You are successfully logged out of your my randstad account

You have successfully deleted your account

45 Contract Customer service & call center jobs found in Ontario

filter4
clear all
    • ottawa, ontario
    • contract
    • $16.00 - $17.00 per hour
    Êtes-vous à la recherche d'un nouvel emploi qui vous permettra d'exercer vos muscles de service à la clientèle ? Vous aimez parler à de nombreuses personnes différentes chaque jour et les aider ? Êtes-vous capable de gérer plusieurs priorités en même temps tout en obtenant d'excellents résultats ? Vous vous considérez comme un expert dans l'art de traiter avec les gens et de comprendre leurs problèmes ou leurs préoccupations ? Si c'est le cas, nous aimerions vous parler !Nous recherchons un représentant du service clientèle pour travailler à distance, prendre des appels entrants. Vous ferez partie d'une équipe qui soutiendra votre développement professionnel !Avantages- Le salaire commence à 16 $ pour les unilingues et à 17 $ pour les bilingues.- Travail entièrement à distance- Équipement fourni- Avantages sociaux disponibles dès le premier jour- Semaine de travail du lundi au vendredi, sans nuitée (vous devez être disponible pour travailler entre 8 h et 21 h).Responsabilités- Vous prendrez les appels entrants des clients et traiterez leurs demandes de renseignements.- Vous devrez consigner le contenu de chaque appel avec précision.- Vous devrez faire preuve de professionnalisme au téléphone avec tous les appelants.- Autres tâches selon les besoinsQualifications- Maîtrise de l'anglais et du français requise- Au moins 1 an d'expérience dans un environnement de centre d'appels- Connaissance des technologies- Haut degré d'empathie- Communication claire au téléphone- Capacité d'écoute exceptionnelle- Vous devez être capable de taper rapidement et avec un haut degré de précision.- Une expérience de la saisie de données est un atout indéniable.SommaireVeuillez postuler en...en visitant le site www.randstad.ca et en postulant par le biais de l'affichageEn postulant par courrier électronique à l'adresse suivante : callcentreottawa@randstad.caOu appelez-nous au 613-726-0220, poste 4 (demandez Paisley). Veuillez noter que seulement les candidats de la région d'Ottawa seront contactés pour ce poste. Nous apprécions toutes les candidatures, mais seules celles qui répondent aux exigences du poste de représentant du service clientèle seront contactées.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    Êtes-vous à la recherche d'un nouvel emploi qui vous permettra d'exercer vos muscles de service à la clientèle ? Vous aimez parler à de nombreuses personnes différentes chaque jour et les aider ? Êtes-vous capable de gérer plusieurs priorités en même temps tout en obtenant d'excellents résultats ? Vous vous considérez comme un expert dans l'art de traiter avec les gens et de comprendre leurs problèmes ou leurs préoccupations ? Si c'est le cas, nous aimerions vous parler !Nous recherchons un représentant du service clientèle pour travailler à distance, prendre des appels entrants. Vous ferez partie d'une équipe qui soutiendra votre développement professionnel !Avantages- Le salaire commence à 16 $ pour les unilingues et à 17 $ pour les bilingues.- Travail entièrement à distance- Équipement fourni- Avantages sociaux disponibles dès le premier jour- Semaine de travail du lundi au vendredi, sans nuitée (vous devez être disponible pour travailler entre 8 h et 21 h).Responsabilités- Vous prendrez les appels entrants des clients et traiterez leurs demandes de renseignements.- Vous devrez consigner le contenu de chaque appel avec précision.- Vous devrez faire preuve de professionnalisme au téléphone avec tous les appelants.- Autres tâches selon les besoinsQualifications- Maîtrise de l'anglais et du français requise- Au moins 1 an d'expérience dans un environnement de centre d'appels- Connaissance des technologies- Haut degré d'empathie- Communication claire au téléphone- Capacité d'écoute exceptionnelle- Vous devez être capable de taper rapidement et avec un haut degré de précision.- Une expérience de la saisie de données est un atout indéniable.SommaireVeuillez postuler en...en visitant le site www.randstad.ca et en postulant par le biais de l'affichageEn postulant par courrier électronique à l'adresse suivante : callcentreottawa@randstad.caOu appelez-nous au 613-726-0220, poste 4 (demandez Paisley). Veuillez noter que seulement les candidats de la région d'Ottawa seront contactés pour ce poste. Nous apprécions toutes les candidatures, mais seules celles qui répondent aux exigences du poste de représentant du service clientèle seront contactées.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    • ottawa, ontario
    • contract
    • $16.00 - $17.00 per hour
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from home, taking inbound calls, you’ll get to work as part of a team that will support your professional development!Advantages- Pay will start at $16 for unilingual and $17 for bilingual- Completely Work from Home- Equipment provided- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)Responsibilities- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualifications- Fluent in English and French required- At least 1 year of experience in a call center environment- Tech savvy- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca Or call us at 613-726-0220 ext 4 (ask for Paisley) Please note that only candidates in the Ottawa region will be contacted for this role. We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from home, taking inbound calls, you’ll get to work as part of a team that will support your professional development!Advantages- Pay will start at $16 for unilingual and $17 for bilingual- Completely Work from Home- Equipment provided- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)Responsibilities- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualifications- Fluent in English and French required- At least 1 year of experience in a call center environment- Tech savvy- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca Or call us at 613-726-0220 ext 4 (ask for Paisley) Please note that only candidates in the Ottawa region will be contacted for this role. We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $16.00 - $17.00 per hour
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from home, taking inbound calls, you’ll get to work as part of a team that will support your professional development!Advantages- Pay will start at $16 for unilingual and $17 for bilingual- Completely Work from Home- Equipment provided- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)Responsibilities- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualifications- Fluent in English and French required- At least 1 year of experience in a call center environment- Tech savvy- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca Or call us at 613-726-0220 ext 4 (ask for Paisley) Please note that only candidates in the Ottawa region will be contacted for this role. We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from home, taking inbound calls, you’ll get to work as part of a team that will support your professional development!Advantages- Pay will start at $16 for unilingual and $17 for bilingual- Completely Work from Home- Equipment provided- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)Responsibilities- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualifications- Fluent in English and French required- At least 1 year of experience in a call center environment- Tech savvy- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca Or call us at 613-726-0220 ext 4 (ask for Paisley) Please note that only candidates in the Ottawa region will be contacted for this role. We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $16.00 - $17.00 per hour
    Êtes-vous à la recherche d'un nouvel emploi qui vous permettra d'exercer vos muscles de service à la clientèle ? Vous aimez parler à de nombreuses personnes différentes chaque jour et les aider ? Êtes-vous capable de gérer plusieurs priorités en même temps tout en obtenant d'excellents résultats ? Vous vous considérez comme un expert dans l'art de traiter avec les gens et de comprendre leurs problèmes ou leurs préoccupations ? Si c'est le cas, nous aimerions vous parler !Nous recherchons un représentant du service clientèle pour travailler à distance, prendre des appels entrants. Vous ferez partie d'une équipe qui soutiendra votre développement professionnel !Avantages- Le salaire commence à 16 $ pour les unilingues et à 17 $ pour les bilingues.- Travail entièrement à distance- Équipement fourni- Avantages sociaux disponibles dès le premier jour- Semaine de travail du lundi au vendredi, sans nuitée (vous devez être disponible pour travailler entre 8 h et 21 h).Responsabilités- Vous prendrez les appels entrants des clients et traiterez leurs demandes de renseignements.- Vous devrez consigner le contenu de chaque appel avec précision.- Vous devrez faire preuve de professionnalisme au téléphone avec tous les appelants.- Autres tâches selon les besoinsQualifications- Maîtrise de l'anglais et du français requise- Au moins 1 an d'expérience dans un environnement de centre d'appels- Connaissance des technologies- Haut degré d'empathie- Communication claire au téléphone- Capacité d'écoute exceptionnelle- Vous devez être capable de taper rapidement et avec un haut degré de précision.- Une expérience de la saisie de données est un atout indéniable.SommaireVeuillez postuler en...en visitant le site www.randstad.ca et en postulant par le biais de l'affichageEn postulant par courrier électronique à l'adresse suivante : callcentreottawa@randstad.caOu appelez-nous au 613-726-0220, poste 4 (demandez Paisley). Veuillez noter que seulement les candidats de la région d'Ottawa seront contactés pour ce poste. Nous apprécions toutes les candidatures, mais seules celles qui répondent aux exigences du poste de représentant du service clientèle seront contactées.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    Êtes-vous à la recherche d'un nouvel emploi qui vous permettra d'exercer vos muscles de service à la clientèle ? Vous aimez parler à de nombreuses personnes différentes chaque jour et les aider ? Êtes-vous capable de gérer plusieurs priorités en même temps tout en obtenant d'excellents résultats ? Vous vous considérez comme un expert dans l'art de traiter avec les gens et de comprendre leurs problèmes ou leurs préoccupations ? Si c'est le cas, nous aimerions vous parler !Nous recherchons un représentant du service clientèle pour travailler à distance, prendre des appels entrants. Vous ferez partie d'une équipe qui soutiendra votre développement professionnel !Avantages- Le salaire commence à 16 $ pour les unilingues et à 17 $ pour les bilingues.- Travail entièrement à distance- Équipement fourni- Avantages sociaux disponibles dès le premier jour- Semaine de travail du lundi au vendredi, sans nuitée (vous devez être disponible pour travailler entre 8 h et 21 h).Responsabilités- Vous prendrez les appels entrants des clients et traiterez leurs demandes de renseignements.- Vous devrez consigner le contenu de chaque appel avec précision.- Vous devrez faire preuve de professionnalisme au téléphone avec tous les appelants.- Autres tâches selon les besoinsQualifications- Maîtrise de l'anglais et du français requise- Au moins 1 an d'expérience dans un environnement de centre d'appels- Connaissance des technologies- Haut degré d'empathie- Communication claire au téléphone- Capacité d'écoute exceptionnelle- Vous devez être capable de taper rapidement et avec un haut degré de précision.- Une expérience de la saisie de données est un atout indéniable.SommaireVeuillez postuler en...en visitant le site www.randstad.ca et en postulant par le biais de l'affichageEn postulant par courrier électronique à l'adresse suivante : callcentreottawa@randstad.caOu appelez-nous au 613-726-0220, poste 4 (demandez Paisley). Veuillez noter que seulement les candidats de la région d'Ottawa seront contactés pour ce poste. Nous apprécions toutes les candidatures, mais seules celles qui répondent aux exigences du poste de représentant du service clientèle seront contactées.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    • north york, ontario
    • contract
    • $19.50 per hour
