22 jobs found for customer service call center

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    • levin, manawatu
    • temporary
    • NZ$46,000 - NZ$47,000 per year
    • full-time
    The companyA well known Contact Centre are seeking extra support to cover their busy spell over the next few months. A fun, dynamic and team focused working environment with supportive management! The start date is November 15th!This company are based in LEVIN. The roleSupport the company with general customer service duties such as: processing online ordersmaking outbound callsadministration and data entrycontacting customers for correct information supporting existing staff with extra volumes of work This role is temporary however if you prove your value there are mutliple opportunities to go permanent or be extended. About You experienced customer service representativeavailable to start work ASAPflexible between 8am-5pmprovide 2 x valid references hold NZ working rights tech savvyclear creditThe process If interested in this role please APPLY immediately - shortlisting will take place over the next few days with candidates completing a video interview and then interviews to be held next week. This is an excellent opportunity that can lead to permanent work within a renowned NZ Brand. Should you wish to discuss things further then please call me on 04 471 6463 or email me at elizabeth.taylor@randstad.co.nz.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    The companyA well known Contact Centre are seeking extra support to cover their busy spell over the next few months. A fun, dynamic and team focused working environment with supportive management! The start date is November 15th!This company are based in LEVIN. The roleSupport the company with general customer service duties such as: processing online ordersmaking outbound callsadministration and data entrycontacting customers for correct information supporting existing staff with extra volumes of work This role is temporary however if you prove your value there are mutliple opportunities to go permanent or be extended. About You experienced customer service representativeavailable to start work ASAPflexible between 8am-5pmprovide 2 x valid references hold NZ working rights tech savvyclear creditThe process If interested in this role please APPLY immediately - shortlisting will take place over the next few days with candidates completing a video interview and then interviews to be held next week. This is an excellent opportunity that can lead to permanent work within a renowned NZ Brand. Should you wish to discuss things further then please call me on 04 471 6463 or email me at elizabeth.taylor@randstad.co.nz.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • new zealand
    • temporary
    • full-time
    Expression of Interest: Thank you for your interest in this role, please be advised that we are not currently recruiting for the Vaccine Advisor or Supervisor positions. If you are interested and would like your application to be considered for any future positions then please feel free to apply. We are thrilled to be working exclusively with St John, supporting the rollout of the Covid-19 vaccine across New Zealand. We have a number of vaccine advisor and supervisor opportunities available in a nationwide team. These flexible roles offer the perfect opportunity for someone looking to further develop their call centre career. In this role, you will be responsible for remotely managing five advisors around the country. This is the perfect role for someone with team-leader and customer service experience.the roleleading a team of five vaccine advisors across the countrysplitting your time working from home and in the office coaching and developing your teambeing a hands-on leader and also taking calls when neededhelping and supporting your team in reaching their targetswhat we offer youability to work from the comfort of your own hometwo consecutive days for rostered days offsupport, training and cultural lead to ensure successthe ideal candidatewill have leadership experience in a call centre or has proven experience and skills to step into a leadership roleexcellent communication skills can show empathy and understanding can easily build relationships and trust with peopleability to develop and coach a teamAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Expression of Interest: Thank you for your interest in this role, please be advised that we are not currently recruiting for the Vaccine Advisor or Supervisor positions. If you are interested and would like your application to be considered for any future positions then please feel free to apply. We are thrilled to be working exclusively with St John, supporting the rollout of the Covid-19 vaccine across New Zealand. We have a number of vaccine advisor and supervisor opportunities available in a nationwide team. These flexible roles offer the perfect opportunity for someone looking to further develop their call centre career. In this role, you will be responsible for remotely managing five advisors around the country. This is the perfect role for someone with team-leader and customer service experience.the roleleading a team of five vaccine advisors across the countrysplitting your time working from home and in the office coaching and developing your teambeing a hands-on leader and also taking calls when neededhelping and supporting your team in reaching their targetswhat we offer youability to work from the comfort of your own hometwo consecutive days for rostered days offsupport, training and cultural lead to ensure successthe ideal candidatewill have leadership experience in a call centre or has proven experience and skills to step into a leadership roleexcellent communication skills can show empathy and understanding can easily build relationships and trust with peopleability to develop and coach a teamAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • new zealand
    • temporary
    • full-time
    Expression of interest: Thank you for your interest in this role, please be advised that we are not currently recruiting for the Vaccine Advisor or Supervisor positions. If you are interested and would like your application to be considered for any future positions then please feel free to apply. We are thrilled to be working exclusively with St John, supporting the rollout of the Covid-19 vaccine across New Zealand. We have a number of vaccine advisor and supervisor opportunities available in a nationwide team. These flexible roles offer the perfect opportunity for someone looking to further develop their call centre career. In this role, you will be responsible for the education of the vaccine along with scheduling appointments. This is the perfect role for someone with strong customer service experience, great organisational skills and with the ability to work from home. the roletaking inbound calls from the public dealing with the Covid-19 vaccinebooking, rescheduling and cancelling vaccine appointmentsgiving general advice and answering vaccine queries$23 per hourwhat we offer yousupport and training throughout the assignmentopportunity to develop your skills and experience furtheropportunity to upskill to a vaccine advisor supervisor rolethe ideal candidatehas previous call centre experiencehas excellent communication skills the ability to show empathy and understanding can easily build relationships and trust with peopleIf this sounds like something you would be interested in, please apply. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Expression of interest: Thank you for your interest in this role, please be advised that we are not currently recruiting for the Vaccine Advisor or Supervisor positions. If you are interested and would like your application to be considered for any future positions then please feel free to apply. We are thrilled to be working exclusively with St John, supporting the rollout of the Covid-19 vaccine across New Zealand. We have a number of vaccine advisor and supervisor opportunities available in a nationwide team. These flexible roles offer the perfect opportunity for someone looking to further develop their call centre career. In this role, you will be responsible for the education of the vaccine along with scheduling appointments. This is the perfect role for someone with strong customer service experience, great organisational skills and with the ability to work from home. the roletaking inbound calls from the public dealing with the Covid-19 vaccinebooking, rescheduling and cancelling vaccine appointmentsgiving general advice and answering vaccine queries$23 per hourwhat we offer yousupport and training throughout the assignmentopportunity to develop your skills and experience furtheropportunity to upskill to a vaccine advisor supervisor rolethe ideal candidatehas previous call centre experiencehas excellent communication skills the ability to show empathy and understanding can easily build relationships and trust with peopleIf this sounds like something you would be interested in, please apply. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • wellington central
