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    • toronto, ontario
    • contract
    • $21.00 - $22.00 per hour
    We are looking for dynamic people with a strong interest in making a difference in people lives. Working in the travel field is very rewarding as you are able to help a person who is preparing to travel during pandemics times. Location: work from home - Anywhere in Canada You must be available to work from Monday to Sunday: Option A: Day / Evening Shifts 8:00 AM to 11PM ; or Option B: Night Shifts: 11:00PM - 7:00AMSalary: 22$Full-time: 37.5 hoursStart date: January 10th 2022** You must be comfortable using your own laptop/pc, have a headset and have a high speed connection ** AdvantagesWhat is it for you:• Work from home• Equipment will be provided• Welcoming culture for new employees with long term career opportunities• Company acknowledges employee achievements• Helping travellers to complete the COVID procedure prior to travel ResponsibilitiesYour main responsibility is to provide support, care, and guidance for travellers, event attendees, and employees returning to work with their at-home and virtual COVID-19 testing needs. Other responsibilities will be:• Answering incoming calls and emails in a professional and timely manner in• Provide customer with accurate service information• Follow scripts, policies, and procedures to best service the customer• Recommend solutions that align with confidentiality and privacy guidelines• Entering all the necessary notes into the customer’s file• Other tasks and projects if necessaryQualificationsWhat we are looking for: • Proficiency in English at professional and conversational level• Proven customer service experience in any industry• Willingness to work a flexible schedule• Outgoing with excellent communication skills and the ability to foster strong working relationships• Fast learner and tech-savvySummaryLocation: work from homeYou must be available to work from Monday to Sunday: Option A: Day / Evening Shifts 8:00 AM to 11PM ; or Option B: Night Shifts: 11:00PM - 7:00AMSalary: 22$Full-time: 37.5 hoursStart date: January 10th 2022** You must be comfortable using your own laptop/pc, have a headset and have a high speed connection ** If you are interested in this customer service representative position, please apply online and email us at :Jessica Yel Ozbek jessica.yelozbek@randstad.caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caThank you for your interest in the position of Customer Service Representative. We will review your application and contact you shortly.If you know of anyone interested in customer service position - travel measures during COVID, please do not hesitate to provide them with our contact details, as we will be happy to help them as well!We look forward to hearing from you.Florence, Jessica, Stephanie, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for dynamic people with a strong interest in making a difference in people lives. Working in the travel field is very rewarding as you are able to help a person who is preparing to travel during pandemics times. Location: work from home - Anywhere in Canada You must be available to work from Monday to Sunday: Option A: Day / Evening Shifts 8:00 AM to 11PM ; or Option B: Night Shifts: 11:00PM - 7:00AMSalary: 22$Full-time: 37.5 hoursStart date: January 10th 2022** You must be comfortable using your own laptop/pc, have a headset and have a high speed connection ** AdvantagesWhat is it for you:• Work from home• Equipment will be provided• Welcoming culture for new employees with long term career opportunities• Company acknowledges employee achievements• Helping travellers to complete the COVID procedure prior to travel ResponsibilitiesYour main responsibility is to provide support, care, and guidance for travellers, event attendees, and employees returning to work with their at-home and virtual COVID-19 testing needs. Other responsibilities will be:• Answering incoming calls and emails in a professional and timely manner in• Provide customer with accurate service information• Follow scripts, policies, and procedures to best service the customer• Recommend solutions that align with confidentiality and privacy guidelines• Entering all the necessary notes into the customer’s file• Other tasks and projects if necessaryQualificationsWhat we are looking for: • Proficiency in English at professional and conversational level• Proven customer service experience in any industry• Willingness to work a flexible schedule• Outgoing with excellent communication skills and the ability to foster strong working relationships• Fast learner and tech-savvySummaryLocation: work from homeYou must be available to work from Monday to Sunday: Option A: Day / Evening Shifts 8:00 AM to 11PM ; or Option B: Night Shifts: 11:00PM - 7:00AMSalary: 22$Full-time: 37.5 hoursStart date: January 10th 2022** You must be comfortable using your own laptop/pc, have a headset and have a high speed connection ** If you are interested in this customer service representative position, please apply online and email us at :Jessica Yel Ozbek jessica.yelozbek@randstad.caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caThank you for your interest in the position of Customer Service Representative. We will review your application and contact you shortly.If you know of anyone interested in customer service position - travel measures during COVID, please do not hesitate to provide them with our contact details, as we will be happy to help them as well!We look forward to hearing from you.Florence, Jessica, Stephanie, and KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • toronto, ontario