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a personal Response Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $19.50/hour.Start Date: June 6thHours: 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team LeadsQualifications- High School Diploma or GED is required- Bilingual in English/Cantonese or English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Personal Response Associate - Cantonese"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a personal Response Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $19.50/hour.Start Date: June 6thHours: 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team LeadsQualifications- High School Diploma or GED is required- Bilingual in English/Cantonese or English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Personal Response Associate - Cantonese"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $17.18 per hour
    Do you miss working in the office surrounded by your colleagues? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages• Monday-Friday work week• Hours of work between 8am-8pm• $17.18/hr• Accessible by public transit (parking not available)• Team oriented environment• Great location by restaurants and café's• Reputable and stable business• Opportunity to work on inter-departmental projects• Possibility of permanency• Competitive benefit and vacation package once permanent• Opportunity for growth and developmentResponsibilities• Receive calls, emails, chats and video calls• First point of contact for clients in stressful situations• Provide sound advice and suggestions based on policies• Effectively handle customer inquiries and issues •Take ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decisionQualifications• Bilingual French and English is mandatory• Some call centre experience• Familiar with CRM systems• Strong phone and verbal communication skills• Customer focused• Ability to multitask, set priorities and manage time effectively • Must be eligible to obtain a government security clearance (reliability)SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject) or by calling 613-726-0220 x 4 and ask for Emilie!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted."Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially."Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you miss working in the office surrounded by your colleagues? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages• Monday-Friday work week• Hours of work between 8am-8pm• $17.18/hr• Accessible by public transit (parking not available)• Team oriented environment• Great location by restaurants and café's• Reputable and stable business• Opportunity to work on inter-departmental projects• Possibility of permanency• Competitive benefit and vacation package once permanent• Opportunity for growth and developmentResponsibilities• Receive calls, emails, chats and video calls• First point of contact for clients in stressful situations• Provide sound advice and suggestions based on policies• Effectively handle customer inquiries and issues •Take ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decisionQualifications• Bilingual French and English is mandatory• Some call centre experience• Familiar with CRM systems• Strong phone and verbal communication skills• Customer focused• Ability to multitask, set priorities and manage time effectively • Must be eligible to obtain a government security clearance (reliability)SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject) or by calling 613-726-0220 x 4 and ask for Emilie!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted."Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially."Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • niagara on the lake, ontario
    • contract
    Reebok Canada is looking for an experienced assistant store manager to fulfil all operational, business, and personnel targets for the Niagara-on-the-Lake location! if you love customer service and retail environments then this role is for you! As assistant store manager you will be tasked with overseeing the daily operation of the store and assuring compliance with all company policies and government legislation at Reebok's' Niagara-on-the-Lake location.This role is a CONTRACTUAL position for the year:*Candidates are required to be legally entitled to work full-time hours in Canada*Candidates must be able to commute to the Niagara-on-the-Lake mall location*The ideal candidate will be flexible with shift schedule and timingsWant to apply?Apply directly to this posting OR;Send an email with resume attached to anastasia.christou@randstad.ca or call Anastasia at 416-254-3790.Shift:*Hours may vary based on business needsSunday - Saturday full-time with various shifts during the mornings, afternoons, and eveningsCurrent hours of operation: 9:00AM - 10:00PM except for on Sundays (9:00AM - 8:00PM)From May 24th onwards: Hours of operation from 10:00am to 9:00pm Monday to Saturday and 11:00am to 7:00pm on Sunday.Location:300 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0Advantages• Bus-route and Transit accessible;• Competitive salaried pay with room for negotiation;• Opportunity to work within an outstanding company culture and workplace environment!Responsibilities•Support the Store Manager in managing the day to day operations of the store to ensure the store meets key performance indicators and profit and loss expectations;•Positively communicates and demonstrates the Brand values, attitude and culture;•Ensures consistent implementation of all corporate programs, initiatives and strategies;•Assists the Store Manager in ensuring there are effective succession, recruiting, hiring and training plans, resulting in lower store turnover;•Develops staff by evaluating and providing performance feedback;•Promotes a high performance culture by setting clear expectations, providing information to the Store Manager to hold employees accountable, and setting goals;•Assist in recordkeeping;•Works closely with Store Manager to ensure inventory levels and styling selections are maximizing sales;•Assures compliance with government legislation;•Maintains building and premises in a safe, organized and clean manner;•Other duties as assigned by Store Manager and District Manager.Qualifications•College or University degree or equivalent;• 1 year of Retail experience, preferably in the Sporting Apparel & Footwear industry; or equivalent combination of education and experience;•Retail business management skills (fiscal and operational);•Proficient skills in coaching and talent management;•Ability to read and communicate effectively both oral and written;•Understanding of all pertinent government legislation applicable to retail establishments;•Ability to effectively present information and respond to questions from groups of employees, customers, and the general public;•Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;•Ability to define problems, collect data, establish facts, and draw valid conclusions;•Excellent computer skills (MS Outlook, Word, Excel, PowerPoint) and ability to quickly learn new systems (e.g. POS systems, web-portals, etc.);•Ability to work a varied schedule including weekends, evenings and statutory holidays.SummaryWant to apply?Send an email with your resume attached to anastasia.christou@randstad.ca and call Anastasia at 416-254-3790 OR Apply directly to this postingRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Reebok Canada is looking for an experienced assistant store manager to fulfil all operational, business, and personnel targets for the Niagara-on-the-Lake location! if you love customer service and retail environments then this role is for you! As assistant store manager you will be tasked with overseeing the daily operation of the store and assuring compliance with all company policies and government legislation at Reebok's' Niagara-on-the-Lake location.This role is a CONTRACTUAL position for the year:*Candidates are required to be legally entitled to work full-time hours in Canada*Candidates must be able to commute to the Niagara-on-the-Lake mall location*The ideal candidate will be flexible with shift schedule and timingsWant to apply?Apply directly to this posting OR;Send an email with resume attached to anastasia.christou@randstad.ca or call Anastasia at 416-254-3790.Shift:*Hours may vary based on business needsSunday - Saturday full-time with various shifts during the mornings, afternoons, and eveningsCurrent hours of operation: 9:00AM - 10:00PM except for on Sundays (9:00AM - 8:00PM)From May 24th onwards: Hours of operation from 10:00am to 9:00pm Monday to Saturday and 11:00am to 7:00pm on Sunday.Location:300 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0Advantages• Bus-route and Transit accessible;• Competitive salaried pay with room for negotiation;• Opportunity to work within an outstanding company culture and workplace environment!Responsibilities•Support the Store Manager in managing the day to day operations of the store to ensure the store meets key performance indicators and profit and loss expectations;•Positively communicates and demonstrates the Brand values, attitude and culture;•Ensures consistent implementation of all corporate programs, initiatives and strategies;•Assists the Store Manager in ensuring there are effective succession, recruiting, hiring and training plans, resulting in lower store turnover;•Develops staff by evaluating and providing performance feedback;•Promotes a high performance culture by setting clear expectations, providing information to the Store Manager to hold employees accountable, and setting goals;•Assist in recordkeeping;•Works closely with Store Manager to ensure inventory levels and styling selections are maximizing sales;•Assures compliance with government legislation;•Maintains building and premises in a safe, organized and clean manner;•Other duties as assigned by Store Manager and District Manager.Qualifications•College or University degree or equivalent;• 1 year of Retail experience, preferably in the Sporting Apparel & Footwear industry; or equivalent combination of education and experience;•Retail business management skills (fiscal and operational);•Proficient skills in coaching and talent management;•Ability to read and communicate effectively both oral and written;•Understanding of all pertinent government legislation applicable to retail establishments;•Ability to effectively present information and respond to questions from groups of employees, customers, and the general public;•Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;•Ability to define problems, collect data, establish facts, and draw valid conclusions;•Excellent computer skills (MS Outlook, Word, Excel, PowerPoint) and ability to quickly learn new systems (e.g. POS systems, web-portals, etc.);•Ability to work a varied schedule including weekends, evenings and statutory holidays.SummaryWant to apply?Send an email with your resume attached to anastasia.christou@randstad.ca and call Anastasia at 416-254-3790 OR Apply directly to this postingRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • markham, ontario
    • contract
    Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 6 month assignment in support of their Markham location (hybrid role). The successful candidate will work 37.5 hours per week at a rate of $19.50 per hour, and work supporting Markham, ON office. Advantages• Gain experience working for a well-known insurance company• Earn a rate of $19.50 per hour• Full time hours on a 6 month contract- MUST be available for shifts between 8:00am and 8:00pm Monday - Friday• This role is transitioning to a hybrid role of on-site and remote work. All training will be completed on site (Markham ON) and is approximately 2 weeks in duration.Responsibilities• Provide "first in class” service to our customers/brokers by supporting billing telephone inquiries in a professional, timely and courteous manner.• Investigate and resolve discrepancies in a joint effort with our brokers and underwriters on billing related matters.• Act as Company Ambassadors in supporting inbound insurance/claims inquiring customers with an accurate and efficient triage to the appropriate team for further assistance.• Communicate clearly, effectively and empathetically to customers both through telephony and electronic means via email resolving issues and ability to describe various programs/services available to our customers.• Interpret and identify the customer’s needs and respond appropriately and professionally.• Obtain relevant information systematically to provide a seamless interaction with our customers when supporting their inquiry.• Take ownership of customer relations through service and commitment to follow through.Qualifications• 1 - 2 years experience in a contact center environment• Excellent telephone manner and communication skills• Must be flexible with respect to working hours –needs• Prior customer service experience in a similar role• Bilingual French knowledge an asset• Ability to multi-task in a fast paced space.• Quick to adapt to an evolving surrounding.• Proficiency in word processing, excel and various web-based programs/Windows applications.• Clear and concise supportive communication and interpersonal skills.• Analyze and resolve customer concerns (problem solving skills).• Attendance and punctuality is imperative.• Handling a minimum of 70+ calls per day: high achiever will handled 100 calls per daySummaryAre you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 6 month assignment in support of their Markham location (hybrid role). The successful candidate will work 37.5 hours per week at a rate of $19.50 per hour, and work supporting Markham, ON office. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 6 month assignment in support of their Markham location (hybrid role). The successful candidate will work 37.5 hours per week at a rate of $19.50 per hour, and work supporting Markham, ON office. Advantages• Gain experience working for a well-known insurance company• Earn a rate of $19.50 per hour• Full time hours on a 6 month contract- MUST be available for shifts between 8:00am and 8:00pm Monday - Friday• This role is transitioning to a hybrid role of on-site and remote work. All training will be completed on site (Markham ON) and is approximately 2 weeks in duration.Responsibilities• Provide "first in class” service to our customers/brokers by supporting billing telephone inquiries in a professional, timely and courteous manner.• Investigate and resolve discrepancies in a joint effort with our brokers and underwriters on billing related matters.• Act as Company Ambassadors in supporting inbound insurance/claims inquiring customers with an accurate and efficient triage to the appropriate team for further assistance.• Communicate clearly, effectively and empathetically to customers both through telephony and electronic means via email resolving issues and ability to describe various programs/services available to our customers.• Interpret and identify the customer’s needs and respond appropriately and professionally.• Obtain relevant information systematically to provide a seamless interaction with our customers when supporting their inquiry.• Take ownership of customer relations through service and commitment to follow through.Qualifications• 1 - 2 years experience in a contact center environment• Excellent telephone manner and communication skills• Must be flexible with respect to working hours –needs• Prior customer service experience in a similar role• Bilingual French knowledge an asset• Ability to multi-task in a fast paced space.• Quick to adapt to an evolving surrounding.• Proficiency in word processing, excel and various web-based programs/Windows applications.• Clear and concise supportive communication and interpersonal skills.• Analyze and resolve customer concerns (problem solving skills).• Attendance and punctuality is imperative.• Handling a minimum of 70+ calls per day: high achiever will handled 100 calls per daySummaryAre you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 6 month assignment in support of their Markham location (hybrid role). The successful candidate will work 37.5 hours per week at a rate of $19.50 per hour, and work supporting Markham, ON office. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • markham, ontario
    • contract
    Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 6 month assignment in support of their Markham location (hybrid role). The successful candidate will work 37.5 hours per week at a rate of $19.50 per hour, and work supporting Markham, ON office. Advantages• Gain experience working for a well-known insurance company• Earn a rate of $19.50 per hour• Full time hours on a 6 month contract- MUST be available for shifts between 8:00am and 8:00pm Monday - Friday• This role is transitioning to a hybrid role of on-site and remote work. All training will be completed on site (Markham ON) and is approximately 2 weeks in duration.Responsibilities• Provide "first in class” service to our customers/brokers by supporting billing telephone inquiries in a professional, timely and courteous manner.• Investigate and resolve discrepancies in a joint effort with our brokers and underwriters on billing related matters.• Act as Company Ambassadors in supporting inbound insurance/claims inquiring customers with an accurate and efficient triage to the appropriate team for further assistance.• Communicate clearly, effectively and empathetically to customers both through telephony and electronic means via email resolving issues and ability to describe various programs/services available to our customers.• Interpret and identify the customer’s needs and respond appropriately and professionally.• Obtain relevant information systematically to provide a seamless interaction with our customers when supporting their inquiry.• Take ownership of customer relations through service and commitment to follow through.Qualifications• 1 - 2 years experience in a contact center environment• Excellent telephone manner and communication skills• Must be flexible with respect to working hours –needs• Prior customer service experience in a similar role• Bilingual French knowledge an asset• Ability to multi-task in a fast paced space.• Quick to adapt to an evolving surrounding.• Proficiency in word processing, excel and various web-based programs/Windows applications.• Clear and concise supportive communication and interpersonal skills.• Analyze and resolve customer concerns (problem solving skills).• Attendance and punctuality is imperative.• Handling a minimum of 70+ calls per day: high achiever will handled 100 calls per daySummaryAre you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 6 month assignment in support of their Markham location (hybrid role). The successful candidate will work 37.5 hours per week at a rate of $19.50 per hour, and work supporting Markham, ON office. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 6 month assignment in support of their Markham location (hybrid role). The successful candidate will work 37.5 hours per week at a rate of $19.50 per hour, and work supporting Markham, ON office. Advantages• Gain experience working for a well-known insurance company• Earn a rate of $19.50 per hour• Full time hours on a 6 month contract- MUST be available for shifts between 8:00am and 8:00pm Monday - Friday• This role is transitioning to a hybrid role of on-site and remote work. All training will be completed on site (Markham ON) and is approximately 2 weeks in duration.Responsibilities• Provide "first in class” service to our customers/brokers by supporting billing telephone inquiries in a professional, timely and courteous manner.• Investigate and resolve discrepancies in a joint effort with our brokers and underwriters on billing related matters.• Act as Company Ambassadors in supporting inbound insurance/claims inquiring customers with an accurate and efficient triage to the appropriate team for further assistance.• Communicate clearly, effectively and empathetically to customers both through telephony and electronic means via email resolving issues and ability to describe various programs/services available to our customers.• Interpret and identify the customer’s needs and respond appropriately and professionally.• Obtain relevant information systematically to provide a seamless interaction with our customers when supporting their inquiry.• Take ownership of customer relations through service and commitment to follow through.Qualifications• 1 - 2 years experience in a contact center environment• Excellent telephone manner and communication skills• Must be flexible with respect to working hours –needs• Prior customer service experience in a similar role• Bilingual French knowledge an asset• Ability to multi-task in a fast paced space.• Quick to adapt to an evolving surrounding.• Proficiency in word processing, excel and various web-based programs/Windows applications.• Clear and concise supportive communication and interpersonal skills.• Analyze and resolve customer concerns (problem solving skills).• Attendance and punctuality is imperative.• Handling a minimum of 70+ calls per day: high achiever will handled 100 calls per daySummaryAre you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 6 month assignment in support of their Markham location (hybrid role). The successful candidate will work 37.5 hours per week at a rate of $19.50 per hour, and work supporting Markham, ON office. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • contract
    • $19.50 per hour
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a personal Response Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $19.50/hour.Start Date: May 30th Hours: 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team LeadsQualifications- High School Diploma or GED is required- Bilingual in English/Cantonese or English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Personal Response Associate - Cantonese"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a personal Response Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $19.50/hour.Start Date: May 30th Hours: 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team LeadsQualifications- High School Diploma or GED is required- Bilingual in English/Cantonese or English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Personal Response Associate - Cantonese"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • east york, ontario
    • contract
    A Cashier/Stockperson is responsible for safe cash handling, preparing, stocking and merchandising products, upholding exceptional customer service skills. The Company Store Cashier/Stockperson must take direction from Company Store Coordinator, Site Supply Chain Leader and or Plant Leader regarding any reasonable requirements not set out in this description below regarding company store goals, quality standards and safety requirements.This is a new temporary role (3 to 4 months) which may give you exposure to future opportunities with this global company we are hiring forTo qualify for this position the ideal candidate needs to be able to accurately record data using company software. Needs to have computer skills and working knowledge of SAP software. Also, they need to be comfortable with working in different shiftsLocation: East York (bermondsey and o'connor) (TTC accessible)Pay Rate: $16/hr.Shift: Monday – OFFTuesday - 9AM - 5:30PMWednesday – 9AM - 5:30PMThursday – 11AM – 7:30PMFriday – 11AM – 7:30PMSaturday – 9AM - 5PMSunday -OFFFor IMMEDIATE considerations please email sarthak.jain@randstad.ca subject line cashier. Serious Enquiry only. AdvantagesWhy work with Randstad?- weekly pay via direct depsoit- 4% vacation pay- bus route & TTC accessible- clean & friendly environment- potential for permenant employment- $100 referral bonus!! $$$$Responsibilities•Operate a cash register with strong mathematical confidence•Handle cash in a safe and secure manner, making drops as needed•Record inventory transactions accurately while ensuring appropriate FIFO is followed•Merchandising products: stock shelves of finished product and bagged loose product (lifting required) and stock bins of bagged loose product (lifting required)•Move product from bins, shelves, carts and/or skids as needed (lifting required)•Perform product preparation, label and stock (lifting required)•Respond to customer questions and/or complaints as neededQualificationsMUST HAVE:•Adaptable and demonstrated ability to quickly master new tasks and skills with keen attention to detail •Exceptional English communication skills required, both verbal and written•Must be a strong performer who demonstrates reliability and an excellent attendance record•Excellent team work and strong self-directed individual and group work ethic•Computer skills are required for MS Office Suite (Word, Excel) and Weber printer software•Physical demands: Moderate lifting will be required (up to 13 kgs), Reaching: Full extension•1-2 years’ experience working in a retail environment is preferredSummaryLooking for an experienced cashier to work for our company cookie store full time on a contract basis for around 3 to 4 months. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    A Cashier/Stockperson is responsible for safe cash handling, preparing, stocking and merchandising products, upholding exceptional customer service skills. The Company Store Cashier/Stockperson must take direction from Company Store Coordinator, Site Supply Chain Leader and or Plant Leader regarding any reasonable requirements not set out in this description below regarding company store goals, quality standards and safety requirements.This is a new temporary role (3 to 4 months) which may give you exposure to future opportunities with this global company we are hiring forTo qualify for this position the ideal candidate needs to be able to accurately record data using company software. Needs to have computer skills and working knowledge of SAP software. Also, they need to be comfortable with working in different shiftsLocation: East York (bermondsey and o'connor) (TTC accessible)Pay Rate: $16/hr.Shift: Monday – OFFTuesday - 9AM - 5:30PMWednesday – 9AM - 5:30PMThursday – 11AM – 7:30PMFriday – 11AM – 7:30PMSaturday – 9AM - 5PMSunday -OFFFor IMMEDIATE considerations please email sarthak.jain@randstad.ca subject line cashier. Serious Enquiry only. AdvantagesWhy work with Randstad?- weekly pay via direct depsoit- 4% vacation pay- bus route & TTC accessible- clean & friendly environment- potential for permenant employment- $100 referral bonus!! $$$$Responsibilities•Operate a cash register with strong mathematical confidence•Handle cash in a safe and secure manner, making drops as needed•Record inventory transactions accurately while ensuring appropriate FIFO is followed•Merchandising products: stock shelves of finished product and bagged loose product (lifting required) and stock bins of bagged loose product (lifting required)•Move product from bins, shelves, carts and/or skids as needed (lifting required)•Perform product preparation, label and stock (lifting required)•Respond to customer questions and/or complaints as neededQualificationsMUST HAVE:•Adaptable and demonstrated ability to quickly master new tasks and skills with keen attention to detail •Exceptional English communication skills required, both verbal and written•Must be a strong performer who demonstrates reliability and an excellent attendance record•Excellent team work and strong self-directed individual and group work ethic•Computer skills are required for MS Office Suite (Word, Excel) and Weber printer software•Physical demands: Moderate lifting will be required (up to 13 kgs), Reaching: Full extension•1-2 years’ experience working in a retail environment is preferredSummaryLooking for an experienced cashier to work for our company cookie store full time on a contract basis for around 3 to 4 months. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • contract
    Do you have a passion for customer service? Do you have a previous dispatching experience? We’re looking for individuals to join our client on Toronto as a Facilities Services Operator.We're looking for individuals with high energy and a focus towards customers.As a Facilities Services Operator, you would be providing customer service to client sites with respect to the maintenance and operations of their building(s).Advantages• Toronto location• 12-month contract - potential for perm hire• Monday to Sunday• 24/7 operation -days, evenings, nights• Rotating 12 hours shifts• $20.70/hourWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Fill basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers• Troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties• Completing service requests includingactivities such as proper work order processing, dispatching and thecommunication of information• Provide customer service supportQualifications• 2+years of service industry experience with service operations and/or scheduling (i.e. dispatching)• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy SummaryIf you’re interested in the Facilities Services Operator, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have a passion for customer service? Do you have a previous dispatching experience? We’re looking for individuals to join our client on Toronto as a Facilities Services Operator.We're looking for individuals with high energy and a focus towards customers.As a Facilities Services Operator, you would be providing customer service to client sites with respect to the maintenance and operations of their building(s).Advantages• Toronto location• 12-month contract - potential for perm hire• Monday to Sunday• 24/7 operation -days, evenings, nights• Rotating 12 hours shifts• $20.70/hourWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Fill basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers• Troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties• Completing service requests includingactivities such as proper work order processing, dispatching and thecommunication of information• Provide customer service supportQualifications• 2+years of service industry experience with service operations and/or scheduling (i.e. dispatching)• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy SummaryIf you’re interested in the Facilities Services Operator, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • concord, ontario
    • contract
    Do you have experience in a Product Development environment? Do you have experience in configuring Routers, Switches and Firewalls? Our client, a multinational technologies company, is looking to hire a Network Analyst to join their team.This will be working in Concord office. Full time hours, Monday to Friday.Advantages- Work for a multinational technologies company- Concord location- Onsite role- 12-month contract- Working days: Monday to Friday, 8:30 am to 5:30 pm - $38/hour- May 30th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Network Analyst, your duties will include:•Performing functional stress performance and interoperability testing on IP routers, Ethernet switches, control applications and/or network management systems•Developing and executing product / feature specification test plans•Providing requirements and specifications needs for development of the software test automation tool and its functional review•Providing Tier 3 customer support as required•Troubleshooting issues to ensure timely remedy of customer concerns•Reviewing and providing input to the product requirements and feature specifications, as a representative on a cross-functional team•Writing and reviewing application notes and product literature•Aiding development of software test automation tool that interacts with switches and routersQualifications•Minimum of 3 to 5 years in a Product Development environment, primarily in industrial communication•University or college degree in internetworking, computer science, electronics engineering or science•Experience in configuring Routers, Switches and Firewalls,•Knowledge of Layer 2 technologies: RSTP/MSTP, IGMP, VLAN, 802.1x authentication, DHCP, Ethernet, Link Aggregation•Knowledge of Layer 3 technologies: Frame Relay, PPP, channelized interfaces, OSPF, BGP, RIP, MPLS,VRF, PIM-SM, SNMP, VRRP, QoS, IPv6, Tunneling protocols•Knowledge of Security protocols: IPsec-VPN, TLS, Radius, Firewall, Intrusion detection and prevention system•Knowledge of OSI Model and TCP/IP protocol stack•Strong verbal and written English communication skills•Ability to work in a team environmentNice to have:•Programming Languages: Perl, PHP, C, Java or similar an asset•Configuring Linux systems experience an asset•Software development experience an assetSummaryIf you're interested in the Network Analyst role in Concord, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have experience in a Product Development environment? Do you have experience in configuring Routers, Switches and Firewalls? Our client, a multinational technologies company, is looking to hire a Network Analyst to join their team.This will be working in Concord office. Full time hours, Monday to Friday.Advantages- Work for a multinational technologies company- Concord location- Onsite role- 12-month contract- Working days: Monday to Friday, 8:30 am to 5:30 pm - $38/hour- May 30th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Network Analyst, your duties will include:•Performing functional stress performance and interoperability testing on IP routers, Ethernet switches, control applications and/or network management systems•Developing and executing product / feature specification test plans•Providing requirements and specifications needs for development of the software test automation tool and its functional review•Providing Tier 3 customer support as required•Troubleshooting issues to ensure timely remedy of customer concerns•Reviewing and providing input to the product requirements and feature specifications, as a representative on a cross-functional team•Writing and reviewing application notes and product literature•Aiding development of software test automation tool that interacts with switches and routersQualifications•Minimum of 3 to 5 years in a Product Development environment, primarily in industrial communication•University or college degree in internetworking, computer science, electronics engineering or science•Experience in configuring Routers, Switches and Firewalls,•Knowledge of Layer 2 technologies: RSTP/MSTP, IGMP, VLAN, 802.1x authentication, DHCP, Ethernet, Link Aggregation•Knowledge of Layer 3 technologies: Frame Relay, PPP, channelized interfaces, OSPF, BGP, RIP, MPLS,VRF, PIM-SM, SNMP, VRRP, QoS, IPv6, Tunneling protocols•Knowledge of Security protocols: IPsec-VPN, TLS, Radius, Firewall, Intrusion detection and prevention system•Knowledge of OSI Model and TCP/IP protocol stack•Strong verbal and written English communication skills•Ability to work in a team environmentNice to have:•Programming Languages: Perl, PHP, C, Java or similar an asset•Configuring Linux systems experience an asset•Software development experience an assetSummaryIf you're interested in the Network Analyst role in Concord, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • toronto, ontario
    • contract
    • $16.50 per hour
    Are you passionate about customer service? Are you passionate about helping others? Are you passionate about educating others? Do you speak another language? Then we have the job for YOU!Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start on May 24th for a temporary to permanent role.Type: Contract to Hire Pay: $16.50 + $2 bonus per hour on the phoneStart Date: May 24th Mandatory Training: May 24th to 27th from 12:30 pm to 9:00 pm (EST)Hours of Operation: 12:30-9:00 pm on weekdays (with optional late shift addition extending end time to 11:15 pm)5:00-9:00 pm on weekdays (with optional late shift addition extending end time to 11:15 pm)12:00-6:00 pm on Saturdays and SundaysWeekly minimum: 3 shiftsLocation: Work from HomeMust be able to connect the computer to the modem and provide your own equipment Create your own schedule!Advantages- Full-time hours - Create your own schedule on a week to week basis- Paid weekly- $2 bonus per hour on the phone- Get good working experience Responsibilities- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experienceQualifications- Customer service or Call Center experience is a must - Clear communication - Customer-focused and tech-savvy SummaryIf you are interested and you like to learn more, apply now!1) Apply online 2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Fundraiser Caller"Looking forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about customer service? Are you passionate about helping others? Are you passionate about educating others? Do you speak another language? Then we have the job for YOU!Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start on May 24th for a temporary to permanent role.Type: Contract to Hire Pay: $16.50 + $2 bonus per hour on the phoneStart Date: May 24th Mandatory Training: May 24th to 27th from 12:30 pm to 9:00 pm (EST)Hours of Operation: 12:30-9:00 pm on weekdays (with optional late shift addition extending end time to 11:15 pm)5:00-9:00 pm on weekdays (with optional late shift addition extending end time to 11:15 pm)12:00-6:00 pm on Saturdays and SundaysWeekly minimum: 3 shiftsLocation: Work from HomeMust be able to connect the computer to the modem and provide your own equipment Create your own schedule!Advantages- Full-time hours - Create your own schedule on a week to week basis- Paid weekly- $2 bonus per hour on the phone- Get good working experience Responsibilities- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experienceQualifications- Customer service or Call Center experience is a must - Clear communication - Customer-focused and tech-savvy SummaryIf you are interested and you like to learn more, apply now!1) Apply online 2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Fundraiser Caller"Looking forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • mississauga, ontario
