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    • sydney, new south wales
    • permanent
    • AU$55,000 - AU$60,000, per year, super
    • full-time
    The Company This is a rare and exciting opportunity for an experienced Customer Service Representative to join a close-knit team, within a reputable business. Based in the heart of Macquarie Park, this company prides themselves on providing outstanding customer service to their customers and clients.The RoleYou will be part of a small team that is extremely hard working, outcome focused and rewards those who excel in their role. Some of the duties include:Providing a high level of customer service to inbound callers regarding product availability, order status, product knowledge etc.Process new product orders into CRM system Liaise with courier drivers (logistics), manufacturers and other stakeholdersUse problem solving skills to manage and resolve customer complaintsUndertake back office support administration processes Ensure compliance with all regulatory governance protocols and policies Benefits to you:Friendly, collaborative team Minutes away from Macquarie Park metro station and busesDetailed training and supportCompetitive salary Supportive managerCore values of honesty, integrity and respect Your profile will demonstrate:2+ years customer service experience Accurate and efficient administration skillsProfessional communication skills both written and verbalAbility to multi-task and thrive in a busy environmentProficient in Microsoft Word, Excel and data entryExperience in a government, finance or regulatory environment (desirable)Next Steps:If you are interested in this role, please press APPLY NOW or send me an email with a copy of your resume to Beth.Dargan@randstad.com.auAs this is a permanent position, unrestricted working rights are required. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    The Company This is a rare and exciting opportunity for an experienced Customer Service Representative to join a close-knit team, within a reputable business. Based in the heart of Macquarie Park, this company prides themselves on providing outstanding customer service to their customers and clients.The RoleYou will be part of a small team that is extremely hard working, outcome focused and rewards those who excel in their role. Some of the duties include:Providing a high level of customer service to inbound callers regarding product availability, order status, product knowledge etc.Process new product orders into CRM system Liaise with courier drivers (logistics), manufacturers and other stakeholdersUse problem solving skills to manage and resolve customer complaintsUndertake back office support administration processes Ensure compliance with all regulatory governance protocols and policies Benefits to you:Friendly, collaborative team Minutes away from Macquarie Park metro station and busesDetailed training and supportCompetitive salary Supportive managerCore values of honesty, integrity and respect Your profile will demonstrate:2+ years customer service experience Accurate and efficient administration skillsProfessional communication skills both written and verbalAbility to multi-task and thrive in a busy environmentProficient in Microsoft Word, Excel and data entryExperience in a government, finance or regulatory environment (desirable)Next Steps:If you are interested in this role, please press APPLY NOW or send me an email with a copy of your resume to Beth.Dargan@randstad.com.auAs this is a permanent position, unrestricted working rights are required. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • port macquarie, new south wales
    • temporary
    • AU$31.25 - AU$31.25, per hour, super & retailer discounts
    • full-time
    Port Macquarie city centreFull time temporary assignment until 1st April, potential to extend$31.25 per hour plus super URGENTLY RECRUITING THOSE WITH A CURRENT WWCC & A CLEARED POLICE CHECK (within the last 2 months)Randstad has partnered with a leading State Government Education provider to source multiple Contact Centre operators to join their team. This team is focused on providing an excellent customer experience on each and every call and operative in a team focused collaborative environment.As a contact centre operator, you will be responsible for making outbound phone calls to an existing customer base to assist future students to progress in their enrollment. We’re looking for self motivated high performing individuals to contribute to team success. In addition, you will possess:High attention to detailExcellent written and verbal communication skillsDemonstrated ability to prioritise tasksDemonstrated ability working in a high volume environment, either sales, education, contact centre, hospitality or retail.Experience with computer systems / programs Must be able to articulate how you apply the following values in everyday situations for interview: Collaboration, integrity, customer centricity, excellence IN ORDER TO PROGRESSDue to the fast nature of this recruit, you must ALREADY have the following:A cleared police check from within the last 2 monthsA current Working With Childrens CheckHow to applyPlease submit your resume (in word format) by clicking ‘Apply Now'.For more information, you can contact Randstad on (02) 4032 7350.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Port Macquarie city centreFull time temporary assignment until 1st April, potential to extend$31.25 per hour plus super URGENTLY RECRUITING THOSE WITH A CURRENT WWCC & A CLEARED POLICE CHECK (within the last 2 months)Randstad has partnered with a leading State Government Education provider to source multiple Contact Centre operators to join their team. This team is focused on providing an excellent customer experience on each and every call and operative in a team focused collaborative environment.As a contact centre operator, you will be responsible for making outbound phone calls to an existing customer base to assist future students to progress in their enrollment. We’re looking for self motivated high performing individuals to contribute to team success. In addition, you will possess:High attention to detailExcellent written and verbal communication skillsDemonstrated ability to prioritise tasksDemonstrated ability working in a high volume environment, either sales, education, contact centre, hospitality or retail.Experience with computer systems / programs Must be able to articulate how you apply the following values in everyday situations for interview: Collaboration, integrity, customer centricity, excellence IN ORDER TO PROGRESSDue to the fast nature of this recruit, you must ALREADY have the following:A cleared police check from within the last 2 monthsA current Working With Childrens CheckHow to applyPlease submit your resume (in word format) by clicking ‘Apply Now'.For more information, you can contact Randstad on (02) 4032 7350.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$30.00 - AU$35.00 per hour
    • full-time
    We are seeking an energetic and reliable customer service professional to join our client’s team in NSW Government as a call centre operator. This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About your new roleAs a Call Centre Operator, you will be responsible for responding to incoming customer requests received through multiple channels, including phone and email, following the Department policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationMaintain customer satisfaction Stay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databases in their inhouse systems What you will needThe call centre/customer service representatives are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating customers with honest, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentAdvanced computer literacy skillsPrevious experience in a contact centre would be beneficial This is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something bigger Next stepsIf you are ready to apply for this opportunity, please select “Apply Now”. Have a question before applying? Please contact Daniel Perry on daniel.perry@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We are seeking an energetic and reliable customer service professional to join our client’s team in NSW Government as a call centre operator. This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About your new roleAs a Call Centre Operator, you will be responsible for responding to incoming customer requests received through multiple channels, including phone and email, following the Department policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationMaintain customer satisfaction Stay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databases in their inhouse systems What you will needThe call centre/customer service representatives are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating customers with honest, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentAdvanced computer literacy skillsPrevious experience in a contact centre would be beneficial This is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something bigger Next stepsIf you are ready to apply for this opportunity, please select “Apply Now”. Have a question before applying? Please contact Daniel Perry on daniel.perry@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • chullora, new south wales