    • contract
    • $21.00 - $22.00 per hour
    Nous recherchons des personnes dynamiques et qui souhaitent faire une différence dans la vie des gens. Travailler dans le domaine du voyage est très gratifiant, car vous êtes en mesure d'aider les personnes qui se préparent à voyager en période de pandémie. Lieu : travail à domicile - N'importe où au CanadaVous devrez être disponible pour travailler du lundi au dimanche : Option A : quarts de jour/soir de 8 h à 23 h ; ou Option B : quarts de nuit : de 23 h à 7 h.Salaire : $22Temps plein : 37,5 heuresDate de début : 10 janvier 2022** Vous devez être à l'aise pour utiliser votre propre ordinateur portable/pc, avoir un casque d'écoute et disposer d'une connexion haute vitesse **. AvantagesCe que cela peut vous apporter :- Travail à domicile- L'équipement sera fourni- Culture accueillante pour les nouveaux employés avec des opportunités de carrière à long terme.- L'entreprise reconnaît les réalisations des employés- Aider les voyageurs à remplir la procédure COVID avant le voyageResponsabilitésVotre principale responsabilité est de fournir un soutien, des soins et des conseils aux voyageurs, aux participants à des événements et aux employés qui retournent au travail pour leurs besoins en matière de tests COVID-19 à domicile et virtuels. Vos autres responsabilités seront les suivantes- Répondre aux appels entrants et aux courriels de manière professionnelle et opportune en.- Fournir au client des informations précises sur le service- Suivre les scripts, les politiques et les procédures afin de servir au mieux le client.- Recommander des solutions qui respectent les directives en matière de confidentialité et de vie privée- Saisir toutes les notes nécessaires dans le dossier du client- Autres tâches et projets si nécessaireQualificationsCe que nous recherchons : - Maîtrise de l'anglais au niveau professionnel et conversationnel - Expérience confirmée en service à la clientèle dans n'importe quel secteur d'activité- Volonté de travailler selon un horaire flexible- Vous êtes sociable et possédez d'excellentes aptitudes à la communication et la capacité d'entretenir de solides relations de travail.- Vous apprenez rapidement et vous êtes à l'aise avec la technologie.SommaireLieu : travail à domicile Vous devrez être disponible pour travailler du lundi au dimanche : Option A : quarts de jour/soir de 8 h à 23 h ; ou Option B : quarts de nuit : de 23 h à 7 h.Salaire : $22Temps plein : 37,5 heuresDate de début : 10 janvier 2022** Vous devez être à l'aise pour utiliser votre propre ordinateur portable/pc, avoir un casque d'écoute et disposer d'une connexion haute vitesse **. Si ce poste de représentant du service à la clientèle vous intéresse, veuillez postuler en ligne et nous envoyer un courriel à :Jessica Yel Ozbek jessica.yelozbek@randstad.caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caNous vous remercions de l'intérêt que vous portez au poste de représentant du service à la clientèle- mesures de déplacement pendant le COVID. Nous allons examiner votre candidature et vous contacter sous peu.Si vous connaissez des personnes intéressées par des postes de service à la clientèle, n'hésitez pas à leur communiquer nos coordonnées, car nous serons heureux de les aider également !Au plaisir de vous lire. Florence, Jessica, Stephanie et KarenRandstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    Nous recherchons des personnes dynamiques et qui souhaitent faire une différence dans la vie des gens. Travailler dans le domaine du voyage est très gratifiant, car vous êtes en mesure d'aider les personnes qui se préparent à voyager en période de pandémie. Lieu : travail à domicile - N'importe où au CanadaVous devrez être disponible pour travailler du lundi au dimanche : Option A : quarts de jour/soir de 8 h à 23 h ; ou Option B : quarts de nuit : de 23 h à 7 h.Salaire : $22Temps plein : 37,5 heuresDate de début : 10 janvier 2022** Vous devez être à l'aise pour utiliser votre propre ordinateur portable/pc, avoir un casque d'écoute et disposer d'une connexion haute vitesse **. AvantagesCe que cela peut vous apporter :- Travail à domicile- L'équipement sera fourni- Culture accueillante pour les nouveaux employés avec des opportunités de carrière à long terme.- L'entreprise reconnaît les réalisations des employés- Aider les voyageurs à remplir la procédure COVID avant le voyageResponsabilitésVotre principale responsabilité est de fournir un soutien, des soins et des conseils aux voyageurs, aux participants à des événements et aux employés qui retournent au travail pour leurs besoins en matière de tests COVID-19 à domicile et virtuels. Vos autres responsabilités seront les suivantes- Répondre aux appels entrants et aux courriels de manière professionnelle et opportune en.- Fournir au client des informations précises sur le service- Suivre les scripts, les politiques et les procédures afin de servir au mieux le client.