    • permanent
    • NZ$45,000 - NZ$48,000 per year
    • full-time
    Are you a customer service professional seeking a new permanent opportunity? Are you interested in joing a busy, dynamic environment? About the roleMonday to Friday between the hours of 10.30am - 9pmInbound customer enquiriesResolving customer account and fee queriesPermanent role$45,000 to $47,000 per yearAbout youPrevious contact centre experienceHappy to work 1.30pm to 10pm Monday to FridayA NZ citizen or permanent residentPrevious financial experience would be advantageuos but not essentialBenefitsMonday to FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Elizabeth on 04 471 6463/ elizabeth.taylor@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you a customer service professional seeking a new permanent opportunity? Are you interested in joing a busy, dynamic environment? About the roleMonday to Friday between the hours of 10.30am - 9pmInbound customer enquiriesResolving customer account and fee queriesPermanent role$45,000 to $47,000 per yearAbout youPrevious contact centre experienceHappy to work 1.30pm to 10pm Monday to FridayA NZ citizen or permanent residentPrevious financial experience would be advantageuos but not essentialBenefitsMonday to FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Elizabeth on 04 471 6463/ elizabeth.taylor@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • wellington central
    • temporary
    • NZ$23.00 - NZ$24.00, per hour, 8% holiday pay
    • full-time
    Do you love supporting customers? Giving guidance and direction to customers within a fast pace environment? Come and join a dynamic team in Wellington's CBD as a Customer Support Representative. The Company: Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with an innate ability to build rapport, problem-solve and provide technical support. Surrounded by a supportive team with ongoing training, you are set up to succeed! If you want to expand your contact centre or customer service experience into a new environment with a technical edge then this could be the opportunity for you. The Role: Ongoing full-time contract40 hours a week on a rotating roster with occasional Saturday work.Full flexibility for shifts between 7am - 9pm required.Central WellingtonJune 8th startAs a Technical Customer Support Representative you will be; First point of contact providing customer serviceTroubleshooting technical issues with the customerLogging incidents and managing support processes with the customer.What’s in it for you? Competitive starting rateLong term opportunities to work for a global companySupportive team environment with in-depth, ongoing trainingSound like you? The ideal candidate will have a solid background in customer service and contact centre! In addition to this, you MUST have: Contact Centre / Customer Service experienceStrong communication skills – both written and verbalExcellent system skills and confident understanding of technologyProblem-solving skillsClear criminal history and credit checkNZ residency/citizenshipAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Do you love supporting customers? Giving guidance and direction to customers within a fast pace environment? Come and join a dynamic team in Wellington's CBD as a Customer Support Representative. The Company: Our client leads the way in global payment solutions, supporting customers across Australia and New Zealand. This dynamic team is on the lookout for customer service representatives with an innate ability to build rapport, problem-solve and provide technical support. Surrounded by a supportive team with ongoing training, you are set up to succeed! If you want to expand your contact centre or customer service experience into a new environment with a technical edge then this could be the opportunity for you. The Role: Ongoing full-time contract40 hours a week on a rotating roster with occasional Saturday work.Full flexibility for shifts between 7am - 9pm required.Central WellingtonJune 8th startAs a Technical Customer Support Representative you will be; First point of contact providing customer serviceTroubleshooting technical issues with the customerLogging incidents and managing support processes with the customer.What’s in it for you? Competitive starting rateLong term opportunities to work for a global companySupportive team environment with in-depth, ongoing trainingSound like you? The ideal candidate will have a solid background in customer service and contact centre! In addition to this, you MUST have: Contact Centre / Customer Service experienceStrong communication skills – both written and verbalExcellent system skills and confident understanding of technologyProblem-solving skillsClear criminal history and credit checkNZ residency/citizenshipAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • albany, auckland
    • permanent
    • full-time
    Are you a recent graduate, do you want to move on from retail, maybe you’re a people person who’s just looking for something a bit closer to home. If any of the above sounds like you, read on! We’re looking for someone who has great soft skills, someone who loves talking to people and delivering excellent customer service. We know that job security is really important; you will be able to work from home during lockdowns and relax knowing that your job is secure. If you’re a natural communicator and feel like taking the next step in your career please consider applying today. Job Location:Based in Albany, North Shore, Auckland What’s on offer:Beautiful corporate work environment, strong team cultureSalary and bonus packageFull time, 10:30-7pmFree off Street ParkingJob Security through lockdownsFull time, Permanent OpportunityMonday to FridayFull training and support from day 1Start in lockdown from home, then work from the Albany officeEnjoy work functions and ‘the company sharing table’ Who we’re looking for:Experienced customer service representativeSomeone who loves serving customers over the phoneExcellent soft skills, including verbal and written communicationGreat attention to detailPositive attitudeGreat with computersProactive problem-solver The role:Process orders over the phone and through emailBuild relationships with customers and colleaguesResolve customer complaintsExcellent time management skillsResilient and able to work under pressureHigh level of accuracy and professionalism with all written communication If this sounds like your next job, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you a recent graduate, do you want to move on from retail, maybe you’re a people person who’s just looking for something a bit closer to home. If any of the above sounds like you, read on! We’re looking for someone who has great soft skills, someone who loves talking to people and delivering excellent