    • temporary
    • AU$28.00 - AU$30.00, per hour, super
    • full-time
    Your New RoleWork for one of Australia’s most well known Retail companies in a vibrant and fast paced customer service team. As the Customer Care Representative you will be responsible for the investigation and resolution of escalated customer queries.Your main responsibilities will include:Liaising with customers via phone, email and online chatLog and update all information in the system correctlyProviding customers with regular updates regarding their queries or complaintsReviewing customer files to ensure that nothing has been missedEmpathetically listen to customers and promptly provide solutions Your profile will demonstrate: Previous customer service, disputes, complaints, claims, order processing, customer care, call centre or contact centre experience is idealA 'can-do' attitude and willingness to learnHigh attention to detail Benefits to you:Start ASAPFlexible work optionsCompetitive hourly rateWork for a renowned Australian companyWork in a role that will keep you busy!This is a great opportunity for experienced Customer Care Representatives to join a busy role. If you are interested in this role, please press APPLY NOW.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New RoleWork for one of Australia’s most well known Retail companies in a vibrant and fast paced customer service team. As the Customer Care Representative you will be responsible for the investigation and resolution of escalated customer queries.Your main responsibilities will include:Liaising with customers via phone, email and online chatLog and update all information in the system correctlyProviding customers with regular updates regarding their queries or complaintsReviewing customer files to ensure that nothing has been missedEmpathetically listen to customers and promptly provide solutions Your profile will demonstrate: Previous customer service, disputes, complaints, claims, order processing, customer care, call centre or contact centre experience is idealA 'can-do' attitude and willingness to learnHigh attention to detail Benefits to you:Start ASAPFlexible work optionsCompetitive hourly rateWork for a renowned Australian companyWork in a role that will keep you busy!This is a great opportunity for experienced Customer Care Representatives to join a busy role. If you are interested in this role, please press APPLY NOW.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • blacktown, new south wales
    • permanent
    • AU$75 - AU$80, per year, Superannuation, company car
    • full-time
    Supervisor / Team LeaderWell known utility manufacturer | Blacktown areaAttractive permanent salary, $80,000k + super with company carProgression available | Supportive team The Company:Global Manufacturer and Distributor with a broad product range and a strong reputation in the marketplace. Due to continued success an experienced, results driven and self motivated Branch Supervisor is needed to join and lead a busy team. The Position:Providing support to overall branch including counter sales, phone enquiries, inventory and warehouseSupervision of up to 8 branch staff membersOrganise the receipt, storage and dispatch of goodsMonitoring the day to day running of the branch and ensuring the flow of operations in a highly professional mannerCompliance in OHS Legislation The Candidate:Experience in a similar manufacturing environmentProven track record in a supervisory roleHave high attention to detail and be able to prioritise effectivelyIntermediate skills in Microsoft Word & ExcelBe highly organised, self motivated and a team playerWarehousing experience highly desirableAbility to deal with customersThe Benefits:Competitive salaryCompany carPermanent opportunityOnsite parkingSupportive team and managerChance to work for a well known market leader To be considered for this position, please apply directly to this advertisement or contact Janelle Hwang via janelle.hwang@randstad.com.au or 02 9615 5366 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Supervisor / Team LeaderWell known utility manufacturer | Blacktown areaAttractive permanent salary, $80,000k + super with company carProgression available | Supportive team The Company:Global Manufacturer and Distributor with a broad product range and a strong reputation in the marketplace. Due to continued success an experienced, results driven and self motivated Branch Supervisor is needed to join and lead a busy team. The Position:Providing support to overall branch including counter sales, phone enquiries, inventory and warehouseSupervision of up to 8 branch staff membersOrganise the receipt, storage and dispatch of goodsMonitoring the day to day running of the branch and ensuring the flow of operations in a highly professional mannerCompliance in OHS Legislation The Candidate:Experience in a similar manufacturing environmentProven track record in a supervisory roleHave high attention to detail and be able to prioritise effectivelyIntermediate skills in Microsoft Word & ExcelBe highly organised, self motivated and a team playerWarehousing experience highly desirableAbility to deal with customersThe Benefits:Competitive salaryCompany carPermanent opportunityOnsite parkingSupportive team and managerChance to work for a well known market leader To be considered for this position, please apply directly to this advertisement or contact Janelle Hwang via janelle.hwang@randstad.com.au or 02 9615 5366 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • chatswood, new south wales
    • permanent
    • AU$50,000 - AU$61,000, per year, super + product discounts
    • full-time
    Customer Service / LodgementsGlobal insurance company offering ongoing supportive training & career developmentHighly competitive salaryConveniently located near public transport - Chatswood station - close to cafes/shopsFlexible work arrangements - 2 or 3 days work from home!Onboarding and training from home About the companyOur client is a global financial services leader offering insurance solutions across Home & Contents, Motor, Travel, Pet & Commercial. Their strong footprint internationally has allowed exponential growth into the everyday names you know today.About the roleThe customer service and lodgements team are looking for customer service extraodinaires like you to manage the general inbound customer queries regarding their policy or to manage the first part of their claims lodgement. You will be a customers first point of contact.The hours are Monday to Friday between 9.00AM - 5.00PM (7.5 hour days):Deliver exceptional customer service across general customer queriesEnsuring speed and accuracy in the collation of reporting insurance claimsUpdating CRM and generating and sending required correspondenceEscalate specific interactions and scenarios to seniors and team leader Skills & ExperienceDemonstrated high level customer service experienceExcellent communication skills - written and verbalStrong time management skillsDemonstrate team work and strong sense of ownership and responsibility Benefits & CultureHybrid work model - WFH and the office6-8 weeks training providedJoin a dynamic team with great culture and valuesOpportunity for further growth and development across many different parts of the businessReward and recognition platformsMulticultural and diverse How to apply?If this sounds like you, Apply Now! Or email your updated CV in word doc to lavender.pham@randstad.com.au(You must be an Ausralian Citizen or P.R. to apply)At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Customer Service / LodgementsGlobal insurance company offering ongoing supportive training & career developmentHighly competitive salaryConveniently located near public transport - Chatswood station - close to cafes/shopsFlexible work arrangements - 2 or 3 days work from home!Onboarding and training from home About the companyOur client is a global financial services leader offering insurance solutions across Home & Contents, Motor, Travel, Pet & Commercial. Their strong footprint internationally has allowed exponential growth into the everyday names you know today.About the roleThe customer service and lodgements team are looking for customer service extraodinaires like you to manage the general inbound customer queries regarding their policy or to manage the first part of their claims lodgement. You will be a customers first point of contact.The hours are Monday to Friday between 9.00AM - 5.00PM (7.5 hour days):Deliver exceptional customer service across general customer queriesEnsuring speed and accuracy in the collation of reporting insurance claimsUpdating CRM and generating and sending required correspondenceEscalate specific interactions and scenarios to seniors and team leader Skills & ExperienceDemonstrated high level customer service experienceExcellent communication skills - written and verbalStrong time management skillsDemonstrate team work and strong sense of ownership and responsibility Benefits & CultureHybrid work model - WFH and the office6-8 weeks training providedJoin a dynamic team with great culture and valuesOpportunity for further growth and development across many different parts of the businessReward and recognition platformsMulticultural and diverse How to apply?If this sounds like you, Apply Now! Or email your updated CV in word doc to lavender.pham@randstad.com.au(You must be an Ausralian Citizen or P.R. to apply)At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • chatswood, new south wales