- Recommander des solutions qui respectent les directives en matière de confidentialité et de vie privée- Saisir toutes les notes nécessaires dans le dossier du client- Autres tâches et projets si nécessaireQualificationsCe que nous recherchons : - Maîtrise de l'anglais au niveau professionnel et conversationnel - Expérience confirmée en service à la clientèle dans n'importe quel secteur d'activité- Volonté de travailler selon un horaire flexible- Vous êtes sociable et possédez d'excellentes aptitudes à la communication et la capacité d'entretenir de solides relations de travail.- Vous apprenez rapidement et vous êtes à l'aise avec la technologie.SommaireLieu : travail à domicile Vous devrez être disponible pour travailler du lundi au dimanche : Option A : quarts de jour/soir de 8 h à 23 h ; ou Option B : quarts de nuit : de 23 h à 7 h.Salaire : $22Temps plein : 37,5 heuresDate de début : 10 janvier 2022** Vous devez être à l'aise pour utiliser votre propre ordinateur portable/pc, avoir un casque d'écoute et disposer d'une connexion haute vitesse **. Si ce poste de représentant du service à la clientèle vous intéresse, veuillez postuler en ligne et nous envoyer un courriel à :Jessica Yel Ozbek jessica.yelozbek@randstad.caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caNous vous remercions de l'intérêt que vous portez au poste de représentant du service à la clientèle- mesures de déplacement pendant le COVID. Nous allons examiner votre candidature et vous contacter sous peu.Si vous connaissez des personnes intéressées par des postes de service à la clientèle, n'hésitez pas à leur communiquer nos coordonnées, car nous serons heureux de les aider également !Au plaisir de vous lire. Florence, Jessica, Stephanie et KarenRandstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    • toronto, ontario
    • contract
    • $17.50 per hour
    Do you have a passion for customer service? Do you enjoy working in a fast-paced environment? Do you enjoy problem-solving? Are you customer focused? Then we have the job for YOU!Randstad is looking for Spanish Customer Service Representative to work for a well-known financial company in the Toronto area. This is a temporary to permennt position, to find out more, read below.Type: 6 month contract with the opportunity to be taken on permanently Start Date: Monday, September 27thPay: $17.5/hourLocation: Toronto (Yonge and King)Hours of Operation: Monday - Friday 1pm-9pm, Sat OR Sun 10am - 6pm (Work 4 days during the week and either Sat or Sun; always 2 days off a week)Work from Home for the time beingEquipment provided Once taken on Permanently:BenefitsVacation and sick days Room for growth and developmentPerks and Incentive programs Advantages- 6 month contract with the opportunity to go permanently - Competitive pay $17.50/hour- Full Time hours - Work from home- Equipment provided - Downtown Toronto Location- Room for growth and development- Start your career!Responsibilities- Deal with both inbound and outbound calls from customers - Review and approve customers loans applications- Determining customers eligibility - Setting up new accounts for new customers - Updating customers accounts after each interactions - Work with other teams to create a great customer experience Qualifications- Must be Bilingual in Spanish and English - 1 year of Customer Service or Call Center experience is a must- High school diploma - Spanish is an asset - Tech-savvy - able to navigate through different applications- Organization and problem-solving skills- Team player and customer-focused SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Representative - Toronto"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for customer service? Do you enjoy working in a fast-paced environment? Do you enjoy problem-solving? Are you customer focused? Then we have the job for YOU!Randstad is looking for Spanish Customer Service Representative to work for a well-known financial company in the Toronto area. This is a temporary to permennt position, to find out more, read below.Type: 6 month contract with the opportunity to be taken on permanently Start Date: Monday, September 27thPay: $17.5/hourLocation: Toronto (Yonge and King)Hours of Operation: Monday - Friday 1pm-9pm, Sat OR Sun 10am - 6pm (Work 4 days during the week and either Sat or Sun; always 2 days off a week)Work from Home for the time beingEquipment provided Once taken on Permanently:BenefitsVacation and sick days Room for growth and developmentPerks and Incentive programs Advantages- 6 month contract with the opportunity to go permanently - Competitive pay $17.50/hour- Full Time hours - Work from home- Equipment provided - Downtown Toronto Location- Room for growth and development- Start your career!Responsibilities- Deal with both inbound and outbound calls from customers - Review and approve customers loans applications- Determining customers eligibility - Setting up new accounts for new customers - Updating customers accounts after each interactions - Work with other teams to create a great customer experience Qualifications- Must be Bilingual in Spanish and English - 1 year of Customer Service or Call Center experience is a must- High school diploma - Spanish is an asset - Tech-savvy - able to navigate through different applications- Organization and problem-solving skills- Team player and customer-focused SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Representative - Toronto"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • toronto, ontario
