21 customer service & call center jobs found in New South Wales

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    • sydney, new south wales
    • permanent
    • AU$80,000 - AU$95,000 per year
    Your New RoleAn exciting opportunity for an experienced Client Support Officer to join an established software business in a part-time (20 hours per week, across 5 days), 100% remote, work from home role.You’ll provide day-to-day customer support, user assistance, online training and administration, helping clients get the most out of the company’s software platform. This is a great opportunity for someone from customer service, client support, help desk o
    Your New RoleAn exciting opportunity for an experienced Client Support Officer to join an established software business in a part-time (20 hours per week, across 5 days), 100% remote, work from home role.You’ll provide day-to-day customer support, user assistance, online training and administration, helping clients get the most out of the company’s software platform. This is a great opportunity for someone from customer service, client support, help desk o
    • parramatta, new south wales
    • temporary
    • AU$45.00 - AU$46.00 per hour
    Call Centre, Customer Service - Fraud and Scams | Big4BankPay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist customers with thei
    Call Centre, Customer Service - Fraud and Scams | Big4BankPay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist customers with thei
    • coffs harbour, new south wales
    • contract
    • AU$38.89 per hour
    APS3 Participant Support OfficerAre you passionate about making a genuine, positive difference in the lives of people with disability?We are seeking dedicated, empathetic, and customer-focused professionals to join a dynamic team delivering vital frontline support services. As a Participant Support Officer, you will serve as a crucial first point of contact, helping participants navigate services, resolving complex enquiries, and driving social inclusion e
    APS3 Participant Support OfficerAre you passionate about making a genuine, positive difference in the lives of people with disability?We are seeking dedicated, empathetic, and customer-focused professionals to join a dynamic team delivering vital frontline support services. As a Participant Support Officer, you will serve as a crucial first point of contact, helping participants navigate services, resolving complex enquiries, and driving social inclusion e
    • newcastle, new south wales
    • contract
    • AU$603 per day
    EL1 Technical Lead | Workforce Modelling & Analytics CapabilityWe are seeking an EL1 Technical Lead to join a fast-paced, reform-focused team responsible for driving strategic workforce modelling and forecasting. In this high-impact, senior specialist position you will focus on building robust, scalable models that support high-level decision-making through periods of major transformation.If you are a creative problem solver who enjoys designing solutions
    EL1 Technical Lead | Workforce Modelling & Analytics CapabilityWe are seeking an EL1 Technical Lead to join a fast-paced, reform-focused team responsible for driving strategic workforce modelling and forecasting. In this high-impact, senior specialist position you will focus on building robust, scalable models that support high-level decision-making through periods of major transformation.If you are a creative problem solver who enjoys designing solutions
    • wagga wagga, new south wales
    • temporary
    • AU$40.00 per hour
    Your New RoleThis is an excellent opportunity for a dedicated Administrative Officer Level 1 to join the legal support division within a leading state government agency.In this essential administrative role, you will deliver high quality clerical support including word processing, data entry, records maintenance and reception services. You will work closely with legal officers, prosecutors and client assistance staff to assist with case preparation, manage
    Your New RoleThis is an excellent opportunity for a dedicated Administrative Officer Level 1 to join the legal support division within a leading state government agency.In this essential administrative role, you will deliver high quality clerical support including word processing, data entry, records maintenance and reception services. You will work closely with legal officers, prosecutors and client assistance staff to assist with case preparation, manage
    • sydney, new south wales
    • temporary
    • AU$37.50 per hour
    Your New Company Join a dedicated team delivering world-class facility and workplace services on-site at a global Software company, headquartered in Sydney CBD. This environment values operational excellence and seamless customer experience, where every team member plays a key role in maintaining a professional, welcoming atmosphere.Your New Role As the Receptionist, you will be the face of the organisation, ensuring the lobby and front desk operations run
