62 jobs found for customer service call center

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    • nerang, queensland
    • temporary
    • AU$27.12 - AU$27.12, per hour, plus super & candidate benefits
    • full-time
    Your new roleWork for a leading Australian Technical Services Company. They are passionate and dedicated about providing exceptional service across Australia and New Zealand. Randstad is recruiting for a Customer Service Administrator. We are looking for candidates that have very strong data entry and technical skills and can provide support to contractors and clients. Duties and responsibilitiesReporting to the Operations Team Leader, you will be responsible for managing an assigned region and balancing contractor workloads.Review overdue WIP jobs each day and drive completion of work.Effectively plan the daily route of the contractor to minimise travel between jobsAssist contractor with daily work issues to maximise completion ratesReview operational systems, processes, and procedures to maintain and enhance accuracy, and reliabilityContribute to quality assurance measures, continuous quality improvement and customer service as part of HTS Quality Management System and relevant WHS policies to ensure high standards of service development. Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organised with outstanding time management skills and strong attention to detailAble to work as part of a team but also individually with limited supervisionExperience utilising MS Excel to track jobs and complete reportsEager to learn and develop their skills What is on OfferCompetitive hourly rateSupportive and rewarding cultureCareer progressionMonday - Friday For more information on the role please contact Jazzie Houlahan - 07 3100 7015 / jasmine.houlahan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new roleWork for a leading Australian Technical Services Company. They are passionate and dedicated about providing exceptional service across Australia and New Zealand. Randstad is recruiting for a Customer Service Administrator. We are looking for candidates that have very strong data entry and technical skills and can provide support to contractors and clients. Duties and responsibilitiesReporting to the Operations Team Leader, you will be responsible for managing an assigned region and balancing contractor workloads.Review overdue WIP jobs each day and drive completion of work.Effectively plan the daily route of the contractor to minimise travel between jobsAssist contractor with daily work issues to maximise completion ratesReview operational systems, processes, and procedures to maintain and enhance accuracy, and reliabilityContribute to quality assurance measures, continuous quality improvement and customer service as part of HTS Quality Management System and relevant WHS policies to ensure high standards of service development. Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organised with outstanding time management skills and strong attention to detailAble to work as part of a team but also individually with limited supervisionExperience utilising MS Excel to track jobs and complete reportsEager to learn and develop their skills What is on OfferCompetitive hourly rateSupportive and rewarding cultureCareer progressionMonday - Friday For more information on the role please contact Jazzie Houlahan - 07 3100 7015 / jasmine.houlahan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • contract
    • full-time
    Randstad are working closely with a reputable client that is seeking their newest customer service representative superstar. Are looking for your next opportunity with a passion for customer service? Let us assist you to take your career to the next level on a full time basis. Randstad are seeking employees from a wide variety of backgrounds such as retail, hospitality, customer service, administration and call centre. Your phone manner will be professional, friendly and focused on solving customer queries in a timely fashion in alignment with excellent customer service and resolution focused. Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailProblem solving and trouble shootingAssist and educate customers through your expertise and knowledge About youExcellent phone manner and a friendly consultative mannerResilient and looking for career growthExcellent verbal and written communicationTeam player, driven and goal orientatedThe ability to undertake administrative duties as required In order to be considered, you will need to click APPLY NOW and upload your resume in MS Word format; please address it to Juanita Forster or Tejal Chhanabhai. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are working closely with a reputable client that is seeking their newest customer service representative superstar. Are looking for your next opportunity with a passion for customer service? Let us assist you to take your career to the next level on a full time basis. Randstad are seeking employees from a wide variety of backgrounds such as retail, hospitality, customer service, administration and call centre. Your phone manner will be professional, friendly and focused on solving customer queries in a timely fashion in alignment with excellent customer service and resolution focused. Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailProblem solving and trouble shootingAssist and educate customers through your expertise and knowledge About youExcellent phone manner and a friendly consultative mannerResilient and looking for career growthExcellent verbal and written communicationTeam player, driven and goal orientatedThe ability to undertake administrative duties as required In order to be considered, you will need to click APPLY NOW and upload your resume in MS Word format; please address it to Juanita Forster or Tejal Chhanabhai. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • contract
    • full-time
    Randstad are partnering with a global organisation to recruit multiple permanent part-time, full-time and casual positions in the Northern suburbs and Southern suburbs of Adelaide. This is a BRILLIANT opportunity for school leavers; graduates; or customer focused individuals who are looking for a career change to work in a contact centre environment with one of the leading providers of contact centre solutions and IT services. WHAT ARE WE LOOKING FOR?To be considered for this permanent role, you MUST be an AUSTRALIAN Citizen.You will have strong verbal communication - and be able to be clear and concise when handling calls made by the general public. You will receive excellent training - so no previous contact/call centre experience is required.What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! WHAT YOU GET IN RETURN? Flexible working arrangements ( full time, part time and casual hours available)Working onsite for one of the largest Contact Centre & IT services providersClose to public transportFull training providedOn-going support and developmentAccess to work with large government departmentsSupportive management teamOpportunity to progress your career To be considered for this opportunity, please click ‘apply now’At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are partnering with a global organisation to recruit multiple permanent part-time, full-time and casual positions in the Northern suburbs and Southern suburbs of Adelaide. This is a BRILLIANT opportunity for school leavers; graduates; or customer focused individuals who are looking for a career change to work in a contact centre environment with one of the leading providers of contact centre solutions and IT services. WHAT ARE WE LOOKING FOR?To be considered for this permanent role, you MUST be an AUSTRALIAN Citizen.You will have strong verbal communication - and be able to be clear and concise when handling calls made by the general public. You will receive excellent training - so no previous contact/call centre experience is required.What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! WHAT YOU GET IN RETURN? Flexible working arrangements ( full time, part time and casual hours available)Working onsite for one of the largest Contact Centre & IT services providersClose to public transportFull training providedOn-going support and developmentAccess to work with large government departmentsSupportive management teamOpportunity to progress your career To be considered for this opportunity, please click ‘apply now’At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • temporary
    • AU$29.24 - AU$30.14, per hour, + Superannuation
    • full-time
    Your New CompanyThis is your opportunity to join a reputable and leading health technology company who is dedicated to improving people’s health. You will have a supportive and flexible manager who is highly regarded amongst the team and within the business. This is a fantastic opportunity for an energetic individual to work within a leading nationwide company.Your New RoleThis is an exciting opportunity for a solution-orientated individual to support the customer service team with managing the customer journey. Some of the duties include:Your main responsibilities will include:Answering and managing customer enquiriesSupporting inbound and outbound customer telephone callsValidating customer information Maintain accurate data entry General administrationAbout you:Previous customer service/ call centre experienceInbound and outbound call experience, high volume customer serviceA customer-centric and service-oriented mind-setStrong communication skills both written and verbalA positive attitude and strong work ethicActive listening skillsBenefits to you:On going training and developmentFlexible work opportunities FREE on site parking in Macquarie ParkFriendly, supportive team and managerOpportunity to work for a national, reputable businessIf you are interested in this role, please press APPLY NOW and send your CV to ebru.bayram@randstad.com.au and those who are successful will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New CompanyThis is your opportunity to join a reputable and leading health technology company who is dedicated to improving people’s health. You will have a supportive and flexible manager who is highly regarded amongst the team and within the business. This is a fantastic opportunity for an energetic individual to work within a leading nationwide company.Your New RoleThis is an exciting opportunity for a solution-orientated individual to support the customer service team with managing the customer journey. Some of the duties include:Your main responsibilities will include:Answering and managing customer enquiriesSupporting inbound and outbound customer telephone callsValidating customer information Maintain accurate data entry General administrationAbout you:Previous customer service/ call centre experienceInbound and outbound call experience, high volume customer serviceA customer-centric and service-oriented mind-setStrong communication skills both written and verbalA positive attitude and strong work ethicActive listening skillsBenefits to you:On going training and developmentFlexible work opportunities FREE on site parking in Macquarie ParkFriendly, supportive team and managerOpportunity to work for a national, reputable businessIf you are interested in this role, please press APPLY NOW and send your CV to ebru.bayram@randstad.com.au and those who are successful will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • temporary
