34 jobs found for customer service & call center

Key Responsibilities * Achieve monthly and quarterly revenue targets* Drive footfall growth and business development initiatives* Own full centre-level P&L; performance* Control costs and drive margin optimisation* Lead Assistant Managers and Supervisors* Approve rosters, leaves, and manpower planning* Coordinate with marketing team for campaigns and promotions* Monitor campaign ROI and local partnerships* Oversee high-value events and party bookings* Ensu

Minimum 2+ years of international experience, preferably supporting US customers onlyExperience with both US and UK clients is acceptable (even if 0 years with UK)Previous employment with companies of size 150+ employees, preferably in voice processProven performance: 94% CSAT, average score around 83-84%Any degree acceptedexperience5

For an employee insurance and health benefits organization focused on making health insurance simple, accessible and inclusive for modern organizations.About the Role1. The Accounts Servicing Team is responsible for the dedicated processing and servicing of all health claims for key strategic accounts.2. The primary purpose of this team is to deliver streamlined and efficient claims management, ensuring timely resolution and exceptional service tailored to

Roles and Responsibilities : Handle and solve customer queries through various channels, including calls, chats, and mails.Respond to customer inquiries, requests, and complaints via phone (inbound and outbound), email, chat, and social media.Serve as the primary contact and provide first-level support for clientsProvide information about products, services, and company policies.Aspirate to deliver an excellent customer experience via chats, back office, e

Position Summary: We are seeking a detail-oriented and proactive Junior Accountant to join our finance team. The ideal candidate will be responsible for managing various tasks such as data preparation, clearance and compliance with relevant regulations. What you will be doing: 1. GST Clearing: o Manage and clear Goods and Services Tax (GST) transactions. o Ensure timely and accurate filing of GST returns. 2. Foreign Remittance: o o Prepare annexures and c

Sound knowledge of validation principles (GAMP 5, 21 CFR Part 11, Annex 11). Familiarity with QMS systems, SDLC methodologies (Agile/Waterfall), and documentationstandards. Strong analytical and technical writing skills. Ability to interpret regulatory guidelines and apply them practically. Attention to detail, compliance-focused, and good organizational skills.experience4

Process: International Voice / UK Process (Blended: Voice, Email, & Chat) experience6

Job Title: International Customer Care ExecutiveThe RoleWe are looking for a professional and empathetic individual to support our global customers. You will provide high-quality assistance, solve technical queries, and ensure a seamless brand experience.What You'll DoAssist Customers: Handle international inquiries via phone, email, and chat.Solve Problems: Troubleshoot product issues and provide step-by-step solutions.Guide Professionals: Assist contract

Role : Customer Care Voice AssociateJob Purpose:We are searching for talent to passionately serve our customers & company, and we want you!Bangalore is growing, and Customer Care is no exception. We are looking for an Customer Care VoiceAssociate in Bangalore to deliver best in class Customer Care support. Key Responsibilities:The position will play an integral part in the company's growth initiatives including but not limited to:* Handle inbound calls fro

Retail Sales Team Supervisor (Contract) - GuwahatiAre you a natural leader with a passion for driving sales performance? We are seeking a dedicated and proactive Sales Supervisor to join our team in Guwahati. In this role, you will play a pivotal part in coaching, guiding, and empowering our sales force to achieve excellence within the retail sector. If you are ready to take the next step in your career and lead a dynamic team to success, we invite you to

Job Title: CUSTOMER CARE ASSOCIATE - EXPORTSLOCATION: Goregaon (East), MumbaiEXPERIENCE: 4-6 yearsQUALIFICATION: Any Graduate JOB RESPONSIBILITIES: Issuance of Sales contract / Proforma Invoice against Export orders.Registration of Contracts in ERP systemScheduling /phasing of Orders in Export scheduling appWeekly Calls with Planning & logistics team to discuss monthly allocation ordersWeekly updates to customers about their ordersFollow up on overdue paym

Job SummaryWe are looking for a proactive, empathetic, and detail-oriented Customer SupportAssociate to join our growing team. In this role, you will be the first point of contact for our customers-resolving queries, offering guidance, and ensuring an outstanding service experience across all communication channels. Key ResponsibilitiesRespond promptly and professionally to customer queries via phone calls and emails.Troubleshoot product or service issues

Job DescriptionDesignation : Customer Support AssociateDepartment : Contact CenterLocation : BangaloreJob SummaryWe are looking for a proactive, empathetic, and detail-oriented Customer SupportAssociate to join our growing team. In this role, you will be the first point of contact for ourcustomers-resolving queries, offering guidance, and ensuring an outstanding serviceexperience across all communication channels.Key Responsibilities* Respond promptly and

○ Review and respond to Customer inquiries submitted by email regarding claimsinitiations and general coverage questions.○ Providing the best-in-class service experience to all our customers - internal ANDexternal.○ Respond to email and phone inquiries from contract holders, dealerships, and repairfacilities.○ Build claims in our Claims portal based on the emails submitted. Upload pictures orinvoices and notify adjusters of the actions made.○ Prepare claim

Key Responsibilities:Handle emergency and medical-related calls efficiently and provide appropriate guidance to patients.Coordinate with doctors and departments during emergency situations.Manage patient conversion ratio through timely follow-ups and effective patient communication.Maintain accurate records of patient interactions, appointments, and escalations.Ensure prompt response and professional communication during all patient interactions.Coordinate

