Roles and Responsibilities : Handle and solve customer queries through various channels, including calls, chats, and mails.Respond to customer inquiries, requests, and complaints via phone (inbound and outbound), email, chat, and social media.Serve as the primary contact and provide first-level support for clientsProvide information about products, services, and company policies.Aspirate to deliver an excellent customer experience via chats, back office, e
Roles and Responsibilities : Handle and solve customer queries through various channels, including calls, chats, and mails.Respond to customer inquiries, requests, and complaints via phone (inbound and outbound), email, chat, and social media.Serve as the primary contact and provide first-level support for clientsProvide information about products, services, and company policies.Aspirate to deliver an excellent customer experience via chats, back office, e
JD_Customer Care AssociateYour experience and talents will make the difference to:Key responsibilities:•Managing customer inquiries, order processing, sample orders , tracking, delivery status updates, product information and more.•Handling customer complaints•AR balance follow up.•Adherence to Internal Audit requirementDaily operational tasks:•End to end sales order management in the ERP system.•End-to-end return order management•Outbound and inbound cust
JD_Customer Care AssociateYour experience and talents will make the difference to:Key responsibilities:•Managing customer inquiries, order processing, sample orders , tracking, delivery status updates, product information and more.•Handling customer complaints•AR balance follow up.•Adherence to Internal Audit requirementDaily operational tasks:•End to end sales order management in the ERP system.•End-to-end return order management•Outbound and inbound cust