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    • melbourne, victoria
    • contract
    • full-time
    A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hoursMonday - FridayHours vary between 7:00am to 7:00pmYour duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Possess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hoursMonday - FridayHours vary between 7:00am to 7:00pmYour duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Possess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • contract
    • AU$30.00 - AU$31.00, per hour, Shift Penalties
    • full-time
    Randstad is proudly partnering with the South Australian Government to support our state’s COVID-19 Response Contact Centre. These positions are based in the CBD and you will be providing expert and accurate advice to the general public relating to all COVID-19 inquiries. You will have excellent customer service skills, be able to adapt to an ever changing environment and be resilient. We are seeking candidates to work full time hours across a rotating roster.Pay Rate of $30.15 per hour + shift penalties 7 day roster across day, afternoon and night shiftsSA Government opportunity About the roleWe are seeking candidates with excellent interpersonal and problem solving skills who can start immediately. We have multiple positions available to work in this busy contact centre with opportunities to progress for the right candidates. You will be responsible for on a day to day basis:Answering a high volume of phone calls Providing consistent and accurate advice with the Emergency Management directions and Emergency Management Act 2004Inputting data accurately from a range of sources into various computer applicationsProviding ongoing support to South Australian residents on various COVID-19 inquiriesSkills and Experience Excellent written and verbal communication skills Resilient Proven experience working in a reactive and fast paced environment Flexible availability and great team player Positive attitude and willingness to learn National police check Shift timesDay Shift: 8am - 4pmAfternoon Shift: 4pm - 12amNight Shift: 12am - 8amBenefits2 days of classroom training provided as well as on the job training Gain exposure and experience within the public sector Excellent workplace culture Full time hours across a rotating roster How to ApplyClick APPLY or contact Shannon Jarvis (shannon.jarvis@randstad.com.au) for all confidential enquiries before applying.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad is proudly partnering with the South Australian Government to support our state’s COVID-19 Response Contact Centre. These positions are based in the CBD and you will be providing expert and accurate advice to the general public relating to all COVID-19 inquiries. You will have excellent customer service skills, be able to adapt to an ever changing environment and be resilient. We are seeking candidates to work full time hours across a rotating roster.Pay Rate of $30.15 per hour + shift penalties 7 day roster across day, afternoon and night shiftsSA Government opportunity About the roleWe are seeking candidates with excellent interpersonal and problem solving skills who can start immediately. We have multiple positions available to work in this busy contact centre with opportunities to progress for the right candidates. You will be responsible for on a day to day basis:Answering a high volume of phone calls Providing consistent and accurate advice with the Emergency Management directions and Emergency Management Act 2004Inputting data accurately from a range of sources into various computer applicationsProviding ongoing support to South Australian residents on various COVID-19 inquiriesSkills and Experience Excellent written and verbal communication skills Resilient Proven experience working in a reactive and fast paced environment Flexible availability and great team player Positive attitude and willingness to learn National police check Shift timesDay Shift: 8am - 4pmAfternoon Shift: 4pm - 12amNight Shift: 12am - 8amBenefits2 days of classroom training provided as well as on the job training Gain exposure and experience within the public sector Excellent workplace culture Full time hours across a rotating roster How to ApplyClick APPLY or contact Shannon Jarvis (shannon.jarvis@randstad.com.au) for all confidential enquiries before applying.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • perth, western australia
    • contract
    • AU$29.00 - AU$34.00 per hour
    • full-time
    About RandstadRandstad is a global market leader providing specialised recruitment solutions across a variety of industry sectors and spanning across 39 countries in the world. As an employer of choice, we have developed a culture that will challenge you, keep you interested and develop The Role:To provide first point resolution and support for all customer service interfaces serviced by the Department Your duties will include:Answering high volume inbound callsProviding consistently high levels of customer service.Adhering to various policies and procedures.Handling various inquiries and diverting/escalating calls where appropriate.Data entry into various computer systemsScheduling call backs and following up with customers where appropriateUpdating the database with correct customer informationSkill, knowledge and experience in:Provision of customer-focused service in a team environmentBuilding and enhancing understanding and relationships with customersProvision of information in a concise and accurate manner, and within time constraintsAnalysis and problem solvingThe use of PCs and associated software including the use of multiple applications simultaneously To apply, click on the 'apply now' At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    About RandstadRandstad is a global market leader providing specialised recruitment solutions across a variety of industry sectors and spanning across 39 countries in the world. As an employer of choice, we have developed a culture that will challenge you, keep you interested and develop The Role:To provide first point resolution and support for all customer service interfaces serviced by the Department Your duties will include:Answering high volume inbound callsProviding consistently high levels of customer service.Adhering to various policies and procedures.Handling various inquiries and diverting/escalating calls where appropriate.Data entry into various computer systemsScheduling call backs and following up with customers where appropriateUpdating the database with correct customer informationSkill, knowledge and experience in:Provision of customer-focused service in a team environmentBuilding and enhancing understanding and relationships with customersProvision of information in a concise and accurate manner, and within time constraintsAnalysis and problem solvingThe use of PCs and associated software including the use of multiple applications simultaneously To apply, click on the 'apply now' At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • contract