    Your New Company Join a dedicated team delivering world-class facility and workplace services on-site at a global Software company, headquartered in Sydney CBD. This environment values operational excellence and seamless customer experience, where every team member plays a key role in maintaining a professional, welcoming atmosphere.Your New Role As the Receptionist, you will be the face of the organisation, ensuring the lobby and front desk operations run
    • sydney, new south wales
    • permanent
    • AU$80,000 - AU$80,500 per year
    Customer Service | High-Growth FintechAre you a mortgages professional who prides themselves on empathy as much as expertise? Join a dynamic, fast-growing financial services firm that is redefining retirement solutions for Australians.Based in the heart of Double Bay—just a short walk from Edgecliff station—this is your chance to move away from the big banks and into a role where your work has a tangible, life-changing impact on your clients. The Opportuni
    Customer Service | High-Growth FintechAre you a mortgages professional who prides themselves on empathy as much as expertise? Join a dynamic, fast-growing financial services firm that is redefining retirement solutions for Australians.Based in the heart of Double Bay—just a short walk from Edgecliff station—this is your chance to move away from the big banks and into a role where your work has a tangible, life-changing impact on your clients. The Opportuni
    • richmond, new south wales
    • temporary
    Customer Service Representative (Temporary Full-Time) Location: Richmond, VIC (Hybrid options available following initial training)Pay Rate: $38.00 per hour + 12% SuperannuationWork Type: Temporary Full-Time 6 months The OpportunityAre you a customer-focused professional looking for your next career move? We are currently seeking expressions of interest and active applicants for high-volume Customer Service Representative roles with an iconic Australian
    Customer Service Representative (Temporary Full-Time) Location: Richmond, VIC (Hybrid options available following initial training)Pay Rate: $38.00 per hour + 12% SuperannuationWork Type: Temporary Full-Time 6 months The OpportunityAre you a customer-focused professional looking for your next career move? We are currently seeking expressions of interest and active applicants for high-volume Customer Service Representative roles with an iconic Australian
    • bega, new south wales
    • temporary
    • AU$38.89 per hour
    Your New RoleThis is a rewarded opportunity for a Participant Support Officer who thrives on delivering exceptional customer service and making a genuine impact to join a prominent federal government agency through Randstad.You will act as the crucial first point of contact for participants, providers and external stakeholders via front of house services, phone and email. Operating across various regional and metropolitan locations in New South Wales, you
    Your New RoleThis is a rewarded opportunity for a Participant Support Officer who thrives on delivering exceptional customer service and making a genuine impact to join a prominent federal government agency through Randstad.You will act as the crucial first point of contact for participants, providers and external stakeholders via front of house services, phone and email. Operating across various regional and metropolitan locations in New South Wales, you
    • parramatta, new south wales
    • temporary
    • AU$45.00 - AU$46.00 per hour
    Call Centre, Customer Service - Fraud and Scams | Big4BankPay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist customers with thei
    Call Centre, Customer Service - Fraud and Scams | Big4BankPay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist customers with thei
    • rydalmere, new south wales
    • permanent
    • AU$67,000 - AU$75,000 per year
    About Your New Company: Our client is a leading player in the electrical equipment manufacturing sector, known for their commitment to excellence and high industry standards. They consistently provide top-tier service to their customers and are focused on delivering quality products and solutions.About Your New Role: As part of the customer service team, you will report directly to the Customer Service Manager and be responsible for a range of critical fun
    About Your New Company: Our client is a leading player in the electrical equipment manufacturing sector, known for their commitment to excellence and high industry standards. They consistently provide top-tier service to their customers and are focused on delivering quality products and solutions.About Your New Role: As part of the customer service team, you will report directly to the Customer Service Manager and be responsible for a range of critical fun