    • AU$28.59 - AU$29.59 per hour
    • full-time
    We are recruiting for a Customer Service Representative to work for one of the largest manufacturers and suppliers of pipeline systems in Australia.The role consists of attending to orders, processing orders, order holds and communications, checking delivery schedules, quoting and the effective management of these orders from beginning to end. Within this role you will work closely with the sales team to support them. About you: A minimum 2 years customer service within the blue collar industrySolid computer skills (Microsoft Office and accurate keyboard)Strong verbal and written communication skills Excellent problem solving and negotiation skillsExceptional internal and external relationship building skills Strong attention to detailStrong numerical skills with the ability to quickly and accurately perform calculations (data entry skills)If you are an experienced customer service representative with the above skills and background, and are ready to hit the ground running with an industry leading supplier and manufacturer, please apply today!Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Zoe Minuzzo-Larsen and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We are recruiting for a Customer Service Representative to work for one of the largest manufacturers and suppliers of pipeline systems in Australia.The role consists of attending to orders, processing orders, order holds and communications, checking delivery schedules, quoting and the effective management of these orders from beginning to end. Within this role you will work closely with the sales team to support them. About you: A minimum 2 years customer service within the blue collar industrySolid computer skills (Microsoft Office and accurate keyboard)Strong verbal and written communication skills Excellent problem solving and negotiation skillsExceptional internal and external relationship building skills Strong attention to detailStrong numerical skills with the ability to quickly and accurately perform calculations (data entry skills)If you are an experienced customer service representative with the above skills and background, and are ready to hit the ground running with an industry leading supplier and manufacturer, please apply today!Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Zoe Minuzzo-Larsen and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$50,000 - AU$50,000, per year, Plus super
    • full-time
    Your New Company Work for a locally owned and operated company that has been around for over 25 years. They specialise in tree removal and tree maintenance for households and businesses around the Gold Coast. Randstad is currently recruiting for a Service Coordinator to provide exceptional support to customers and clients. The successful candidate will have high attention to detail, be able to prioritise tasks and can really build a rapport with people. Your new position Work in a fast paced environment Manage incoming customer calls and emails Process all payments and issue receipts in XEROEfficiently complete data entry and data handling duties using excel and CRM SystemsAssist with social media and marketing activities Schedule contractors to visit clients for quotesUpdate quotes in the system Liaise with clients and contractors Order any stationary or office supplies when neededYour skills and experiencePrevious experience in a Customer service environmentExcellent verbal and written communication to engage and build relationshipsHigh attention to detail and ability to show resilience. Be able to learn new CRM systems quickly and efficiently. Ability to manage multiple tasksBe able to prioritise your workload What is on offer Competitive salaryMonday - Friday full time permanent position - hours can be be 8:30-4:30 or 7:30-3:30Fun team and working environmentFull training providedStart date can be either before Christmas or start of January 2022 If you believe you meet the above requirements then please do not hesitate to apply with a copy of your CV. If you do have questions in relation to this position please reach out to jasmine.houlahan@randstad.com.au or 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New Company Work for a locally owned and operated company that has been around for over 25 years. They specialise in tree removal and tree maintenance for households and businesses around the Gold Coast. Randstad is currently recruiting for a Service Coordinator to provide exceptional support to customers and clients. The successful candidate will have high attention to detail, be able to prioritise tasks and can really build a rapport with people. Your new position Work in a fast paced environment Manage incoming customer calls and emails Process all payments and issue receipts in XEROEfficiently complete data entry and data handling duties using excel and CRM SystemsAssist with social media and marketing activities Schedule contractors to visit clients for quotesUpdate quotes in the system Liaise with clients and contractors Order any stationary or office supplies when neededYour skills and experiencePrevious experience in a Customer service environmentExcellent verbal and written communication to engage and build relationshipsHigh attention to detail and ability to show resilience. Be able to learn new CRM systems quickly and efficiently. Ability to manage multiple tasksBe able to prioritise your workload What is on offer Competitive salaryMonday - Friday full time permanent position - hours can be be 8:30-4:30 or 7:30-3:30Fun team and working environmentFull training providedStart date can be either before Christmas or start of January 2022 If you believe you meet the above requirements then please do not hesitate to apply with a copy of your CV. If you do have questions in relation to this position please reach out to jasmine.houlahan@randstad.com.au or 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • temporary
    • AU$38.00 - AU$39.00, per hour, Superannuation
    • full-time
    Randstad is currently partnering exclusively with a well-known State Government department in the CBD to assist with customer service and various corporate administrative matters affecting the travel and quarantine arrangements of returning South Australians. Pay Rate of $38.65 per hour + superannuationFull time hours across a 7 day roster State Government opportunity About the roleWe are seeking experienced customer service professionals who can start next week and have flexibility to work full time hours across a 7 day roster, both day and afternoon shift. You will be responsible for on a day to day basis:Liaising with internal and external stakeholders in relation to various corporate administrative matters affecting the travel and quarantine arrangements of returning South Australians.Interpreting Directions pursuant to the Emergency Management Act 2004, (and associated policies) and providing advice, information and guidance to staff and members of the public in relation to cross border travel and quarantine matters.Responding to queries, resolving issues, complaints and delivering high quality customer service.Gathering data and preparing reports in relation to quarantine travel demand and related issues.Coordinating and undertaking the processing of specific administrative duties with a high degree of accuracy, and meeting tight timeframes.Developing and maintaining a record keeping system to track and record details and data trends of returning South Australians who are required to utilise the quarantine pathwaySkills and ExperienceExcellent written and verbal communication skills Resilient and ability to work in an ever changing environment Proficient time management skills Good eye for detailProficiency with Microsoft suite Excel and WordExperience in working in a confidential and sensitive administrative work environmentExperience dealing with aggrieved or difficult customersBenefitsGreat workplace culture and working conditionsGain exposure and experience within the public sector Meaningful employment Attractive pay rate How to ApplyClick APPLY or contact Shannon Jarvis (shannon.jarvis@randstad.com.au) for all confidential enquiries before applying. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad is currently partnering exclusively with a well-known State Government department in the CBD to assist with customer service and various corporate administrative matters affecting the travel and quarantine arrangements of returning South Australians. Pay Rate of $38.65 per hour + superannuationFull time hours across a 7 day roster State Government opportunity About the roleWe are seeking experienced customer service professionals who can start next week and have flexibility to work full time hours across a 7 day roster, both day and afternoon shift. You will be responsible for on a day to day basis:Liaising with internal and external stakeholders in relation to various corporate administrative matters affecting the travel and quarantine arrangements of returning South Australians.Interpreting Directions pursuant to the Emergency Management Act 2004, (and associated policies) and providing advice, information and guidance to staff and members of the public in relation to cross border travel and quarantine matters.Responding to queries, resolving issues, complaints and delivering high quality customer service.Gathering data and preparing reports in relation to quarantine travel demand and related issues.Coordinating and undertaking the processing of specific administrative duties with a high degree of accuracy, and meeting tight timeframes.Developing and maintaining a record keeping system to track and record details and data trends of returning South Australians who are required to utilise the quarantine pathwaySkills and ExperienceExcellent written and verbal communication skills Resilient and ability to work in an ever changing environment Proficient time management skills Good eye for detailProficiency with Microsoft suite Excel and WordExperience in working in a confidential and sensitive administrative work environmentExperience dealing with aggrieved or difficult customersBenefitsGreat workplace culture and working conditionsGain exposure and experience within the public sector Meaningful employment Attractive pay rate How to ApplyClick APPLY or contact Shannon Jarvis (shannon.jarvis@randstad.com.au) for all confidential enquiries before applying. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • scoresby, victoria
    • permanent
    • AU$61,000 per year
    • full-time