    • full-time
    Work from Home opportunities Randstad are currently recruiting multiple customer service representatives that are looking for the flexibility to work from home. This company is offering a fantastic opportunity for those looking to further their experience within the call centre and customer service space, providing exceptional experience to their clients and general public. About your new role As a customer service representative you will be making calls to the general public to assist those who have tested positive for Covid- 19. Each call will be different, requiring you to be able to listen, understand and respond accordingly. You will be highly adaptable and need to update and maintain accurate records of each call on the database. This position will need you to show high levels of empathy, to check in with those who may be struggling and need further assistance.Making outbound calls to the general public Update and maintain database recordsHandle customer data and information with confidentialityNavigating multiple database and platformsCasual assignment with view to extendWork from home You will be required to commit to 38 hours per week, on a rotating roster. The hours will span from 7am - 10pm - Monday to Sunday What you will need The customer service officer is often the first point of contact. It is essential that you enjoy providing a high level of customer service and are empathetic and supportive towards each customer's unique situation.Unlimited Australian working rights Experience in a call centre / contact centre beneficialCommitment of a minimum of 3 months in this position An appropriate work from home set up - i.e suitable computer/device, and safe office environmentIntermediate computer skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environment If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click 'apply now'. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Work from Home opportunities Randstad are currently recruiting multiple customer service representatives that are looking for the flexibility to work from home. This company is offering a fantastic opportunity for those looking to further their experience within the call centre and customer service space, providing exceptional experience to their clients and general public. About your new role As a customer service representative you will be making calls to the general public to assist those who have tested positive for Covid- 19. Each call will be different, requiring you to be able to listen, understand and respond accordingly. You will be highly adaptable and need to update and maintain accurate records of each call on the database. This position will need you to show high levels of empathy, to check in with those who may be struggling and need further assistance.Making outbound calls to the general public Update and maintain database recordsHandle customer data and information with confidentialityNavigating multiple database and platformsCasual assignment with view to extendWork from home You will be required to commit to 38 hours per week, on a rotating roster. The hours will span from 7am - 10pm - Monday to Sunday What you will need The customer service officer is often the first point of contact. It is essential that you enjoy providing a high level of customer service and are empathetic and supportive towards each customer's unique situation.Unlimited Australian working rights Experience in a call centre / contact centre beneficialCommitment of a minimum of 3 months in this position An appropriate work from home set up - i.e suitable computer/device, and safe office environmentIntermediate computer skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environment If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click 'apply now'. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • contract
    • full-time
    A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hoursMonday - FridayHours vary between 7:00am to 7:00pmYour duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Possess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hoursMonday - FridayHours vary between 7:00am to 7:00pmYour duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Possess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • contract
    • full-time
    A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hoursShifts vary between Monday - Sunday Hours vary between 7:00am to midnightFlexibility needed to commit to this rotating roster Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hoursShifts vary between Monday - Sunday Hours vary between 7:00am to midnightFlexibility needed to commit to this rotating roster Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • parramatta, new south wales
    • contract
    • AU$29.00 - AU$30.00, per hour, AU$29 - AU$30 per hour + Work From Home or Parramatta
    • full-time
    The role Our customer support coordinators provide high-quality customer service to all internal and external stakeholders by telephone and email. Worked is performed wither from home or our Parramatta office. Calls will range in complexity but predominantly be taking requests for maintenance work and following a process to create work order requests. You can expect to:Respond to high volume inbound calls from members of the community, some of which are from a low socio-economic background  Monitor and take appropriate actions to ensure work orders are completed within contractual service level agreements Maintain and update various databases, spreadsheets and documents The benefits 6 Month Contract to start immediately Shift Time : 8am - 4pm Day shift: $29.59/hr + Superannuation Flexibility to work from home or from the Parramatta office - which is conveniently located close to public transport Supportive, friendly and diverse office environment  Comprehensive onboarding training program designed to set you up for success  What we are looking forPrevious customer service or call centre experience essential in any industry  Ability to listen and demonstrate empathy to customersMust be tech savvy, we use multiple systems and screens  Resilience when dealing with challenging calls The successful applicants will genuinely care about their customers and want to make a positive impact on other people's lives within local communities. If your values align with this and you thrive being in a busy and diverse workplace, then we want to meet you! You must have valid working rights in Australia to be eligible for this role. If successful, you must be comfortable completing a workplace medical assessment, police check & reference checks.
