17 jobs found in Sydney, New South Wales

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    • sydney, new south wales
    • permanent
    • AU$55 - AU$60, per year, Superannuation
    • part-time
    The PositionProcess orders via phone and emailMaintain accurate stock levels across all warehousesPrompt customer resolution of issuesEnsure inventory levels are maintainedWeekly, monthly, yearly reportingLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesInvoicing The CandidateExperience in a similar office based customer service and inventory roleExposure to working within a medical and warehouse environmentIntermediate to advanced MS Excel skillAbility to liaise with stakeholders at various levelsDemonstrate high attention to detail and accuracyExcellent verbal and written communication skillsAbility to work in a busy fast-paced work environment BenefitsCareer progression availableFree on site parkingChance to work for a leading medical organisationTo be considered for this role, please apply directly or email your CV to janelle.hwang@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    The PositionProcess orders via phone and emailMaintain accurate stock levels across all warehousesPrompt customer resolution of issuesEnsure inventory levels are maintainedWeekly, monthly, yearly reportingLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesInvoicing The CandidateExperience in a similar office based customer service and inventory roleExposure to working within a medical and warehouse environmentIntermediate to advanced MS Excel skillAbility to liaise with stakeholders at various levelsDemonstrate high attention to detail and accuracyExcellent verbal and written communication skillsAbility to work in a busy fast-paced work environment BenefitsCareer progression availableFree on site parkingChance to work for a leading medical organisationTo be considered for this role, please apply directly or email your CV to janelle.hwang@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$27.00 - AU$28.00, per hour, plus super and overtime
    • full-time
    Temporary Essential Work - 4 weeks to 6 monthsShare your passion for customer service in a social environmentFull time work from home after 3 day induction at North Ryde This global organisation is currently looking for an enthusiastic and customer-focused individual looking to make a difference and help their community in a corporate environment. It’s the people that give this company its unique culture and you can feel the buzz from the moment you walk in. In this position, you will be fully guided with state of the art Training & Development plus ongoing support to encourage your progression within the company. If you’re tech-savvy, keen to learn and looking for the chance to prove yourself then this is it! The role: Rotating roster from 8am - 7pm3 day onsite induction at North Ryde then completely working from homeAll hardware provided$28.08 plus super plus overtimeInbound calls relating to customer enquiriesGeneral administration supportThe benefits: Close to public transportTraining provided in a supportive environmentCasual attireOpportunity to help your community during the lockdown** National police and background check is required for all applicants ** ** Role is open to Citizens, Permanent Residents, Post Graduates or Working Holiday Visa Holders** If the above sounds like you, we want to talk to you! Roles are filling up fast, and this opportunity is available immediately, so Apply NOW! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Temporary Essential Work - 4 weeks to 6 monthsShare your passion for customer service in a social environmentFull time work from home after 3 day induction at North Ryde This global organisation is currently looking for an enthusiastic and customer-focused individual looking to make a difference and help their community in a corporate environment. It’s the people that give this company its unique culture and you can feel the buzz from the moment you walk in. In this position, you will be fully guided with state of the art Training & Development plus ongoing support to encourage your progression within the company. If you’re tech-savvy, keen to learn and looking for the chance to prove yourself then this is it! The role: Rotating roster from 8am - 7pm3 day onsite induction at North Ryde then completely working from homeAll hardware provided$28.08 plus super plus overtimeInbound calls relating to customer enquiriesGeneral administration supportThe benefits: Close to public transportTraining provided in a supportive environmentCasual attireOpportunity to help your community during the lockdown** National police and background check is required for all applicants ** ** Role is open to Citizens, Permanent Residents, Post Graduates or Working Holiday Visa Holders** If the above sounds like you, we want to talk to you! Roles are filling up fast, and this opportunity is available immediately, so Apply NOW! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$30 - AU$32, per year, Super
    • full-time
    Scheduler / DispatcherMultiple opportunities Immediate start I Western Sydney areas On-going long term temp assignments Well known Utility industry leaders across Western Sydney are looking for reliable, hardworking customer focused Dispatch Coordinators and Schedulers to join their growing teams. Key Responsibilities:Liaise with technicians via phone call and email to plan their daily work schedule Call clients to provide schedules, remind and follow up on appointments for technicians access on propertiesCall clients to probe for more work as needed Perform routine data analysis to ensure effective management of dispatchersMaintain a friendly relationship with internal and external stakeholders continuous satisfactionData entry of incoming jobs and account customers using specialised data entry systems The Candidate Experience in a similar Customer Service or scheduling role in any industryBe highly customer focussed and provide A1 service to all internal and external stakeholdersDemonstrate exceptional interpersonal skills as well as excellent communication skillsHave a warm and friendly attitude with a willingness to learn Strong attention to detail At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Scheduler / DispatcherMultiple opportunities Immediate start I Western Sydney areas On-going long term temp assignments Well known Utility industry leaders across Western Sydney are looking for reliable, hardworking customer focused Dispatch Coordinators and Schedulers to join their growing teams. Key Responsibilities:Liaise with technicians via phone call and email to plan their daily work schedule Call clients to provide schedules, remind and follow up on appointments for technicians access on propertiesCall clients to probe for more work as needed Perform routine data analysis to ensure effective management of dispatchersMaintain a friendly relationship with internal and external stakeholders continuous satisfactionData entry of incoming jobs and account customers using specialised data entry systems The Candidate Experience in a similar Customer Service or scheduling role in any industryBe highly customer focussed and provide A1 service to all internal and external stakeholdersDemonstrate exceptional interpersonal skills as well as excellent communication skillsHave a warm and friendly attitude with a willingness to learn Strong attention to detail At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$30.00 - AU$32.00, per hour, Super