customer service. We know that job security is really important; you will be able to work from home during lockdowns and relax knowing that your job is secure. If you’re a natural communicator and feel like taking the next step in your career please consider applying today. Job Location:Based in Albany, North Shore, Auckland What’s on offer:Beautiful corporate work environment, strong team cultureSalary and bonus packageFull time, 10:30-7pmFree off Street ParkingJob Security through lockdownsFull time, Permanent OpportunityMonday to FridayFull training and support from day 1Start in lockdown from home, then work from the Albany officeEnjoy work functions and ‘the company sharing table’ Who we’re looking for:Experienced customer service representativeSomeone who loves serving customers over the phoneExcellent soft skills, including verbal and written communicationGreat attention to detailPositive attitudeGreat with computersProactive problem-solver The role:Process orders over the phone and through emailBuild relationships with customers and colleaguesResolve customer complaintsExcellent time management skillsResilient and able to work under pressureHigh level of accuracy and professionalism with all written communication If this sounds like your next job, we’d love it if you applied today! Kind regards, Mark from Randstad.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • wellington, wellington
    • permanent
    • NZ$50,000 - NZ$60,000, per year, insurances, 4% Kiwisaver
    • full-time
    The company This New Zealand investment company are going through a rapid period of expansion and growing their customer centric support team. With a strong focus on being prepared for the ever changing digital world, this company pride themselves on customer exprience and helping New Zealanders to put their money to work. What's in it for you4% KiwisaverLife, health and trauma insuranceDiverse calendar of social events including brewery tours, beer & wine tasting, Friday drinksTraining and exposure across various business unitsThe role A diverse role that ensures the smooth running of their products and that the customer experience is second to none. You will be focusing on the following: Updating customer accountsProviding a seamless customer journey Handling inquiries through web, email and phone Onboarding and opening new accounts Handling customer requestsAbout youWe are open to a range of experience and it will be candidates that demonstrate the right attitude that will be successful! You will display the following attributesStrong team player Eager to learn Can work autonomously when requiredCan adapt well to change Strong attention to detail Customer centric and loves to go above and beyond Next steps Please apply via the link or email Elizabeth for more info : elizabeth.taylor@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    The company This New Zealand investment company are going through a rapid period of expansion and growing their customer centric support team. With a strong focus on being prepared for the ever changing digital world, this company pride themselves on customer exprience and helping New Zealanders to put their money to work. What's in it for you4% KiwisaverLife, health and trauma insuranceDiverse calendar of social events including brewery tours, beer & wine tasting, Friday drinksTraining and exposure across various business unitsThe role A diverse role that ensures the smooth running of their products and that the customer experience is second to none. You will be focusing on the following: Updating customer accountsProviding a seamless customer journey Handling inquiries through web, email and phone Onboarding and opening new accounts Handling customer requestsAbout youWe are open to a range of experience and it will be candidates that demonstrate the right attitude that will be successful! You will display the following attributesStrong team player Eager to learn Can work autonomously when requiredCan adapt well to change Strong attention to detail Customer centric and loves to go above and beyond Next steps Please apply via the link or email Elizabeth for more info : elizabeth.taylor@randstad.co.nzAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • johnsonville, wellington
    • temporary
    • NZ$26.00 - NZ$28.50, per hour, 8% holiday pay
    • full-time
    Are you seeking a meaningful role where you can contribute to your local community and feel challenged every day? We are seeking committed, resilient customer service professionals for an exciting opportunity within a Government organization based in Johnsonville, Wellington. This is a great chance to kick start your career in a supportive, team environment whilst utilizing your customer service experience to support the NZ public far and wide. About This Role This is; a 6 month contract opportunity starting ASAPFull Time24/7 rotating roster, 6 days on - 4 days off$28 per hour + 8% holiday payJohnsonville locationYou will be responsible for: Using the latest technology to track and monitor real-time eventsProviding frontline customer service over the phone, email and via social mediaWorking in a team providing operational support and response to incidentsLiaising with the relevant emergency services to ensure the safety of the NZ publicCommunicating with the NZ public to help them plan their travels/ensure their safetyAbout You We are looking for people who;have a strong customer service background, ideally in a contact centre environmentare effective communicatorsenjoy a challenge and are able to adapt in an agile environment where no two days are the samecan effectively manage workloads and multi-task in a fast-paced environmentis confident working independently, as well as part of a strong, supportive teamPlease Note: All applicants MUST have NZ Residency or Citizenship, CLEAR criminal and driving background check & FULL NZ driving license. If this sounds like you then we would love to hear from you! Apply today to ensure you don't miss out! Apply using the link provided below. If you have any questions feel free to contact miria.jacobs@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you seeking a meaningful role where you can contribute to your local community and feel challenged every day? We are seeking committed, resilient customer service professionals for an exciting opportunity within a Government organization based in Johnsonville, Wellington. This is a great chance to kick start your career in a supportive, team environment whilst utilizing your customer service experience to support the NZ public far and wide. About This Role This is; a 6 month contract opportunity starting ASAPFull Time24/7 rotating roster, 6 days on - 4 days off$28 per hour + 8% holiday payJohnsonville locationYou will be responsible for: Using the latest technology to track and monitor real-time eventsProviding frontline customer service over the phone, email and via social mediaWorking in a team providing operational support and response to incidentsLiaising with the relevant emergency services to ensure the safety of the NZ publicCommunicating with the NZ public to help them plan their travels/ensure their safetyAbout You We are looking for people who;have a strong customer service background, ideally in a contact centre environmentare effective communicatorsenjoy a challenge and are able to adapt in an agile environment where no two days are the samecan effectively manage workloads and multi-task in a fast-paced environmentis confident working independently, as well as part of a strong, supportive teamPlease Note: All applicants MUST have NZ Residency or Citizenship, CLEAR criminal and driving background check & FULL NZ driving license. If this sounds like you then we would love to hear from you! Apply today to ensure you don't miss out! Apply using the link provided below. If you have any questions feel free to contact miria.jacobs@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • christchurch, canterbury