    The role Our customer support coordinators provide high-quality customer service to all internal and external stakeholders by telephone and email. Worked is performed wither from home or our Parramatta office. Calls will range in complexity but predominantly be taking requests for maintenance work and following a process to create work order requests. You can expect to:Respond to high volume inbound calls from members of the community, some of which are from a low socio-economic background  Monitor and take appropriate actions to ensure work orders are completed within contractual service level agreements Maintain and update various databases, spreadsheets and documents The benefits 6 Month Contract to start immediately Shift Time : 8am - 4pm Day shift: $29.59/hr + Superannuation Flexibility to work from home or from the Parramatta office - which is conveniently located close to public transport Supportive, friendly and diverse office environment  Comprehensive onboarding training program designed to set you up for success  What we are looking forPrevious customer service or call centre experience essential in any industry  Ability to listen and demonstrate empathy to customersMust be tech savvy, we use multiple systems and screens  Resilience when dealing with challenging calls The successful applicants will genuinely care about their customers and want to make a positive impact on other people's lives within local communities. If your values align with this and you thrive being in a busy and diverse workplace, then we want to meet you! You must have valid working rights in Australia to be eligible for this role. If successful, you must be comfortable completing a workplace medical assessment, police check & reference checks.
    • parramatta, new south wales
    • contract
    • AU$29.59 - AU$29.59, per hour, Superannuation
    • full-time
    What are the perks?Full time hours – 6-month contracts available now8am till 4pm shift timeDay shift: $29.59/hr + Superannuation Location Flexibility - Work From Home or Convenient Parramatta location - close to public transport (no on-site parking available)Supportive, friendly and diverse office environment Comprehensive onboarding training program designed to set you up for success What we are looking for:Previous customer service experience essential in any industry Must be tech savvy, we use multiple systems and screens need to have strong Computer skills and knowledge / experience with Microsoft TeamsAbove all, we are looking for people who genuinely care about their customers and want to make a positive impact on other people’s lives. If your values align with this and you thrive being in a busy and diverse workplace, then we want to meet you!You must have valid working rights in Australia to be eligible for this role. If successful, you must be comfortable completing a workplace medical assessment, police check & reference checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    What are the perks?Full time hours – 6-month contracts available now8am till 4pm shift timeDay shift: $29.59/hr + Superannuation Location Flexibility - Work From Home or Convenient Parramatta location - close to public transport (no on-site parking available)Supportive, friendly and diverse office environment Comprehensive onboarding training program designed to set you up for success What we are looking for:Previous customer service experience essential in any industry Must be tech savvy, we use multiple systems and screens need to have strong Computer skills and knowledge / experience with Microsoft TeamsAbove all, we are looking for people who genuinely care about their customers and want to make a positive impact on other people’s lives. If your values align with this and you thrive being in a busy and diverse workplace, then we want to meet you!You must have valid working rights in Australia to be eligible for this role. If successful, you must be comfortable completing a workplace medical assessment, police check & reference checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • modbury, south australia
    • contract
    • part-time
    Your New RoleFantastic opportunity for a casual customer service professional to join a global organisation. This role would be perfect for someone who is seeking flexibility in their life as the role offers flexible working arrangements. Your Main Responsibilities Process customer orders using mutliple databasesProviding excellent customer Service and Administration assistance to internal staff and external clientsEnter customer information into the databaseProvide customers with updates regarding their orders via the phoneTake inbound calls answering questions from the general public The Benefits Casual contract and full time hours availableView to go Permanent for high performersGreat work life balanceOn-going support and development About You Previous customer service/admin experience desired but not essentialAbility to work in a fast paced environmentA friendly and proactive attitude To be considered for this role, please hit APPLY NOW!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New RoleFantastic opportunity for a casual customer service professional to join a global organisation. This role would be perfect for someone who is seeking flexibility in their life as the role offers flexible working arrangements. Your Main Responsibilities Process customer orders using mutliple databasesProviding excellent customer Service and Administration assistance to internal staff and external clientsEnter customer information into the databaseProvide customers with updates regarding their orders via the phoneTake inbound calls answering questions from the general public The Benefits Casual contract and full time hours availableView to go Permanent for high performersGreat work life balanceOn-going support and development About You Previous customer service/admin experience desired but not essentialAbility to work in a fast paced environmentA friendly and proactive attitude To be considered for this role, please hit APPLY NOW!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • beenleigh, queensland