    • permanent
    • full-time
    Home Claims Client Manager Global insurance company offering ongoing supportive training & career developmentCompetitive salary - especially if you have claims experience Conveniently located near public transport - Chatswood station - close to cafes/shopsFlexible work arrangements - 2/3 days work from home! About the company Our client is a global financial services leader offering insurance solutions across Home & Contents, Motor, Travel, Pet & Commercial. Their strong footprint internationally has allowed exponential growth into the everyday names you know today.About the role The Home Claims team are looking for customer service extradinaires like you to manage a portfolio of home claims from end to end. The hours are Monday to Friday between 9.00AM - 5.00PM (7.5 hour days):Deliver exceptional customer service across day to day management of customer queriesEnsuring speed and accuracy in the collation of reporting insurance claimsUpdating CRM and generating and sending correspondenceEscalate specific interactions and scenarios to seniors and team leaderManagement of the claim and identify potential fraud claims Skills & ExperienceDemonstrated high level customer service experienceHome claims experience desired (salary negotiable)Excellent communication skills - written and verbalStrong time management skillsDemonstrate team work and strong sense of ownership and responsibility Benefits & CultureHybrid work model - WFH and the office6-8 weeks training providedJoin a dynamic team with great culture and valuesOpportunity for further growth and development across many different parts of the businessReward and recognition platformsMulticultural and diverse How to apply? If this sounds like you, Apply Now! Or email your updated CV in word doc to lavender.pham@randstad.com.au (You must be an Ausralian Citizen or P.R. to apply)At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Home Claims Client Manager Global insurance company offering ongoing supportive training & career developmentCompetitive salary - especially if you have claims experience Conveniently located near public transport - Chatswood station - close to cafes/shopsFlexible work arrangements - 2/3 days work from home! About the company Our client is a global financial services leader offering insurance solutions across Home & Contents, Motor, Travel, Pet & Commercial. Their strong footprint internationally has allowed exponential growth into the everyday names you know today.About the role The Home Claims team are looking for customer service extradinaires like you to manage a portfolio of home claims from end to end. The hours are Monday to Friday between 9.00AM - 5.00PM (7.5 hour days):Deliver exceptional customer service across day to day management of customer queriesEnsuring speed and accuracy in the collation of reporting insurance claimsUpdating CRM and generating and sending correspondenceEscalate specific interactions and scenarios to seniors and team leaderManagement of the claim and identify potential fraud claims Skills & ExperienceDemonstrated high level customer service experienceHome claims experience desired (salary negotiable)Excellent communication skills - written and verbalStrong time management skillsDemonstrate team work and strong sense of ownership and responsibility Benefits & CultureHybrid work model - WFH and the office6-8 weeks training providedJoin a dynamic team with great culture and valuesOpportunity for further growth and development across many different parts of the businessReward and recognition platformsMulticultural and diverse How to apply? If this sounds like you, Apply Now! Or email your updated CV in word doc to lavender.pham@randstad.com.au (You must be an Ausralian Citizen or P.R. to apply)At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$30.00 - AU$31.00, per hour, super
    • full-time
    Entry Level Banking - Digital Bank - Inbound Call CentreMultiple exciting temp opportunities with a view to permanency within 6 monthsWynyard location! Right outside the train stationNo banking experience required, just customer service guns!Mapped out opportunities to build your career and up-skill right from the start$31.25ph + superYour new companyThis is a FT temporary opportunity to join a subsidiary of a Big 4 Bank! Renowned for leading the Australian financial space, my client aims to assist their staff, customers and the wider community by providing an excellent customer experience. By fostering a diverse work culture and a positive team environment, employees are valued and recognised for their efforts and commitment.Your new roleBe the first point of contact for customers across phone, email & chatAnswer queries regarding general, everyday banking productsConsistently provide excellent customer service and go above & beyondMultitask work across multiple internal systems and softwaresYour skills and experienceA customer-centric & service-oriented mind-setExcellent communication skills, verbal and writtenThrive in a fast paced environment to multitask and meet multiple deadlinesPositive and resilient focused on delivering the best results each and every dayA keen interest in banking and financePlease note: We’re looking for flexible candidates as this customer care team works on a rotating roster between 8:00am - 8.00pm between Monday - Sunday.Your benefitsGreat location - Wynyard stationCompetitive payrate!Opportunity to gain a permanent role within one of Australia’s largest digital banksAn exciting opportunity to shape your career within the banking industryOngoing extensive training programs for learning and developmentYour next stepTo launch your career, click ‘apply now’ or contact Lavender Pham, consultant on 02 8215 1067 // lavender.pham@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Entry Level Banking - Digital Bank - Inbound Call CentreMultiple exciting temp opportunities with a view to permanency within 6 monthsWynyard location! Right outside the train stationNo banking experience required, just customer service guns!Mapped out opportunities to build your career and up-skill right from the start$31.25ph + superYour new companyThis is a FT temporary opportunity to join a subsidiary of a Big 4 Bank! Renowned for leading the Australian financial space, my client aims to assist their staff, customers and the wider community by providing an excellent customer experience. By fostering a diverse work culture and a positive team environment, employees are valued and recognised for their efforts and commitment.Your new roleBe the first point of contact for customers across phone, email & chatAnswer queries regarding general, everyday banking productsConsistently provide excellent customer service and go above & beyondMultitask work across multiple internal systems and softwaresYour skills and experienceA customer-centric & service-oriented mind-setExcellent communication skills, verbal and writtenThrive in a fast paced environment to multitask and meet multiple deadlinesPositive and resilient focused on delivering the best results each and every dayA keen interest in banking and financePlease note: We’re looking for flexible candidates as this customer care team works on a rotating roster between 8:00am - 8.00pm between Monday - Sunday.Your benefitsGreat location - Wynyard stationCompetitive payrate!Opportunity to gain a permanent role within one of Australia’s largest digital banksAn exciting opportunity to shape your career within the banking industryOngoing extensive training programs for learning and developmentYour next stepTo launch your career, click ‘apply now’ or contact Lavender Pham, consultant on 02 8215 1067 // lavender.pham@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$50,000 - AU$60,000, per year, super, commission and more!