    • contract
    • $19.50 per hour
    Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide support to members, while working from the comfort of your own home.As a Bilingual (English/French) Customer Service Representative you will be responsible for answering inbound calls regarding various insurance products and services.4 month contract, with high possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm (EST).Schedules given in advance, full-time employmentTraining: Starts December 20th, 2021Location: work from home - remote - anywhere in MontrealAdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service Representative:- Work from home- A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer- Virtual training - duration 4-6 weeks- An inclusive and accessible work environment- Working with a leading Canadian companyResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and some email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a Bilingual Customer Service Representative:- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Summary4 month contract, possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm (EST).Schedules given in advance, full-time employmentInterviews: Happening now!Are you the ideal candidate for this role? Would you like to work for a leading insurance company? Send us your updated CV with the subject "Bilingual CSR - Insurance" :tahina.renordi@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide support to members, while working from the comfort of your own home.As a Bilingual (English/French) Customer Service Representative you will be responsible for answering inbound calls regarding various insurance products and services.4 month contract, with high possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm (EST).Schedules given in advance, full-time employmentTraining: Starts December 20th, 2021Location: work from home - remote - anywhere in MontrealAdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service Representative:- Work from home- A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer- Virtual training - duration 4-6 weeks- An inclusive and accessible work environment- Working with a leading Canadian companyResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and some email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a Bilingual Customer Service Representative:- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Summary4 month contract, possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm (EST).Schedules given in advance, full-time employmentInterviews: Happening now!Are you the ideal candidate for this role? Would you like to work for a leading insurance company? Send us your updated CV with the subject "Bilingual CSR - Insurance" :tahina.renordi@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • toronto, ontario
    • contract
    • $18.90 per hour
    Are you a BILINGUAL (fluent in both English & French), polished customer service professional looking for work that will help you move a step further in your career? Are you passionate about customer service and helping people by resolving inquiries and troubleshooting? Are you someone who prides themselves on their ability to multitask? If yes, then we have a very exciting opportunity for you!We are looking for personable Bilingual -English & French speakers to work on a contract basis as a Client Services Consultant for our client, a well-known Educational and Regulatory Government Association.In this role, you will be working in a collaborative, team-oriented, fast-paced environment, providing exceptional client service to the members of this Association over the phone, and over email. We're looking for Rockstar candidates with excellent communication skills, who can handle a fast-paced environment, and multi-task efficiently (on the phone and logging information into the computer). This is a month-to-month contract opportunity to start, with strong potential for (and ideally) further extensions and growth opportunities, paying $18.90/hour, working remotely, starting immediately!Advantages- Remote work opportunity!- Highly competitive pay 18.90/hourly- Great work-life balance - 9 AM - 5 PM or similar schedule- Excellent onboarding process, with great training provided around client service and de-escalation of calls- Opportunity to be a part of an excellent organization, with a collaborative culture, focused on investment in their employees- Opportunity to add experience from an excellent company that would look great on your resumeResponsibilities- Handling all inbound registration and other inquiries from Members of the association, at times handling tough conversations- Managing certifications, member inquiries over the phone (most of the time), and occasionally over email, in regards to a variety of matters, including payments for membership, etc- Maintaining/logging member information on the system in an efficient and timely manner- Ability to multitask between calls and system handling- Working collaboratively with stakeholders, partners, and colleagues in other departments to ensure seamless interaction with members and clients.Qualifications- Bilingualism (Fluent in both English and French)- 2-4 years of customer service/administrative experience or a similar client-focused role- Excellent oral and