3 jobs found in parramatta, new south wales

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    • parramatta, new south wales
    • temporary
    • AU$30.00 - AU$45.00 per hour
    • part-time
    Your new role: Provide high-quality customer service to all internal and external stakeholders by phone & email. Be a part of our National Contact and Coordination Centre (NCCC) in Parramatta that operates 24 hours 7 days a week. Provide excellent customer service by responding to high volume inbound callsMonitor and take appropriate actions to ensure work orders are completed within contractual service level agreementsMaintain and update various databases, spreadsheets and documentsWhat are the perks?Work from home or convenient Parramatta location - close to public transport (no on-site parking available)Supportive, friendly and diverse office environment Comprehensive onboarding training program designed to set you up for success What we are looking for:Previous customer service experience essential in any industry Must be tech savvy, we use multiple systems and screens Above all, we are looking for people who genuinely care about their customers and want to make a positive impact on other people's lives. If your values align with this and you thrive being in a busy and diverse workplace, then we want to meet you!You must have valid working rights in Australia to be eligible for this role. If successful, you must be comfortable completing a workplace medical assessment, police check & reference checks.
    Your new role: Provide high-quality customer service to all internal and external stakeholders by phone & email. Be a part of our National Contact and Coordination Centre (NCCC) in Parramatta that operates 24 hours 7 days a week. Provide excellent customer service by responding to high volume inbound callsMonitor and take appropriate actions to ensure work orders are completed within contractual service level agreementsMaintain and update various databases, spreadsheets and documentsWhat are the perks?Work from home or convenient Parramatta location - close to public transport (no on-site parking available)Supportive, friendly and diverse office environment Comprehensive onboarding training program designed to set you up for success What we are looking for:Previous customer service experience essential in any industry Must be tech savvy, we use multiple systems and screens Above all, we are looking for people who genuinely care about their customers and want to make a positive impact on other people's lives. If your values align with this and you thrive being in a busy and diverse workplace, then we want to meet you!You must have valid working rights in Australia to be eligible for this role. If successful, you must be comfortable completing a workplace medical assessment, police check & reference checks.
    • parramatta, new south wales
    • temporary
    • AU$33.00 - AU$41.00, per hour, Super
    • full-time
    Call centre operatorsMultiple positions | start 9th of August3 month temp, view to extension, opportunity for permanentGranville and CBD | onsite parking, close to public transportHighly competitive pay rate Hourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)The CompanyInstantly recognised market leader located in the Granville area is in need of experienced, self motivated and committed Call Centre Operators to fill multiple roles within their customer service division.The PositionWorking within a large team environment you will be responsible for answering calls, responding to queries and delivering exceptional customer service.Key ResponsibilitiesAnswer calls in timely and efficient mannerDeliver high level of service to all customersProblem solve situations & provide a resolutionUpdate customer detailsMaintain accurate records of customer callsTransfer escalations and new accounts to another divisionThe CandidateExperience within a similar Call Centre roleAble to manage high volume callsDemonstrate excellent communication skillsAbility to build effective relationshipsBe able to pick up processes and systems quicklyHave high attention to detail and the ability to work in a busy environmentPlease Note:Initially a 3 month contract with the first month consisting of paid training, normal business hoursHourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)Rotating roster shared with you several weeks in advanceYou must be available to work a 7.5 hour shift between the hours of 8am - 11pm (Monday to Saturday)Required to work a Saturday shift every weekPlease apply directly by clicking apply now and submitting your resume in word format.For a confidential discussion, please call Rameesha on 02 9615 5367 or email rameesha.faraz@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Call centre operatorsMultiple positions | start 9th of August3 month temp, view to extension, opportunity for permanentGranville and CBD | onsite parking, close to public transportHighly competitive pay rate Hourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)The CompanyInstantly recognised market leader located in the Granville area is in need of experienced, self motivated and committed Call Centre Operators to fill multiple roles within their customer service division.The PositionWorking within a large team environment you will be responsible for answering calls, responding to queries and delivering exceptional customer service.Key ResponsibilitiesAnswer calls in timely and efficient mannerDeliver high level of service to all customersProblem solve situations & provide a resolutionUpdate customer detailsMaintain accurate records of customer callsTransfer escalations and new accounts to another divisionThe CandidateExperience within a similar Call Centre roleAble to manage high volume callsDemonstrate excellent communication skillsAbility to build effective relationshipsBe able to pick up processes and systems quicklyHave high attention to detail and the ability to work in a busy environmentPlease Note:Initially a 3 month contract with the first month consisting of paid training, normal business hoursHourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)Rotating roster shared with you several weeks in advanceYou must be available to work a 7.5 hour shift between the hours of 8am - 11pm (Monday to Saturday)Required to work a Saturday shift every weekPlease apply directly by clicking apply now and submitting your resume in word format.For a confidential discussion, please call Rameesha on 02 9615 5367 or email rameesha.faraz@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • parramatta, new south wales
    • permanent
    • great salary + bonus + shift loadings + discounts!
    • full-time
    Inbound Customer Service - Call Centre Located in Parramatta CBD - close to train station and public transportGuaranteed 9.5% OR 18% shift loading on top of your competitive salary (dependent on shifts worked)Begin a career in a stable industry where you are making a differenceStart date: AugustAbout the company:Our client are Australia's largest not for profit private health insurance provider. With countless years in Australia, they continue to deliver more benefits to their members and have members at their forefront making health care understandable, affordable, high quality and customer centric.About the role:This is a full-time permanent opportunity, reporting to the Inbound Team Leader. You will be responsible for providing exceptional customer service to ensure the members benefits are at the forefront of every decision. The role is on a rotating roster between Monday to Friday, 8AM - 8PM (9.5% guaranteed shift loading + 18% depending on shifts worked)Your skills & experience:Previous customer service experience from retail, hospitality, banking etc (call centre experience desirable)Excellent written and verbal communication skillsProblem-solving skills whilst working under pressureAbility to work well within a teamPassion for serving customersBenefits & rewards:Extremely competitive salary package + 9.5% guaranteed shift loading (or 18% dependent on shifts)Comprehensive training induction program with a buddying processDiscounts across all productsDynamic, vibrant & passionate team who celebrate the small and large wins togetherReward & recognition programs with long term career prospectsAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Inbound Customer Service - Call Centre Located in Parramatta CBD - close to train station and public transportGuaranteed 9.5% OR 18% shift loading on top of your competitive salary (dependent on shifts worked)Begin a career in a stable industry where you are making a differenceStart date: AugustAbout the company:Our client are Australia's largest not for profit private health insurance provider. With countless years in Australia, they continue to deliver more benefits to their members and have members at their forefront making health care understandable, affordable, high quality and customer centric.About the role:This is a full-time permanent opportunity, reporting to the Inbound Team Leader. You will be responsible for providing exceptional customer service to ensure the members benefits are at the forefront of every decision. The role is on a rotating roster between Monday to Friday, 8AM - 8PM (9.5% guaranteed shift loading + 18% depending on shifts worked)Your skills & experience:Previous customer service experience from retail, hospitality, banking etc (call centre experience desirable)Excellent written and verbal communication skillsProblem-solving skills whilst working under pressureAbility to work well within a teamPassion for serving customersBenefits & rewards:Extremely competitive salary package + 9.5% guaranteed shift loading (or 18% dependent on shifts)Comprehensive training induction program with a buddying processDiscounts across all productsDynamic, vibrant & passionate team who celebrate the small and large wins togetherReward & recognition programs with long term career prospectsAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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