    • full-time
    Your New Role Australia's leading Telco company is seeking 20 permanent x Telesales representatives to join their vibrant team in North Ryde. You will be reporting into the Telesales Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseProviding a high level of customer serviceGeneral administration as requiredThe BenefitsIncredible on-boarding and training programQuick career progressionAbility to earn lots of $$$Work with a supportive and inclusive teamLocated in North Ryde, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Sales, Telesales, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New Role Australia's leading Telco company is seeking 20 permanent x Telesales representatives to join their vibrant team in North Ryde. You will be reporting into the Telesales Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseProviding a high level of customer serviceGeneral administration as requiredThe BenefitsIncredible on-boarding and training programQuick career progressionAbility to earn lots of $$$Work with a supportive and inclusive teamLocated in North Ryde, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Sales, Telesales, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$55,000 - AU$60,000 per year
    • full-time
    Your next opportunity!Calling all customer service guns!I am recruiting for an exciting new position with one of the biggest organisations in Australia. You will be working for a global leader within the banking and financial services industry and one of the big four banks. This opportunity will allow you to progress your career within Financial Services and gain exposure to products and services . What we are looking forWe are looking for ambitious, customer focused individuals, who enjoy providing solutions for clients and customers alike and want to start and nurture their career within financial services.Insurance experience is not essential, as the right attitude, the ability to learn, adapt and deliver results in a fast paced environment is the key to success in this role.Ideally you will have experience in:Providing excellent customer service over the phoneNegotiating, problem solving and dealing with complex enquiriesBe a strong team player Educating customers and explaining complex information in simple termsFinancial services experience is desirable, but not essentialWorking in a fast paced environment with strong analytical skills and excellent attention to detaill The BenefitsIn return for your commitment to this role you will be working for an employer who provides staff with:Development, top class training and clear career progressionAn attractive salary package for youWorking from home currently, hybrid working when restrictions easeWorking full time Monday to Friday between the hours of 8am and 8pm (rotating roster) If you are ready to kick start your career within the banking and finance industry, and can begin full time work in October please Apply Now.If you have any questions, please contact me on 0422 697 181/ Sinead.Buckley@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your next opportunity!Calling all customer service guns!I am recruiting for an exciting new position with one of the biggest organisations in Australia. You will be working for a global leader within the banking and financial services industry and one of the big four banks. This opportunity will allow you to progress your career within Financial Services and gain exposure to products and services . What we are looking forWe are looking for ambitious, customer focused individuals, who enjoy providing solutions for clients and customers alike and want to start and nurture their career within financial services.Insurance experience is not essential, as the right attitude, the ability to learn, adapt and deliver results in a fast paced environment is the key to success in this role.Ideally you will have experience in:Providing excellent customer service over the phoneNegotiating, problem solving and dealing with complex enquiriesBe a strong team player Educating customers and explaining complex information in simple termsFinancial services experience is desirable, but not essentialWorking in a fast paced environment with strong analytical skills and excellent attention to detaill The BenefitsIn return for your commitment to this role you will be working for an employer who provides staff with:Development, top class training and clear career progressionAn attractive salary package for youWorking from home currently, hybrid working when restrictions easeWorking full time Monday to Friday between the hours of 8am and 8pm (rotating roster) If you are ready to kick start your career within the banking and finance industry, and can begin full time work in October please Apply Now.If you have any questions, please contact me on 0422 697 181/ Sinead.Buckley@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • tweed heads, new south wales
    • temporary
    • AU$31.25 - AU$31.25, per hour, super & retailer discounts
    • full-time
    Kingscliff locationFull time temporary assignment until 1st April, potential to extend$31.25 per hour plus super URGENTLY RECRUITING THOSE WITH A CURRENT WWCC & A CLEARED POLICE CHECK (within the last 2 months)Randstad has partnered with a leading State Government Education provider to source multiple Contact Centre operators to join their team. This team is focused on providing an excellent customer experience on each and every call and operative in a team focused collaborative environment.As a contact centre operator, you will be responsible for making outbound phone calls to an existing customer base to assist future students to progress in their enrollment. We’re looking for self motivated high performing individuals to contribute to team success. In addition, you will possess:High attention to detailExcellent written and verbal communication skillsDemonstrated ability to prioritise tasksDemonstrated ability working in a high volume environment, either sales, education, contact centre, hospitality or retail.Experience with computer systems / programs Must be able to articulate how you apply the following values in everyday situations for interview: Collaboration, integrity, customer centricity, excellence IN ORDER TO PROGRESSDue to the fast nature of this recruit, you must ALREADY have the following:A cleared police check from within the last 2 monthsA current Working With Childrens CheckHow to applyPlease submit your resume (in word format) by clicking ‘Apply Now'.For more information, you can contact Randstad on (02) 4032 7350.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Kingscliff locationFull time temporary assignment until 1st April, potential to extend$31.25 per hour plus super URGENTLY RECRUITING THOSE WITH A CURRENT WWCC & A CLEARED POLICE CHECK (within the last 2 months)Randstad has partnered with a leading State Government Education provider to source multiple Contact Centre operators to join their team. This team is focused on providing an excellent customer experience on each and every call and operative in a team focused collaborative environment.As a contact centre operator, you will be responsible for making outbound phone calls to an existing customer base to assist future students to progress in their enrollment. We’re looking for self motivated high performing individuals to contribute to team success. In addition, you will possess:High attention to detailExcellent written and verbal communication skillsDemonstrated ability to prioritise tasksDemonstrated ability working in a high volume environment, either sales, education, contact centre, hospitality or retail.Experience with computer systems / programs Must be able to articulate how you apply the following values in everyday situations for interview: Collaboration, integrity, customer centricity, excellence IN ORDER TO PROGRESSDue to the fast nature of this recruit, you must ALREADY have the following:A cleared police check from within the last 2 monthsA current Working With Childrens CheckHow to applyPlease submit your resume (in word format) by clicking ‘Apply Now'.For more information, you can contact Randstad on (02) 4032 7350.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • full-time