written communication skills- Ability to work in a dynamic fast-paced environment- Strong typing/keyboarding abilities- Have access to reliable WI-FI connection and access to a personal laptop in good condition- Comfortable having us complete 2 references and a criminal background checkSummaryIf you meet the above-listed criteria and are ready for your next challenge here is how to apply:1) Register for a Randstad account online if you have not yet registered2)) Email a copy of your most up-to-date resume and include a brief synopsis of why you are the best fit for this opportunity to arzo.popal@randstad.ca. Please use the subject line "Bilingual Client Service Consultant"We appreciate all applicants and those interested in this opportunity especially during these challenging times, but only those with relevant experience will be contacted directly. Please note, that due to the COVID-19 pandemic, we are receiving an influx of calls and applications and may take longer than usual to respond back. We thank you in advance for your patience and consideration.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a BILINGUAL (fluent in both English & French), polished customer service professional looking for work that will help you move a step further in your career? Are you passionate about customer service and helping people by resolving inquiries and troubleshooting? Are you someone who prides themselves on their ability to multitask? If yes, then we have a very exciting opportunity for you!We are looking for personable Bilingual -English & French speakers to work on a contract basis as a Client Services Consultant for our client, a well-known Educational and Regulatory Government Association.In this role, you will be working in a collaborative, team-oriented, fast-paced environment, providing exceptional client service to the members of this Association over the phone, and over email. We're looking for Rockstar candidates with excellent communication skills, who can handle a fast-paced environment, and multi-task efficiently (on the phone and logging information into the computer). This is a month-to-month contract opportunity to start, with strong potential for (and ideally) further extensions and growth opportunities, paying $18.90/hour, working remotely, starting immediately!Advantages- Remote work opportunity!- Highly competitive pay 18.90/hourly- Great work-life balance - 9 AM - 5 PM or similar schedule- Excellent onboarding process, with great training provided around client service and de-escalation of calls- Opportunity to be a part of an excellent organization, with a collaborative culture, focused on investment in their employees- Opportunity to add experience from an excellent company that would look great on your resumeResponsibilities- Handling all inbound registration and other inquiries from Members of the association, at times handling tough conversations- Managing certifications, member inquiries over the phone (most of the time), and occasionally over email, in regards to a variety of matters, including payments for membership, etc- Maintaining/logging member information on the system in an efficient and timely manner- Ability to multitask between calls and system handling- Working collaboratively with stakeholders, partners, and colleagues in other departments to ensure seamless interaction with members and clients.Qualifications- Bilingualism (Fluent in both English and French)- 2-4 years of customer service/administrative experience or a similar client-focused role- Excellent oral and written communication skills- Ability to work in a dynamic fast-paced environment- Strong typing/keyboarding abilities- Have access to reliable WI-FI connection and access to a personal laptop in good condition- Comfortable having us complete 2 references and a criminal background checkSummaryIf you meet the above-listed criteria and are ready for your next challenge here is how to apply:1) Register for a Randstad account online if you have not yet registered2)) Email a copy of your most up-to-date resume and include a brief synopsis of why you are the best fit for this opportunity to arzo.popal@randstad.ca. Please use the subject line "Bilingual Client Service Consultant"We appreciate all applicants and those interested in this opportunity especially during these challenging times, but only those with relevant experience will be contacted directly. Please note, that due to the COVID-19 pandemic, we are receiving an influx of calls and applications and may take longer than usual to respond back. We thank you in advance for your patience and consideration.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • toronto, ontario
    • contract
    Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.100% remote until further notice.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 7-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm- No weekends- Professional work environment- Start date: January 25th, 2022Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededYou will be supporting clients based in the United States regarding retirement products and services.Qualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet (ethernet cable connection) is a must- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? Looking to work from home? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client in the insurance industry.As a Customer Service Representative, you will be responsible for answering inbound inquiries from customers, via phone and email, regarding insurance products and services. We are seeking candidates with strong communication skills and customer service skills.100% remote until further notice.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!AdvantagesWhy you want this role:- Work for a large insurance company- Work from home- $17/hour- 7-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm- No weekends- Professional work environment- Start date: January 25th, 2022Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.ResponsibilitiesIn this role, you will be responsible for• Providing high-quality service to customers via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Following up with customers when neededYou will be supporting clients based in the United States regarding retirement products and services.Qualifications- Excellent communication skills- Strong customer service skills and call centre experience- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem-solving skills- Wired connection to the internet (ethernet cable connection) is a must- Space available to work at homeSummaryIf you are interested in the Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • toronto, ontario
    • contract
    Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide support to members, while working from the comfort of your own home.As a Bilingual (English/French) Customer Service Representative you will be responsible for answering inbound calls regarding various insurance products and services.6 month contract, with high possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, business hours.Schedules given in advance, full-time employmentLocation: work from home - remoteAdvantagesBelow is a summary of the benefits you can enjoy in this role as a Bilingual (English/French) Customer Service Representative:- Work from home- A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer- Virtual training - 4-6 weeks- An inclusive and accessible work environment- Working with a leading Canadian companyResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound call centre- Taking inbound and outbounds customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and some email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 1 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Summary4 month contract, possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm (EST).Schedules given in advance, full-time employmentInterviews: Happening now!Are you the ideal candidate for this role? Would you like to work for a leading insurance company? Send us your updated CV with the subject "Bilingual CSR - Insurance" :aditi.gandhi@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!human forwardRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide support to members, while working from the comfort of your own home.As a Bilingual (English/French) Customer Service Representative you will be responsible for answering inbound calls regarding various insurance products and services.6 month contract, with high possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, business hours.Schedules given in advance, full-time employmentLocation: work from home - remoteAdvantagesBelow is a summary of the benefits you can enjoy in this role as a Bilingual (English/French) Customer Service Representative:- Work from home- A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer- Virtual training - 4-6 weeks- An inclusive and accessible work environment- Working with a leading Canadian companyResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound call centre- Taking inbound and outbounds customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and some email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 1 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Summary4 month contract, possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm (EST).Schedules given in advance, full-time employmentInterviews: Happening now!Are you the ideal candidate for this role? Would you like to work for a leading insurance company? Send us your updated CV with the subject "Bilingual CSR - Insurance" :aditi.gandhi@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!human forwardRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • toronto, ontario
    • contract
    • $19.50 per hour
    Vous êtes à la recherche d'un nouveau poste qui vous permettra de développer vos compétences en service à la clientèle tout en acquérant de nouvelles compétences? Aimez-vous parler à différentes personnes chaque jour et les aider? Nous recherchons des représentants du service à la clientèle dynamiques et expérimentés pour fournir un soutien aux membres, tout en travaillant dans le confort de votre foyer.En tant que représentant du service à la clientèle bilingue (anglais/français), vous serez responsable de répondre aux appels entrants concernant divers produits et services d'assurance.Contrat de 4 mois, avec forte possibilité de prolongation ou d'embauche permanenteSalaire : 19,50/heureDisponibilité de travail : du lundi au vendredi, entre 8 h et 20 h (HNE).Horaires donnés à l'avance, emploi à temps pleinFormation : Commence le 20 décembre 2021Lieu : travail à domicile - à distanceAvantagesVous trouverez ci-dessous un résumé des avantages dont vous pouvez bénéficier dans ce rôle en tant qu'agent bilingue du service client:- Travail à domicile- Un environnement de travail dynamique- Horaire du lundi au vendredi uniquement, les week-ends sont libres.