Hi, We're hiring for a Billing Specialist for one of our clients Work location - BangaloreRemote work5 days working Timings - 8AM to 5PM Job Responsibilities Being a single point of contact for customer billing queries Onboarding new customers and introducing them to all aspects of billing Partnering with other internal customers for timely resolution of customer billingqueries Communicating and managing any billing information change Tracking avail

We are seeking a highly motivated Analyst with 2 - 4 years of experience in banking, product, implementation, and support roles within the Capital Adequacy and Regulatory Reporting domain across Indian and Middle East regions. The role requires strong analytical and documentation skills, along with sound subject matter understanding of Basel I/ II / Basel III frameworks and credit risk capital computation under Standardized and IRB approaches. The ideal ca

Shift: US Night ShiftsProcess: Inbound voice process Key Responsibilities:The position will play an integral part in the company’s growth initiatives including but not limited to:• Handle inbound calls from customers regarding products, services, and orders.• Provide accurate and timely information to customers, addressing their questions and concerns effectively.• Assist customers with order placement, order status inquiries, returns, exchanges, and other

FMCG Sales Executive - Bengaluru, IndiaWe are seeking a proactive and professional Sales Executive to join our team in Bengaluru, India. The ideal candidate will have a strong foundation in FMCG sales and be eager to contribute to our growth within the {{}} sector.Responsibilities:Drive sales and achieve targets within the FMCG / Foods / Beverage industry.Develop and maintain strong relationships with clients and distributors.Identify new business opportun

Branch Sales Executive Customer Relationship Management (CRM)Act as the primary point of contact for clients, ensuring timely service and professional handling of grievances.Conduct regular service reviews with key accounts to ensure high retention rates.Bridge the gap between customer expectations and the branch’s operational capabilities.  ResponsibilitiesMonitoring Direct & indirect cost, outstanding, initiative to reduce direct & in-direct cost, manage

Key Responsibilities:The position will play an integral part in the company's growth initiatives including butnot limited to:* Handle inbound calls from customers regarding products, services, and orders.* Provide accurate and timely information to customers, addressing their questions andconcerns effectively.* Assist customers with order placement, order status inquiries, returns, exchanges,and other related requests.* Troubleshoot customer issues and com

Key Responsibilities:The position will play an integral part in the company's growth initiatives including but not limited to:* Handle inbound calls from customers regarding products, services, and orders.* Provide accurate and timely information to customers, addressing their questions and concerns effectively.* Assist customers with order placement, order status inquiries, returns, exchanges, and other related requests.* Troubleshoot customer issues and

Key Responsibilities: The position will play an integral part in the company's growth initiatives including but not limited to: * Handle inbound calls from customers regarding products, services, and orders. * Provide accurate and timely information to customers, addressing their questions and concerns effectively. * Assist customers with order placement, order status inquiries, returns, exchanges, and other related requests. * Troubleshoot customer issues

The position will play an integral part in the company's growth initiatives including but not limited to:* Handle inbound calls from customers regarding products, services, and orders.* Provide accurate and timely information to customers, addressing their questions and concerns effectively.* Assist customers with order placement, order status inquiries, returns, exchanges, and other related requests.* Troubleshoot customer issues and complaints, working t

Your Responsibilities Achieve monthly secondary sales and distribution targets for the assigned territory. Visit retail outlets as per beat plan to ensure regular order booking and product visibility. Coordinate with distributors for timely billing, stock availability, and scheme execution. Implement trade promotions and ensure merchandising standards at the point of sale. Track competitor activities, pricing, and trade feedback for market intelligenc

Job Description: Sales Executive (FMCG)Location: Jodhapur Experience: 1–3 YearsKey ResponsibilitiesDrive Sales: Meet daily and monthly targets by visiting retail outlets and distributors.Expand Reach: Identify and onboard new retail points across the region.Stock Management: Ensure product availability and proper display (merchandising) at stores.Reporting: Update daily sales reports and track competitor activity.RequirementsMust-Have: Previous experience

Sales Executive - Brewery/Distillery (Contract) - Rajasthan, IndiaWe are seeking a proactive and professional Sales Executive to join our team within the Brewery/Distillery sector. This contract position offers a significant opportunity to contribute to our company's growth in Rajasthan, India.Responsibilities:Drive sales initiatives and achieve targets within the brewery/distillery industry.Develop and maintain strong relationships with clients and distri

Job Description: Sales Executive (FMCG)Location: JaipurExperience: 1–3 YearsKey ResponsibilitiesDrive Sales: Meet daily and monthly targets by visiting retail outlets and distributors.Expand Reach: Identify and onboard new retail points across the Jaipur region.Stock Management: Ensure product availability and proper display (merchandising) at stores.Reporting: Update daily sales reports and track competitor activity.RequirementsMust-Have: Previous experie

Sales Executive - Brewery/Distillery (Contract) - Rajasthan, IndiaWe are seeking a proactive and professional Sales Executive to join our team within the Brewery/Distillery sector. This contract position offers a significant opportunity to contribute to our company's growth in Rajasthan, India.Responsibilities:Drive sales initiatives and achieve targets within the brewery/distillery industry.Develop and maintain strong relationships with clients and distri

• Establish, develop and maintain positive business relationship with retailers• Own and deliver targeted sales numbers every week / month• Monitor all customer queries and ensure timely response to all issues.• Maintain and update knowledge on all company products and services.• Demonstrating product features to customers.• Accountable for payment settlement from the retailers.• Must be willing to travel as needed for business purpose.• Must be able to do