    • full-time
    Scheduler / Dispatcher Multiple opportunities Immediate start I Western Sydney areas On-going long term temp assignments Well known Utility industry leaders across Western Sydney are looking for reliable, hardworking customer focused Dispatch Coordinators and Schedulers to join their growing teams. Key Responsibilities:Liaise with technicians via phone call and email to plan their daily work schedule Call clients to provide schedules, remind and follow up on appointments for technicians access on propertiesCall clients to probe for more work as needed Perform routine data analysis to ensure effective management of dispatchersMaintain a friendly relationship with internal and external stakeholders continuous satisfactionData entry of incoming jobs and account customers using specialised data entry systems The Candidate Experience in a similar Customer Service or scheduling role in any industryBe highly customer focussed and provide A1 service to all internal and external stakeholdersDemonstrate exceptional interpersonal skills as well as excellent communication skillsHave a warm and friendly attitude with a willingness to learn Strong attention to detail At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Scheduler / Dispatcher Multiple opportunities Immediate start I Western Sydney areas On-going long term temp assignments Well known Utility industry leaders across Western Sydney are looking for reliable, hardworking customer focused Dispatch Coordinators and Schedulers to join their growing teams. Key Responsibilities:Liaise with technicians via phone call and email to plan their daily work schedule Call clients to provide schedules, remind and follow up on appointments for technicians access on propertiesCall clients to probe for more work as needed Perform routine data analysis to ensure effective management of dispatchersMaintain a friendly relationship with internal and external stakeholders continuous satisfactionData entry of incoming jobs and account customers using specialised data entry systems The Candidate Experience in a similar Customer Service or scheduling role in any industryBe highly customer focussed and provide A1 service to all internal and external stakeholdersDemonstrate exceptional interpersonal skills as well as excellent communication skillsHave a warm and friendly attitude with a willingness to learn Strong attention to detail At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • chullora, new south wales
    • permanent
    • full-time
    Your New Company This is your exclusive chance to work for a globally renowned car manufacturing company located in Chullora. This business is recognised for their luxury products, global presence and incredible team culture. Your New Role As the Call Centre Representative, you will be responsible for providing customer support to customers regarding their vehicles. You will be reporting directly into the Customer Services Manager, who is highly regarded within the business for their friendly and supportive leadership style. Your Main ResponsibilitiesLiaising with customers and car dealerships regarding car repairsUpdating the system with customer informationOrganising payment plans for customersAnswering customer enquiries regarding their repairsInforming customers of unforeseen delays or problemsYour Company BenefitsWork for a prestigious brand recognised worldwideFlexibility to work from home after initial training periodCompany wide health & well-being initiativesFree parking on siteLaptop and headset providedAnnual Performance Bonuses$50,000 + super starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your familyYour ExperiencePrevious experience in customer service, call centre, customer support, disputes, complaints, reception, administration, sales, retail or any customer facing rolesClear and concise communication skillsIntermediate MS Office skillsIf this sounds like you, please click APPLY NOW, or for a confidential conversation please contact Anastasia Watson on Anastasia.Watson@randstad.com.au or 8215 1070. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New Company This is your exclusive chance to work for a globally renowned car manufacturing company located in Chullora. This business is recognised for their luxury products, global presence and incredible team culture. Your New Role As the Call Centre Representative, you will be responsible for providing customer support to customers regarding their vehicles. You will be reporting directly into the Customer Services Manager, who is highly regarded within the business for their friendly and supportive leadership style. Your Main ResponsibilitiesLiaising with customers and car dealerships regarding car repairsUpdating the system with customer informationOrganising payment plans for customersAnswering customer enquiries regarding their repairsInforming customers of unforeseen delays or problemsYour Company BenefitsWork for a prestigious brand recognised worldwideFlexibility to work from home after initial training periodCompany wide health & well-being initiativesFree parking on siteLaptop and headset providedAnnual Performance Bonuses$50,000 + super starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your familyYour ExperiencePrevious experience in customer service, call centre, customer support, disputes, complaints, reception, administration, sales, retail or any customer facing rolesClear and concise communication skillsIntermediate MS Office skillsIf this sounds like you, please click APPLY NOW, or for a confidential conversation please contact Anastasia Watson on Anastasia.Watson@randstad.com.au or 8215 1070. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • chullora, new south wales
    • permanent
    • AU$50,000 - AU$56,000, per year, plus super
    • full-time
