21 jobs found for customer service & call center

Key ResponsibilitiesCustomer ServiceHandle customer inquiries via phone, email, chat, and other communication channels.Provide accurate information regarding products, services, policies, and procedures.Resolve customer concerns and complaints in a timely and professional manner.Maintain high levels of customer satisfaction and service quality.Escalate complex cases to relevant departments when required.Refund ManagementProcess customer refund requests as

Key Responsibilities Handle customer inquiries and complaints through multiple channels. Manage order tracking, returns, replacements, refunds, and delivery-related issues. Respond to customer messages on marketplaces and the company website. Coordinate with warehouse, logistics, sales, and marketing teams for issue resolution. Maintain customer records and prepare service reports. Monitor customer reviews and collect feedback for process improvement

Responsibilities:1. Management of GST Compliances2. Prepare & file monthly &annual GST returns3. Statutory dues, reconcile GST data with the books of accounts & the portal4. Assistance as and when required for Statutory & Internal Audit5. GST Return Filing (GSTR- 1, 3B,9,9C), ITC Reconciliation, RCM, Cross Charge, ISD6. Handle RCM, Cross Charge and ISD compliance7. Support in GST litigation as and when needed8. Timely informing treasury team for GST liabil

Position- Customer Handling Supervisor ( KAM )Location: Mumbai Qualification- Any Graduate Job Responsibilities:Customer Relationship Management:Act as the primary point of contact for customers, ensuring their queries and issues are handled promptly and professionally.Basic computer MS word Excel, PowerPoint skills and mail chat Data maintenance MIS preparation & PPTBuild and maintain strong, long-term customer relationships to support business growth.Shi

Presales Executive (Real Estate) - Full TimeWe are seeking a proactive and professional Presales Executive to join our team in the real estate sector. This full-time role offers a dynamic environment for individuals with strong telesales skills and a passion for the industry.Responsibilities:Engage with potential clients via telesales to generate interest in real estate properties.Provide detailed information about properties, features, and pricing.Qualify

Job Title: Tele-Sales ExecutiveLocation: Turbhe, Navi MumbaiDepartment: Onboarding/ActivationExperience Required: 2 Years (Telesales)Reports To: Telesales ManagerWorking days: Monday to Saturday (10 AM - 7 PM)Salary: 19 - 24k per monthAbout TradeBridge: TradeBridge is a fast-growing agri-tech platform enabling seamless trade across India's agricultural value chain. We connect suppliers, traders, and businesses through technology-led solutions, offering acc

Job Title: Door-to-Door Field ExecutiveLocation: SalemField-based (Assigned zones/wards)Job Summary:The Door-to-Door Field Executive is responsible for visiting households and commercial establishments to support Suez project activities such as waste collection awareness, water service coordination, customer engagement, and issue resolution.Key Responsibilities:Conduct door-to-door visits in assigned areas on a daily basisCreate awareness about:Waste segre

Role Overview: We are seeking a detail-oriented and collaborative Order Management / Customer Service Representative (CSR) to join our Global Customer Operations team. In this role, you will be responsible for end-to-end order booking, validation, software license execution, and invoice readiness while ensuring continuous coordination across Sales, Finance, IT, and Licensing teams. Key ResponsibilitiesOrder Booking & Validation: Review and validate Purchas

Key skills to focus on-* Education- Minimum Bachelor's degree required.* Order to Cash process & Tools (O2C or OTC)* Excellent communication skills (Written & Spoken)* ERP experience is mandatory; SAP is preferred* Import/Export Experience* Candidate must have experience in international shipping, documentation, incoterms; however, not necessarily experience is coming or limiting upto freightforwarding.Job Description:Acts as the interface between customer

Essential * Proven experience within a similar role as a Service Transition Manager, in a multi technology environment with extensive previous senior Service Transition and/or project management experience * Proven understanding of change management processes in a fully change managed environment (ITIL) * Excellent interpersonal skills, ability to negotiate and influence wide range of stakeholders * Experience in transitioning large scale projects coverin

Key Responsibilities * Achieve monthly and quarterly revenue targets* Drive footfall growth and business development initiatives* Own full centre-level P&L; performance* Control costs and drive margin optimisation* Lead Assistant Managers and Supervisors* Approve rosters, leaves, and manpower planning* Coordinate with marketing team for campaigns and promotions* Monitor campaign ROI and local partnerships* Oversee high-value events and party bookings* Ensu

Minimum 2+ years of international experience, preferably supporting US customers onlyExperience with both US and UK clients is acceptable (even if 0 years with UK)Previous employment with companies of size 150+ employees, preferably in voice processProven performance: 94% CSAT, average score around 83-84%Any degree acceptedexperience5

For an employee insurance and health benefits organization focused on making health insurance simple, accessible and inclusive for modern organizations.About the Role1. The Accounts Servicing Team is responsible for the dedicated processing and servicing of all health claims for key strategic accounts.2. The primary purpose of this team is to deliver streamlined and efficient claims management, ensuring timely resolution and exceptional service tailored to

Roles and Responsibilities : Handle and solve customer queries through various channels, including calls, chats, and mails.Respond to customer inquiries, requests, and complaints via phone (inbound and outbound), email, chat, and social media.Serve as the primary contact and provide first-level support for clientsProvide information about products, services, and company policies.Aspirate to deliver an excellent customer experience via chats, back office, e

Position Summary: We are seeking a detail-oriented and proactive Junior Accountant to join our finance team. The ideal candidate will be responsible for managing various tasks such as data preparation, clearance and compliance with relevant regulations. What you will be doing: 1. GST Clearing: o Manage and clear Goods and Services Tax (GST) transactions. o Ensure timely and accurate filing of GST returns. 2. Foreign Remittance: o o Prepare annexures and c

Process: International Voice / UK Process (Blended: Voice, Email, & Chat) experience6

Role : Customer Care Voice AssociateJob Purpose:We are searching for talent to passionately serve our customers & company, and we want you!Bangalore is growing, and Customer Care is no exception. We are looking for an Customer Care VoiceAssociate in Bangalore to deliver best in class Customer Care support. Key Responsibilities:The position will play an integral part in the company's growth initiatives including but not limited to:* Handle inbound calls fro

Retail Sales Team Supervisor (Contract) - GuwahatiAre you a natural leader with a passion for driving sales performance? We are seeking a dedicated and proactive Sales Supervisor to join our team in Guwahati. In this role, you will play a pivotal part in coaching, guiding, and empowering our sales force to achieve excellence within the retail sector. If you are ready to take the next step in your career and lead a dynamic team to success, we invite you to

Job DescriptionDesignation : Customer Support AssociateDepartment : Contact CenterLocation : BangaloreJob SummaryWe are looking for a proactive, empathetic, and detail-oriented Customer SupportAssociate to join our growing team. In this role, you will be the first point of contact for ourcustomers-resolving queries, offering guidance, and ensuring an outstanding serviceexperience across all communication channels.Key Responsibilities* Respond promptly and

Key Responsibilities:Handle emergency and medical-related calls efficiently and provide appropriate guidance to patients.Coordinate with doctors and departments during emergency situations.Manage patient conversion ratio through timely follow-ups and effective patient communication.Maintain accurate records of patient interactions, appointments, and escalations.Ensure prompt response and professional communication during all patient interactions.Coordinate

Hi, We're hiring for a Billing Specialist for one of our clients Work location - BangaloreRemote work5 days working Timings - 8AM to 5PM Job Responsibilities Being a single point of contact for customer billing queries Onboarding new customers and introducing them to all aspects of billing Partnering with other internal customers for timely resolution of customer billingqueries Communicating and managing any billing information change Tracking avail