    • contract
    Do you have working experience in Customs declarations? If so we have the role for you!We're looking for individuals who would be interested in developing their professional experience further in a Customs Specialist role with our client, a leading health technology solutions company.Great opportunity for those who enjoy connecting with others and assisting them in their needs.Advantages- Work for one a leading health technology solutions company- Onsite role- Working days: Monday – Friday- 5-month contract- Pay Rate: $28 /hr- Start ASAP Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customs Specialist, your responsibilities will include:•Completing high value and low value customs declarations using Visual Importer within given time lines •Auditing customs declarations to 100 % compliancy•Gathering missing customs information from vendors to complete entries•Acting on expedites to resolution with in department time lines•Providing track and tracing and PODs for internal customers•Ensuring K84 duty entries are verified and processed on excel worksheets to generate K84 Reports•Performing other duties and responsibilities as assignedQualifications•Customs Specialist- 3 Years’ Experience or similar experience in import/export industry•Fast and accurate data entry skills•Strong attention to detail.SummaryIf you are interested in the Customs Specialist, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have working experience in Customs declarations? If so we have the role for you!We're looking for individuals who would be interested in developing their professional experience further in a Customs Specialist role with our client, a leading health technology solutions company.Great opportunity for those who enjoy connecting with others and assisting them in their needs.Advantages- Work for one a leading health technology solutions company- Onsite role- Working days: Monday – Friday- 5-month contract- Pay Rate: $28 /hr- Start ASAP Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customs Specialist, your responsibilities will include:•Completing high value and low value customs declarations using Visual Importer within given time lines •Auditing customs declarations to 100 % compliancy•Gathering missing customs information from vendors to complete entries•Acting on expedites to resolution with in department time lines•Providing track and tracing and PODs for internal customers•Ensuring K84 duty entries are verified and processed on excel worksheets to generate K84 Reports•Performing other duties and responsibilities as assignedQualifications•Customs Specialist- 3 Years’ Experience or similar experience in import/export industry•Fast and accurate data entry skills•Strong attention to detail.SummaryIf you are interested in the Customs Specialist, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Do you enjoy getting to work with a rapidly growing company with lots of room for advancement? Then we might have just the job for you!We are looking for Customer Service Representatives to work in the east end of Ottawa. You’ll be responsible for providing world class customer service to customers in store, and over the phone! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesYou'll love working here! Here's why:- Work Monday-Friday between 7am-4pm- this company puts it's people first!- contract pays you weekly!- Once you become permanent, you'll have amazing benefits!- quarterly/annual incentives!ResponsibilitiesWhat you'll need to do here:- Greet/assist customers on site- Answer incoming calls/emails- Enter any orders into the CRM system- Help schedule and coordinate service calls- Perform follow-up calls with customers- Other duties as assignedQualificationsWhat you'll need to be successful:- 2-3 years of retail or other fast paced customer service expereince- Bilingualism in French and English would be an asset- Track record of customer success- High level of comfort with MS Office suite- knowledge of home repair/construction would be an assetSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "CSR" as the subject line)Calling us at: 613.726.0220 ext 4 We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Do you enjoy getting to work with a rapidly growing company with lots of room for advancement? Then we might have just the job for you!We are looking for Customer Service Representatives to work in the east end of Ottawa. You’ll be responsible for providing world class customer service to customers in store, and over the phone! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesYou'll love working here! Here's why:- Work Monday-Friday between 7am-4pm- this company puts it's people first!- contract pays you weekly!- Once you become permanent, you'll have amazing benefits!- quarterly/annual incentives!ResponsibilitiesWhat you'll need to do here:- Greet/assist customers on site- Answer incoming calls/emails- Enter any orders into the CRM system- Help schedule and coordinate service calls- Perform follow-up calls with customers- Other duties as assignedQualificationsWhat you'll need to be successful:- 2-3 years of retail or other fast paced customer service expereince- Bilingualism in French and English would be an asset- Track record of customer success- High level of comfort with MS Office suite- knowledge of home repair/construction would be an assetSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "CSR" as the subject line)Calling us at: 613.726.0220 ext 4 We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • east york, ontario
    • contract
    A Cashier/Stockperson is responsible for safe cash handling, preparing, stocking and merchandising products, upholding exceptional customer service skills. The Company Store Cashier/Stockperson must take direction from Company Store Coordinator, Site Supply Chain Leader and or Plant Leader regarding any reasonable requirements not set out in this description below regarding company store goals, quality standards and safety requirements.This is a new temporary role (3 to 4 months) which may give you exposure to future opportunities with this global company we are hiring forTo qualify for this position the ideal candidate needs to be able to accurately record data using company software. Needs to have computer skills and working knowledge of SAP software. Also, they need to be comfortable with working in different shiftsLocation: East York (bermondsey and o'connor) (TTC accessible)Pay Rate: $16/hr.Shift: Monday – OFFTuesday - 9AM - 5:30PMWednesday – 9AM - 5:30PMThursday – 11AM – 7:30PMFriday – OFFSaturday – 9AM - 5PMSunday - 12 PM - 5PMFor IMMEDIATE considerations please email sarthak.jain@randstad.ca subject line cashier. AdvantagesWhy work with Randstad?- weekly pay via direct depsoit- 4% vacation pay- bus route & TTC accessible- clean & friendly environment- potential for permenant employment- $100 referral bonus!! $$$$Responsibilities•Operate a cash register with strong mathematical confidence•Handle cash in a safe and secure manner, making drops as needed•Record inventory transactions accurately while ensuring appropriate FIFO is followed•Merchandising products: stock shelves of finished product and bagged loose product (lifting required) and stock bins of bagged loose product (lifting required)•Move product from bins, shelves, carts and/or skids as needed (lifting required)•Perform product preparation, label and stock (lifting required)•Respond to customer questions and/or complaints as neededQualificationsMUST HAVE:•Adaptable and demonstrated ability to quickly master new tasks and skills with keen attention to detail •Exceptional English communication skills required, both verbal and written•Must be a strong performer who demonstrates reliability and an excellent attendance record•Excellent team work and strong self-directed individual and group work ethic•Computer skills are required for MS Office Suite (Word, Excel) and Weber printer software•Physical demands: Moderate lifting will be required (up to 13 kgs), Reaching: Full extension•1-2 years’ experience working in a retail environment is preferredSummaryLooking for an experienced cashier to work for our company cookie store full time on a contract basis for around 3 to 4 months. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    A Cashier/Stockperson is responsible for safe cash handling, preparing, stocking and merchandising products, upholding exceptional customer service skills. The Company Store Cashier/Stockperson must take direction from Company Store Coordinator, Site Supply Chain Leader and or Plant Leader regarding any reasonable requirements not set out in this description below regarding company store goals, quality standards and safety requirements.This is a new temporary role (3 to 4 months) which may give you exposure to future opportunities with this global company we are hiring forTo qualify for this position the ideal candidate needs to be able to accurately record data using company software. Needs to have computer skills and working knowledge of SAP software. Also, they need to be comfortable with working in different shiftsLocation: East York (bermondsey and o'connor) (TTC accessible)Pay Rate: $16/hr.Shift: Monday – OFFTuesday - 9AM - 5:30PMWednesday – 9AM - 5:30PMThursday – 11AM – 7:30PMFriday – OFFSaturday – 9AM - 5PMSunday - 12 PM - 5PMFor IMMEDIATE considerations please email sarthak.jain@randstad.ca subject line cashier. AdvantagesWhy work with Randstad?- weekly pay via direct depsoit- 4% vacation pay- bus route & TTC accessible- clean & friendly environment- potential for permenant employment- $100 referral bonus!! $$$$Responsibilities•Operate a cash register with strong mathematical confidence•Handle cash in a safe and secure manner, making drops as needed•Record inventory transactions accurately while ensuring appropriate FIFO is followed•Merchandising products: stock shelves of finished product and bagged loose product (lifting required) and stock bins of bagged loose product (lifting required)•Move product from bins, shelves, carts and/or skids as needed (lifting required)•Perform product preparation, label and stock (lifting required)•Respond to customer questions and/or complaints as neededQualificationsMUST HAVE:•Adaptable and demonstrated ability to quickly master new tasks and skills with keen attention to detail •Exceptional English communication skills required, both verbal and written•Must be a strong performer who demonstrates reliability and an excellent attendance record•Excellent team work and strong self-directed individual and group work ethic•Computer skills are required for MS Office Suite (Word, Excel) and Weber printer software•Physical demands: Moderate lifting will be required (up to 13 kgs), Reaching: Full extension•1-2 years’ experience working in a retail environment is preferredSummaryLooking for an experienced cashier to work for our company cookie store full time on a contract basis for around 3 to 4 months. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • gloucester, ontario
    • contract
    • $18.00 - $21.00 per hour