    Our client is the largest automotive financier in the country. They are well trusted by Australians, supporting them with vehicle finance and insurance, warranty solutions, fleet management services, commercial hire purchase and wholesale purchase.They are seeking full time and part time Customer Service Representatives, to join their growing business. Your usual day in the office will include: Engaging with customers to provide solutions to their car loans & insurance queriesAssisting our customers to meet their vehicle finance needsProviding excellent customer service at all timesContributing to the success of our business through making recommendations for improvement and taking ownership of your own resultsMeeting the high standards expected within our culture and customer expectations such as call handling times and call quality Who we are looking for? Someone with proven experience in providing the best customer service Someone who can listen, engage with and understand customers needsSomeone with the proven ability to problem solve and work under pressureSomeone who is tech savvy, and is comfortable navigating multiple CRM systemsSomeone who is self motivated and drivenand finally someone who has excellent communication and interpersonal skills This role would be well suited to someone who has previous experience in a contact centre environment, and is used to working with targets and KPI's. You must have the capacity to work between Mon-Fri, on a rotating roster between 8:30am - 7pm.Training will commence in January for 3 weeks, full attendance is required.Here you’ll enjoy a campus-style hybrid/agile working environment surrounded by natural green spaces with a gym, cafe, and plenty of free parking on campus. If this sounds like you, please apply now or email your CV directly to daria.savic@randstad.com.au for a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Our client is the largest automotive financier in the country. They are well trusted by Australians, supporting them with vehicle finance and insurance, warranty solutions, fleet management services, commercial hire purchase and wholesale purchase.They are seeking full time and part time Customer Service Representatives, to join their growing business. Your usual day in the office will include: Engaging with customers to provide solutions to their car loans & insurance queriesAssisting our customers to meet their vehicle finance needsProviding excellent customer service at all timesContributing to the success of our business through making recommendations for improvement and taking ownership of your own resultsMeeting the high standards expected within our culture and customer expectations such as call handling times and call quality Who we are looking for? Someone with proven experience in providing the best customer service Someone who can listen, engage with and understand customers needsSomeone with the proven ability to problem solve and work under pressureSomeone who is tech savvy, and is comfortable navigating multiple CRM systemsSomeone who is self motivated and drivenand finally someone who has excellent communication and interpersonal skills This role would be well suited to someone who has previous experience in a contact centre environment, and is used to working with targets and KPI's. You must have the capacity to work between Mon-Fri, on a rotating roster between 8:30am - 7pm.Training will commence in January for 3 weeks, full attendance is required.Here you’ll enjoy a campus-style hybrid/agile working environment surrounded by natural green spaces with a gym, cafe, and plenty of free parking on campus. If this sounds like you, please apply now or email your CV directly to daria.savic@randstad.com.au for a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • temporary
    • AU$26.00 - AU$27.00 per hour
    • part-time
    Calling all Guest Services and Customer Experience Specialists who are wanting to work within the Travel Industry. Randstad has an exciting opportunity to work with one of Australia's largest Travel companies.Working as a Guest Service Attendant you will greet guests on arrival and assist them through their check-in, transfer, and departure experiences. You will be the main point of contact for guests before commencing their journey and will personally ensure special requests are accommodated. Main duties:Greet guests on arrival and assist with there check-in and departuresManage QLD Health Covid guidelines Administrative duties across multiple systemsProvide assistance on coach transfers and terminalcollaborate within an energetic team environmentUphold grooming standardsYou’ll have:Relevant experience in a similar roleExceptional customer service skillsAbility to use multiple computer systemsFlexible attitude to adapt in a swiftly changing environmentSound time management skillsWhat you’ll receive:Varied work hours Attractive hourly rateA fun work environment and an enthusiastic teamA dedicated Randstad consultant If you think that this is a role that you would be suited to, please apply now or email an updated resume to brisbaneassessmentcentre@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Calling all Guest Services and Customer Experience Specialists who are wanting to work within the Travel Industry. Randstad has an exciting opportunity to work with one of Australia's largest Travel companies.Working as a Guest Service Attendant you will greet guests on arrival and assist them through their check-in, transfer, and departure experiences. You will be the main point of contact for guests before commencing their journey and will personally ensure special requests are accommodated. Main duties:Greet guests on arrival and assist with there check-in and departuresManage QLD Health Covid guidelines Administrative duties across multiple systemsProvide assistance on coach transfers and terminalcollaborate within an energetic team environmentUphold grooming standardsYou’ll have:Relevant experience in a similar roleExceptional customer service skillsAbility to use multiple computer systemsFlexible attitude to adapt in a swiftly changing environmentSound time management skillsWhat you’ll receive:Varied work hours Attractive hourly rateA fun work environment and an enthusiastic teamA dedicated Randstad consultant If you think that this is a role that you would be suited to, please apply now or email an updated resume to brisbaneassessmentcentre@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • albury, new south wales
    • temporary
    • AU$30.00 - AU$30.00, per hour, 5 days per week, 3 month assignment
    • full-time
    Our Albury based, government client is seeking a number of Digital Services Representatives to be ambassadors for various programs in their local service centre. This role offers 5 days/35 hours per week for a fixed three month term - with opportunities for further employment. ABOUT THE ROLEAs a Digital Services Representative, this role will see you:Inform customers about various government programsConfirm customer eligibility and process requests electronicallyBe an ambassador for post-covid recovery programs SKILLS & EXPERIENCETo succeed as a Digital Service Representative you will need:A positive attitude, excellent interpersonal and customer service skills;Strong communication skills;Good computer skills, and an ability to pick up new systems quicklyExcellent attendance, reliability and attention to detail. WHATS ON OFFERIf this Digital Services Representative role is for you, then look forward to:$30+ p/hour plus superannuation;On the job training, and an opportunity to work with a government team;Access to Randstad benefits program including special offers for phone plans, private healthcare and financial services as well as discounts from Coles, Woolworths, JB Hi-Fi, Kmart, eBay and more;Opportunities for career progression and support of industry leading recruitment consultants to help further your career;A free Employee Assistance Program that offers you and your family support; andReferral bonuses - bring your mate for roles with Randstad and get paid! HOW TO APPLYIf you feel you have the skills, experience and drive to succeed in this role - apply online now by clicking the "Apply" link. For information about this opportunity please contact Josh Jarrott - Industrial Consultant at Randstad Albury Wodonga on 02 6022 3200 or email alburywodonga@randstad.com.au.Please Note: Applications for this role are accepted online. Candidates must be able undergo and pass Drug & Alcohol screening and functional assessments. Candidates for this role must have suitable Australian work rightsAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Our Albury based, government client is seeking a number of Digital Services Representatives to be ambassadors for various programs in their local service centre. This role offers 5 days/35 hours per week for a fixed three month term - with opportunities for further employment. ABOUT THE ROLEAs a Digital Services Representative, this role will see you:Inform customers about various government programsConfirm customer eligibility and process requests electronicallyBe an ambassador for post-covid recovery programs SKILLS & EXPERIENCETo succeed as a Digital Service Representative you will need:A positive attitude, excellent interpersonal and customer service skills;Strong communication skills;Good computer skills, and an ability to pick up new systems quicklyExcellent attendance, reliability and attention to detail. WHATS ON OFFERIf this Digital Services Representative role is for you, then look forward to:$30+ p/hour plus superannuation;On the job training, and an opportunity to work with a government team;Access to Randstad benefits program including special offers for phone plans, private healthcare and financial services as well as discounts from Coles, Woolworths, JB Hi-Fi, Kmart, eBay and more;Opportunities for career progression and support of industry leading recruitment consultants to help further your career;A free Employee Assistance Program that offers you and your family support; andReferral bonuses - bring your mate for roles with Randstad and get paid! HOW TO APPLYIf you feel you have the skills, experience and drive to succeed in this role - apply online now by clicking the "Apply" link. For information about this opportunity please contact Josh Jarrott - Industrial Consultant at Randstad Albury Wodonga on 02 6022 3200 or email alburywodonga@randstad.com.au.Please Note: Applications for this role are accepted online. Candidates must be able undergo and pass Drug & Alcohol screening and functional assessments. Candidates for this role must have suitable Australian work rightsAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • burleigh heads, queensland
    • temporary
    • AU$34.80 - AU$34.80, per hour, plus super & candidate benefits
    • part-time
