4 administrative & support services jobs found in Gurgaon, Haryana

Job Responsibilities: Handle customer queries via calls and chat/email support. Provide accurate information and resolve customer concerns efficiently. Maintain a high level of customer satisfaction through professional communication. Document and track customer interactions using the CRM system. Escalate unresolved issues to the appropriate departments. Meet productivity and quality targets as per company standards.Required Skills & Qualifications:

Key Responsibilities:● Provide prompt and professional support to customers via phone, email, and chat.● Manage customer queries, complaints, and requests efficiently, ensuring timely resolution.● Maintain accurate records of interactions in CRM and e-commerce platforms like Unicommerce, Prozo, and others.● Collaborate with internal teams to solve complex customer issues and streamline workflows.● Identify recurring challenges and suggest improvements to p

Purchase EngineerIndustry - Auto componentLocation - Manesar  Roles & Responsabilites : 1. Supplier Management- commercial, technical2. RFQ floating, Price Negotiations, Price Comparison3. Technical Evaluation4. Price Calculations – ZBC in commodities Plastic, Rubber, Turning, Casting5. APQP Meeting Management with internal team6. Supplier Capacity Evaluation7. Project Reporting8. Price calculations for New Business Acquisition9. Monthly Reporting10. Cost

Order to cash Manage end-to-end process of customer credits, sales orders, collections and customer payments. Provide end-to-end support of revenue and cash flow cycles from order booking through collection.US ShiftWork From Officeexperience3