    Do you love getting to work with a team that feels like a family? Do you want to help local businesses get the most out of their services? Do you have a passion for providing creative solutions to complex problems? If you answered yes to any of those, we want to hear from you!We are looking for a Bilingual Customer Service Representative to work from a central Ottawa office providing customer service and some light sales. Dispatching experience would be a huge asset! But the biggest thing we're looking for is a willingness to learn and develop yourself! This is a great environment and pretty relaxed, but you'll be busy!Please note! This is a contract to permanent position!AdvantagesWhy you'll love it here:- Monday-Friday work week- Shift will be between 8am-5pm- Pay range starting at 18/hr- This is a contract to permanent position!- Great work environment- Supportive team- Room for growth and developmentResponsibilitiesWhat you'll do here?- Take calls from clients and assist them with account changes, service lookups and other kinds of inquiries- Work through a book of business to connect with new and existing clients - Support all interested parties in a quick and efficient manner- Take calls in a queue- Provide top level customer service in both English and FrenchQualificationsWhat you'll need to be successful?- Bilingual in English and French is mandatory- A great attitude will take you a long way here!- Experience in a call centre role will be considered a strong asset- Be able to pass a criminal background check- Be able to think outside the box!SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (Please use "Bilingual CSR" as the subject line)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you love getting to work with a team that feels like a family? Do you want to help local businesses get the most out of their services? Do you have a passion for providing creative solutions to complex problems? If you answered yes to any of those, we want to hear from you!We are looking for a Bilingual Customer Service Representative to work from a central Ottawa office providing customer service and some light sales. Dispatching experience would be a huge asset! But the biggest thing we're looking for is a willingness to learn and develop yourself! This is a great environment and pretty relaxed, but you'll be busy!Please note! This is a contract to permanent position!AdvantagesWhy you'll love it here:- Monday-Friday work week- Shift will be between 8am-5pm- Pay range starting at 18/hr- This is a contract to permanent position!- Great work environment- Supportive team- Room for growth and developmentResponsibilitiesWhat you'll do here?- Take calls from clients and assist them with account changes, service lookups and other kinds of inquiries- Work through a book of business to connect with new and existing clients - Support all interested parties in a quick and efficient manner- Take calls in a queue- Provide top level customer service in both English and FrenchQualificationsWhat you'll need to be successful?- Bilingual in English and French is mandatory- A great attitude will take you a long way here!- Experience in a call centre role will be considered a strong asset- Be able to pass a criminal background check- Be able to think outside the box!SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (Please use "Bilingual CSR" as the subject line)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • etobicoke, ontario
    • contract
    Do you have a passion for customer service? Do you enjoy problem soving? Are you interested in working in benefits? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a benefits company in the Eotbicoke area. This is a temporary, full time position, with the potential to become more. Read below to find out more.Type: Temporary 3-4 weeks - could be taken on longer Start Date: ASAP!Location: Work from Home (office is in Etobicoke)Pay: $21.30/ hourHours of Operation: Monday - Friday 9am - 5pmEquipment provided by the company Paid every week Get your foot in the door with a great organization Advantages- Full time hours - Work from home- No evenings or weekend - Start working ASAP- Paid every week - $21.30 an hour - Potential for extensionResponsibilities - Handling inbound calls and email from customers - Providing customers with details about their benefits coverage - Assisting customers with product information as they change providers - Updating customers accounts after every transaction - Pass along escalations to higher ups - Provide top not service on every dayyQualifications- Bilingual in French and English is MANDATORY - Call center experience - Customer Service experience - Tech savvy - Professional and a team playerSummaryIf you are interested and would like to apply:1) Apply Online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Benefits"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have a passion for customer service? Do you enjoy problem soving? Are you interested in working in benefits? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a benefits company in the Eotbicoke area. This is a temporary, full time position, with the potential to become more. Read below to find out more.Type: Temporary 3-4 weeks - could be taken on longer Start Date: ASAP!Location: Work from Home (office is in Etobicoke)Pay: $21.30/ hourHours of Operation: Monday - Friday 9am - 5pmEquipment provided by the company Paid every week Get your foot in the door with a great organization Advantages- Full time hours - Work from home- No evenings or weekend - Start working ASAP- Paid every week - $21.30 an hour - Potential for extensionResponsibilities - Handling inbound calls and email from customers - Providing customers with details about their benefits coverage - Assisting customers with product information as they change providers - Updating customers accounts after every transaction - Pass along escalations to higher ups - Provide top not service on every dayyQualifications- Bilingual in French and English is MANDATORY - Call center experience - Customer Service experience - Tech savvy - Professional and a team playerSummaryIf you are interested and would like to apply:1) Apply Online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Benefits"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $22.17 per hour
    Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your schedule for a month at a time!- Pay would be $22.17/hr- Hours of work between 8am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Strong communication skills- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "CSR - OTT" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your schedule for a month at a time!- Pay would be $22.17/hr- Hours of work between 8am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Strong communication skills- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "CSR - OTT" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • oakville, ontario
    • contract
    Are you experienced in managing all the project related activities? Our client, a multinationaltechnologies company, is looking to hire an Assistant Applications Project Coordinator to join their team.This will be working full time remote. Occasional onsite for in person meetings.We're looking for candidates with strong excellent communication and organizational skills.Advantages- Work for a multinational technologies company- 100% Remote work- 12-month contract- Monday to Friday- 8:00 am to 5:00 pm, with flexibility for different hours- $22.40/hour- May 9th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Assistant Applications Project Coordinator, your duties will include:● Attending all kickoff calls and maintain new projects list● Managing some APPS schedule bookings, My Mall Shopper,PO Requestor● Maintaining survey contact list● Maintaining SharePoint● Following up reconciliation● Servicing Contract reconciliation● Maintaining Customer Contact● Reconciling APPS report submissions● Reconciling time sheets● Managing contractor time and expenses● Obtaining notification numbers for all APPS● Assigning all new projects and create change management folder● Working on monthly forecast● Preparing revenue reportQualifications● Excellent communication skills● Problem Solving skills● Attention to detail and Adaptability to situations● Time Management and Leadership qualities● Collaboration with cross-functional teams● Microsoft Office, SAP, SharePoint, QlikSense, OneSRM, EZ-Suite, MyMallSummaryIf you're interested in the Assistant Applications Project Coordinator, please apply online. Qualifiedcandidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you experienced in managing all the project related activities? Our client, a multinationaltechnologies company, is looking to hire an Assistant Applications Project Coordinator to join their team.This will be working full time remote. Occasional onsite for in person meetings.We're looking for candidates with strong excellent communication and organizational skills.Advantages- Work for a multinational technologies company- 100% Remote work- 12-month contract- Monday to Friday- 8:00 am to 5:00 pm, with flexibility for different hours- $22.40/hour- May 9th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Assistant Applications Project Coordinator, your duties will include:● Attending all kickoff calls and maintain new projects list● Managing some APPS schedule bookings, My Mall Shopper,PO Requestor● Maintaining survey contact list● Maintaining SharePoint● Following up reconciliation● Servicing Contract reconciliation● Maintaining Customer Contact● Reconciling APPS report submissions● Reconciling time sheets● Managing contractor time and expenses● Obtaining notification numbers for all APPS● Assigning all new projects and create change management folder● Working on monthly forecast● Preparing revenue reportQualifications● Excellent communication skills● Problem Solving skills● Attention to detail and Adaptability to situations● Time Management and Leadership qualities● Collaboration with cross-functional teams● Microsoft Office, SAP, SharePoint, QlikSense, OneSRM, EZ-Suite, MyMallSummaryIf you're interested in the Assistant Applications Project Coordinator, please apply online. Qualifiedcandidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • contract
    Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in North York. Advantages• Work for a well-known credit bureau• Professional environment• Start date: ASAP• Duration: 7-month contract • Location: North York• Work from home to begin with• Pay Rate: $20.50/hour• Monday to Friday• Hours: 8:00am to 8:00pm (rotating shifts)Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for :• Answering inquiries via phone and email• Assisting with product activation, new account setups, and profile change requests• Answering questions related to credit files, interpretation of credit file contents, billing invoices, products, and many other unique situations• Providing customer/sales follow up• Keeping the tracking system up to date (data entry)Qualifications• Have more than 1+ year of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in North York. Advantages• Work for a well-known credit bureau• Professional environment• Start date: ASAP• Duration: 7-month contract • Location: North York• Work from home to begin with• Pay Rate: $20.50/hour• Monday to Friday• Hours: 8:00am to 8:00pm (rotating shifts)Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for :• Answering inquiries via phone and email• Assisting with product activation, new account setups, and profile change requests• Answering questions related to credit files, interpretation of credit file contents, billing invoices, products, and many other unique situations• Providing customer/sales follow up• Keeping the tracking system up to date (data entry)Qualifications• Have more than 1+ year of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • toronto, ontario
    • contract
    • $16.50 per hour
