Key Responsibilities:● Provide prompt and professional support to customers via phone, email, and chat.● Manage customer queries, complaints, and requests efficiently, ensuring timely resolution.● Maintain accurate records of interactions in CRM and e-commerce platforms like Unicommerce, Prozo, and others.● Collaborate with internal teams to solve complex customer issues and streamline workflows.● Identify recurring challenges and suggest improvements to p
Key Responsibilities:● Provide prompt and professional support to customers via phone, email, and chat.● Manage customer queries, complaints, and requests efficiently, ensuring timely resolution.● Maintain accurate records of interactions in CRM and e-commerce platforms like Unicommerce, Prozo, and others.● Collaborate with internal teams to solve complex customer issues and streamline workflows.● Identify recurring challenges and suggest improvements to p
Key Responsibilities:Talent Acquisition: Develop and execute effective sourcing strategies, manage the end-to-end recruitment process, and ensure a seamless candidate experience.HR Administration & Operations: Create and maintain an HR handbook, oversee daily HR operations, and serve as an impartial mediator for employee issues and grievances.Onboarding & Induction: Design and implement a robust onboarding program to integrate new hires into the company cu
Key Responsibilities:Talent Acquisition: Develop and execute effective sourcing strategies, manage the end-to-end recruitment process, and ensure a seamless candidate experience.HR Administration & Operations: Create and maintain an HR handbook, oversee daily HR operations, and serve as an impartial mediator for employee issues and grievances.Onboarding & Induction: Design and implement a robust onboarding program to integrate new hires into the company cu
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