    Join a vibrant and interactive teamSuccessful team with a common goal to provide a fantastic serviceCompany-wide health & well-being initiativesYour New Company An FMCG business is seeking a professional Customer Care Representative to join their nurturing and friendly team located in Chullora. This business is renowned for its career development and close-knit team dynamic. Your New Role As the Customer Support Assistant, you will be responsible for providing administrative and customer service to inbound calling customers. You will be reporting directly to the Service Manager, who is highly regarded within the business for their friendly and supportive leadership style. Your Main ResponsibilitiesLiaising with customers for repairs and ordering in spare partsDelivering a high level of customer service both face to face and over the phoneScheudling of repairs, processing orders and raising invoicesInforming customers of unforeseen delays or problemsYour Company Benefits Work for an Australian companyCompany-wide health & well-being initiativesFree parking on siteLaptop and headset providedAnnual Performance BonusesSuccessful team with a common goal to provide a fantastic service$56,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive product discounts for you and your familyYour Experience Previous experience in administration, order processing, call centre, customer service, service coordinator or spare parts is desiredArticulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply now or email Beth.Dargan@randstad.com.au. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Join a vibrant and interactive teamSuccessful team with a common goal to provide a fantastic serviceCompany-wide health & well-being initiativesYour New Company An FMCG business is seeking a professional Customer Care Representative to join their nurturing and friendly team located in Chullora. This business is renowned for its career development and close-knit team dynamic. Your New Role As the Customer Support Assistant, you will be responsible for providing administrative and customer service to inbound calling customers. You will be reporting directly to the Service Manager, who is highly regarded within the business for their friendly and supportive leadership style. Your Main ResponsibilitiesLiaising with customers for repairs and ordering in spare partsDelivering a high level of customer service both face to face and over the phoneScheudling of repairs, processing orders and raising invoicesInforming customers of unforeseen delays or problemsYour Company Benefits Work for an Australian companyCompany-wide health & well-being initiativesFree parking on siteLaptop and headset providedAnnual Performance BonusesSuccessful team with a common goal to provide a fantastic service$56,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive product discounts for you and your familyYour Experience Previous experience in administration, order processing, call centre, customer service, service coordinator or spare parts is desiredArticulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply now or email Beth.Dargan@randstad.com.au. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$58,000 - AU$58,000, per year, super + potential bonus
    • full-time
    Your new companyThis investment bank is renowned for leading the Australian financial industry. The organisation values service and always aims to assist their people, customers and the wider community. They foster a diverse and positive work culture and team environment where employees are valued and recognised for their work efforts and commitment.Your new roleFirst point of contact for customers, employers and internal and external advisors - phone based roleProvide guidance and assistance to customers across superannuation and investment products Strong knowledge and understanding of wealth services, including investment, superannuation and retirement income products, investment platforms, private banking and insurance solutionsYour skills and experienceFinance background obtained through University spanning across studies in commerce, business, finance, and economics among others is essentialDemonstrated experience in customer service within the retail or hospitality industryExcellent communication skills, verbal and writtenStrong attention to detail with the ability to take on a fast paced workplaceYour benefitsShape your experience within a Big Four Bank and enjoy opportunities to progress your career. Your new team is a collaborative, high functioning group of individuals who value delivering service with integrity and quality. This organisation offers extensive and thorough training programs which aid staff learning and development. Enjoy the convenience of offices just minutes from Wynyard station and generous employee benefits.Please note: All applicants must be an Australian Citizen or Permanent ResidentYour next stepTo launch your career, click ‘apply now’ or contact Sandra Sadaka, Consultant on Sandra.Sadaka@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new companyThis investment bank is renowned for leading the Australian financial industry. The organisation values service and always aims to assist their people, customers and the wider community. They foster a diverse and positive work culture and team environment where employees are valued and recognised for their work efforts and commitment.Your new roleFirst point of contact for customers, employers and internal and external advisors - phone based roleProvide guidance and assistance to customers across superannuation and investment products Strong knowledge and understanding of wealth services, including investment, superannuation and retirement income products, investment platforms, private banking and insurance solutionsYour skills and experienceFinance background obtained through University spanning across studies in commerce, business, finance, and economics among others is essentialDemonstrated experience in customer service within the retail or hospitality industryExcellent communication skills, verbal and writtenStrong attention to detail with the ability to take on a fast paced workplaceYour benefitsShape your experience within a Big Four Bank and enjoy opportunities to progress your career. Your new team is a collaborative, high functioning group of individuals who value delivering service with integrity and quality. This organisation offers extensive and thorough training programs which aid staff learning and development. Enjoy the convenience of offices just minutes from Wynyard station and generous employee benefits.Please note: All applicants must be an Australian Citizen or Permanent ResidentYour next stepTo launch your career, click ‘apply now’ or contact Sandra Sadaka, Consultant on Sandra.Sadaka@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$50,000 - AU$55,000 per year
    • full-time