    Are you passionate about customer service? Are you passionate about helping others? Are you passionate about educating others? Do you speak another language? Then we have the job for YOU!Randstad is looking for Survey Callers to assist with an upcoming provincial election. This is a temporary position, roughly 1-2 months, with full-time hours. To find out more, read below.Type: Temporary; 1-2 monthsPay: $16.50 + $2 bonus per hour on the phoneStart Date: Monday, April 25thHours of Operation: Mon - Fri 12:30pm - 9pm OR 5pm-9pm. Sat-Sun 12pm-5pmLocation: Work from HomeMust be able to connect the computer to the modem Create your own schedule!Advantages- Full-time hours - 7-8 week contract- Create your own schedule on a week to week basis- Paid weekly- $2 bonus per hour on the phone- Be a part of the Vaccine rollout - Get good working experience Responsibilities- Making outbound calls - Following a survey and asking customers specific questions- Calling in regards to a political election- Updating customers answers into the system Qualifications- Customer service or Call Center experience is a must - Clear communication - Positive thoughts about the COVID-19 Vaccine - Customer-focused and tech-savvy SummaryIf you are interested and you like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca OR andrea.francis@randstad.ca and mention "Survey Caller"Looking forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about customer service? Are you passionate about helping others? Are you passionate about educating others? Do you speak another language? Then we have the job for YOU!Randstad is looking for Survey Callers to assist with an upcoming provincial election. This is a temporary position, roughly 1-2 months, with full-time hours. To find out more, read below.Type: Temporary; 1-2 monthsPay: $16.50 + $2 bonus per hour on the phoneStart Date: Monday, April 25thHours of Operation: Mon - Fri 12:30pm - 9pm OR 5pm-9pm. Sat-Sun 12pm-5pmLocation: Work from HomeMust be able to connect the computer to the modem Create your own schedule!Advantages- Full-time hours - 7-8 week contract- Create your own schedule on a week to week basis- Paid weekly- $2 bonus per hour on the phone- Be a part of the Vaccine rollout - Get good working experience Responsibilities- Making outbound calls - Following a survey and asking customers specific questions- Calling in regards to a political election- Updating customers answers into the system Qualifications- Customer service or Call Center experience is a must - Clear communication - Positive thoughts about the COVID-19 Vaccine - Customer-focused and tech-savvy SummaryIf you are interested and you like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca OR andrea.francis@randstad.ca and mention "Survey Caller"Looking forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • midland, ontario
    • contract
    Our client, a small business financial services company, is hiring customer service representatives for their Midland location!We're looking for individuals who enjoy providing quality customer service and have great problem-solving skills. If this is you, this opportunity is just what you're looking for!Responsibilities:Handles inbound customer service calls, inquiries and complaints while consistently ensuring delivery of a positiveexperience during every customer interaction.Maintains customer records by updating account information.Attracts potential customers by answering product and service questions, suggesting information about other products andservices.Researches and resolves product or service concerns by selecting the appropriate action to expedite the immediateresolution while delivering an optimal customer experience.Position may include other duties as determined by the company.AdvantagesLocated in MidlandFull-time hours for an 18-month contract Will transition to permanent based on performance!!Shift hours between 8am to 8pmMonday to Friday$17.25/hour $18.25/hour for Bilingual - French and EnglishAmazing opportunity in a growing organization!Work with a great team!When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.ResponsibilitiesResponsibilities:- Handles inbound customer service calls, inquiries, and complaints while consistently ensuring delivery of a positive experience during every customer interaction. - Maintains customer records by updating account information. - Attracts potential customers by answering product and service questions, suggesting information about other products and services. - Researches and resolves product or service concerns by selecting the appropriate action to expedite the immediate resolution while delivering an optimal customer experience. Position may include other duties as determined by the company. Qualifications• Exceptional customer experience with demonstrated capability in resolving customer concerns and problem resolution skills under general supervision using company policies and procedures. • Process focused and detail oriented with the ability to achieve high accuracy goals. • Excellent computer skills including the ability to multi-task while effectively navigating across multiple PC order systems / technology platforms / web browsing; internet proficiency while communicating with the customer. Ability to operate in a Windows environment. • Strong organizational skills. • Excellent communication skills (both written and verbal). • Ability to adapt to multiple demands and shifting priorities. • Ability to adhere to work schedule requirements based upon business needs including evening and weekend shifts. • Ability to work effectively in a highly structured work environment including adherence to attendance and performance requirements. • Demonstrates ability to support and participate in a positive work environment by adhering to company values and complying with policies, procedures, and safety rulesBilingual in French and English an assetSummaryIf you're interested in the Customer Service Representative in Midland, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Our client, a small business financial services company, is hiring customer service representatives for their Midland location!We're looking for individuals who enjoy providing quality customer service and have great problem-solving skills. If this is you, this opportunity is just what you're looking for!Responsibilities:Handles inbound customer service calls, inquiries and complaints while consistently ensuring delivery of a positiveexperience during every customer interaction.Maintains customer records by updating account information.Attracts potential customers by answering product and service questions, suggesting information about other products andservices.Researches and resolves product or service concerns by selecting the appropriate action to expedite the immediateresolution while delivering an optimal customer experience.Position may include other duties as determined by the company.AdvantagesLocated in MidlandFull-time hours for an 18-month contract Will transition to permanent based on performance!!Shift hours between 8am to 8pmMonday to Friday$17.25/hour $18.25/hour for Bilingual - French and EnglishAmazing opportunity in a growing organization!Work with a great team!When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.ResponsibilitiesResponsibilities:- Handles inbound customer service calls, inquiries, and complaints while consistently ensuring delivery of a positive experience during every customer interaction. - Maintains customer records by updating account information. - Attracts potential customers by answering product and service questions, suggesting information about other products and services. - Researches and resolves product or service concerns by selecting the appropriate action to expedite the immediate resolution while delivering an optimal customer experience. Position may include other duties as determined by the company. Qualifications• Exceptional customer experience with demonstrated capability in resolving customer concerns and problem resolution skills under general supervision using company policies and procedures. • Process focused and detail oriented with the ability to achieve high accuracy goals. • Excellent computer skills including the ability to multi-task while effectively navigating across multiple PC order systems / technology platforms / web browsing; internet proficiency while communicating with the customer. Ability to operate in a Windows environment. • Strong organizational skills. • Excellent communication skills (both written and verbal). • Ability to adapt to multiple demands and shifting priorities. • Ability to adhere to work schedule requirements based upon business needs including evening and weekend shifts. • Ability to work effectively in a highly structured work environment including adherence to attendance and performance requirements. • Demonstrates ability to support and participate in a positive work environment by adhering to company values and complying with policies, procedures, and safety rulesBilingual in French and English an assetSummaryIf you're interested in the Customer Service Representative in Midland, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $17.18 per hour
    Do you miss working in the office surrounded by your colleagues? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages• Monday-Friday work week• Hours of work between 8am-8pm• $17.18/hr• Accessible by public transit (parking not available)• Team oriented environment• Great location by restaurants and café's• Reputable and stable business• Opportunity to work on inter-departmental projects• Possibility of permanency• Competitive benefit and vacation package once permanent• Opportunity for growth and developmentResponsibilities• Receive calls, emails, chats and video calls• First point of contact for clients in stressful situations• Provide sound advice and suggestions based on policies• Effectively handle customer inquiries and issues •Take ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decisionQualifications• Bilingual French and English is mandatory• Some call centre experience• Familiar with CRM systems• Strong phone and verbal communication skills• Customer focused• Ability to multitask, set priorities and manage time effectively • Must be eligible to obtain a government security clearance (reliability)SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject) or by calling 613-726-0220 x 4 and ask for Emilie!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted."Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially."Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you miss working in the office surrounded by your colleagues? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages• Monday-Friday work week• Hours of work between 8am-8pm• $17.18/hr• Accessible by public transit (parking not available)• Team oriented environment• Great location by restaurants and café's• Reputable and stable business• Opportunity to work on inter-departmental projects• Possibility of permanency• Competitive benefit and vacation package once permanent• Opportunity for growth and developmentResponsibilities• Receive calls, emails, chats and video calls• First point of contact for clients in stressful situations• Provide sound advice and suggestions based on policies• Effectively handle customer inquiries and issues •Take ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decisionQualifications• Bilingual French and English is mandatory• Some call centre experience• Familiar with CRM systems• Strong phone and verbal communication skills• Customer focused• Ability to multitask, set priorities and manage time effectively • Must be eligible to obtain a government security clearance (reliability)SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject) or by calling 613-726-0220 x 4 and ask for Emilie!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted."Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially."Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $18.64 per hour