    Your new companyAn exciting opportunity to join an organisation renowned for leading the Australian financial space. This organisation offers exciting and new development and growth opportunities. Work for an organisation that thrive upon delivering results and strive for excellence.Your new roleNegotiating outstanding balance with customersReducing settlement paymentsGetting involved with legal actionsProvide customers with solution methods on becoming debt freeProactive debt collection calls and following up on remittance receiptsWhat you’ll need to succeedMinimum 1 year of experience in collections in the banking industryRelevant degree qualification preferredAbility to perform well in a fast paced environment with great attention to detailExcellent problem solving and negotiation skillsWarm and empathetic phone manner Your benefitsEnjoy great city views and modern offices for a prestigious bank. A great opportunity to work in a positive and collaborative team culture and environment. Opportunities to progress within your desired department of the organisation. Enjoy generous work benefits and rewards. Your next stepTo launch your career, click ‘apply now’ with an updated copy of your CV or contact Sandra on 02 8095 1752 or sandra.sadaka@randstad.com.au to discuss further.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new companyAn exciting opportunity to join an organisation renowned for leading the Australian financial space. This organisation offers exciting and new development and growth opportunities. Work for an organisation that thrive upon delivering results and strive for excellence.Your new roleNegotiating outstanding balance with customersReducing settlement paymentsGetting involved with legal actionsProvide customers with solution methods on becoming debt freeProactive debt collection calls and following up on remittance receiptsWhat you’ll need to succeedMinimum 1 year of experience in collections in the banking industryRelevant degree qualification preferredAbility to perform well in a fast paced environment with great attention to detailExcellent problem solving and negotiation skillsWarm and empathetic phone manner Your benefitsEnjoy great city views and modern offices for a prestigious bank. A great opportunity to work in a positive and collaborative team culture and environment. Opportunities to progress within your desired department of the organisation. Enjoy generous work benefits and rewards. Your next stepTo launch your career, click ‘apply now’ with an updated copy of your CV or contact Sandra on 02 8095 1752 or sandra.sadaka@randstad.com.au to discuss further.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • blacktown, new south wales
    • temporary
    • AU$55,000 - AU$60,000, per year, Superannuation
    • full-time
    Customer Service CoordinatorTemporary to permanent opportunityWork close to home, Blacktown area | Onsite parkingPermanent salary up to $60,000 + super | Growing organisation The Company:An industry leading building and construction company is on the search for a proactive, experienced and passionate Customer Service Representative to join their growing business. You will be part of a close knit team assisting various internal and external stakeholders.The Position:Providing exceptional customer service and assisting with enquiries via phone and emailProcessing customer orders via SAPDealing with stock allocationsProcessing invoices, raising credits and returnsData entry of customer informationReporting and other ad hoc duties as directed The Candidate:Proven experience in a similar office based customer service role Strong verbal and written communication skillsDemonstrate exceptional interpersonal skillsAbility to work in a fast paced office and meet deadlinesExperience with SAP is advantageousMust be available to work rotating weeks 7am to 3pm and 9am to 5pm Monday to Friday The Benefits:Stable and secure position with a well established and growing companyWork close to home, with plenty of onsite parkingCompetitive salary - up to $60,000 + Super depending on experienceOpportunity to work for leading organisation with endless internal opportunities To be considered for this position, please apply directly to this advertisement or contact Janelle Hwang via janelle.hwang@randstad.com.au or 02 9615 5366 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Customer Service CoordinatorTemporary to permanent opportunityWork close to home, Blacktown area | Onsite parkingPermanent salary up to $60,000 + super | Growing organisation The Company:An industry leading building and construction company is on the search for a proactive, experienced and passionate Customer Service Representative to join their growing business. You will be part of a close knit team assisting various internal and external stakeholders.The Position:Providing exceptional customer service and assisting with enquiries via phone and emailProcessing customer orders via SAPDealing with stock allocationsProcessing invoices, raising credits and returnsData entry of customer informationReporting and other ad hoc duties as directed The Candidate:Proven experience in a similar office based customer service role Strong verbal and written communication skillsDemonstrate exceptional interpersonal skillsAbility to work in a fast paced office and meet deadlinesExperience with SAP is advantageousMust be available to work rotating weeks 7am to 3pm and 9am to 5pm Monday to Friday The Benefits:Stable and secure position with a well established and growing companyWork close to home, with plenty of onsite parkingCompetitive salary - up to $60,000 + Super depending on experienceOpportunity to work for leading organisation with endless internal opportunities To be considered for this position, please apply directly to this advertisement or contact Janelle Hwang via janelle.hwang@randstad.com.au or 02 9615 5366 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • parramatta, new south wales
    • contract
    • AU$29.00 - AU$30.00, per hour, AU$29 - AU$30 per hour + Work From Home or Parramatta
    • full-time
    The role Our customer support coordinators provide high-quality customer service to all internal and external stakeholders by telephone and email. Worked is performed wither from home or our Parramatta office. Calls will range in complexity but predominantly be taking requests for maintenance work and following a process to create work order requests. You can expect to:Respond to high volume inbound calls from members of the community, some of which are from a low socio-economic background  Monitor and take appropriate actions to ensure work orders are completed within contractual service level agreements Maintain and update various databases, spreadsheets and documents The benefits 6 Month Contract to start immediately Shift Time : 8am - 4pm Day shift: $29.59/hr + Superannuation Flexibility to work from home or from the Parramatta office - which is conveniently located close to public transport Supportive, friendly and diverse office environment  Comprehensive onboarding training program designed to set you up for success  What we are looking forPrevious customer service or call centre experience essential in any industry  Ability to listen and demonstrate empathy to customersMust be tech savvy, we use multiple systems and screens  Resilience when dealing with challenging calls The successful applicants will genuinely care about their customers and want to make a positive impact on other people's lives within local communities. If your values align with this and you thrive being in a busy and diverse workplace, then we want to meet you! You must have valid working rights in Australia to be eligible for this role. If successful, you must be comfortable completing a workplace medical assessment, police check & reference checks.