    Your next opportunity!Calling all customer service guns! I am recruiting for an exciting new position with one of the biggest organisations in Australia. You will be working for a global leader within the banking and financial services industry and one of the big four banks. This opportunity will allow you to progress your career within Financial Services and gain exposure to products and services . What we are looking forWe are looking for ambitious, customer focused individuals, who enjoy providing solutions for clients and customers alike and want to start and nurture their career within financial services.Insurance experience is not essential, as the right attitude, the ability to learn, adapt and deliver results in a fast paced environment is the key to success in this role.Ideally you will have experience in:Providing excellent customer service over the phoneNegotiating, problem solving and dealing with complex enquiriesBe a strong team player Educating customers and explaining complex information in simple termsFinancial services experience is desirable, but not essentialWorking in a fast paced environment with strong analytical skills and excellent attention to detaill The BenefitsIn return for your commitment to this role you will be working for an employer who provides staff with:Development, top class training and clear career progressionAn attractive salary package for youWorking from home currently, hybrid working when restrictions easeWorking full time Monday to Friday between the hours of 8am and 8pm (rotating roster) If you are ready to kick start your career within the banking and finance industry, and can begin full time work in October please Apply Now.If you have any questions, please contact me on 0422 697 181/ Sinead.Buckley@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your next opportunity!Calling all customer service guns! I am recruiting for an exciting new position with one of the biggest organisations in Australia. You will be working for a global leader within the banking and financial services industry and one of the big four banks. This opportunity will allow you to progress your career within Financial Services and gain exposure to products and services . What we are looking forWe are looking for ambitious, customer focused individuals, who enjoy providing solutions for clients and customers alike and want to start and nurture their career within financial services.Insurance experience is not essential, as the right attitude, the ability to learn, adapt and deliver results in a fast paced environment is the key to success in this role.Ideally you will have experience in:Providing excellent customer service over the phoneNegotiating, problem solving and dealing with complex enquiriesBe a strong team player Educating customers and explaining complex information in simple termsFinancial services experience is desirable, but not essentialWorking in a fast paced environment with strong analytical skills and excellent attention to detaill The BenefitsIn return for your commitment to this role you will be working for an employer who provides staff with:Development, top class training and clear career progressionAn attractive salary package for youWorking from home currently, hybrid working when restrictions easeWorking full time Monday to Friday between the hours of 8am and 8pm (rotating roster) If you are ready to kick start your career within the banking and finance industry, and can begin full time work in October please Apply Now.If you have any questions, please contact me on 0422 697 181/ Sinead.Buckley@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$61,000 - AU$70,000, per year, + super + bonus + discounts
    • full-time
    Your new companyYou will be joining one of Australia’s largest health funds. As a key leader in the health insurance industry they know the importance of looking after their employee's well-being, allowing you to excel in your role. Knowing that you’re making a difference to members’ lives makes this position extremely rewarding. Your new roleIn this position you will be providing a high level of customer service to members over the phone, in a contact centre environment.Provide a high level of customer service to inbound callersUse multiple computer systems to ensure queries are resolved on the first callProvide accurate information in relation to products and services Ensure member records are kept up to date and accurateIdentify sales opportunities for products and services Your benefits:Permanent, full-time positions (Mon - Fri)$61k - $68k + super + bonus + discountsCorporate health & well-being benefitsEmployee discount on products and servicesOngoing training and career progression opportunities Flexible hybrid working arrangements - work from Parramatta CBD office and from home, after lockdown Your skills and experience:2 + years corporate contact centre experience is essential A passion for working towards KPI’s and targetsExcellent communication skills, both written and verbalA team player with a proactive and positive attitudeTech savvy with the ability to pick up multiple systems quicklyExperience in the insurance, financial services or banking industry is highly desired If you’re interested please apply now, or reach out to hollie.carwardine@randstad.com.au if you have any questions. Please note - you must be a Citizen or Permanent Resident to apply. You must also be willing to undertake a police check as part of the recruitment process for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new companyYou will be joining one of Australia’s largest health funds. As a key leader in the health insurance industry they know the importance of looking after their employee's well-being, allowing you to excel in your role. Knowing that you’re making a difference to members’ lives makes this position extremely rewarding. Your new roleIn this position you will be providing a high level of customer service to members over the phone, in a contact centre environment.Provide a high level of customer service to inbound callersUse multiple computer systems to ensure queries are resolved on the first callProvide accurate information in relation to products and services Ensure member records are kept up to date and accurateIdentify sales opportunities for products and services Your benefits:Permanent, full-time positions (Mon - Fri)$61k - $68k + super + bonus + discountsCorporate health & well-being benefitsEmployee discount on products and servicesOngoing training and career progression opportunities Flexible hybrid working arrangements - work from Parramatta CBD office and from home, after lockdown Your skills and experience:2 + years corporate contact centre experience is essential A passion for working towards KPI’s and targetsExcellent communication skills, both written and verbalA team player with a proactive and positive attitudeTech savvy with the ability to pick up multiple systems quicklyExperience in the insurance, financial services or banking industry is highly desired If you’re interested please apply now, or reach out to hollie.carwardine@randstad.com.au if you have any questions. Please note - you must be a Citizen or Permanent Resident to apply. You must also be willing to undertake a police check as part of the recruitment process for this position.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$30.00 - AU$35.00 per hour