    Do you miss working in the office surrounded by your colleagues? Do you have experience working in a call center or other high volume customer service role? Are you looking for an opportunity for development and growth? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Coordinators to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages• Monday-Friday work week• Hours of work between 8am-8pm• Accessible by public transit (parking not available)• Great location close to restaurants and café's• Team oriented environment• Work for a reputable and stable company• Opportunity for a permanent role• Competitive benefit and vacation package once permanent• Opportunity for growth and developmentResponsibilities• Provide relocation policy advice to customers through scheduled planning sessions• Take and make calls in a tactful manner - calls average 30 minutes each• Assist clients with solving complex problems• Review files and make suggestions for future claims or projects• Record detailed notes for each planning session in profiles for future review• Effectively manage your time while working in a fast-paced environmentQualifications• Bilingual French and English is mandatory• Must have customer service experience (preferably in a call centre environment)• Background in relocation services is considered an asset• High attention to detail and ability to maintain professionalism under pressure• Love problem solving• Good interpersonal and communication skills• Strong organizational skills• Must be able to obtain a government security clearance (reliability)SummaryVisiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4 for Emilie!We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you miss working in the office surrounded by your colleagues? Do you have experience working in a call center or other high volume customer service role? Are you looking for an opportunity for development and growth? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Coordinators to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages• Monday-Friday work week• Hours of work between 8am-8pm• Accessible by public transit (parking not available)• Great location close to restaurants and café's• Team oriented environment• Work for a reputable and stable company• Opportunity for a permanent role• Competitive benefit and vacation package once permanent• Opportunity for growth and developmentResponsibilities• Provide relocation policy advice to customers through scheduled planning sessions• Take and make calls in a tactful manner - calls average 30 minutes each• Assist clients with solving complex problems• Review files and make suggestions for future claims or projects• Record detailed notes for each planning session in profiles for future review• Effectively manage your time while working in a fast-paced environmentQualifications• Bilingual French and English is mandatory• Must have customer service experience (preferably in a call centre environment)• Background in relocation services is considered an asset• High attention to detail and ability to maintain professionalism under pressure• Love problem solving• Good interpersonal and communication skills• Strong organizational skills• Must be able to obtain a government security clearance (reliability)SummaryVisiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4 for Emilie!We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ayr, ontario
    • contract
    Do you have a passion for true customer service? Do you have an interest in the medical field? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for our client in the Medical Testing Industry. This is a 3-month contract. To find out more, read below.Type: 3 Month contractHours: Monday - Friday 8:30am - 5pmSalary: $18 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentAdvantages- Competitive Salary $18 an hour- Regular business hours (No evenings or weekends!)- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilities- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Log and track issues with clients in the system, dispatching to appropriate department- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualifications- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speedSummaryIf you are intersted and would like to learn more, apply now!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Medical Call Center"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have a passion for true customer service? Do you have an interest in the medical field? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for our client in the Medical Testing Industry. This is a 3-month contract. To find out more, read below.Type: 3 Month contractHours: Monday - Friday 8:30am - 5pmSalary: $18 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentAdvantages- Competitive Salary $18 an hour- Regular business hours (No evenings or weekends!)- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilities- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Log and track issues with clients in the system, dispatching to appropriate department- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualifications- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speedSummaryIf you are intersted and would like to learn more, apply now!1) Apply online2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Medical Call Center"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • toronto, ontario
    • contract
    Are you eager to gain some experience in the financial services industry? Do you have excellent customer service skills? If so we have the role for you!We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Customer Service Representative.Advantages- Work for one of Canada's largest insurance and financial services companies- Work with a friendly and easy-going team- Role is open to Toronto, Waterloo, and Halifax locations and can do remote for candidates outside these locations- Working days : Monday - Friday- Shifts can be from 8:00 a.m. to 4:00 p.m. or 2:00 p.m. to 10:00 p.m- 5-month contract- High potential for permanent hire (after 120 days on the floor)- Pay Rate: $19/hr- Training provided- May 24th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, your responsibilities will be:●Working on US retirement plans – Overview, rules, regulations, etc.●Offering services in marketing client products, service tools and services●Supporting activities related to website registration, navigation, etc.)●Working Investment basics●Handling huge volume of callsQualifications●Fast-paced, ever-changing environment while exhibiting a calm and professional manner●Technical capabilities, troubleshooting skills and attention to detail is always a priority●Confident in your ability to learn, apply and convey information quickly and accurately●Superior communications skills and can think on your feet●“Can-Do” mindset and a positive attitude●Previous experience in a contact center environment would be preferredNice to Have:●Knowledge of financial services, investment vehicles, retirement products and services are assetSummaryIf you are interested in the Customer Service Representative, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you eager to gain some experience in the financial services industry? Do you have excellent customer service skills? If so we have the role for you!We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Customer Service Representative.Advantages- Work for one of Canada's largest insurance and financial services companies- Work with a friendly and easy-going team- Role is open to Toronto, Waterloo, and Halifax locations and can do remote for candidates outside these locations- Working days : Monday - Friday- Shifts can be from 8:00 a.m. to 4:00 p.m. or 2:00 p.m. to 10:00 p.m- 5-month contract- High potential for permanent hire (after 120 days on the floor)- Pay Rate: $19/hr- Training provided- May 24th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, your responsibilities will be:●Working on US retirement plans – Overview, rules, regulations, etc.●Offering services in marketing client products, service tools and services●Supporting activities related to website registration, navigation, etc.)●Working Investment basics●Handling huge volume of callsQualifications●Fast-paced, ever-changing environment while exhibiting a calm and professional manner●Technical capabilities, troubleshooting skills and attention to detail is always a priority●Confident in your ability to learn, apply and convey information quickly and accurately●Superior communications skills and can think on your feet●“Can-Do” mindset and a positive attitude●Previous experience in a contact center environment would be preferredNice to Have:●Knowledge of financial services, investment vehicles, retirement products and services are assetSummaryIf you are interested in the Customer Service Representative, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • contract
    • $18.40 per hour
    Do you have a passion for customer service? Are you looking to get into the insurance industry? Do you enjoy problem-solving? Are you looking to start your career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-known insurance company in the Toronto area. This is a contract-to-hire position, full-time, work from home. To find out more, read below:Type: Contract to HireStart Date: May 30thHours of Operation: Monday - Friday 9 am - 5:30 pmPay: $18.40/hour Location: Toronto ( Eglinton and Don Mills)Work from home for the time being Equipment provided Once hired permanently:BenefitsVacationRSPsRoom for career growth and development Advantages- Potential to go permanent - No evenings or weekends!- Competitive pay - Work from home - equipment provided - Room to start your career in insurance - Highway and transit-accessible - Free parking Responsibilities- Taking inbound calls from existing customers - Updating customer's accounts after each transaction - Transfering customers to appropriate departments - Dealing with banking information and updates - Working alongside other teams to ensure customer satisfaction - Providing top not service on every call Qualifications- Customer service experience in a call center is a must - Insurance or financial experience is an asset - Bilingual in Spanish is an asset - Able to learn quickly - Organization and time management - Tech Savvy SummaryIf you are interested, apply now!1) Apply online 2) Send a copy of your resume to "andrea.francis@randstad.ca" and mention "Customer Service Insurance"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have a passion for customer service? Are you looking to get into the insurance industry? Do you enjoy problem-solving? Are you looking to start your career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-known insurance company in the Toronto area. This is a contract-to-hire position, full-time, work from home. To find out more, read below:Type: Contract to HireStart Date: May 30thHours of Operation: Monday - Friday 9 am - 5:30 pmPay: $18.40/hour Location: Toronto ( Eglinton and Don Mills)Work from home for the time being Equipment provided Once hired permanently:BenefitsVacationRSPsRoom for career growth and development Advantages- Potential to go permanent - No evenings or weekends!- Competitive pay - Work from home - equipment provided - Room to start your career in insurance - Highway and transit-accessible - Free parking Responsibilities- Taking inbound calls from existing customers - Updating customer's accounts after each transaction - Transfering customers to appropriate departments - Dealing with banking information and updates - Working alongside other teams to ensure customer satisfaction - Providing top not service on every call Qualifications- Customer service experience in a call center is a must - Insurance or financial experience is an asset - Bilingual in Spanish is an asset - Able to learn quickly - Organization and time management - Tech Savvy SummaryIf you are interested, apply now!1) Apply online 2) Send a copy of your resume to "andrea.francis@randstad.ca" and mention "Customer Service Insurance"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • contract
    • $19.50 per hour
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a personal Response Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: 19.50 + 2.00 overnight premium Hours: 8-hour NIGHT SHIFTS: 11:00 PM to 7:00 AM ESTScheduled 5 days a week (including weekends)Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team LeadsQualifications- High School Diploma or GED is required- Bilingual in English/Cantonese or English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Personal Response Associate - Cantonese"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a personal Response Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: 19.50 + 2.00 overnight premium Hours: 8-hour NIGHT SHIFTS: 11:00 PM to 7:00 AM ESTScheduled 5 days a week (including weekends)Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team LeadsQualifications- High School Diploma or GED is required- Bilingual in English/Cantonese or English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Personal Response Associate - Cantonese"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
30 of 45 jobs seen

It looks like you want to switch your language. This will reset your filters on your current job search.