Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.
We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.
At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.
We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.
what we are looking for:
We are seeking a Strategic Finance Leader to join our Finance Capability Center (FCC) team within our Global Capability Center (GCC).
In this pivotal role, you will act as a primary driver of our global finance transformation and a critical bridge between the global Workday Financials implementation project team and our ongoing business operations. You will be deeply ingrained in the central project team, providing critical tactical execution and implementation support across the Record-to-Report (R2R), Source-to-Pay (S2P), Lead-to-Cash (L2C) and Financial Data Model (FDM) workstreams.
Crucially, you will also take ownership of an expanding Workday Financials GCC Support Group. Under your leadership, this group will serve as the global Workday financials operational support engine, owning ticket triaging, general system administration, and working side-by-side with global process owners (GPOs), Product Owners (POs) and Implementation Leads (ILs) to deliver Hypercare support during and immediately following country go-lives. This position requires a hands-on Subject Matter Expert with deep functional Finance & Accounting (F&A) knowledge including robust expertise in IFRS who can understand complex business processes and translate them into sustainable, scalable support structures.
This role will also support the seamless transition of complex F&A activities from our international markets into the GCC. As we deploy Workday as our global ERP, you will take a prominent leadership role within the Workday project team.
Job Description:
● Lead, scale, and mentor the GCC Workday Financials Support Team, transitioning them from a purely administrative function into a highly capable Finance systems support engine.
● Lead, drive and scale the transition of R2R, S2P and L2C tasks and processes related to the Workday financials implementation from our global markets into the GCC.
● Act as the primary recipient of Knowledge Transfer from the central project team (Product Owners and Implementation Partner). Translate project learnings, system configurations, and defect resolutions into robust runbooks for your ongoing BAU support team.
● Oversee the global intake, triaging, and resolution of Workday Financials support tickets (FDM, R2R, L2C, S2P). Ensure standard administrative tasks and user errors are resolved within strict SLAs, escalating system defects to the global Implementation Leads and Product Owners.
● Support the global Implementation Leads with critical project administration, including driving UAT/SIT testing completion, tracking defects, and formatting/validating complex legacy data extracts for Workday migration.
● Partner directly with the global Value Stream Implementation Leads to provide intense, tactical Hypercare support during multiple, concurrent country go-lives.
● Ultimately serve as the Global Process Owner (GPO) from the GCC perspective for our Workday Financials implementation.
● Partner with local markets to drive understanding of those markets and ensure successful implementation of Workday and transition of associated tasks and processes to the GCC.
● Standardize, optimize, and document R2R, S2P and L2C processes to ensure maximum efficiency and alignment with the new Workday environment.
● Partner with global finance leaders, HR, IT, and external implementation partners to ensure business requirements are met during the Workday rollout.
● Develop, execute, and monitor progress against project support plans, cutover checklists, and BAU transition objectives.
● Generate innovative ideas, operate effectively in a fast-changing environment, and embrace change by analyzing root causes of recurring support tickets to suggest system enhancements to the Product Owners.
Reporting to:
● Head of Finance Capability Center
Shift Timings:
● 13:00 pm to 10:00 pm IST (8:30 am to 5:30 pm CET)
● Flexibility of shift timing will be required based country roll-out plans for the Workday implementation
To be successful in this role, you should have
● Implementation & Support Leadership: You must possess the ability to lead a technical and functional team through a period of significant technological change, shifting from project-phase execution to steady-state operations without letting service quality slip.
● Strategic Process & Support Vision: The foresight to look beyond "how things are done today" and design scalable, future-proof, and globally standardized Finance & Accounting workflows as well as globally standardized support architecture for a global ERP.
● Cross-Cultural Influence: You will be supporting and collaborating with global markets; the ability to build trust, communicate clearly, and manage stakeholders across different time zones and cultures is critical.
● Problem-Solving Agility: Rapid decision-making skills to distinguish between a "critical system defect" (needs immediate escalation) and a "user adoption issue" (needs routing to Change Management).
● Talent Development: You must be passionate about building a high-performing culture within the GCC, mentoring teams, and elevating them from transactional work to strategic business partners.
● Focus on the Role: This role requires bringing in Individual Subject Matter Expertise and capability in the F&A domain along with providing directional support in line with Workday Implementation.
Qualifications and Experience:
● Minimum of 15+ years of progressive experience in finance transformation, ERP implementation, and leading F&A teams and/or GCC support function for a multinational organization.
● Professional accounting qualification (e.g., CA, CPA, ACCA, MBA Finance).
● Hands-on experience with Workday Financial Management is highly ideal.
● Experience or in depth knowledge of R2R, S2P and L2C functional areas.
● Bachelor’s or Master’s degree in Accounting, Finance, or a related discipline.
● Deep, practical expertise in International Financial Reporting Standards (IFRS).
● Proven track record of leading accounting operations within a Global Capability Center (GCC) or Shared Services environment.
● Prior Experience of leading an ERP/Workday Implementation as a Finance & Accounting SME/Project Manager/Consultant for a Multinational or a Global organization.
● Hands-on experience with Workday Financial Management is ideal, preferably with active involvement in an implementation or major upgrade.
● Strong familiarity with global financial consolidation tools, specifically Tagetik or similar enterprise solutions.
what we offer
You would be part of a high-growth and diverse team where great work and collaboration are celebrated. You will feel a sense of belonging, and bring your authentic self to work, to whatever degree you are comfortable. In return for your talent and effort, you would receive good and competitive pay apart from other attractive benefits and opportunities that are part of our total rewards strategy. Our performance standards are high, but as a team, we will help you reach and even exceed them through a wide range of learning and development options. Imagine being part of the world's largest talent company and a partner of choice to clients across 39 markets. If this is exciting for you and you recognize yourself in this opportunity, please apply to this role.
Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.
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