Are you our new colleague? We’re looking for a
Head of Employee Communications
be the world’s most equitable and specialized talent company
Randstad has set its ambition to be the world’s most equitable and specialized talent company.
To achieve this ambition, we’ve launched our Partner for Talent strategy that is built on 5 pillars:
1. Growth through specialization
2. Talent and equity at the heart
3. Delivery excellence
4. Randstad talent platform
5. Best team
Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do. This goes for our clients, our talent, our employees and society. We combine our passion for people with the power of today’s technologies. This helps us support people and organizations in realizing their true potential. Learn more about our mission, history and values on our website: www.randstad.com
how you will contribute
Leader, Head of Employee Communications
recommendation:
job family
Corporate Affairs
job subfamily
Employee Communications
job grade
19
reports to
Global Leader Corporate Affairs, Randstad NV
purpose of the job
As the Global Head of Employee Communications, you will be the architect of Randstad’s internal narrative. Reporting to the Global Head of Corporate Affairs, you will serve as a high-impact partner to the Executive Leadership Team, translating complex business strategies into human-centric stories. You will lead an agile team to drive sentiment and culture during a period of global transformation, ensuring our 'Partner for Talent' strategy is felt and understood by every employee.
key responsibilities
strategic leadership & agenda setting
- Communications Strategy & Agility: Own the development and implementation of the global all-employee communications strategy. Drive an agile framework that allows the organization to pivot messaging rapidly in response to market shifts or internal transformations.
- Operational Direction: Set priorities, sequencing, and cadence for global communications, exercising clear decision-making authority on what, when, and how the organization communicates to ensure a unified voice.
- Equipping the Business: Ensures leaders and middle managers understand the company strategy and priorities; their role in delivering outcomes; what success looks like.
- Evaluate and Innovate: Reshape communication policies and strategies to adapt to industry trends, championing innovative technologies and AI-driven tools to enhance global engagement.
storytelling and advisory
- C-Suite Advisory & Diplomacy: Act as a trusted advisor to senior executives, helping them communicate with empathy, clarity, and credibility. Navigate a complex global matrix to build consensus and trust among diverse stakeholders.
- Transformation Narrative: Lead the co-curation of narratives for key business stories. Go beyond message delivery to support how change is experienced - building trust, reducing uncertainty, and helping employees make sense of organizational shifts.
- Simplifying Complexity: Ensure messaging helps employees understand how their work connects to company goals, intentionally simplifying complex business drivers into human-centric, accessible stories.
Change, Culture & Engagement
- Accelerate change adoption: Accelerate organizational change agility by designing high-impact communications strategies that increase the adoption rate of change programs.
- EVP & Engagement: Champion the strategic direction of the Employee Value Proposition (EVP). Contribute to building trust and engagement with clear, transparent, and two-ways communication, measured by higher productivity/lower turnover and stronger engagement score.
- Bring values to life: Proactively drive ED&I and Sustainability programs (e.g., International Women’s Day, Pride, Sustainability Week) in collaboration with Business Resource Groups.
- Two-Way Dialogue: Partner with HR to create meaningful opportunities for listening and feedback, ensuring that global insights are reflected back into the communication strategy.
Team Leadership & Capability Building
- Coaching & Growth: Lead, coach, and develop a team of specialists through clear goal setting, frequent feedback, and ongoing coaching.
- Strategic Focus & Results Orientation: Create focus and clarity for the global communications community, driving professional development to ensure teams are equipped to meet strategic goals.
Crisis Management & Resilience:
- Strategic Stability: Support leaders through periods of volatility, utilizing real-time communication channels to stabilize the workforce and protect morale.
- Rapid Recovery: Partner with the executive team to ensure business continuity by delivering transparent messaging that mitigates uncertainty and shortens the organizational recovery timeline.
your background
- Education: Master’s level degree in Communications, HR, or a related discipline.
- Experience: 15+ years of relevant communications experience, including significant time leading teams within a multinational environment.
- Proven Management: Demonstrated track record of managing and leading a business or functional area within an organizational segment.
- Communication Mastery: Native-level English with the ability to develop complex plans for M&A, organizational restructures, and high-level events.
- Collaborative and Coaching Mindset: Expert in stakeholder management, influence, and negotiation with the ability to bring diverse teams together.
key relationships
- Corporate Affairs Leadership Team
- Market Communications Leaders
- HR Leadership Team
- Transformation Office Team
together we grow.
When you join Randstad, you join…
- A specialized team delivering tailored solutions for clients and talent, enabling meaningful impact.
- An equitable, inclusive culture where everyone can contribute and thrive.
- A workplace prioritizing growth and empowering teams to adapt and excel.
- A company dedicated to supporting you to perform at your best.
- A commitment to pay for performance with transparency, fairness, and competitiveness.
our purpose
Our purpose is deeply rooted in the belief that by knowing our clients and talent better than anyone else, we can make connections that change lives and transform businesses. We don’t just place people in jobs; we help create futures full of possibility — for our clients, talent, and communities.
our culture
Our culture is powered by ambition and collaboration, where everyone is driven to push boundaries and achieve success. At Randstad, we don’t settle for “good enough” — we’re committed to walking the extra mile, always striving for perfection while trusting each other to deliver results. You’ll be working in an environment that fosters both individual achievement and team success.
We want our teams and talent to reflect the rich diversity of the societies we serve. We thrive for an environment of belonging, safety and confidence. So everyone can bring their whole selves to work and flourish. Learn more about equity, diversity, inclusion and belonging at randstad here.
a place for you to grow
We provide a fast-paced growth environment where your ability to adapt and contribute fuels the success of both your team and clients. We appreciate your talents and support your growth through mentorship, skill-building, and career guidance.
meaningful, competitive, and equitable rewards for your performance.
Our employment conditions reflect this;
- competitive salary
- an additional flexible benefit budget
- attractive bonus scheme
- option to take part in Randstad's success through our employee Share Purchase Plan
- option to go on a sabbatical leave or buy extra holidays
- flexible working hours in the office or hybrid 3 days a week in office (NL)
- attractive mobility arrangements
- opportunity to give back to local communities through paid volunteering leave
- a generous budget to set up your home office space and a net internet allowance
- growth and development opportunities in a fast changing global environment
- working with great people and being part of a network where everyone wants you to succeed
- an environment where differences are understood, valued and celebrated
- an environment that promotes work life balance: flexibility with intentionality.
If you recognize yourself in the profile above, we invite you to apply for this role. For more information you can reach out to our recruitment business partner: jennifer.roberts@randstadsourceright.co.uk
The recruitment procedure consists of a screening and at least two interviews. Later in the process, an (online) assessment and a job offer conversation take place.
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