    • full-time
    We are seeking energetic and reliable customer service professionals who are interested in opportunities with the NSW Government as call centre officers. This is an opportunity to work for NSW Government, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About the roleAs a call centre operator you will be responsible for responding to incoming customer requests received through multiple channels, including telephone and email, following the Department's policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationMaintain customer satisfaction Stay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databasesWhat you will needThe call centre team are often the first point of contact for a Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalismStrong problem solving abilities, especially in a high volume environmentAdvanced computer literacy skillsPrevious experience in a contact centre would be beneficialThis is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext stepsIf you are ready to apply for opportunities, please select “Apply Now”. We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this type of role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We are seeking energetic and reliable customer service professionals who are interested in opportunities with the NSW Government as call centre officers. This is an opportunity to work for NSW Government, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About the roleAs a call centre operator you will be responsible for responding to incoming customer requests received through multiple channels, including telephone and email, following the Department's policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationMaintain customer satisfaction Stay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databasesWhat you will needThe call centre team are often the first point of contact for a Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalismStrong problem solving abilities, especially in a high volume environmentAdvanced computer literacy skillsPrevious experience in a contact centre would be beneficialThis is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext stepsIf you are ready to apply for opportunities, please select “Apply Now”. We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this type of role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$60,000 per year
    • full-time
    Your New RoleJoin this global business who specialises in providing facility services to high-end clientele in Sydney CBD. As the Service Coordinator, you will coordinate and manage the timely delivery of routine maintenance services for one of the Big 4 Banks! Your Duties IncludeReceive maintenance requests via phone and emailAssign work orders to contractorsProvide regular updates on the status of the jobEscalate complex property related issues and complaints to the Team LeaderMaintain a high level of customer service at all times BenefitsCareer progression and development opportunitiesExtensive training providedLocated in a modern office in Sydney CBD, close to transport and shopsWork for a global companyJoin a supportive and inclusive teamWork closely with one of the Big 4 Banks! About You Experience in Property, Facilities, Maintenance, Building, Customer Service, Call Centre or Service Coordinator rolesAbility to work in a fast-paced environment If this sounds like the right role for you, please apply now, or for a confidential conversation please email cevina.feng@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New RoleJoin this global business who specialises in providing facility services to high-end clientele in Sydney CBD. As the Service Coordinator, you will coordinate and manage the timely delivery of routine maintenance services for one of the Big 4 Banks! Your Duties IncludeReceive maintenance requests via phone and emailAssign work orders to contractorsProvide regular updates on the status of the jobEscalate complex property related issues and complaints to the Team LeaderMaintain a high level of customer service at all times BenefitsCareer progression and development opportunitiesExtensive training providedLocated in a modern office in Sydney CBD, close to transport and shopsWork for a global companyJoin a supportive and inclusive teamWork closely with one of the Big 4 Banks! About You Experience in Property, Facilities, Maintenance, Building, Customer Service, Call Centre or Service Coordinator rolesAbility to work in a fast-paced environment If this sounds like the right role for you, please apply now, or for a confidential conversation please email cevina.feng@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$58,000 - AU$58,000, per year, super + potential bonus
    • full-time
    Your new companyThis wealth division of a Big Four Bank is renowned for leading the Australian financial industry. The organisation values service and always aims to assist their people, customers and the wider community. They foster a diverse and positive work culture and team environment where employees are valued and recognised for their work efforts and commitment.Your new roleFirst point of contact for customers, employers and internal and external advisorsProvide guidance and assistance to customers across superannuation and investment products Strong knowledge and understanding of wealth services, including investment, superannuation and retirement income products, investment platforms, private banking and insurance solutionsYour skills and experienceFinance background obtained through University spanning across studies in commerce, business, finance, and economics among others is essentialDemonstrated experience in customer service within the retail or hospitality industryExcellent communication skills, verbal and writtenStrong attention to detail with the ability to take on a fast paced workplaceYour benefitsShape your experience within a Big Four Bank and enjoy opportunities to progress your career. Your new team is a collaborative, high functioning group of individuals who value delivering service with integrity and quality. This organisation offers extensive and thorough training programs which aid staff learning and development. Enjoy the convenience of offices just minutes from Wynyard station and generous employee benefits.Please note: All applicants must be an Australian Citizen or Permanent ResidentYour next stepTo launch your career, click ‘apply now’ or contact Sandra Sadaka, Consultant on Sandra.Sadaka@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new companyThis wealth division of a Big Four Bank is renowned for leading the Australian financial industry. The organisation values service and always aims to assist their people, customers and the wider community. They foster a diverse and positive work culture and team environment where employees are valued and recognised for their work efforts and commitment.Your new roleFirst point of contact for customers, employers and internal and external advisorsProvide guidance and assistance to customers across superannuation and investment products Strong knowledge and understanding of wealth services, including investment, superannuation and retirement income products, investment platforms, private banking and insurance solutionsYour skills and experienceFinance background obtained through University spanning across studies in commerce, business, finance, and economics among others is essentialDemonstrated experience in customer service within the retail or hospitality industryExcellent communication skills, verbal and writtenStrong attention to detail with the ability to take on a fast paced workplaceYour benefitsShape your experience within a Big Four Bank and enjoy opportunities to progress your career. Your new team is a collaborative, high functioning group of individuals who value delivering service with integrity and quality. This organisation offers extensive and thorough training programs which aid staff learning and development. Enjoy the convenience of offices just minutes from Wynyard station and generous employee benefits.Please note: All applicants must be an Australian Citizen or Permanent ResidentYour next stepTo launch your career, click ‘apply now’ or contact Sandra Sadaka, Consultant on Sandra.Sadaka@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$33.14 - AU$34.14, per hour, Superannuation
    • full-time
    This is your exciting opportunity to join an AXS listed company in Sydney CBD as a Customer Service Representative. They are looking for an enthusiastic and customer focused indivual who are able to assist with all customer enquiries and provide a positive outcome. This company is most known for their company culture and friendly staff. The role:Rotating roster from 8am - 11pm, with Saturday workWeekend rates for Saturday workInbound calls relating to customer enquiries, assisting customers with troubleshooting their mobile phone application issues and complaints resolutionMaintaining records and general administration supportWork in a collaborative contact centre environmentThe benefits:Close to public transportHighly competitive pay rate Hourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)6 week temp, view to extensionTraining provided in a supportive environmentOpportunity the the position to extend or go permanentAbout you:Experience within a similar Customer Service/Call Centre roleAble to manage high volume callsDemonstrate excellent communication skillsAbility to build effective relationshipsBe able to pick up processes and systems quicklyHave high attention to detail and the ability to work in a busy environment** National police and background check is required for all applicants ** If the above sounds like you, we want to talk to you! Roles are filling up fast, and this opportunity is available immediately, so Apply NOW or send your CV to anastasia.watson@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    This is your exciting opportunity to join an AXS listed company in Sydney CBD as a Customer Service Representative. They are looking for an enthusiastic and customer focused indivual who are able to assist with all customer enquiries and provide a positive outcome. This company is most known for their company culture and friendly staff. The role:Rotating roster from 8am - 11pm, with Saturday workWeekend rates for Saturday workInbound calls relating to customer enquiries, assisting customers with troubleshooting their mobile phone application issues and complaints resolutionMaintaining records and general administration supportWork in a collaborative contact centre environmentThe benefits:Close to public transportHighly competitive pay rate Hourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)6 week temp, view to extensionTraining provided in a supportive environmentOpportunity the the position to extend or go permanentAbout you:Experience within a similar Customer Service/Call Centre roleAble to manage high volume callsDemonstrate excellent communication skillsAbility to build effective relationshipsBe able to pick up processes and systems quicklyHave high attention to detail and the ability to work in a busy environment** National police and background check is required for all applicants ** If the above sounds like you, we want to talk to you! Roles are filling up fast, and this opportunity is available immediately, so Apply NOW or send your CV to anastasia.watson@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$74,600 per year
    • full-time
    Your new companyAustralia’s largest industry-based health fund is looking for enthusiastic, customer-focused individuals to join their Membership Services team. The fun, friendly culture makes every day enjoyable, whilst knowing you’re making a difference to members' lives. Your new roleIn this position you will be providing a high level of customer service to members over the phone, in a contact centre environment.Answer inbound calls from members, providing a high level of serviceUse multiple computer systems, alongside your problem solving skills, to ensure queries are resolvedProvide accurate information in relation to products, and stay up to date with industry related changesEnsure customers records are kept up to date and accurateIdentify sales opportunities for products and services Your benefits:Six weeks annual leave!!!Permanent, full-time positions (Mon - Fri)$74k package (10% super) Fun and supportive team environment Staff discount on products and servicesOngoing training and career progression opportunities Flexible working arrangements - work from Sydney CBD office and from home, after initial training periodYour skills and experience:Previous contact centre experience is essential Excellent communication skills, both written and verbalA team player with a passion for customer serviceTech savvy with the ability to pick up multiple systems quicklyExperience in the insurance, financial services or banking industry is highly desiredYou must be available to start this position on the 11th October 2021 and be willing to undertake a police check as part of the recruitment process.If you’re interested please apply now or reach out to hollie.carwardine@randstad.com.au if you have any questions. There are multiple positions available, so bring a friend along too!You must be an Australian/NZ Citizen or a Permanent Resident to apply for this position. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new companyAustralia’s largest industry-based health fund is looking for enthusiastic, customer-focused individuals to join their Membership Services team. The fun, friendly culture makes every day enjoyable, whilst knowing you’re making a difference to members' lives. Your new roleIn this position you will be providing a high level of customer service to members over the phone, in a contact centre environment.Answer inbound calls from members, providing a high level of serviceUse multiple computer systems, alongside your problem solving skills, to ensure queries are resolvedProvide accurate information in relation to products, and stay up to date with industry related changesEnsure customers records are kept up to date and accurateIdentify sales opportunities for products and services Your benefits:Six weeks annual leave!!!Permanent, full-time positions (Mon - Fri)$74k package (10% super) Fun and supportive team environment Staff discount on products and servicesOngoing training and career progression opportunities Flexible working arrangements - work from Sydney CBD office and from home, after initial training periodYour skills and experience:Previous contact centre experience is essential Excellent communication skills, both written and verbalA team player with a passion for customer serviceTech savvy with the ability to pick up multiple systems quicklyExperience in the insurance, financial services or banking industry is highly desiredYou must be available to start this position on the 11th October 2021 and be willing to undertake a police check as part of the recruitment process.If you’re interested please apply now or reach out to hollie.carwardine@randstad.com.au if you have any questions. There are multiple positions available, so bring a friend along too!You must be an Australian/NZ Citizen or a Permanent Resident to apply for this position. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$60 - AU$70 per year
    • full-time
    About the company A proudly Australian owned financial services company is looking for a driven, passionate and confident collections officers to join the rapidly growing and expanding teams. Using your strong knowledge of the collections guidelines, see yourself using your warm and empathetic soft skills provide tailored solutions customers experiencing financial difficulties. Based in their Parramatta branch, close to public transport and various surrounding paid car park availabilities, gain the work life balance you desire with a possibility of flexible hours as their collections officer in disputes or hardship. Culture and benefits Above market salary range of $60 - $75k + super + attractive incentives and uncapped bonus potentialExtensive career development opportunities to progress within the company as employee retention and investments into employees are a core company valueEnergetic, successful and thriving team with a strong supportive cultureClose to public transport at Parramatta or Sutherland ShireCompany events and team building eventsAbout the role Active portfolio managementSkip TracingManaging inbound and outbound calls from customers and related partiesIssue enforcement actionDialler campaignsContacting customers and negotiating promise to payAchieving key performance indicatorsSkills and experience: A minimum of 1 years collection experienceStrong knowledge of debt collection guidelines compulsorySound knowledge of Skip Tracing is a mustAbility to build and maintain strong relationshipsAssertive, determined and driven individual with a keen eye for attention to detailsEnjoy working with targets and KPISExcellent negotiation and communication skillsHow to apply? If you're looking to step into a fast-paced, rewarding and flexible environment click the apply button! For a confidential conversation, email Clio Lenzi on clio.lenzi@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    About the company A proudly Australian owned financial services company is looking for a driven, passionate and confident collections officers to join the rapidly growing and expanding teams. Using your strong knowledge of the collections guidelines, see yourself using your warm and empathetic soft skills provide tailored solutions customers experiencing financial difficulties. Based in their Parramatta branch, close to public transport and various surrounding paid car park availabilities, gain the work life balance you desire with a possibility of flexible hours as their collections officer in disputes or hardship. Culture and benefits Above market salary range of $60 - $75k + super + attractive incentives and uncapped bonus potentialExtensive career development opportunities to progress within the company as employee retention and investments into employees are a core company valueEnergetic, successful and thriving team with a strong supportive cultureClose to public transport at Parramatta or Sutherland ShireCompany events and team building eventsAbout the role Active portfolio managementSkip TracingManaging inbound and outbound calls from customers and related partiesIssue enforcement actionDialler campaignsContacting customers and negotiating promise to payAchieving key performance indicatorsSkills and experience: A minimum of 1 years collection experienceStrong knowledge of debt collection guidelines compulsorySound knowledge of Skip Tracing is a mustAbility to build and maintain strong relationshipsAssertive, determined and driven individual with a keen eye for attention to detailsEnjoy working with targets and KPISExcellent negotiation and communication skillsHow to apply? If you're looking to step into a fast-paced, rewarding and flexible environment click the apply button! For a confidential conversation, email Clio Lenzi on clio.lenzi@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$60 - AU$70 per year
    • full-time