    Your New Company Work for a company that is leading the way with environmental waste solutions. They supply skip bins to household and construction sites and then collect them whilst ensuring the waste is disposed of correctly to maximise the best environmental solution. Randstad is currently recruiting for a Customer Service Officer. We are looking for candidates who have very strong administration skills, have high attention to detail and can really build a rapport with clients and customers. Duties and responsibilities Assist with any operational improvements where necessaryProvide a high level of customer service to clients of the businessEfficiently complete data entry and data handling duties using excel and CRM SystemsCreate reports for contractors Managing customer calls and emailsUpdate and track jobs in the system Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organized with outstanding time management skills and strong attention to detailExperience utilising MS Excel to track jobs and complete reportsA good understanding of the Brisbane area so you can accurately track jobs ( office is based in Burleigh) High attention to detail and ability to show resilience. What is on offerCompetitive hourly rateSupportive and rewarding cultureCareer progressionCoaching and mentoring seminars Undertaking a temporary contract through Randstad will give you exclusive access to our candidates benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment. The role is an ongoing temporary assignment. If you believe you meet the above requirements then please do not hesitate to apply with a copy of your CV. If you do have questions in relation to this position please reach out to jasmine.houlahan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New Company Work for a company that is leading the way with environmental waste solutions. They supply skip bins to household and construction sites and then collect them whilst ensuring the waste is disposed of correctly to maximise the best environmental solution. Randstad is currently recruiting for a Customer Service Officer. We are looking for candidates who have very strong administration skills, have high attention to detail and can really build a rapport with clients and customers. Duties and responsibilities Assist with any operational improvements where necessaryProvide a high level of customer service to clients of the businessEfficiently complete data entry and data handling duties using excel and CRM SystemsCreate reports for contractors Managing customer calls and emailsUpdate and track jobs in the system Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organized with outstanding time management skills and strong attention to detailExperience utilising MS Excel to track jobs and complete reportsA good understanding of the Brisbane area so you can accurately track jobs ( office is based in Burleigh) High attention to detail and ability to show resilience. What is on offerCompetitive hourly rateSupportive and rewarding cultureCareer progressionCoaching and mentoring seminars Undertaking a temporary contract through Randstad will give you exclusive access to our candidates benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment. The role is an ongoing temporary assignment. If you believe you meet the above requirements then please do not hesitate to apply with a copy of your CV. If you do have questions in relation to this position please reach out to jasmine.houlahan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • chullora, new south wales
    • temporary
    • AU$28.00 - AU$30.00, per hour, super
    • full-time
    Your New RoleWork for one of Australia’s most well known Retail companies in a vibrant and fast paced customer service team. As the Customer Care Representative you will be responsible for the investigation and resolution of escalated customer queries.Your main responsibilities will include:Liaising with customers via phone, email and online chatLog and update all information in the system correctlyProviding customers with regular updates regarding their queries or complaintsReviewing customer files to ensure that nothing has been missedEmpathetically listen to customers and promptly provide solutions Your profile will demonstrate: Previous customer service, disputes, complaints, claims, order processing, customer care, call centre or contact centre experience is idealA 'can-do' attitude and willingness to learnHigh attention to detail Benefits to you:Start ASAPFlexible work optionsCompetitive hourly rateWork for a renowned Australian companyWork in a role that will keep you busy!This is a great opportunity for experienced Customer Care Representatives to join a busy role. If you are interested in this role, please press APPLY NOW.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New RoleWork for one of Australia’s most well known Retail companies in a vibrant and fast paced customer service team. As the Customer Care Representative you will be responsible for the investigation and resolution of escalated customer queries.Your main responsibilities will include:Liaising with customers via phone, email and online chatLog and update all information in the system correctlyProviding customers with regular updates regarding their queries or complaintsReviewing customer files to ensure that nothing has been missedEmpathetically listen to customers and promptly provide solutions Your profile will demonstrate: Previous customer service, disputes, complaints, claims, order processing, customer care, call centre or contact centre experience is idealA 'can-do' attitude and willingness to learnHigh attention to detail Benefits to you:Start ASAPFlexible work optionsCompetitive hourly rateWork for a renowned Australian companyWork in a role that will keep you busy!This is a great opportunity for experienced Customer Care Representatives to join a busy role. If you are interested in this role, please press APPLY NOW.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • newcastle, new south wales
    • permanent
    • AU$30.75 - AU$30.75, per hour, Super & discounts to leading retailers
    • full-time
    Multiple roles open across Newcastle and Central CoastConsistent Monday - Friday shifts rotated between 8am - 7pm, 3 month initial contractWork with a State Government organisation aiming to provide a world-class customer experienceThe RoleOur client’s vision is to be recognised as the distinct leader in the provision of Government services, and they’re looking for multiple people to join their team.In this role, you will be the first point of contact, providing exceptional customer service to NSW residents in centres across Newcastle and the Central Coast.In order to be considered you will have:Excellent customer service skillsExceptional, professional communication skills both verbal and writtenDemonstrated ability to pick up new systems quickly, along with good computer skillsA team focused mindset with willingness to assist the overall team and contribute to continuous process improvementHigh level of resilience and ability to practice conflict resolutionIt is a requirement that all frontline workers for this State Government department are fully vaccinated by the 1st December 2021. Only those that meet this requirement will be considered.In return you will join a supportive Customer Service team and a forward thinking organisation who are committed to enhancing the quality of life in NSW by making it easy to access support and services. You will receive continuous support from a team leader and your Randstad consultant throughout this contract. You will also receive discounts to leading retailers when you join the Randstad family.What's next?Please submit your resume in Word format if you have the above skills and would like to be considered! Alternatively please contact Samantha at Randstad on 4032 7361 or samantha.tuinukuafe@randstad.com.au for a confidential discussion.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Multiple roles open across Newcastle and Central CoastConsistent Monday - Friday shifts rotated between 8am - 7pm, 3 month initial contractWork with a State Government organisation aiming to provide a world-class customer experienceThe RoleOur client’s vision is to be recognised as the distinct leader in the provision of Government services, and they’re looking for multiple people to join their team.In this role, you will be the first point of contact, providing exceptional customer service to NSW residents in centres across Newcastle and the Central Coast.In order to be considered you will have:Excellent customer service skillsExceptional, professional communication skills both verbal and writtenDemonstrated ability to pick up new systems quickly, along with good computer skillsA team focused mindset with willingness to assist the overall team and contribute to continuous process improvementHigh level of resilience and ability to practice conflict resolutionIt is a requirement that all frontline workers for this State Government department are fully vaccinated by the 1st December 2021. Only those that meet this requirement will be considered.In return you will join a supportive Customer Service team and a forward thinking organisation who are committed to enhancing the quality of life in NSW by making it easy to access support and services. You will receive continuous support from a team leader and your Randstad consultant throughout this contract. You will also receive discounts to leading retailers when you join the Randstad family.What's next?Please submit your resume in Word format if you have the above skills and would like to be considered! Alternatively please contact Samantha at Randstad on 4032 7361 or samantha.tuinukuafe@randstad.com.au for a confidential discussion.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • permanent
    • AU$30 - AU$45, per year, 10% Super
    • full-time
    Randstad are currently recruiting for a valued client based in Melbourne CBD. This is a contact centre Team Leader position, within an education department and involves taking inbound customer calls and managing a team. We are looking for candidates that are able to work full time hours, and have strong customer service and management skills. This role focuses on complaint resolutions within an early resolutions team. If you are looking for your next opportunity and are open to fixed term positions with the opportunity to stay with an organisation long term, this could be a great role for youAbout the position:Keep clear and consistent records of all complaint related actions in resolveCommunicate with complainants and stakeholders in a professional and timely mannerProvide training and coaching to new and less experienced team membersAdvise and support other team members with complex complaints and seek guidanceIdentify trends in complaints and opportunities for recommending systemic improvement ​Quality check correspondence of other team membersManage team mailboxesWork collaboratively as a team member, share information and support colleaguesIt is essential that you have previous experience in a customer service, call centre or a similar role.Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsReliable and motivatedExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career within the public sector Handle customer data and information with confidentialityHow to applyThese roles are highly sought after, please apply today.Please note, due to the volume of applications only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are currently recruiting for a valued client based in Melbourne CBD. This is a contact centre Team Leader position, within an education department and involves taking inbound customer calls and managing a team. We are looking for candidates that are able to work full time hours, and have strong customer service and management skills. This role focuses on complaint resolutions within an early resolutions team. If you are looking for your next opportunity and are open to fixed term positions with the opportunity to stay with an organisation long term, this could be a great role for youAbout the position:Keep clear and consistent records of all complaint related actions in resolveCommunicate with complainants and stakeholders in a professional and timely mannerProvide training and coaching to new and less experienced team membersAdvise and support other team members with complex complaints and seek guidanceIdentify trends in complaints and opportunities for recommending systemic improvement ​Quality check correspondence of other team membersManage team mailboxesWork collaboratively as a team member, share information and support colleaguesIt is essential that you have previous experience in a customer service, call centre or a similar role.Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsReliable and motivatedExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career within the public sector Handle customer data and information with confidentialityHow to applyThese roles are highly sought after, please apply today.Please note, due to the volume of applications only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • bendigo, victoria
