5 Permanent Customer service & call center jobs found in Hyderabad, Telangana

Job Description (JD):Handle telephonic inquiries and schedule appointments.Manage appointment reminders, follow-ups, and cancellations.Counsel patients on basic therapy instructions and handle queries empathetically.Assist with feedback collection and satisfaction surveys.Key Result Areas (KRAs):≥90% appointment retention and follow-through.High engagement on patient satisfaction metrics.Timely handling of inbound and outbound patient communication.Documen

Record to Report (RTR)  EducationB. Com / M. Com/ MBA/ CA/ ICMAYears of Experience2 – 10 years experience in RTR in shared services environmentLocationHyderabad, IndiaTravelNoneWork RequirementThe role requires working US hours especially during period close with options for part USA time zone coverage during the rest of the month.  Willingness to work in any shift.(Timings : 6 PM – 3 AM)   Skills and CapabilitiesDetailsPeople Management SkillsAbility to w

he Sales Executive will be responsible for promoting and selling a company's products or services. This role involves generating leads, managing the sales process from start to finish, and ensuring customer satisfaction to foster long-term relationships and repeat business. The ideal candidate will be a results-driven individual with excellent communication, negotiation, and interpersonal skills. Key Responsibilities Lead Generation and Prospecting: Active

Plan, execute, and document Installation Qualification (IQ), Operational Qualification (OQ), andPerformance Qualification (PQ) activities for computerized systems and infrastructure supportingGMP/GxP operations. Ensure all validation activities are performed in accordance with approved procedures, industrystandards (e.g., ISPE GAMP 5), and regulatory expectations. Execute IQ/OQ protocols for IT infrastructure, including servers, networks, and laboratorys

SDM PEX JD  Lead lean six sigma projects Lead process improvement and transformation projects Drive realization of target FTE and non-FTE benefit for accounts in scope Expertise in handling large sets of data and conducting data analysis Review and assess current processes, systems, technology and design future state processflows Implement Robotic Process Automation and artificial learning programs, platformenhancements and measure business impact po