Job Title: Senior Customer Care Executive – D2C WebsiteLocation: Gurgaon / HybridType: Full-TimeAbout Us:Garden Silk Mills Pvt Ltd is an established manufacturer of POY, FDY, DTY, polyester chips,speciality yarns, polyester fabrics and sarees. Renowned for its exquisite sarees, Garden Varelicombines tradition with innovation to create timeless fashion. With a rapidly growing D2C e-commerce presence, we are dedicated to delivering exceptional products and o
Job Title: Senior Customer Care Executive – D2C WebsiteLocation: Gurgaon / HybridType: Full-TimeAbout Us:Garden Silk Mills Pvt Ltd is an established manufacturer of POY, FDY, DTY, polyester chips,speciality yarns, polyester fabrics and sarees. Renowned for its exquisite sarees, Garden Varelicombines tradition with innovation to create timeless fashion. With a rapidly growing D2C e-commerce presence, we are dedicated to delivering exceptional products and o
Role : Customer support Executive. Location : Manesar, Haryana We are seeking a dedicated and customer-focused Customer Support Executive to join our team. In this role, you will be the first point of contact for our valued customers, responsible for addressing their inquiries, resolving issues, and ensuring a seamless and positive service experience, primarily through inbound and outbound telephone calls.Key ResponsibilitiesHandle Customer Calls: Manage a
Role : Customer support Executive. Location : Manesar, Haryana We are seeking a dedicated and customer-focused Customer Support Executive to join our team. In this role, you will be the first point of contact for our valued customers, responsible for addressing their inquiries, resolving issues, and ensuring a seamless and positive service experience, primarily through inbound and outbound telephone calls.Key ResponsibilitiesHandle Customer Calls: Manage a
Job Description:-Respond promptly and professionally to customer inquiries via phone, email, or chat Listen actively and understand customer concerns or issues Provide accurate information related to products, services, pricing, or policies Troubleshoot and resolve customer complaints in a timely and satisfactory manner Escalate unresolved issues to the appropriate internal teams or higher management Follow up to ensure complete resolution and satisfaction
Job Description:-Respond promptly and professionally to customer inquiries via phone, email, or chat Listen actively and understand customer concerns or issues Provide accurate information related to products, services, pricing, or policies Troubleshoot and resolve customer complaints in a timely and satisfactory manner Escalate unresolved issues to the appropriate internal teams or higher management Follow up to ensure complete resolution and satisfaction
Department: Sales & Marketing Job Summary: We are seeking a Customer Success Executive who is passionate about delighting customers instead of “selling to” them. This role is about building trust, guiding customers, and ensuring they enjoy a smooth, joyful, and memorable journey with the company. Unlike traditional sales roles, you will not be expected to cold-call or push-sell. Instead, you will: Act as a bridge between the company and the customers, ensu
Department: Sales & Marketing Job Summary: We are seeking a Customer Success Executive who is passionate about delighting customers instead of “selling to” them. This role is about building trust, guiding customers, and ensuring they enjoy a smooth, joyful, and memorable journey with the company. Unlike traditional sales roles, you will not be expected to cold-call or push-sell. Instead, you will: Act as a bridge between the company and the customers, ensu