    The role Our customer support coordinators provide high-quality customer service to all internal and external stakeholders by telephone and email. Worked is performed wither from home or our Parramatta office. Calls will range in complexity but predominantly be taking requests for maintenance work and following a process to create work order requests. You can expect to:Respond to high volume inbound calls from members of the community, some of which are from a low socio-economic background  Monitor and take appropriate actions to ensure work orders are completed within contractual service level agreements Maintain and update various databases, spreadsheets and documents The benefits 6 Month Contract to start immediately Shift Time : 8am - 4pm Day shift: $29.59/hr + Superannuation Flexibility to work from home or from the Parramatta office - which is conveniently located close to public transport Supportive, friendly and diverse office environment  Comprehensive onboarding training program designed to set you up for success  What we are looking forPrevious customer service or call centre experience essential in any industry  Ability to listen and demonstrate empathy to customersMust be tech savvy, we use multiple systems and screens  Resilience when dealing with challenging calls The successful applicants will genuinely care about their customers and want to make a positive impact on other people's lives within local communities. If your values align with this and you thrive being in a busy and diverse workplace, then we want to meet you! You must have valid working rights in Australia to be eligible for this role. If successful, you must be comfortable completing a workplace medical assessment, police check & reference checks.
    • parramatta, new south wales
    • contract
    • AU$29.59 - AU$29.59, per hour, Superannuation
    • full-time
    What are the perks?Full time hours – 6-month contracts available now8am till 4pm shift timeDay shift: $29.59/hr + Superannuation Location Flexibility - Work From Home or Convenient Parramatta location - close to public transport (no on-site parking available)Supportive, friendly and diverse office environment Comprehensive onboarding training program designed to set you up for success What we are looking for:Previous customer service experience essential in any industry Must be tech savvy, we use multiple systems and screens need to have strong Computer skills and knowledge / experience with Microsoft TeamsAbove all, we are looking for people who genuinely care about their customers and want to make a positive impact on other people’s lives. If your values align with this and you thrive being in a busy and diverse workplace, then we want to meet you!You must have valid working rights in Australia to be eligible for this role. If successful, you must be comfortable completing a workplace medical assessment, police check & reference checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    What are the perks?Full time hours – 6-month contracts available now8am till 4pm shift timeDay shift: $29.59/hr + Superannuation Location Flexibility - Work From Home or Convenient Parramatta location - close to public transport (no on-site parking available)Supportive, friendly and diverse office environment Comprehensive onboarding training program designed to set you up for success What we are looking for:Previous customer service experience essential in any industry Must be tech savvy, we use multiple systems and screens need to have strong Computer skills and knowledge / experience with Microsoft TeamsAbove all, we are looking for people who genuinely care about their customers and want to make a positive impact on other people’s lives. If your values align with this and you thrive being in a busy and diverse workplace, then we want to meet you!You must have valid working rights in Australia to be eligible for this role. If successful, you must be comfortable completing a workplace medical assessment, police check & reference checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$55,000 - AU$56,000, per year, plus a 15% bonus and superannuation
    • full-time
    Your new companyYour new company is one of the leading Insurance brands in Australia. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey. They foster a diverse work culture and a positive team attitude, where employees are valued and recognised for their efforts and commitment. Your benefitsFull time permanent role with career progressionBased in Sydney Olympic Park close to train stationOnly 2 days at office the rest at home!Monday- Friday- say goodbye to weekend workWorking hours 9-5 no late eveningsLots of opportunity to expand your knowledge and growClose to shops, cafes and restaurantsJoin a team of industry professionals6 weeks of valuable and supportive training15% bonus available Your skills and experienceCustomer Service experience is a mustA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focus Your new roleAssist in providing customers with solutionsHandle all incoming claims and queriesEnsure all emails, administration and quotes are compliant with regulationAssist Australians with natural disasters Your next stepTo launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss furtherAustralian Citizens or Permanent Residents are welcome to applyAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new companyYour new company is one of the leading Insurance brands in Australia. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey. They foster a diverse work culture and a positive team attitude, where employees are valued and recognised for their efforts and commitment. Your benefitsFull time permanent role with career progressionBased in Sydney Olympic Park close to train stationOnly 2 days at office the rest at home!Monday- Friday- say goodbye to weekend workWorking hours 9-5 no late eveningsLots of opportunity to expand your knowledge and growClose to shops, cafes and restaurantsJoin a team of industry professionals6 weeks of valuable and supportive training15% bonus available Your skills and experienceCustomer Service experience is a mustA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focus Your new roleAssist in providing customers with solutionsHandle all incoming claims and queriesEnsure all emails, administration and quotes are compliant with regulationAssist Australians with natural disasters Your next stepTo launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss furtherAustralian Citizens or Permanent Residents are welcome to applyAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • full-time
    Your New CompanyA global prestigious Automotive company is seeking a professional Customer Service representative to join their nurturing and friendly team located in Zetland. This business is renowned for their global presence, career development and close-knit team dynamic. Your New RoleAs the Customer Service assistant, you will be responsible for providing administrative and customer service support to inbound calling customers. You will be reporting directly into the Customer Services Manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main Responsibilities Liaising with car dealerships for repairs Organising payment plans for customersDelivering high level of customer serviceDealing with inbound enquiries from customersInforming customers of unforeseen delays or problemsYour Company BenefitsWork for a prestigious brand recognised worldwideFlexibility to work from home after initial training periodCompany wide health & well-being initiativesFree parking on site Laptop and headset provided Annual Performance BonusesSuccessful team with a common goal to provide a fantastic service $50,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your familyYour ExperiencePrevious experience in admin, call centre and customer service is desired Articulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New CompanyA global prestigious Automotive company is seeking a professional Customer Service representative