    • parramatta, new south wales
    • permanent
    • AU$64,000 - AU$65,237 per year
    Customer Service & Retention SpecialistLocation: Parramatta, NSW (Hybrid WFH after training period)Position: Full-Time, PermanentPay: $65,237 + guaranteed 9.5% shift loading + company discountsHours: Fixed roster - Monday to Friday - 9.00 AM - 6.00 PMAbout the ClientOur client is Australia’s largest member-owned, not-for-profit health fund. Built to put members first rather than shareholders, they focus on delivering higher benefits, lower costs, and genui
    Customer Service & Retention SpecialistLocation: Parramatta, NSW (Hybrid WFH after training period)Position: Full-Time, PermanentPay: $65,237 + guaranteed 9.5% shift loading + company discountsHours: Fixed roster - Monday to Friday - 9.00 AM - 6.00 PMAbout the ClientOur client is Australia’s largest member-owned, not-for-profit health fund. Built to put members first rather than shareholders, they focus on delivering higher benefits, lower costs, and genui
    • wollongong, new south wales
    • temporary
    • AU$61.86 per hour
    Support AssessorLocation: Wollongong OfficeFlexibility: Hybrid options available at the discretion of the agencyAbout the OpportunityAre you a compassionate allied health or nursing professional looking to channel your clinical expertise into a role with profound social impact?A premier federal government agency is seeking dedicated individuals to join their national team as Support Needs Assessors. In this fulfilling role, you will step away from traditio
    Support AssessorLocation: Wollongong OfficeFlexibility: Hybrid options available at the discretion of the agencyAbout the OpportunityAre you a compassionate allied health or nursing professional looking to channel your clinical expertise into a role with profound social impact?A premier federal government agency is seeking dedicated individuals to join their national team as Support Needs Assessors. In this fulfilling role, you will step away from traditio
    • newcastle, new south wales
    • contract
    • AU$43.82 per hour
    APS4 Participant Support OfficerAre you passionate about making a positive difference in the lives of Australians and supporting a purpose-driven organisation in the disability sector? We are seeking a dedicated, compassionate, and resilient individual to step into an APS4 Participant Support Officer role. You will play a pivotal role in assisting participants through their journey while balancing safeguarding, policy, and operational goals.The Details:Sta
    APS4 Participant Support OfficerAre you passionate about making a positive difference in the lives of Australians and supporting a purpose-driven organisation in the disability sector? We are seeking a dedicated, compassionate, and resilient individual to step into an APS4 Participant Support Officer role. You will play a pivotal role in assisting participants through their journey while balancing safeguarding, policy, and operational goals.The Details:Sta
    • newcastle, new south wales
    • contract
    • AU$603 per day
    EL1 Assistant Director Strategic PolicyShape the Future of Australian Public Policy & Lead Strategic Reform!Are you an experienced policy professional with a knack for turning high-level concepts into impactful strategy? We are seeking high-performing EL1 Assistant Directors of Strategic Policy to drive crucial reform projects that directly benefit the Australian community. Working within a dynamic Federal Government agency, you will collaborate with key s
    EL1 Assistant Director Strategic PolicyShape the Future of Australian Public Policy & Lead Strategic Reform!Are you an experienced policy professional with a knack for turning high-level concepts into impactful strategy? We are seeking high-performing EL1 Assistant Directors of Strategic Policy to drive crucial reform projects that directly benefit the Australian community. Working within a dynamic Federal Government agency, you will collaborate with key s
    • newcastle, new south wales
    • contract
    • AU$60.26 per hour
    APS6 Policy OfficerAre you a sharp policy mind ready to drive real-world impact in Australia's disability reform space?Join a dynamic team delivering critical policy changes, engaging key stakeholders, and shaping optimal outcomes across the sector. If you thrive in fast-paced environments, exercise strong initiative, and write top-tier briefings for executive leadership, this is your chance to make a lasting difference.The Details:Start: ASAPRole Type: Fu