    • permanent
    • full-time
    Randstad are currently recruiting for a valued client based in Bendigo. This is a contact centre position, within an insurance organisation and involves taking inbound customer calls. We are looking for candidates that are able to work full time hours, and have strong customer service skills. If you are looking for your next opportunity to stay with an organisation long term, this could be a great role for youAbout the position:First point of contact for customers handling inbound calls regarding customers who may be experiencing financial hardship and challenging timesConsistently providing excellent customer service and going above and beyondShowcasing high levels of empathy and resilience towards our customers at all times to ensure assistance is provided to solve their issuesLearn and master multiple internal systems and software to use simultaneouslyEngage with customers and explore what they are looking forAdministration duties to support customer queries and profilesIt is essential that you have previous experience in a customer service, call centre or a similar role.Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsReliable and motivatedExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career in the banking and financial services industryHandle customer data and information with confidentialityHow to applyThese roles are highly sought after, please apply today. Please note, due to the volume of applications only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are currently recruiting for a valued client based in Bendigo. This is a contact centre position, within an insurance organisation and involves taking inbound customer calls. We are looking for candidates that are able to work full time hours, and have strong customer service skills. If you are looking for your next opportunity to stay with an organisation long term, this could be a great role for youAbout the position:First point of contact for customers handling inbound calls regarding customers who may be experiencing financial hardship and challenging timesConsistently providing excellent customer service and going above and beyondShowcasing high levels of empathy and resilience towards our customers at all times to ensure assistance is provided to solve their issuesLearn and master multiple internal systems and software to use simultaneouslyEngage with customers and explore what they are looking forAdministration duties to support customer queries and profilesIt is essential that you have previous experience in a customer service, call centre or a similar role.Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsReliable and motivatedExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career in the banking and financial services industryHandle customer data and information with confidentialityHow to applyThese roles are highly sought after, please apply today. Please note, due to the volume of applications only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • frankston, victoria
    • temporary
    • AU$28 - AU$30, per year, 10% Super
    • full-time
    Our client, a State Government agency in the Transport sector, is looking for multiple Customer Service Representatives to join their growing Customer Service team across the various suburbs across Melbourne. Locations include Frankston/ Dandenong/ Burwood and Heatherton. We are looking for experienced, energetic and passionate customer service representatives looking to become a part of a new friendly team in a collaborative environment. Various employment opportunities available from 2-5 days a week with the availability to work 20-38 hours per week.If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you Duties will include but not limited to:Responding to a high volume of customer enquiries, in a professional and timely manner face to face, or either via phone or email You will be the first point of contact, and be expected to assist customers in completing their registration and licensing queries and transactionsObtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requests due company procedures and policies To be successful you will have:Proven experience working in a fast paced face to face customer service environmentsA strong level of resilience, ability to work to KPI’s and excellent time managementFlexibility for rostered hours, including weekends, and be available between Mon - Fri 8:30am - 4:30pmProven good accountability and time management, with flexibility to be The ability to across various IT systems and software packages*In addition you will be required to complete various assessments before being deemed successful for these positions.*Must have a full Australian Drivers License. If this sounds like the role for you please apply nowAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Our client, a State Government agency in the Transport sector, is looking for multiple Customer Service Representatives to join their growing Customer Service team across the various suburbs across Melbourne. Locations include Frankston/ Dandenong/ Burwood and Heatherton. We are looking for experienced, energetic and passionate customer service representatives looking to become a part of a new friendly team in a collaborative environment. Various employment opportunities available from 2-5 days a week with the availability to work 20-38 hours per week.If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you Duties will include but not limited to:Responding to a high volume of customer enquiries, in a professional and timely manner face to face, or either via phone or email You will be the first point of contact, and be expected to assist customers in completing their registration and licensing queries and transactionsObtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requests due company procedures and policies To be successful you will have:Proven experience working in a fast paced face to face customer service environmentsA strong level of resilience, ability to work to KPI’s and excellent time managementFlexibility for rostered hours, including weekends, and be available between Mon - Fri 8:30am - 4:30pmProven good accountability and time management, with flexibility to be The ability to across various IT systems and software packages*In addition you will be required to complete various assessments before being deemed successful for these positions.*Must have a full Australian Drivers License. If this sounds like the role for you please apply nowAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$50,000 - AU$70,000, per year, super, commission and more!
    • full-time
    Are you looking to kick start your sales career? Do you want to work in the Telecommunications industry? Are you motivated by earning $$$? Do you like to work hard and have fun whilst doing so? If so, then this is the role for you! Your New Role One of Australia's leading Telecommunications company is seeking 5 permanent x Telesales representatives to join their vibrant team in located in North Ryde. You will be reporting into the Telesales Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseProviding a high level of customer serviceGeneral administration as requiredThe BenefitsIncredible sales on-boarding and training programQuick career progressionWork in the buzzing Telecommunications industry!Ability to earn lots of $$$ in the sales role!Work with a supportive and inclusive teamNorth Ryde location, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Sales, Telesales, Account Management, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you looking to kick start your sales career? Do you want to work in the Telecommunications industry? Are you motivated by earning $$$? Do you like to work hard and have fun whilst doing so? If so, then this is the role for you! Your New Role One of Australia's leading Telecommunications company is seeking 5 permanent x Telesales representatives to join their vibrant team in located in North Ryde. You will be reporting into the Telesales Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseProviding a high level of customer serviceGeneral administration as requiredThe BenefitsIncredible sales on-boarding and training programQuick career progressionWork in the buzzing Telecommunications industry!Ability to earn lots of $$$ in the sales role!Work with a supportive and inclusive teamNorth Ryde location, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Sales, Telesales, Account Management, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$57,400 - AU$57,400, per year, plus super
    • full-time
