Experince 2-4yearsCollection Activities: Execute inbound and outbound collection calls, negotiate payment plans, and monitor delinquent accounts based on assigned Service Level Agreements (SLAs). Dispute & Query Resolution: Identify, log, and route customer queries and invoice disputes to the appropriate teams to ensure prompt resolution. Account Reconciliation: Review SOAs, monitor daily deposits, and ensure accurate application of cash and payments. Stak
Experince 2-4yearsCollection Activities: Execute inbound and outbound collection calls, negotiate payment plans, and monitor delinquent accounts based on assigned Service Level Agreements (SLAs). Dispute & Query Resolution: Identify, log, and route customer queries and invoice disputes to the appropriate teams to ensure prompt resolution. Account Reconciliation: Review SOAs, monitor daily deposits, and ensure accurate application of cash and payments. Stak
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