    About the companyA proudly Australian owned financial services company is looking for a driven, passionate and confident collections officers to join the rapidly growing and expanding teams. Using your strong knowledge of the collections guidelines, see yourself using your warm and empathetic soft skills provide tailored solutions customers experiencing financial difficulties.Based in their Parramatta branch, close to public transport and various surrounding paid car park availabilities, gain the work life balance you desire with a possibility of flexible hours as their collections officer in disputes or hardship. Culture and benefits Above market salary range of $60 - $75k + super + attractive incentives and uncapped bonus potentialExtensive career development opportunities to progress within the company as employee retention and investments into employees are a core company valueEnergetic, successful and thriving team with a strong supportive cultureClose to public transport at Parramatta or Sutherland ShireCompany events and team building events About the role Active portfolio managementSkip TracingManaging inbound and outbound calls from customers and related partiesIssue enforcement actionDialler campaignsContacting customers and negotiating promise to payAchieving key performance indicators Skills and experience: A minimum of 1 years collection experienceStrong knowledge of debt collection guidelines compulsorySound knowledge of Skip Tracing is a mustAbility to build and maintain strong relationshipsAssertive, determined and driven individual with a keen eye for attention to detailsEnjoy working with targets and KPISExcellent negotiation and communication skills How to apply?If you're looking to step into a fast-paced, rewarding and flexible environment click the apply button!For a confidential conversation, email Clio Lenzi on clio.lenzi@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    About the companyA proudly Australian owned financial services company is looking for a driven, passionate and confident collections officers to join the rapidly growing and expanding teams. Using your strong knowledge of the collections guidelines, see yourself using your warm and empathetic soft skills provide tailored solutions customers experiencing financial difficulties.Based in their Parramatta branch, close to public transport and various surrounding paid car park availabilities, gain the work life balance you desire with a possibility of flexible hours as their collections officer in disputes or hardship. Culture and benefits Above market salary range of $60 - $75k + super + attractive incentives and uncapped bonus potentialExtensive career development opportunities to progress within the company as employee retention and investments into employees are a core company valueEnergetic, successful and thriving team with a strong supportive cultureClose to public transport at Parramatta or Sutherland ShireCompany events and team building events About the role Active portfolio managementSkip TracingManaging inbound and outbound calls from customers and related partiesIssue enforcement actionDialler campaignsContacting customers and negotiating promise to payAchieving key performance indicators Skills and experience: A minimum of 1 years collection experienceStrong knowledge of debt collection guidelines compulsorySound knowledge of Skip Tracing is a mustAbility to build and maintain strong relationshipsAssertive, determined and driven individual with a keen eye for attention to detailsEnjoy working with targets and KPISExcellent negotiation and communication skills How to apply?If you're looking to step into a fast-paced, rewarding and flexible environment click the apply button!For a confidential conversation, email Clio Lenzi on clio.lenzi@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$60,000 - AU$60,000, per year, super, allowances and more!
    • full-time
    Your New CompanyThis is your exclusive opportunity to join a highly regarded and award winning FMCG business located in beautifully renovated offices in the heart of Alexandria. This business is renowned within the Australian market for their superior customer service, luxury products and supportive work culture. Your New RoleAs the Customer Service / Sales Administrator, you will join a small team of 3 Customer Service Representatives and will report to the Customer Service Manager who is highly regarded within the business due to their kind and nurturing management style, expert industry knowledge and for leading a successful team. Your main responsibilities will include:Listen attentively to customer needs and provide tailored solutionsEstablish and nurture long lasting customer relationshipsProcess sales orders into the CRM systemUpdating product information in the systemMonitoring inventory and product stock levels Ad hoc duties as requiredThe BenefitsProduct allowance Friends and Family discountsFriendly and supportive working environment Incredible remote on-boarding experience for new startersParking available for those when neededRapidly growing and financially stable businessChance to work within the FMCG industry and gain incredible experience About YouPrevious Sales Support, Customer Service, Reception, Administration, Sales Administrator, Sales Coordinator, Order Processing or Order Fulfilment experience is an advantageWarm and engaging phone manner Natural ability to build customer relationshipsIntermediate MS Office skillsNext StepsIf you can see yourself excelling in this role or would like to find out more, please APPLY NOW, or for a confidential conversation, please contact Beth Dargan on beth.dargan@randstad.com.au or 9859 3104.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New CompanyThis is your exclusive opportunity to join a highly regarded and award winning FMCG business located in beautifully renovated offices in the heart of Alexandria. This business is renowned within the Australian market for their superior customer service, luxury products and supportive work culture. Your New RoleAs the Customer Service / Sales Administrator, you will join a small team of 3 Customer Service Representatives and will report to the Customer Service Manager who is highly regarded within the business due to their kind and nurturing management style, expert industry knowledge and for leading a successful team. Your main responsibilities will include:Listen attentively to customer needs and provide tailored solutionsEstablish and nurture long lasting customer relationshipsProcess sales orders into the CRM systemUpdating product information in the systemMonitoring inventory and product stock levels Ad hoc duties as requiredThe BenefitsProduct allowance Friends and Family discountsFriendly and supportive working environment Incredible remote on-boarding experience for new startersParking available for those when neededRapidly growing and financially stable businessChance to work within the FMCG industry and gain incredible experience About YouPrevious Sales Support, Customer Service, Reception, Administration, Sales Administrator, Sales Coordinator, Order Processing or Order Fulfilment experience is an advantageWarm and engaging phone manner Natural ability to build customer relationshipsIntermediate MS Office skillsNext StepsIf you can see yourself excelling in this role or would like to find out more, please APPLY NOW, or for a confidential conversation, please contact Beth Dargan on beth.dargan@randstad.com.au or 9859 3104.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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