    Your new companyKick-start 2022 with a fantastic opportunity!Working for a Big 4 Bank means that you will receive world-class training and the career development opportunities are endless. The training and experience gained in this position will set you on a path towards a number of different careers within the banking and finance industry. Whether your goal is a business banker or a financial advisor, this is a great place to start!Your new roleYou will be playing a key role in supporting their customers, who are at the heart of their business. You will be hard working, outcome focused and looking for a role where you can excel.Provide a high level of customer service to inbound callers over the phoneUse multiple computer systems, alongside your problem solving skillsWork in a structured environment, meeting and exceeding KPI'sEnsure customers records are kept up to dateYour skills and experiencePrevious customer service experience, including retail and hospitalityExcellent communication skills, both written and verbalAbility to multi-task and thrive in a busy environmentA team player with a passion for banking and financeDegree level education is preferred (finance or business graduate highly desired)Your benefitsA diverse and vibrant cultureCompetitive salary - $57,400 + superDetailed training and ongoing supportEndless career progression opportunitiesPermanent, full-time positions (Mon - Fri)Beautiful offices in the CBD, close to public transportHow to applyWe have both December and January start dates available for you to kick-start the New Year with a new career in Banking. Apply today to ensure you don’t miss out!Please note you must be an Australian/NZ Citizen or Permanent Resident to apply for this position.If you have any questions, or to have a confidential discussion, please reach out to Hollie on Hollie.Carwardine@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new companyKick-start 2022 with a fantastic opportunity!Working for a Big 4 Bank means that you will receive world-class training and the career development opportunities are endless. The training and experience gained in this position will set you on a path towards a number of different careers within the banking and finance industry. Whether your goal is a business banker or a financial advisor, this is a great place to start!Your new roleYou will be playing a key role in supporting their customers, who are at the heart of their business. You will be hard working, outcome focused and looking for a role where you can excel.Provide a high level of customer service to inbound callers over the phoneUse multiple computer systems, alongside your problem solving skillsWork in a structured environment, meeting and exceeding KPI'sEnsure customers records are kept up to dateYour skills and experiencePrevious customer service experience, including retail and hospitalityExcellent communication skills, both written and verbalAbility to multi-task and thrive in a busy environmentA team player with a passion for banking and financeDegree level education is preferred (finance or business graduate highly desired)Your benefitsA diverse and vibrant cultureCompetitive salary - $57,400 + superDetailed training and ongoing supportEndless career progression opportunitiesPermanent, full-time positions (Mon - Fri)Beautiful offices in the CBD, close to public transportHow to applyWe have both December and January start dates available for you to kick-start the New Year with a new career in Banking. Apply today to ensure you don’t miss out!Please note you must be an Australian/NZ Citizen or Permanent Resident to apply for this position.If you have any questions, or to have a confidential discussion, please reach out to Hollie on Hollie.Carwardine@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$60 - AU$65 per year
    • full-time
    Your new companyYour new company is one of the leading Insurance brands in Australia. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey. They foster a diverse work culture and a positive team attitude, where employees are valued and recognised for their efforts and commitment. Your benefitsFull time permanent role with career progressionBased in Sydney Olympic Park close to train stationOnly 2 days at office the rest at home!Monday- Friday- say goodbye to weekend workWorking hours 9-5 no late eveningsLots of opportunity to expand your knowledge and growClose to shops, cafes and restaurantsJoin a team of industry professionals6 weeks of valuable and supportive training15% bonus available Your skills and experienceCustomer Service experience is a mustA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focus Your new roleAssist in providing customers with solutionsHandle all incoming claims and queriesEnsure all emails, administration and quotes are compliant with regulationAssist Australians with natural disasters Your next stepTo launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss furtherAustralian Citizens or Permanent Residents are welcome to applyAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new companyYour new company is one of the leading Insurance brands in Australia. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey. They foster a diverse work culture and a positive team attitude, where employees are valued and recognised for their efforts and commitment. Your benefitsFull time permanent role with career progressionBased in Sydney Olympic Park close to train stationOnly 2 days at office the rest at home!Monday- Friday- say goodbye to weekend workWorking hours 9-5 no late eveningsLots of opportunity to expand your knowledge and growClose to shops, cafes and restaurantsJoin a team of industry professionals6 weeks of valuable and supportive training15% bonus available Your skills and experienceCustomer Service experience is a mustA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focus Your new roleAssist in providing customers with solutionsHandle all incoming claims and queriesEnsure all emails, administration and quotes are compliant with regulationAssist Australians with natural disasters Your next stepTo launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss furtherAustralian Citizens or Permanent Residents are welcome to applyAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • gold coast, queensland
    • permanent
    • AU$70,000 - AU$70,000, per year, OTE + Plus Super + uncapped commission
    • full-time
    Your new companyWork for one of the world's leading leisure travel companies and a leading resort management business, who have the world's largest vacation ownership.Are you passionate about finding the best deals for your customers? Randstad is currently recruiting for an energetic, travel enthusiast Sales Specialist who can build a rapport with people, promote timeshares to existing customers and have fun whilst working in a supportive team environment.Your new positionWork in a fast paced environmentAbility to build a rapport with your customersHigh earning uncapped commissionWork with a motivated fun teamGenerate sales and achieve targetsAll leads are prequalified!What is on offerDiscounted hotel stays around the worldSubsidised private health insuranceProfessional development fundingMonday-Friday (with the potential of 1 saturday a month - where you will get a day off in return)Uncapped commissionCompetitive salary and market leading commision structionYour skills and experienceExcellent verbal and written communicationAbility to positively influence customersAbility to problem solveSelf motivatedA passion for travelBeing self motivated and having a competitive edge will see you succeed in this role. Those with no corporate experience but have had a sporting background have also done exceptionally well in this position. Don't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Jazzie Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new companyWork for one of the world's leading leisure travel companies and a leading resort management business, who have the world's largest vacation ownership.Are you passionate about finding the best deals for your customers? Randstad is currently recruiting for an energetic, travel enthusiast Sales Specialist who can build a rapport with people, promote timeshares to existing customers and have fun whilst working in a supportive team environment.Your new positionWork in a fast paced environmentAbility to build a rapport with your customersHigh earning uncapped commissionWork with a motivated fun teamGenerate sales and achieve targetsAll leads are prequalified!What is on offerDiscounted hotel stays around the worldSubsidised private health insuranceProfessional development fundingMonday-Friday (with the potential of 1 saturday a month - where you will get a day off in return)Uncapped commissionCompetitive salary and market leading commision structionYour skills and experienceExcellent verbal and written communicationAbility to positively influence customersAbility to problem solveSelf motivatedA passion for travelBeing self motivated and having a competitive edge will see you succeed in this role. Those with no corporate experience but have had a sporting background have also done exceptionally well in this position. Don't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Jazzie Houlahan - jasmine.houlahan@randstad.com.au or phone - 07 3100 7015At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • contract
    • full-time
    A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hoursShifts vary between Monday - Sunday Hours vary between 7:00am to midnightFlexibility needed to commit to this rotating roster Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hoursShifts vary between Monday - Sunday Hours vary between 7:00am to midnightFlexibility needed to commit to this rotating roster Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • contract
    • full-time
    A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hoursMonday - FridayHours vary between 7:00am to 7:00pmYour duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Possess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hoursMonday - FridayHours vary between 7:00am to 7:00pmYour duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Possess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • permanent
    • AU$60,000 - AU$70,000, per year, Plus super
    • full-time
    Are you well organised, passionate and customer service and enjoy admin duties? Full-time position available to join a not-for-profit organisation as Customer service officer. Randstad is currently looking someone with a positive can-do attitude, customer service and administration experience to join a growing team with a strong focus on culture and collaboration.Your new companyThis is a great opportunity to join a Not-For-Profit organisation in the small customer focused team. This position is newly created to help support the examinations and assessments team with customer service and administration. Located in the Melbourne CBD, just a short walk from Flagstaff station. Your new roleCustomer services responsibilitiesMain point of contact for candidatesProvide high level customer service to candidates and all stakeholdersManager enquires inboxPrepare and send out candidate communications and mail outsRespond and resolve complaints in a professional mannerCandidate recordsMaintain electronic and hard copy records and undertake integrity checksAssist with migration of records onto new CRMAssist with processing applications in accordance to approved criteria and guidelinesAdministration supportProvide administration as requiredSet up general office systems including filling system and database About you:Previous experience in similar role Experience in Microsoft office suitPositive mindset & can-do attitudeExcellent customer service skills Strong communication skills both written and verbalResilient Ability to work with a large range of peopleStrong attention to detailAbility to work to deadlinesStrong organisational skillsIf you are interested in this position please APPLY NOW or send your CV to emily.astbury@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Are you well organised, passionate and customer service and enjoy admin duties? Full-time position available to join a not-for-profit organisation as Customer service officer. Randstad is currently looking someone with a positive can-do attitude, customer service and administration experience to join a growing team with a strong focus on culture and collaboration.Your new companyThis is a great opportunity to join a Not-For-Profit organisation in the small customer focused team. This position is newly created to help support the examinations and assessments team with customer service and administration. Located in the Melbourne CBD, just a short walk from Flagstaff station. Your new roleCustomer services responsibilitiesMain point of contact for candidatesProvide high level customer service to candidates and all stakeholdersManager enquires inboxPrepare and send out candidate communications and mail outsRespond and resolve complaints in a professional mannerCandidate recordsMaintain electronic and hard copy records and undertake integrity checksAssist with migration of records onto new CRMAssist with processing applications in accordance to approved criteria and guidelinesAdministration supportProvide administration as requiredSet up general office systems including filling system and database About you:Previous experience in similar role Experience in Microsoft office suitPositive mindset & can-do attitudeExcellent customer service skills Strong communication skills both written and verbalResilient Ability to work with a large range of peopleStrong attention to detailAbility to work to deadlinesStrong organisational skillsIf you are interested in this position please APPLY NOW or send your CV to emily.astbury@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • penrith, new south wales