    • contract
    • full-time
    Storm Season ClaimsInbound Customer ServiceBeenleigh LocationParking on site$29 - $31 per hour + superOngoing contracts up to 6 monthsRandstad are currently recruiting on an ongoing basis for our valued client based on the Southside of Brisbane. This is an inbound customer service role and we are looking for people with strong customer service focus and who are able to work full time. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you About the position:Take a high volume of inbound calls from customers and other key stakeholders Register jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processGeneral AdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in call centre is highly desirableConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied rolePlease note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Storm Season ClaimsInbound Customer ServiceBeenleigh LocationParking on site$29 - $31 per hour + superOngoing contracts up to 6 monthsRandstad are currently recruiting on an ongoing basis for our valued client based on the Southside of Brisbane. This is an inbound customer service role and we are looking for people with strong customer service focus and who are able to work full time. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you About the position:Take a high volume of inbound calls from customers and other key stakeholders Register jobs and liaise with assessors to complete inspectionsMaintaining and updating electronic recordsCustomer support throughout the claims processGeneral AdministrationAbout You:Ability to work autonomously as well as part of a teamProficient computer skills, ability to use Microsoft applications and the internetHigh level problem-solving skillsPositive and professional attitudeExcellent time management and organisational skillsPrevious experience in call centre is highly desirableConfident communicator both verbally and writtenReliable and flexibleDemonstrate resilience and ability to remain calm under pressureLicense and access to a reliable vehicleBenefits to You:Multiple immediate opportunities availableOnsite parkingSupportive team environmentFast-paced and varied rolePlease note: only shortlisted candidates will be contacted on this occasion. We thank you in advance for your applicationAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • contract
    • full-time
    Randstad are looking for Call Centre professionals!Do you have a passion for people's health and customer service? This position will be responsible for making outbound calls to assist the general public and the wider community by providing excellent customer experience by assisting in the understanding around the importance of people's hearing, and arranging hearing testing. Your new roleAs the first point of contact for customers, you will be making outbound calls. Working on campaigns to encourage those who may have hearing loss to arrange hearing testing. You will endeavour to support and assist customers while navigating them towards a suitable option for their individual needs. Make outbound calls to potentially hearing imparied customersProvide knowledge around the importance of their healthLearn and master multiple internal systems and software About you:You will have a customer-centric and service-oriented mind-set and pride yourself on your level of empathy and resilience. A passion for the health industry and working to better the lives of the community will ensure your success. Excellent communication skills, verbal and writtenPrevious experience in call centres or working with a high volume of calls.Must hold a current National Police Clearance within the last 12 months or be willing to obtainBe an Australian Citizen or Permanent Resident Role Details and benefitsInitially a casual position, there will be an opportunity to become permanent once you are able to demonstrate your ability to perform the role and a desire to continue your career with this organisation. You will be working full time hours Monday - Friday (9am - 5pm)Casual assignment with permanent opportunites offered to those who excel in the role Convenient location - You will be based in Parkside, AdelaideGreat casual pay rate of $29.59p/h + super Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster. Click 'Apply' now. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are looking for Call Centre professionals!Do you have a passion for people's health and customer service? This position will be responsible for making outbound calls to assist the general public and the wider community by providing excellent customer experience by assisting in the understanding around the importance of people's hearing, and arranging hearing testing. Your new roleAs the first point of contact for customers, you will be making outbound calls. Working on campaigns to encourage those who may have hearing loss to arrange hearing testing. You will endeavour to support and assist customers while navigating them towards a suitable option for their individual needs. Make outbound calls to potentially hearing imparied customersProvide knowledge around the importance of their healthLearn and master multiple internal systems and software About you:You will have a customer-centric and service-oriented mind-set and pride yourself on your level of empathy and resilience. A passion for the health industry and working to better the lives of the community will ensure your success. Excellent communication skills, verbal and writtenPrevious experience in call centres or working with a high volume of calls.Must hold a current National Police Clearance within the last 12 months or be willing to obtainBe an Australian Citizen or Permanent Resident Role Details and benefitsInitially a casual position, there will be an opportunity to become permanent once you are able to demonstrate your ability to perform the role and a desire to continue your career with this organisation. You will be working full time hours Monday - Friday (9am - 5pm)Casual assignment with permanent opportunites offered to those who excel in the role Convenient location - You will be based in Parkside, AdelaideGreat casual pay rate of $29.59p/h + super Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster. Click 'Apply' now. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • modbury, south australia