    APS6 Policy OfficerAre you a sharp policy mind ready to drive real-world impact in Australia's disability reform space?Join a dynamic team delivering critical policy changes, engaging key stakeholders, and shaping optimal outcomes across the sector. If you thrive in fast-paced environments, exercise strong initiative, and write top-tier briefings for executive leadership, this is your chance to make a lasting difference.The Details:Start: ASAPRole Type: Fu
    • parramatta, new south wales
    • temporary
    • AU$45.00 - AU$46.00 per hour
    Call Centre, Customer Service - Fraud and Scams | Big4BankPay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist customers with thei
    Call Centre, Customer Service - Fraud and Scams | Big4BankPay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist customers with thei
    • sydney, new south wales
    • temporary
    • AU$36.39 per hour
    Your New Company Join a leading skin care and specialist pathology network expanding across Sydney. Backed by a strong national presence, this business delivers exceptional patient care in modern clinics that prioritise teamwork, flexibility, and a positive environment.Your New Role As a Medical Receptionist, you will be the face of the clinic, supporting patients and keeping front-of-house running smoothly. With flexible casual shifts available across mul
    Your New Company Join a leading skin care and specialist pathology network expanding across Sydney. Backed by a strong national presence, this business delivers exceptional patient care in modern clinics that prioritise teamwork, flexibility, and a positive environment.Your New Role As a Medical Receptionist, you will be the face of the clinic, supporting patients and keeping front-of-house running smoothly. With flexible casual shifts available across mul
    • sydney, new south wales
    • permanent
    • AU$80,000 - AU$90,000 per year
    Lending Specialist | High-Growth FintechAre you a residential lending professional who prides themselves on empathy as much as expertise? Join a dynamic, fast-growing financial services firm that is redefining retirement solutions for Australians.Based in the heart of Double Bay—just a short walk from Edgecliff station—this is your chance to move away from the big bank bureaucracy and into a role where your work has a tangible, life-changing impact on your
    Lending Specialist | High-Growth FintechAre you a residential lending professional who prides themselves on empathy as much as expertise? Join a dynamic, fast-growing financial services firm that is redefining retirement solutions for Australians.Based in the heart of Double Bay—just a short walk from Edgecliff station—this is your chance to move away from the big bank bureaucracy and into a role where your work has a tangible, life-changing impact on your
    • parramatta, new south wales
    • permanent
    Customer Service Insurance Call CentreLocated in Parramatta CBD - excellent access to train station and public transport$65,237 pa + super + up to 18% shift loading.Full time, permanent opportunitiesBegin a career in a stable industry where you are making a difference to Australians!Ongoing training and developmentABOUT THE COMPANYOur client is Australia's largest not for profit private health insurance provider. With countless years in Australia, they con
    Customer Service Insurance Call CentreLocated in Parramatta CBD - excellent access to train station and public transport$65,237 pa + super + up to 18% shift loading.Full time, permanent opportunitiesBegin a career in a stable industry where you are making a difference to Australians!Ongoing training and developmentABOUT THE COMPANYOur client is Australia's largest not for profit private health insurance provider. With countless years in Australia, they con
    • tamworth, new south wales
    • contract
    • AU$61.86 per hour
    APS6 Support Needs AssessorThe Details:Location: Port Macquarie NSW, Tamworth NSW, Gosford NSW (Highly Favoured locations) or Newcastle NSWContract Start: ASAPContract Length: Until 31st December 2027 (possible extension) Employment Type: Full-Time hoursStandard Hours of Work: 08:30am till 5:00pmPay rate: $61.86 p/h + SuperWork Model: Hybrid (Minimum 2 days in office per week)Work Rights: Australian Citizenship requiredAbout the RoleMake a meaningful impa
    APS6 Support Needs AssessorThe Details:Location: Port Macquarie NSW, Tamworth NSW, Gosford NSW (Highly Favoured locations) or Newcastle NSWContract Start: ASAPContract Length: Until 31st December 2027 (possible extension) Employment Type: Full-Time hoursStandard Hours of Work: 08:30am till 5:00pmPay rate: $61.86 p/h + SuperWork Model: Hybrid (Minimum 2 days in office per week)Work Rights: Australian Citizenship requiredAbout the RoleMake a meaningful impa

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