Job Titles: Customer Service SpecialistSpecify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 1 years to 3 years.Responsibilities / Duties:Execute the order entry process and manage the order fulfillment process for a designated business or group of businesses and customers, handling priority and foundational customers with a high degree of complexity.Maintain a thorough knowledg
Job Titles: Customer Service SpecialistSpecify Location: MumbaiJob Type: Full-TimeEducation: Bachelor's DegreeExperience Level: Entry to Mid-LevelYears of Experience :min 1 years to 3 years.Responsibilities / Duties:Execute the order entry process and manage the order fulfillment process for a designated business or group of businesses and customers, handling priority and foundational customers with a high degree of complexity.Maintain a thorough knowledg
Key Responsibilities : Manage customer queries, complaints and service requests received through Email,CRM and servicing channels. Engage with customers through outbound calls, as per internal guidelines, to gain aclear understanding of their concerns, obtain additional information where required,and ensure effective resolution while delivering a superior customer experience. Provide accurate and customer-centric responses through written and verbalcomm
Key Responsibilities : Manage customer queries, complaints and service requests received through Email,CRM and servicing channels. Engage with customers through outbound calls, as per internal guidelines, to gain aclear understanding of their concerns, obtain additional information where required,and ensure effective resolution while delivering a superior customer experience. Provide accurate and customer-centric responses through written and verbalcomm
Key Responsibilities Customer & KAM SupportProvide data for customer meetings, Governance Meets and performance reviewsTrack open service issues and escalations for key customersMonitor contract commitments and service deliverablesCoordinationCoordinate with regional service teams for data collectionFollow up for timely closure updates and documentationEnsure MIS submission timelines are met Skills RequiredTechnical Skills:§ Advanced Excel (Pivot, VLOOKUP
Key Responsibilities Customer & KAM SupportProvide data for customer meetings, Governance Meets and performance reviewsTrack open service issues and escalations for key customersMonitor contract commitments and service deliverablesCoordinationCoordinate with regional service teams for data collectionFollow up for timely closure updates and documentationEnsure MIS submission timelines are met Skills RequiredTechnical Skills:§ Advanced Excel (Pivot, VLOOKUP
Job Responsibilities:* Manage accounts payable processes, ensuring timely and accurate transactions.* Support month end closing process*Ensuring SEZ compliance including invoice endorsement* Assist with budget preparation, forecasting, and variance analysis.* Manage balance-sheet reconciliation.* Support audits by providing necessary documentation and explanations.* Ensure compliance with all relevant financial regulations and reporting standards (e.g., GA
Job Responsibilities:* Manage accounts payable processes, ensuring timely and accurate transactions.* Support month end closing process*Ensuring SEZ compliance including invoice endorsement* Assist with budget preparation, forecasting, and variance analysis.* Manage balance-sheet reconciliation.* Support audits by providing necessary documentation and explanations.* Ensure compliance with all relevant financial regulations and reporting standards (e.g., GA
Order entry, orders realignment as per OTC policy and order cancellationb. Provide PI for payment, follow up for paymentc. Get credit clearance from financed. Follow up with logistics for dispatche. Get dispatch details and share with sales and customersf. Support in process standardization and SOP creationg. Act as backup of other CSEs in case of leaves or emergenciesh. Provide business intelligence (daily sales reports, backorder reports, process timelin
Order entry, orders realignment as per OTC policy and order cancellationb. Provide PI for payment, follow up for paymentc. Get credit clearance from financed. Follow up with logistics for dispatche. Get dispatch details and share with sales and customersf. Support in process standardization and SOP creationg. Act as backup of other CSEs in case of leaves or emergenciesh. Provide business intelligence (daily sales reports, backorder reports, process timelin
Key Responsibilities :Roles & Responsibilities - Customer Care ExecutiveManage the email backend/customer service vertical along with a team of executives.Handle and resolve customer queries and complaints received through email and calls.Ensure timely and accurate resolution of customer issues within defined SLAs.Resolve escalated complaints received from customers, agents, and advisors.Understand customer problems and identify appropriate solutions and p
Key Responsibilities :Roles & Responsibilities - Customer Care ExecutiveManage the email backend/customer service vertical along with a team of executives.Handle and resolve customer queries and complaints received through email and calls.Ensure timely and accurate resolution of customer issues within defined SLAs.Resolve escalated complaints received from customers, agents, and advisors.Understand customer problems and identify appropriate solutions and p
Key skills to focus on-* Education- Minimum Bachelor's degree required.* Order to Cash process & Tools (O2C or OTC)* Excellent communication skills (Written & Spoken)* ERP experience is mandatory; SAP is preferred* Import/Export Experience* Candidate must have experience in international shipping, documentation, incoterms; however, not necessarily experience is coming or limiting upto freightforwarding.Job Description:Acts as the interface between customer
Key skills to focus on-* Education- Minimum Bachelor's degree required.* Order to Cash process & Tools (O2C or OTC)* Excellent communication skills (Written & Spoken)* ERP experience is mandatory; SAP is preferred* Import/Export Experience* Candidate must have experience in international shipping, documentation, incoterms; however, not necessarily experience is coming or limiting upto freightforwarding.Job Description:Acts as the interface between customer