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: 19.50 + 2.00 overnight premium Hours: 8-hour NIGHT SHIFTS: 11:00 PM to 7:00 AM ESTScheduled 5 days a week (including weekends)Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team LeadsQualifications- High School Diploma or GED is required- Bilingual in English/Cantonese or English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Personal Response Associate - Cantonese"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a personal Response Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: 19.50 + 2.00 overnight premium Hours: 8-hour NIGHT SHIFTS: 11:00 PM to 7:00 AM ESTScheduled 5 days a week (including weekends)Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team LeadsQualifications- High School Diploma or GED is required- Bilingual in English/Cantonese or English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Personal Response Associate - Cantonese"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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