technical support engineer.

Hi Please find the below skills listed to be discuss on call Here is what will be discussed on the call:

General:

1Initiative: You manage your workload effectively and work independently.
• Customer Focus: You go the extra mile to deliver excellent customer
service.
• Tech Skills: You know your way around Microsoft Office 365, Windows 10
and 11, laptops (Windows and Mac OS), mobile devices (iOS), and Active
Directory/Azure Active Directory/Entra ID.
• Detail - Oriented: You have a keen eye for detail and experience in asset
management.
• Documentation: You can create easy - to- follow internal and customer -
facing knowledge articles.
• Passion for Learning: You're eager to learn new systems and technologies.
• ITIL Knowledge: Familiarity with ITIL service management is a plus.
• Bonus Skills: Experience with Microsoft Intune, Autopilot, FreshService
ITSM, website support, vendor management, information security, GDPR
processes, PowerShell/scripting, and project management is a big plus!

experience

10