to join their nurturing and friendly team located in Zetland. This business is renowned for their global presence, career development and close-knit team dynamic. Your New RoleAs the Customer Service assistant, you will be responsible for providing administrative and customer service support to inbound calling customers. You will be reporting directly into the Customer Services Manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main Responsibilities Liaising with car dealerships for repairs Organising payment plans for customersDelivering high level of customer serviceDealing with inbound enquiries from customersInforming customers of unforeseen delays or problemsYour Company BenefitsWork for a prestigious brand recognised worldwideFlexibility to work from home after initial training periodCompany wide health & well-being initiativesFree parking on site Laptop and headset provided Annual Performance BonusesSuccessful team with a common goal to provide a fantastic service $50,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your familyYour ExperiencePrevious experience in admin, call centre and customer service is desired Articulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$57,400 - AU$57,400, per year, plus super
    • full-time
    Your new companyKick-start 2022 with a fantastic opportunity!Working for a Big 4 Bank means that you will receive world-class training and the career development opportunities are endless. The training and experience gained in this position will set you on a path towards a number of different careers within the banking and finance industry. Whether your goal is a business banker or a financial advisor, this is a great place to start!Your new roleYou will be playing a key role in supporting their customers, who are at the heart of their business. You will be hard working, outcome focused and looking for a role where you can excel.Provide a high level of customer service to inbound callers over the phoneUse multiple computer systems, alongside your problem solving skillsWork in a structured environment, meeting and exceeding KPI'sEnsure customers records are kept up to dateYour skills and experiencePrevious customer service experience, including retail and hospitalityExcellent communication skills, both written and verbalAbility to multi-task and thrive in a busy environmentA team player with a passion for banking and financeDegree level education is preferred (finance or business graduate highly desired)Your benefitsA diverse and vibrant cultureCompetitive salary - $57,400 + superDetailed training and ongoing supportEndless career progression opportunitiesPermanent, full-time positions (Mon - Fri)Beautiful offices in the CBD, close to public transportHow to applyApply today to ensure you don’t miss out!Please note you must be an Australian/NZ Citizen or Permanent Resident to apply for this position.If you have any questions, or to have a confidential discussion, please reach out to Hollie on Hollie.Carwardine@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new companyKick-start 2022 with a fantastic opportunity!Working for a Big 4 Bank means that you will receive world-class training and the career development opportunities are endless. The training and experience gained in this position will set you on a path towards a number of different careers within the banking and finance industry. Whether your goal is a business banker or a financial advisor, this is a great place to start!Your new roleYou will be playing a key role in supporting their customers, who are at the heart of their business. You will be hard working, outcome focused and looking for a role where you can excel.Provide a high level of customer service to inbound callers over the phoneUse multiple computer systems, alongside your problem solving skillsWork in a structured environment, meeting and exceeding KPI'sEnsure customers records are kept up to dateYour skills and experiencePrevious customer service experience, including retail and hospitalityExcellent communication skills, both written and verbalAbility to multi-task and thrive in a busy environmentA team player with a passion for banking and financeDegree level education is preferred (finance or business graduate highly desired)Your benefitsA diverse and vibrant cultureCompetitive salary - $57,400 + superDetailed training and ongoing supportEndless career progression opportunitiesPermanent, full-time positions (Mon - Fri)Beautiful offices in the CBD, close to public transportHow to applyApply today to ensure you don’t miss out!Please note you must be an Australian/NZ Citizen or Permanent Resident to apply for this position.If you have any questions, or to have a confidential discussion, please reach out to Hollie on Hollie.Carwardine@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$41.00 - AU$42.00 per hour
    • full-time
    About the roleAs a customer service officer you will be responsible for answering enquiries via phone, email and face to face. Some other common duties may include:Providing up to date and accurate information to customersProcessing applications using internal computer systemMaintaining up to date records in databaseExercise judgement, initiative and excellent attention to detail handling requests and enquiriesTo be success for this role you MUST:Previous experience in call centre/contact centre rolesExcellent verbal and written communication skillsIntermediate Microsoft Office skills (word, excel and outlook)Excellent problem solving abilitiesExperience in HR or payroll would be ideal but not essentialAbout youTo be the successful candidate you will ideally: Have the ability to work under pressure and to tight deadlinesAbility to pick up internal computer systems quicklyHave a positive and resilient outlookStrong work ethics and be a team playerBe reliable and punctualShould you meet the criteria above please apply via the link online.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    About the roleAs a customer service officer you will be responsible for answering enquiries via phone, email and face to face. Some other common duties may include:Providing up to date and accurate information to customersProcessing applications using internal computer systemMaintaining up to date records in databaseExercise judgement, initiative and excellent attention to detail handling requests and enquiriesTo be success for this role you MUST:Previous experience in call centre/contact centre rolesExcellent verbal and written communication skillsIntermediate Microsoft Office skills (word, excel and outlook)Excellent problem solving abilitiesExperience in HR or payroll would be ideal but not essentialAbout youTo be the successful candidate you will ideally: Have the ability to work under pressure and to tight deadlinesAbility to pick up internal computer systems quicklyHave a positive and resilient outlookStrong work ethics and be a team playerBe reliable and punctualShould you meet the criteria above please apply via the link online.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$55,000 - AU$60,000 per year
    • full-time