    • contract
    • AU$31.00 - AU$32.00, per hour, competitive salary, full time hours, SUPER
    • full-time
    Responding to new, prospective and previous student enquiries via email, taking inbound and making outbound phone calls, with a mix of admin tasks. Working with Children Check and Police Check required prior to starting.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Responding to new, prospective and previous student enquiries via email, taking inbound and making outbound phone calls, with a mix of admin tasks. Working with Children Check and Police Check required prior to starting.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • newcastle, new south wales
    • temporary
    • AU$30.75 - AU$31.25, per hour, Super & discounts to leading retailers
    • full-time
    Newcastle location35 hours per weekNumber of roles across two separate Government bodies!Do you enjoy providing excellent customer service? Do you love speaking with people? Randstad have a role for you!We are URGENTLY recruiting multiple Customer Service/Contact Centre roles for two large Government bodies. If you have customer service experience, a professional manner, and are tech savvy - APPLY NOW!What do you need?Excellent customer service skillsExperience in a fast paced environmentFlexibility and commitment to rotating roster - 7am - 7pm, Monday - Sunday Demonstrated strength in conflict resolution over the phoneAbility to pick up new systems quicklyComputer literate/Tech savvyAbility to pass an internet speed test (for one role only)WWCC (or willing to obtain, for one role only)PREVIOUS CALL CENTRE OR GOVERNMENT EXPERIENCE HIGHLY REGARDED. Sounds like you? Please APPLY NOW if you meet the requirements and your application will be reviewed. Please upload a resume in 'Word' format. Further questions? Please call Samantha on 4032 7361 or email at samantha.tuinukuafe@randstad.com.au for a confidential discussion. We look forward to hearing from you! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Newcastle location35 hours per weekNumber of roles across two separate Government bodies!Do you enjoy providing excellent customer service? Do you love speaking with people? Randstad have a role for you!We are URGENTLY recruiting multiple Customer Service/Contact Centre roles for two large Government bodies. If you have customer service experience, a professional manner, and are tech savvy - APPLY NOW!What do you need?Excellent customer service skillsExperience in a fast paced environmentFlexibility and commitment to rotating roster - 7am - 7pm, Monday - Sunday Demonstrated strength in conflict resolution over the phoneAbility to pick up new systems quicklyComputer literate/Tech savvyAbility to pass an internet speed test (for one role only)WWCC (or willing to obtain, for one role only)PREVIOUS CALL CENTRE OR GOVERNMENT EXPERIENCE HIGHLY REGARDED. Sounds like you? Please APPLY NOW if you meet the requirements and your application will be reviewed. Please upload a resume in 'Word' format. Further questions? Please call Samantha on 4032 7361 or email at samantha.tuinukuafe@randstad.com.au for a confidential discussion. We look forward to hearing from you! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • AU$50,000 - AU$60,000 per year
    • full-time
    We are recruiting a role for an enthusiastic and experienced Customer Service Reprensentative to join a successful South Australian business located in Torrensville. Applicants need to be available to work full time Monday to Friday. The role consists of providing face to face customer service, attending to incoming customer queries and quoting via phone and email. The role also requires liaising with technicians and suppliers to order parts. About youPrevious customer service experienceAttention to detailPositive and energetic attitudeStrong computer literacyStrong verbal communication skillsAbout the roleFace to face customer service Email/Phone based role Ordering parts for technicians and customersQuoting customersProcessing online/over the phone ordersOrdering through suppliersHelping technicians troubleshoot Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Zoe Minuzzo-Larsen and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We are recruiting a role for an enthusiastic and experienced Customer Service Reprensentative to join a successful South Australian business located in Torrensville. Applicants need to be available to work full time Monday to Friday. The role consists of providing face to face customer service, attending to incoming customer queries and quoting via phone and email. The role also requires liaising with technicians and suppliers to order parts. About youPrevious customer service experienceAttention to detailPositive and energetic attitudeStrong computer literacyStrong verbal communication skillsAbout the roleFace to face customer service Email/Phone based role Ordering parts for technicians and customersQuoting customersProcessing online/over the phone ordersOrdering through suppliersHelping technicians troubleshoot Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Zoe Minuzzo-Larsen and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • contract
    • AU$32.00 - AU$33.00 per hour
    • full-time
    The world’s best-known retail brands, major financial institutions, and millions of merchants worldwide trust our client for tech-forward, simple, and secure ways to accept payments from anyone at any time. Their passion is to empower their clients with the systems and data they need to refine the customer journey and accelerate growth.We are on the look out for Customer Service Consultants to join our clients outbound contact centre team, who will be responsible for ensuring that service level agreements with the clients are met through controlling the customer enquires, from beginning to end. Day to day this role will see you: Assisting with client requests regarding their payment devices and cloud services Accept client requests and entering details onto CRM system (Salesforce)Arranging stock dispatchMaking contact with merchants to set up payment terminals Ensure all call ques are monitoredClose completed calls directly onto the system, including any details of stock, serial numbers, asset numbers and any relevant notes. Ensure technicians have scheduled install datesComplete client specific reports as directed by team leaderMake necessary arrangements to have stock returned to repairers/clientsProvide assistance to other teams as directedPerform other job related duties as requestedWho we are looking for: Someone with a passion for customer service, with previous experience working in this industrySomeone who is a quick thinker, and able to think outside the boxPossesses excellent communication skills, both written and verbal Outstanding interpersonal skills, with the ability to build rapport with both internal and external stakeholdersSomebody who takes the time to understand the customer A team player!Extra details: This is a full time, on going contract with the view to go permanent. The hours are full time Mon- Fri, with some weekend work. They offer a hybrid working environment, so you can enjoy working from home as well as their office based in Essendon Fields.If you are looking for a team that is close knit, values diversity and praises with rewards and recognition on a monthly basis, then look no further. Please APPLY NOW or email your CV directly to daria.savic@randstad.com.au and don't miss out on this great opportunity to make your start in a massive industry. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    The world’s best-known retail brands, major financial institutions, and millions of merchants worldwide trust our client for tech-forward, simple, and secure ways to accept payments from anyone at any time. Their passion is to empower their clients with the systems and data they need to refine the customer journey and accelerate growth.We are on the look out for Customer Service Consultants to join our clients outbound contact centre team, who will be responsible for ensuring that service level agreements with the clients are met through controlling the customer enquires, from beginning to end. Day to day this role will see you: Assisting with client requests regarding their payment devices and cloud services Accept client requests and entering details onto CRM system (Salesforce)Arranging stock dispatchMaking contact with merchants to set up payment terminals Ensure all call ques are monitoredClose completed calls directly onto the system, including any details of stock, serial numbers, asset numbers and any relevant notes. Ensure technicians have scheduled install datesComplete client specific reports as directed by team leaderMake necessary arrangements to have stock returned to repairers/clientsProvide assistance to other teams as directedPerform other job related duties as requestedWho we are looking for: Someone with a passion for customer service, with previous experience working in this industrySomeone who is a quick thinker, and able to think outside the boxPossesses excellent communication skills, both written and verbal Outstanding interpersonal skills, with the ability to build rapport with both internal and external stakeholdersSomebody who takes the time to understand the customer A team player!Extra details: This is a full time, on going contract with the view to go permanent. The hours are full time Mon- Fri, with some weekend work. They offer a hybrid working environment, so you can enjoy working from home as well as their office based in Essendon Fields.If you are looking for a team that is close knit, values diversity and praises with rewards and recognition on a monthly basis, then look no further. Please APPLY NOW or email your CV directly to daria.savic@randstad.com.au and don't miss out on this great opportunity to make your start in a massive industry. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • nerang, queensland
