2 Permanent Ites, bpo & kpo jobs found in Kraków, Małopolskie

If you have the expertise to define and orchestrate a global Service Experience strategy and you are eager to champion a “human + machine” journey leveraging GenAI and analytics within a world-class GBS environment - APPLY!what we offerA key role in digital transformation within a strategic and rapidly growing Business UnitFull ownership of defining and orchestrating the end-to-end experience strategy across new GBSAn efficient recruitment process, consist

If you have the expertise to design and govern Global Service Request & Problem Management processes and you are eager to lead the end-to-end ServiceNow transformation within a high-performing GBS environment - APPLY!what we offerA key role in digital transformation within a strategic and rapidly growing Business UnitFull ownership of end-to-end design, governance, and continuous improvement of GBS ticket management processes across all ServiceNow applicat