    • temporary
    • NZ$21.00 per hour
    • full-time
    Do you want to work on a project that will contribute to improving services in the community?We are currently looking for Face to Face Interviewers to interview members of the public, to get their feedback in order to help improve services across the Christchurch area. About the role:We’re working with an organisation that works with companies and agencies for data collection purposes. One of the ways they collect data is through face to face surveys and interviews. In this role you would be approaching people to complete a survey on their experiences.Hours: Range of morning, afternoon and evening shifts available.Pay rate: $21 per hour + 8% holiday pay.What we can offer you:Opportunity to build customer service skills.Opportunity for ongoing casual work.Helping improve services in your community.The ideal candidate will have:Comfortable approaching and speaking to people.Ability to relate to people of different walks of life.Good organisational skills.Excellent communication skills.If you think this sounds like you, please hit the “APPLY” button or if you have any questions please email jesse.lustywinter@randstad.co.nz We will then send you an application form and more details about the recruitment process. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Do you want to work on a project that will contribute to improving services in the community?We are currently looking for Face to Face Interviewers to interview members of the public, to get their feedback in order to help improve services across the Christchurch area. About the role:We’re working with an organisation that works with companies and agencies for data collection purposes. One of the ways they collect data is through face to face surveys and interviews. In this role you would be approaching people to complete a survey on their experiences.Hours: Range of morning, afternoon and evening shifts available.Pay rate: $21 per hour + 8% holiday pay.What we can offer you:Opportunity to build customer service skills.Opportunity for ongoing casual work.Helping improve services in your community.The ideal candidate will have:Comfortable approaching and speaking to people.Ability to relate to people of different walks of life.Good organisational skills.Excellent communication skills.If you think this sounds like you, please hit the “APPLY” button or if you have any questions please email jesse.lustywinter@randstad.co.nz We will then send you an application form and more details about the recruitment process. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • timaru, canterbury
    • temporary
    • NZ$21.00 per hour
    • full-time
    Do you want to work on a project that will contribute to improving services in the community?We are currently looking for Face to Face Interviewers to interview members of the public, to get their feedback in order to help improve services across the Timaru area. About the role:We’re working with an organisation that works with companies and agencies for data collection purposes. One of the ways they collect data is through face to face surveys and interviews. In this role you would be approaching people to complete a survey on their experiences.Hours: Range of morning, afternoon and evening shifts available.Pay rate: $21 per hour + 8% holiday pay.What we can offer you:Opportunity to build customer service skills.Opportunity for ongoing casual work.Helping improve services in your community.The ideal candidate will have:Comfortable approaching and speaking to people.Ability to relate to people of different walks of life.Good organisational skills.Excellent communication skills.If you think this sounds like you, please hit the “APPLY” button or if you have any questions please email andrew.birznieks@randstad.co.nz We will then send you an application form and more details about the recruitment process. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Do you want to work on a project that will contribute to improving services in the community?We are currently looking for Face to Face Interviewers to interview members of the public, to get their feedback in order to help improve services across the Timaru area. About the role:We’re working with an organisation that works with companies and agencies for data collection purposes. One of the ways they collect data is through face to face surveys and interviews. In this role you would be approaching people to complete a survey on their experiences.Hours: Range of morning, afternoon and evening shifts available.Pay rate: $21 per hour + 8% holiday pay.What we can offer you:Opportunity to build customer service skills.Opportunity for ongoing casual work.Helping improve services in your community.The ideal candidate will have:Comfortable approaching and speaking to people.Ability to relate to people of different walks of life.Good organisational skills.Excellent communication skills.If you think this sounds like you, please hit the “APPLY” button or if you have any questions please email andrew.birznieks@randstad.co.nz We will then send you an application form and more details about the recruitment process. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • lower hutt, wellington
    • temporary
    • NZ$22.00 - NZ$23.00 per hour
    • full-time
    Are you looking for your next customer service opportunity? We are seeking a passionate customer service officer to join an award winning contact centre in Seaview, Lower Hutt. You need to be available for later shifts Monday - Friday. The shift patterns fall between 9am - 5.30pm About you:Thrive under pressure in a fast paced environment Full unrestricted work rights in New Zealand Access to a vehicle Available for an immediate startAbout the role:Contact centre environmentImmediate startFast paced, busy environmentCustomer resolutionMonday to Friday Shift patterns between 10am - 9pm$23ph + 8% holiday payBenefitsAward winning contact centre Parking Accrue 8% leave entitlement Excellent team culture If you would like to apply, please submit your most up to date resume! As this is for an immediate start only those candidates that have been successfully shortlisted will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you looking for your next customer service opportunity? We are seeking a passionate customer service officer to join an award winning contact centre in Seaview, Lower Hutt. You need to be available for later shifts Monday - Friday. The shift patterns fall between 9am - 5.30pm About you:Thrive under pressure in a fast paced environment Full unrestricted work rights in New Zealand Access to a vehicle Available for an immediate startAbout the role:Contact centre environmentImmediate startFast paced, busy environmentCustomer resolutionMonday to Friday Shift patterns between 10am - 9pm$23ph + 8% holiday payBenefitsAward winning contact centre Parking Accrue 8% leave entitlement Excellent team culture If you would like to apply, please submit your most up to date resume! As this is for an immediate start only those candidates that have been successfully shortlisted will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • papanui, canterbury
    • permanent
    • full-time