    • permanent
    • AU$30.00 - AU$30.00, per hour, plus super & candidate benefits
    • full-time
    Your new roleWork for a leading Australian Technical Services Company. They are passionate and dedicated about providing exceptional service across Australia and New Zealand. Randstad is recruiting for an Operations Coordinator. We are looking for candidates that have very strong data entry and technical skills and can provide support to contractors and clients. Duties and responsibilitiesReporting to the Operations Team Leader, you will be responsible for managing an assigned region and balancing contractor workloads.Review overdue WIP jobs each day and drive completion of work.Effectively plan the daily route of the contractor to minimise travel between jobsAssist contractor with daily work issues to maximise completion ratesReview operational systems, processes, and procedures to maintain and enhance accuracy, and reliabilityContribute to quality assurance measures, continuous quality improvement and customer service as part of HTS Quality Management System and relevant WHS policies to ensure high standards of service development. Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organised with outstanding time management skills and strong attention to detailAble to work as part of a team but also individually with limited supervisionExperience utilising MS Excel to track jobs and complete reportsEager to learn and develop their skills What is on OfferCompetitive hourly rateSupportive and rewarding cultureCareer progressionMonday - Friday For more information on the role please contact Jazzie Houlahan - 07 3100 7015 / jasmine.houlahan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new roleWork for a leading Australian Technical Services Company. They are passionate and dedicated about providing exceptional service across Australia and New Zealand. Randstad is recruiting for an Operations Coordinator. We are looking for candidates that have very strong data entry and technical skills and can provide support to contractors and clients. Duties and responsibilitiesReporting to the Operations Team Leader, you will be responsible for managing an assigned region and balancing contractor workloads.Review overdue WIP jobs each day and drive completion of work.Effectively plan the daily route of the contractor to minimise travel between jobsAssist contractor with daily work issues to maximise completion ratesReview operational systems, processes, and procedures to maintain and enhance accuracy, and reliabilityContribute to quality assurance measures, continuous quality improvement and customer service as part of HTS Quality Management System and relevant WHS policies to ensure high standards of service development. Your Skills and ExperienceExcellent verbal and written communication to engage and build relationships with clients, customers and stakeholdersHighly organised with outstanding time management skills and strong attention to detailAble to work as part of a team but also individually with limited supervisionExperience utilising MS Excel to track jobs and complete reportsEager to learn and develop their skills What is on OfferCompetitive hourly rateSupportive and rewarding cultureCareer progressionMonday - Friday For more information on the role please contact Jazzie Houlahan - 07 3100 7015 / jasmine.houlahan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • temporary
    • AU$30.00 - AU$32.00 per hour
    • full-time
    Our Client Continuing to lead the industry across Victoria, New South Wales and Queensland, our client boasts unprecedented success. Their successful Australian business supports home owners and builders alike. Focused on continuing to provide energy efficient solutions to their extensive and high profile client base. About the RoleIn this role you will be responsible for the timely and accurate coordination of all supply requirements for customers plus, the proficient order taking, clear and concise communication and liaison between customers, external and internal staff. About YouThe ideal candidate will have the following skills/ experience: A proven commitment to, and thorough understanding of the principles of customer serviceExperience within the manufacturing industry is desirable but not essentialWell spoken, articulate and positive when taking inbound callsA team player, with the ability to quickly build effective relationships with both internal and external teamsThe ability to perform well under pressure to achieve outcomesExcellent time management skills and attention to detailSound administrative and organisational skills with an ability to effectively set priorities and meet deadlinesGood computer literacy – proficient in MS Office and any CRM softwareApply TodayIf you are ready to take the next step, use the link below to apply. Please note this role is based in the office and requires you to be onsite Monday - Friday. Must be available to start the role within a week of being suceesful. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Our Client Continuing to lead the industry across Victoria, New South Wales and Queensland, our client boasts unprecedented success. Their successful Australian business supports home owners and builders alike. Focused on continuing to provide energy efficient solutions to their extensive and high profile client base. About the RoleIn this role you will be responsible for the timely and accurate coordination of all supply requirements for customers plus, the proficient order taking, clear and concise communication and liaison between customers, external and internal staff. About YouThe ideal candidate will have the following skills/ experience: A proven commitment to, and thorough understanding of the principles of customer serviceExperience within the manufacturing industry is desirable but not essentialWell spoken, articulate and positive when taking inbound callsA team player, with the ability to quickly build effective relationships with both internal and external teamsThe ability to perform well under pressure to achieve outcomesExcellent time management skills and attention to detailSound administrative and organisational skills with an ability to effectively set priorities and meet deadlinesGood computer literacy – proficient in MS Office and any CRM softwareApply TodayIf you are ready to take the next step, use the link below to apply. Please note this role is based in the office and requires you to be onsite Monday - Friday. Must be available to start the role within a week of being suceesful. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • temporary
    • AU$30 - AU$40, per year, 10% Super
    • full-time
    The roleDo you have a passion for supporting the community and are looking for your next career move that will offer growth within a supportive environment?Randstad are currently seeking career minded call centre and administration professionals to join our client from a State Government agency within their insurance and risk advisory departments. This is a great opportunity to take your career to the next level!The main core of this role is to provide excellent customer service satisfaction to customers, and will include a mix of administration, processing, email and phone communication. This role will entail taking a high volume of inbound calls. You will be working in a busy fast-paced, target-driven and high-volume environment within a culture and working environment unlike any other. Tasks include, but are not limited to:Facilitate a high volume of inbound enquiries regarding customer superannuation and insuranceProvide knowledge around products and servicesAct with urgency and respond to customer inquiries or requests immediately (phone and email)Regular contact with customers and advisers to maintain and develop business relationshipsProvide accurate information regarding insurance and risk advice for each customersContributing to the development and continuous improvement of customer experienceThe ideal candidate will have:Strong background in insurance - call centre Strong administration and processing skillsProfessionalism resilience and empathy when handling inbound and outbound callsPossess strong communication skills, written and verbalHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracyImportant information about the role:Commencement date 29th November 2021Temporary full time position 6-12 months - with the potential of going permanentRoster will be Monday through to FridayRotating roster 8:30am - 5:30pmCBD LocationApplications:If you feel your skills match the above criteria please attention to your CV in MS Word format to Angelique Kondovasis by clicking apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    The roleDo you have a passion for supporting the community and are looking for your next career move that will offer growth within a supportive environment?Randstad are currently seeking career minded call centre and administration professionals to join our client from a State Government agency within their insurance and risk advisory departments. This is a great opportunity to take your career to the next level!The main core of this role is to provide excellent customer service satisfaction to customers, and will include a mix of administration, processing, email and phone communication. This role will entail taking a high volume of inbound calls. You will be working in a busy fast-paced, target-driven and high-volume environment within a culture and working environment unlike any other. Tasks include, but are not limited to:Facilitate a high volume of inbound enquiries regarding customer superannuation and insuranceProvide knowledge around products and servicesAct with urgency and respond to customer inquiries or requests immediately (phone and email)Regular contact with customers and advisers to maintain and develop business relationshipsProvide accurate information regarding insurance and risk advice for each customersContributing to the development and continuous improvement of customer experienceThe ideal candidate will have:Strong background in insurance - call centre Strong administration and processing skillsProfessionalism resilience and empathy when handling inbound and outbound callsPossess strong communication skills, written and verbalHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracyImportant information about the role:Commencement date 29th November 2021Temporary full time position 6-12 months - with the potential of going permanentRoster will be Monday through to FridayRotating roster 8:30am - 5:30pmCBD LocationApplications:If you feel your skills match the above criteria please attention to your CV in MS Word format to Angelique Kondovasis by clicking apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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