    Your next opportunity!Calling all customer service guns!I am recruiting for an exciting new position with one of the biggest organisations in Australia. You will be working for a global leader within the banking and financial services industry and one of the big four banks. This opportunity will allow you to progress your career within Financial Services and gain exposure to products and services . What we are looking forWe are looking for ambitious, customer focused individuals, who enjoy providing solutions for clients and customers alike and want to start and nurture their career within financial services.Insurance experience is not essential, as the right attitude, the ability to learn, adapt and deliver results in a fast paced environment is the key to success in this role.Ideally you will have experience in:Providing excellent customer service over the phoneNegotiating, problem solving and dealing with complex enquiriesBe a strong team player Educating customers and explaining complex information in simple termsFinancial services experience is desirable, but not essentialWorking in a fast paced environment with strong analytical skills and excellent attention to detaill The BenefitsIn return for your commitment to this role you will be working for an employer who provides staff with:Development, top class training and clear career progressionAn attractive salary package for youWorking from home currently, hybrid working when restrictions easeWorking full time Monday to Friday between the hours of 8am and 8pm (rotating roster) If you are ready to kick start your career within the banking and finance industry, and can begin full time work in October please Apply Now.If you have any questions, please contact me on 0422 697 181/ Sinead.Buckley@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your next opportunity!Calling all customer service guns!I am recruiting for an exciting new position with one of the biggest organisations in Australia. You will be working for a global leader within the banking and financial services industry and one of the big four banks. This opportunity will allow you to progress your career within Financial Services and gain exposure to products and services . What we are looking forWe are looking for ambitious, customer focused individuals, who enjoy providing solutions for clients and customers alike and want to start and nurture their career within financial services.Insurance experience is not essential, as the right attitude, the ability to learn, adapt and deliver results in a fast paced environment is the key to success in this role.Ideally you will have experience in:Providing excellent customer service over the phoneNegotiating, problem solving and dealing with complex enquiriesBe a strong team player Educating customers and explaining complex information in simple termsFinancial services experience is desirable, but not essentialWorking in a fast paced environment with strong analytical skills and excellent attention to detaill The BenefitsIn return for your commitment to this role you will be working for an employer who provides staff with:Development, top class training and clear career progressionAn attractive salary package for youWorking from home currently, hybrid working when restrictions easeWorking full time Monday to Friday between the hours of 8am and 8pm (rotating roster) If you are ready to kick start your career within the banking and finance industry, and can begin full time work in October please Apply Now.If you have any questions, please contact me on 0422 697 181/ Sinead.Buckley@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$30.00 - AU$35.00 per hour
    • full-time
    We are seeking an energetic and reliable customer service professional to join our client’s team in NSW Government as a call centre operator. This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About your new roleAs a Call Centre Operator, you will be responsible for responding to incoming customer requests received through multiple channels, including phone and email, following the Department policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationMaintain customer satisfaction Stay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databases in their inhouse systems What you will needThe call centre/customer service representatives are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating customers with honest, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentAdvanced computer literacy skillsPrevious experience in a contact centre would be beneficial This is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something bigger Next stepsIf you are ready to apply for this opportunity, please select “Apply Now”. Have a question before applying? Please contact Daniel Perry on daniel.perry@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We are seeking an energetic and reliable customer service professional to join our client’s team in NSW Government as a call centre operator. This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About your new roleAs a Call Centre Operator, you will be responsible for responding to incoming customer requests received through multiple channels, including phone and email, following the Department policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationMaintain customer satisfaction Stay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databases in their inhouse systems What you will needThe call centre/customer service representatives are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating customers with honest, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentAdvanced computer literacy skillsPrevious experience in a contact centre would be beneficial This is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something bigger Next stepsIf you are ready to apply for this opportunity, please select “Apply Now”. Have a question before applying? Please contact Daniel Perry on daniel.perry@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • newcastle, new south wales
    • temporary
    • AU$31.88 - AU$31.88, per hour, + penalties & super
    • full-time
    $31.88 p/h + weekend penalty ratesWork with a State Government DepartmentNewcastle CBD location, close to tram stopWe're searching for multiple Customer Service Officers to join a State Government Department on a temporary full time basis. Start date is next Wednesday 5th January for min 3 months.What's involved?In this role you will be providing excellent customer service to the NSW Public whilst navigating multiple software applications in an office/contact centre setting. You will resolve a variety of customer service and administrative related matters on a ticket based system.What do we need from you?Exceptional, professional communication skills both verbal and writtenDemonstrated ability to prioritise tasksHigh attention to detailTech savvy - their are multiple systems to navigate Willingness to complete a Police Check (paid for by our client)Previous experience in a contact centre is preferred but not essentialAbility to work across a 7 day roster for approx 38 hours (standard roster is 4 x 10 hour days, possibility to pick up additional hoursOur client has a health order for mandatory vaccination against COVID-19In return:Bright, open office with views of NewcastleWelcoming team Start as soon as possibleWhat's next?Please submit your resume in Word format if you would like to be considered for these opportunities. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    $31.88 p/h + weekend penalty ratesWork with a State Government DepartmentNewcastle CBD location, close to tram stopWe're searching for multiple Customer Service Officers to join a State Government Department on a temporary full time basis. Start date is next Wednesday 5th January for min 3 months.What's involved?In this role you will be providing excellent customer service to the NSW Public whilst navigating multiple software applications in an office/contact centre setting. You will resolve a variety of customer service and administrative related matters on a ticket based system.What do we need from you?Exceptional, professional communication skills both verbal and writtenDemonstrated ability to prioritise tasksHigh attention to detailTech savvy - their are multiple systems to navigate Willingness to complete a Police Check (paid for by our client)Previous experience in a contact centre is preferred but not essentialAbility to work across a 7 day roster for approx 38 hours (standard roster is 4 x 10 hour days, possibility to pick up additional hoursOur client has a health order for mandatory vaccination against COVID-19In return:Bright, open office with views of NewcastleWelcoming team Start as soon as possibleWhat's next?Please submit your resume in Word format if you would like to be considered for these opportunities. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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