    Work for an organisation that supports the tele-communication industry, and prides itself on providing their clients with high quality service and solutions. As a Customer Service Representative, you will be responsible for engaging with customers and supporting them with any queries that they may have. This is a permanent, full time role, and you will need to be available to work Monday-Sunday (7am-7pm) on a rotating roster. You will be facilitating the processing of customer orders, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is growing in Christchurch, and be an integral part to their customer journey and internal culture. This role will suit someone who genuinely wants to build solid relationships with customers, and represent the organisation in the best light. What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsIf this position is of interest to you, then please apply via the link below, or if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Work for an organisation that supports the tele-communication industry, and prides itself on providing their clients with high quality service and solutions. As a Customer Service Representative, you will be responsible for engaging with customers and supporting them with any queries that they may have. This is a permanent, full time role, and you will need to be available to work Monday-Sunday (7am-7pm) on a rotating roster. You will be facilitating the processing of customer orders, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is growing in Christchurch, and be an integral part to their customer journey and internal culture. This role will suit someone who genuinely wants to build solid relationships with customers, and represent the organisation in the best light. What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsIf this position is of interest to you, then please apply via the link below, or if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • new zealand
    • temporary
    • full-time
    Do you want to work on a project that will contribute to improving services in the community?We are currently looking for Face to Face Interviewers to interview members of the public, to get their feedback in order to help improve services across the Christchurch area. About the role:We’re working with an organisation that works with companies and agencies for data collection purposes. One of the ways they collect data is through face to face surveys and interviews. In this role you would be approaching people to complete a survey on their experiences.Hours: Range of morning, afternoon and evening shifts available.Pay rate: $21 per hour + 8% holiday pay.What we can offer you:Opportunity to build customer service skills.Opportunity for ongoing casual work.Helping improve services in your community.The ideal candidate will have:Comfortable approaching and speaking to people.Ability to relate to people of different walks of life.Good organisational skills.Excellent communication skills.If you think this sounds like you, please hit the “APPLY” button or if you have any questions please email jesse.lustywinter@randstad.co.nz We will then send you an application form and more details about the recruitment process. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Do you want to work on a project that will contribute to improving services in the community?We are currently looking for Face to Face Interviewers to interview members of the public, to get their feedback in order to help improve services across the Christchurch area. About the role:We’re working with an organisation that works with companies and agencies for data collection purposes. One of the ways they collect data is through face to face surveys and interviews. In this role you would be approaching people to complete a survey on their experiences.Hours: Range of morning, afternoon and evening shifts available.Pay rate: $21 per hour + 8% holiday pay.What we can offer you:Opportunity to build customer service skills.Opportunity for ongoing casual work.Helping improve services in your community.The ideal candidate will have:Comfortable approaching and speaking to people.Ability to relate to people of different walks of life.Good organisational skills.Excellent communication skills.If you think this sounds like you, please hit the “APPLY” button or if you have any questions please email jesse.lustywinter@randstad.co.nz We will then send you an application form and more details about the recruitment process. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • wellington central
    • contract
    • NZ$45,000 - NZ$48,000 per year
    • full-time
    Are you a customer service professional seeking a new opportunity? Are you interested in joining a busy, flexible environment? We have an ASAP start in central government! About the role Monday to Friday, 8am - 5pmInbound customer enquiriesInteracting with customers via email, webchat and telephoneStarting immediately$45,000 to $48,000 per yearAbout you Previous customer service experienceEnjoys a challenging and vibrant environmentFull NZ work rightsAbility to start immediatelyPrevious contact centre experience is advantageous, but not necessaryBasic understanding of the Maori language advantageous, but not necessaryBenefits Monday to FridayWorking from home every FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Elizabeth on elizabeth.taylor@randstad.co.nz or on 044716463 for a confidential discussion. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you a customer service professional seeking a new opportunity? Are you interested in joining a busy, flexible environment? We have an ASAP start in central government! About the role Monday to Friday, 8am - 5pmInbound customer enquiriesInteracting with customers via email, webchat and telephoneStarting immediately$45,000 to $48,000 per yearAbout you Previous customer service experienceEnjoys a challenging and vibrant environmentFull NZ work rightsAbility to start immediatelyPrevious contact centre experience is advantageous, but not necessaryBasic understanding of the Maori language advantageous, but not necessaryBenefits Monday to FridayWorking from home every FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Elizabeth on elizabeth.taylor@randstad.co.nz or on 044716463 for a confidential discussion. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • wellington central
    • permanent
    • NZ$45,000 - NZ$48,000 per year
    • full-time
    Are you a customer service professional seeking a new permanent opportunity? Are you interested in joing a busy, dynamic environment? About the role Monday to Friday between the hours of 10.30am - 9pmInbound customer enquiriesResolving customer account and fee queriesPermanent role$45,000 to $47,000 per yearAbout you Previous contact centre experienceHappy to work 1.30pm to 10pm Monday to FridayA NZ citizen or permanent residentPrevious financial experience would be advantageuos but not essentialBenefitsMonday to FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Elizabeth on 04 471 6463/ elizabeth.taylor@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you a customer service professional seeking a new permanent opportunity? Are you interested in joing a busy, dynamic environment? About the role Monday to Friday between the hours of 10.30am - 9pmInbound customer enquiriesResolving customer account and fee queriesPermanent role$45,000 to $47,000 per yearAbout you Previous contact centre experienceHappy to work 1.30pm to 10pm Monday to FridayA NZ citizen or permanent residentPrevious financial experience would be advantageuos but not essentialBenefitsMonday to FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Elizabeth on 04 471 6463/ elizabeth.taylor@randstad.co.nz At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • auckland, auckland
    • permanent
    • health & wellness benefits
    • full-time