    • contract
    • full-time
    Randstad are partnering with a global organisation to recruit multiple permanent part-time, full-time and casual positions in the Northern suburbs and Southern suburbs of Adelaide. This is a BRILLIANT opportunity for school leavers; graduates; or customer focused individuals who are looking for a career change to work in a contact centre environment with one of the leading providers of contact centre solutions and IT services. WHAT ARE WE LOOKING FOR?To be considered for this permanent role, you MUST be an AUSTRALIAN Citizen.You will have strong verbal communication - and be able to be clear and concise when handling calls made by the general public. You will receive excellent training - so no previous contact/call centre experience is required.What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! WHAT YOU GET IN RETURN? Flexible working arrangements ( full time, part time and casual hours available)Working onsite for one of the largest Contact Centre & IT services providersClose to public transportFull training providedOn-going support and developmentAccess to work with large government departmentsSupportive management teamOpportunity to progress your career To be considered for this opportunity, please click ‘apply now’At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are partnering with a global organisation to recruit multiple permanent part-time, full-time and casual positions in the Northern suburbs and Southern suburbs of Adelaide. This is a BRILLIANT opportunity for school leavers; graduates; or customer focused individuals who are looking for a career change to work in a contact centre environment with one of the leading providers of contact centre solutions and IT services. WHAT ARE WE LOOKING FOR?To be considered for this permanent role, you MUST be an AUSTRALIAN Citizen.You will have strong verbal communication - and be able to be clear and concise when handling calls made by the general public. You will receive excellent training - so no previous contact/call centre experience is required.What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! WHAT YOU GET IN RETURN? Flexible working arrangements ( full time, part time and casual hours available)Working onsite for one of the largest Contact Centre & IT services providersClose to public transportFull training providedOn-going support and developmentAccess to work with large government departmentsSupportive management teamOpportunity to progress your career To be considered for this opportunity, please click ‘apply now’At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • contract
    • full-time
    Randstad are working closely with a reputable client that is seeking their newest customer service representative superstar. Are looking for your next opportunity with a passion for customer service? Let us assist you to take your career to the next level on a full time basis. Randstad are seeking employees from a wide variety of backgrounds such as retail, hospitality, customer service, administration and call centre. Your phone manner will be professional, friendly and focused on solving customer queries in a timely fashion in alignment with excellent customer service and resolution focused.Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailProblem solving and trouble shootingAssist and educate customers through your expertise and knowledge About youExcellent phone manner and a friendly consultative mannerResilient and looking for career growthExcellent verbal and written communicationTeam player, driven and goal orientatedThe ability to undertake administrative duties as required In order to be considered, you will need to click APPLY NOW and upload your resume in MS Word format; please address it to Juanita Forster or Tejal Chhanabhai. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are working closely with a reputable client that is seeking their newest customer service representative superstar. Are looking for your next opportunity with a passion for customer service? Let us assist you to take your career to the next level on a full time basis. Randstad are seeking employees from a wide variety of backgrounds such as retail, hospitality, customer service, administration and call centre. Your phone manner will be professional, friendly and focused on solving customer queries in a timely fashion in alignment with excellent customer service and resolution focused.Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailProblem solving and trouble shootingAssist and educate customers through your expertise and knowledge About youExcellent phone manner and a friendly consultative mannerResilient and looking for career growthExcellent verbal and written communicationTeam player, driven and goal orientatedThe ability to undertake administrative duties as required In order to be considered, you will need to click APPLY NOW and upload your resume in MS Word format; please address it to Juanita Forster or Tejal Chhanabhai. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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