    Would you like to work for a not for profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We have full-time customer service roles available with a great company that is leading in its industry as a Customer Service Consultant in their Auckland based contact centre. What you will be doing: Providing exceptional customer service which promotes member satisfaction and brand loyalty​You’ll ensure our members are getting value out of their insurance products by resolving enquiries and making policy changes​Contribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills:Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get at this company:Competitive base salary with discounted health insurance and wellness benefitsA free Fitbit and cash rewards for completing well-being activitiesNewly built open plan office in Wynyard QuarterCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentYou do not need to have previous call centre experience. If this sounds like you, please click "APPLY" We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Would you like to work for a not for profit organisation, where you can bring your whole self to work whilst empowering Kiwis to live their healthiest lives? We have full-time customer service roles available with a great company that is leading in its industry as a Customer Service Consultant in their Auckland based contact centre. What you will be doing: Providing exceptional customer service which promotes member satisfaction and brand loyalty​You’ll ensure our members are getting value out of their insurance products by resolving enquiries and making policy changes​Contribute to a culture of accountability, ownership, and trust amongst the team ​Demonstrate consistent and excellent results against performance targets ​Working 40 hours per week, Monday – FridayWho we’re looking for:You will love helping people and being a team playerYou’ll be warm and friendlyYou’ll have a growth mindset and thrive on learning new skillsYou will be self-motivated to reach your goalsYou’ll be excited about your career and growthYour experience and skills:Great with customersExcellent English skills, both verbal and writtenStrong attention to detailWhat you’ll get at this company:Competitive base salary with discounted health insurance and wellness benefitsA free Fitbit and cash rewards for completing well-being activitiesNewly built open plan office in Wynyard QuarterCareer development and growth opportunitiesA supportive training environmentA diverse and inclusive culture where you can bring your whole self to workA fun and collaborative work environmentYou do not need to have previous call centre experience. If this sounds like you, please click "APPLY" We look forward to receiving your application.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • manukau, auckland
    • permanent
    • NZ$50,000 - NZ$55,000, per year, Job Security, Start in Lockdown, 50-55k
    • full-time
    Join a close knit team, providing excellent customer service for a well established, trusted, New Zealand brand. Our client has been around for 60 years and manufactures high-end building products for the residential and commercial construction industry. With so many orders coming in, our client has the need for another excellent customer service representative to join the team - is that you?Based in Manukau (But starting and working from home while we’re in lockdown) we're looking for someone who has a knack for customer service and enjoys answering customer queries and processing orders. If you have experience delivering exceptional customer service over both the phone and email please read on and apply!About the role:This opportunity is 40 hours Monday to Friday 9am-5pm. The successful applicant will be required to respond to customer queries and process orders over the phone and using email. It would be a great plus to your application if you had experience in data entry, as accuracy when keying orders is essential.Using several computer toolsdelivering high-quality customer support over the phone and emailAccurately processing orders from B2B clientsSupporting the sales teamProcessing orders from origin to dispatchKeeping clients up to date on new products and featuresMeeting the service level agreement target (SLA)Delivering professional customer service that leads to customer satisfactionSalary:Salary $50,000 - $55,000 per annum based on your experiencePerks:Free onsite parking!Supportive work environmentChristmas party + Other Corporate eventsFuture learning and development opportunitiesOpportunity to move into other parts of the large companyFull training and onboarding will take place to ensure that you’re set up for success!About you:Technically savvy, bubbly and switched onFast and accurate data entryA good sense of humourFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneEnthusiastic and bring a good level of energy to workResilient and are up for a challenge!Sounds good? Apply today! Thanks for your interest, I’d love to see your application. Kind regards, Mark Allan from Randstad Recruitment.Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Join a close knit team, providing excellent customer service for a well established, trusted, New Zealand brand. Our client has been around for 60 years and manufactures high-end building products for the residential and commercial construction industry. With so many orders coming in, our client has the need for another excellent customer service representative to join the team - is that you?Based in Manukau (But starting and working from home while we’re in lockdown) we're looking for someone who has a knack for customer service and enjoys answering customer queries and processing orders. If you have experience delivering exceptional customer service over both the phone and email please read on and apply!About the role:This opportunity is 40 hours Monday to Friday 9am-5pm. The successful applicant will be required to respond to customer queries and process orders over the phone and using email. It would be a great plus to your application if you had experience in data entry, as accuracy when keying orders is essential.Using several computer toolsdelivering high-quality customer support over the phone and emailAccurately processing orders from B2B clientsSupporting the sales teamProcessing orders from origin to dispatchKeeping clients up to date on new products and featuresMeeting the service level agreement target (SLA)Delivering professional customer service that leads to customer satisfactionSalary:Salary $50,000 - $55,000 per annum based on your experiencePerks:Free onsite parking!Supportive work environmentChristmas party + Other Corporate eventsFuture learning and development opportunitiesOpportunity to move into other parts of the large companyFull training and onboarding will take place to ensure that you’re set up for success!About you:Technically savvy, bubbly and switched onFast and accurate data entryA good sense of humourFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneEnthusiastic and bring a good level of energy to workResilient and are up for a challenge!Sounds good? Apply today! Thanks for your interest, I’d love to see your application. Kind regards, Mark Allan from Randstad Recruitment.Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • wellington central
    • permanent
    • NZ$45,000 - NZ$48,000 per year
    • full-time
    Are you a customer service professional seeking a new permanent opportunity? Are you interested in joing a busy, dynamic environment? About the role Monday to Friday between the hours of 10.30am - 9pmInbound customer enquiriesResolving customer account and fee queriesPermanent role$45,000 to $47,000 per yearAbout you Previous contact centre experienceHappy to work 1.30pm to 10pm Monday to FridayA NZ citizen or permanent residentPrevious financial experience would be advantageuos but not essentialBenefitsMonday to FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Miria at miria.jacobs@randstad.co.nz or 04 471 4876 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you a customer service professional seeking a new permanent opportunity? Are you interested in joing a busy, dynamic environment? About the role Monday to Friday between the hours of 10.30am - 9pmInbound customer enquiriesResolving customer account and fee queriesPermanent role$45,000 to $47,000 per yearAbout you Previous contact centre experienceHappy to work 1.30pm to 10pm Monday to FridayA NZ citizen or permanent residentPrevious financial experience would be advantageuos but not essentialBenefitsMonday to FridayCentral LocationSupportive team environmentIf this sounds like the role for you please click apply now or contact Miria at miria.jacobs@randstad.co.nz or 04 471 4876 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • auckland, auckland
    • temporary
    • NZ$58,500 - NZ$58,500, per year, $58,500 p.a, Smart Phone + Data, CBD Based
    • full-time
    $58,500 per annumAuckland CBD6 months fixed term roleMonday to Friday 9am-5pmSmartphone and mobile data provided! Join a thriving international company! If you are looking for a great team environment, with heaps of on the job training and support + a smartphone with free data, read on. This is not your average customer service role, you will help and consult customers through their purchasing journey and provide an excellent customer experience over the phone and using email. Due to recent growth, we have room for someone special to come join the team. If you’re currently in a customer service role and are looking for your next step up please consider applying today. About the role:Provide best in class customer experience to B2C customersSupporting operational activities via various channels: voice, email, live chat, video chat, SMS and social mediaListen and understand the customer’s problem and consult them with a possible solutionRespond to customer queries with a relatable, warm approachProviding best in class customer care to customers, ensuring high customer satisfaction, responding to inquiries and resolving complaints.Convey product knowledge and advise consumers on incentive programs and campaigns to assist customers with their purchasesDeliver exceptional customer care over the phoneUtilise Good Conversion PractisesCapture all customer interactions in the CRM system with a high degree of accuracy and attention to detailEnsure that all customer data and interactions are treated with the utmost confidentialityEmbody the company values in all interactions with customersManage own workload and Meet KPIsAlways remain pleasant, courteous and supportive About you:Excellent verbal and written communication skillsDesire to help othersFlexible and adaptable to changePassionate about customer serviceSelf-motivated with a great work ethic and can-do attitudeAbility to multitask, work under pressure and remain calmProficient computer skills, including use of Word and ExcelSelf-motivated, able to prioritize and problem solveHigh level of trustworthiness and integrity as you will handle sensitive information - Customer privacy must be at the forefront of all that you doComposure, good business acumen and the ability to work well with others If you’re up for a challenge and love helping others apply today!Please note that you must reside in Auckland and have the right to work in New Zealand. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    $58,500 per annumAuckland CBD6 months fixed term roleMonday to Friday 9am-5pmSmartphone and mobile data provided! Join a thriving international company! If you are looking for a great team environment, with heaps of on the job training and support + a smartphone with free data, read on. This is not your average customer service role, you will help and consult customers through their purchasing journey and provide an excellent customer experience over the phone and using email. Due to recent growth, we have room for someone special to come join the team. If you’re currently in a customer service role and are looking for your next step up please consider applying today. About the role:Provide best in class customer experience to B2C customersSupporting operational activities via various channels: voice, email, live chat, video chat, SMS and social mediaListen and understand the customer’s problem and consult them with a possible solutionRespond to customer queries with a relatable, warm approachProviding best in class customer care to customers, ensuring high customer satisfaction, responding to inquiries and resolving complaints.Convey product knowledge and advise consumers on incentive programs and campaigns to assist customers with their purchasesDeliver exceptional customer care over the phoneUtilise Good Conversion PractisesCapture all customer interactions in the CRM system with a high degree of accuracy and attention to detailEnsure that all customer data and interactions are treated with the utmost confidentialityEmbody the company values in all interactions with customersManage own workload and Meet KPIsAlways remain pleasant, courteous and supportive About you:Excellent verbal and written communication skillsDesire to help othersFlexible and adaptable to changePassionate about customer serviceSelf-motivated with a great work ethic and can-do attitudeAbility to multitask, work under pressure and remain calmProficient computer skills, including use of Word and ExcelSelf-motivated, able to prioritize and problem solveHigh level of trustworthiness and integrity as you will handle sensitive information - Customer privacy must be at the forefront of all that you doComposure, good business acumen and the ability to work well with others If you’re up for a challenge and love helping others apply today!Please note that you must reside in Auckland and have the right to work in New Zealand. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • albany, auckland
    • permanent
    • NZ$51,000 - NZ$53,000, per year, free parking, 51-53k, great management!
    • full-time
    We have an exciting opportunity to work for a large and thriving New Zealand technology company. Apply to be part of a supportive and friendly work culture where people are a priority and the company is making great strides in their industry. Based in Albany (But starting and working from home while we’re in lockdown) We're looking for someone who's bubbly, switched on and loves people. You’ll need to have a good understanding of technology; maybe you’re the go-to IT person in your family, you’ve just finished some studies in the IT area, or you just love to troubleshoot tech problems. If you have experience delivering exceptional customer service over both the phone and email please read on and apply! About the role:This opportunity is 40 hours on a rostered Monday to Friday. The successful applicant will be required to diagnose and investigate incoming calls, assist our product installers and customers with their hardware and software. Using several computer tools, such as SalesForce (CRM)delivering high-quality technical support over the phone and emailWorking closely with the account management teamProcessing orders from origin to dispatchProviding training to clients over the phoneKeeping clients up to date on new products and featuresEscalating technical issues to the technical support teamMeeting the service level agreement target (SLA)Testing the software on devices to gain product knowledgeDelivering professional customer service that leads to customer satisfaction Salary:Salary $51,000 - $53,000 per annum based on your experience Perks:Free onsite parking!Work from home one day per week (once lockdown is over)Time to catch up and connect with the team over a coffeeChristmas party + Other Corporate eventsTime off over ChristmasWork laptop and headset providedFull training will be offered and you will be supported by experts in the business About you: Technically savvy, bubbly and switched onA good sense of humourFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneEnthusiastic and bring a good level of energy to workResilient and are up for a challenge! Sounds good? Apply today! Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We have an exciting opportunity to work for a large and thriving New Zealand technology company. Apply to be part of a supportive and friendly work culture where people are a priority and the company is making great strides in their industry. Based in Albany (But starting and working from home while we’re in lockdown) We're looking for someone who's bubbly, switched on and loves people. You’ll need to have a good understanding of technology; maybe you’re the go-to IT person in your family, you’ve just finished some studies in the IT area, or you just love to troubleshoot tech problems. If you have experience delivering exceptional customer service over both the phone and email please read on and apply! About the role:This opportunity is 40 hours on a rostered Monday to Friday. The successful applicant will be required to diagnose and investigate incoming calls, assist our product installers and customers with their hardware and software. Using several computer tools, such as SalesForce (CRM)delivering high-quality technical support over the phone and emailWorking closely with the account management teamProcessing orders from origin to dispatchProviding training to clients over the phoneKeeping clients up to date on new products and featuresEscalating technical issues to the technical support teamMeeting the service level agreement target (SLA)Testing the software on devices to gain product knowledgeDelivering professional customer service that leads to customer satisfaction Salary:Salary $51,000 - $53,000 per annum based on your experience Perks:Free onsite parking!Work from home one day per week (once lockdown is over)Time to catch up and connect with the team over a coffeeChristmas party + Other Corporate eventsTime off over ChristmasWork laptop and headset providedFull training will be offered and you will be supported by experts in the business About you: Technically savvy, bubbly and switched onA good sense of humourFits into a team and get along with others easilyExcellent verbal and written communication skillsExperience delivering excellent customer service over the phoneEnthusiastic and bring a good level of energy to workResilient and are up for a challenge! Sounds good? Apply today! Please note you must reside in Auckland, New Zealand and have current New Zealand work rights to apply for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • auckland, auckland
    • temporary
    • NZ$22.00 - NZ$28.00 per hour
    • full-time
    Temporary opportunityCompetitive hourly ratesAuckland based rolesInbound / outboundWe are currently seeking experienced Customer Care Representatives across Auckland to work on a temporary basis within a supportive team environment. Continue to grow with the flexibility of temporary work in a fantastic, fast paced work environment. What your day could look like?Answering inbound / outbound callsCommunicating products and servicesAssisting customers with queriesLogging calls and emails Resolving customer queries and issues What are we looking for?We are looking for experienced representatives with a passion for customer service and helping others. The successful candidate will have great communication skills, knowledge of computer systems, typing and data entry skills, strong attention to detail, ability to multitask and be self motivated and trustworthy. You will need to havePrevious call centre experienceStrong communication, both written and verbalGood typing skills with accuracy and speed The ability to pick up new skills / softwares quicklyOrganised manner and ability to prioritiseGreat people skills, including a positive attitude and empathetic nature The benefitsFlexibility Supportive teamsCompetitive hourly rateOpportunity to grow your skills Supportive team environmentsAuckland based locations If you're looking for temporary work to bring your expertise and continue to learn and grow in a fantastic work environment click the apply button or contact Kasey on (09) 300 4349 or email kasey.cutler@randstad.co.nz for a confidential conversation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Temporary opportunityCompetitive hourly ratesAuckland based rolesInbound / outboundWe are currently seeking experienced Customer Care Representatives across Auckland to work on a temporary basis within a supportive team environment. Continue to grow with the flexibility of temporary work in a fantastic, fast paced work environment. What your day could look like?Answering inbound / outbound callsCommunicating products and servicesAssisting customers with queriesLogging calls and emails Resolving customer queries and issues What are we looking for?We are looking for experienced representatives with a passion for customer service and helping others. The successful candidate will have great communication skills, knowledge of computer systems, typing and data entry skills, strong attention to detail, ability to multitask and be self motivated and trustworthy. You will need to havePrevious call centre experienceStrong communication, both written and verbalGood typing skills with accuracy and speed The ability to pick up new skills / softwares quicklyOrganised manner and ability to prioritiseGreat people skills, including a positive attitude and empathetic nature The benefitsFlexibility Supportive teamsCompetitive hourly rateOpportunity to grow your skills Supportive team environmentsAuckland based locations If you're looking for temporary work to bring your expertise and continue to learn and grow in a fantastic work environment click the apply button or contact Kasey on (09) 300 4349 or email kasey.cutler@randstad.co.nz for a confidential conversation.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • papanui, canterbury
    • permanent
    • NZ$44,000 - NZ$45,000 per year
    • full-time
    Work for an organisation that supports the tele-communication industry, and prides itself on providing their clients with high quality service and solutions. As a Customer Service Representative, you will be responsible for engaging with customers and supporting them with any queries that they may have. This is a permanent, full time role, and you will need to be available to work Monday-Sunday (7am-7pm) on a rotating roster. You will be facilitating the processing of customer orders, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is growing in Christchurch, and be an integral part to their customer journey and internal culture. This role will suit someone who genuinely wants to build solid relationships with customers, and represent the organisation in the best light. What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsIf this position is of interest to you, then please apply via the link below, or if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Work for an organisation that supports the tele-communication industry, and prides itself on providing their clients with high quality service and solutions. As a Customer Service Representative, you will be responsible for engaging with customers and supporting them with any queries that they may have. This is a permanent, full time role, and you will need to be available to work Monday-Sunday (7am-7pm) on a rotating roster. You will be facilitating the processing of customer orders, whilst also responding to customer queries via phone and email. You will have the opportunity to join an organisation that is growing in Christchurch, and be an integral part to their customer journey and internal culture. This role will suit someone who genuinely wants to build solid relationships with customers, and represent the organisation in the best light. What this role offers:A supportive working environment, within a stable companyGreat training and induction processExposure to a variety of customersProgression into other roles within the companyKey responsibilities:Providing a great customer experience to customers via phone and emailProblem-solving and providing outcomes that benefit all parties involvedStrong data interpretation skills and ability to identify trendsAble to effectively prioritise and manage time and workloadsHaving an innovative mindset and is willing to help out to ensure all areas of the business are successfulInterpreting data and information to make informed decisionsIf this position is of interest to you, then please apply via the link below, or if you have any questions then please email me on andrew.birznieks@randstad.co.nz. I look forward to hearing from you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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