- Possibilité d'extension et d'avancement au sein de l'entreprise- Matériel fourni par l'employeur- Formation virtuelle - durée 4-6 semaines- Un environnement de travail inclusif et accessible- Travailler avec une entreprise canadienne de premier planResponsabilitésEn tant que représentant du service à la clientèle bilingue, vous serez responsable de :- Centre d'appels entrants bilingue (anglais/français)- Répondre aux demandes de renseignements du service client concernant les produits et services d'assurance des clients- Fournir une assistance compétente aux clients par téléphone et par courrier électronique- Créer une expérience chaleureuse et agréable pour les clients- Assurer un service de qualité en évaluant et en répondant aux besoins des clients- Saisie des détails des appels/e-mails dans un système de suivi des cas- Construire et entretenir de solides relations avec les clientsQualificationsour offrir une expérience client et un support Web exceptionnels, voici ce dont vous aurez besoin en tant qu'agent de service client bilingue (anglais/français) :- Excellentes compétences en communication en anglais et en français (verbal et écrit)- Au moins 3 ans d'expérience en service à la clientèle ou en centre d'appels sont requis- Solides compétences en résolution de problèmes- Sens de la technologie et connaissance pratique de l'informatique- Temps plein et disponibilité flexible- Connexion Internet filaire (câble Ethernet)SommaireContrat de 4 mois, possibilité de prolongation ou d'embauche permanenteSalaire : 19,50/heureDisponibilité de travail : du lundi au vendredi, entre 8 h et 20 h (HNE).Horaires donnés à l'avance, emploi à temps pleinEntretiens : ça se passe maintenant !Êtes-vous le candidat idéal pour ce rôle? Souhaitez-vous travailler pour une compagnie d'assurance de premier plan? Envoyez-nous votre CV mis à jour avec le sujet "Bilingual CSR - Insurance" :tahina.renord@randstad.caDe plus, si vous connaissez des personnes intéressées par des postes similaires, n'hésitez pas à leur transmettre nos coordonnées ; ce sera un plaisir de les rencontrer!Nous sommes là pour vous aider à saisir cette opportunité,Randstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    Vous êtes à la recherche d'un nouveau poste qui vous permettra de développer vos compétences en service à la clientèle tout en acquérant de nouvelles compétences? Aimez-vous parler à différentes personnes chaque jour et les aider? Nous recherchons des représentants du service à la clientèle dynamiques et expérimentés pour fournir un soutien aux membres, tout en travaillant dans le confort de votre foyer.En tant que représentant du service à la clientèle bilingue (anglais/français), vous serez responsable de répondre aux appels entrants concernant divers produits et services d'assurance.Contrat de 4 mois, avec forte possibilité de prolongation ou d'embauche permanenteSalaire : 19,50/heureDisponibilité de travail : du lundi au vendredi, entre 8 h et 20 h (HNE).Horaires donnés à l'avance, emploi à temps pleinFormation : Commence le 20 décembre 2021Lieu : travail à domicile - à distanceAvantagesVous trouverez ci-dessous un résumé des avantages dont vous pouvez bénéficier dans ce rôle en tant qu'agent bilingue du service client:- Travail à domicile- Un environnement de travail dynamique- Horaire du lundi au vendredi uniquement, les week-ends sont libres.- Possibilité d'extension et d'avancement au sein de l'entreprise- Matériel fourni par l'employeur- Formation virtuelle - durée 4-6 semaines- Un environnement de travail inclusif et accessible- Travailler avec une entreprise canadienne de premier planResponsabilitésEn tant que représentant du service à la clientèle bilingue, vous serez responsable de :- Centre d'appels entrants bilingue (anglais/français)- Répondre aux demandes de renseignements du service client concernant les produits et services d'assurance des clients- Fournir une assistance compétente aux clients par téléphone et par courrier électronique- Créer une expérience chaleureuse et agréable pour les clients- Assurer un service de qualité en évaluant et en répondant aux besoins des clients- Saisie des détails des appels/e-mails dans un système de suivi des cas- Construire et entretenir de solides relations avec les clientsQualificationsour offrir une expérience client et un support Web exceptionnels, voici ce dont vous aurez besoin en tant qu'agent de service client bilingue (anglais/français) :- Excellentes compétences en communication en anglais et en français (verbal et écrit)- Au moins 3 ans d'expérience en service à la clientèle ou en centre d'appels sont requis- Solides compétences en résolution de problèmes- Sens de la technologie et connaissance pratique de l'informatique- Temps plein et disponibilité flexible- Connexion Internet filaire (câble Ethernet)SommaireContrat de 4 mois, possibilité de prolongation ou d'embauche permanenteSalaire : 19,50/heureDisponibilité de travail : du lundi au vendredi, entre 8 h et 20 h (HNE).Horaires donnés à l'avance, emploi à temps pleinEntretiens : ça se passe maintenant !Êtes-vous le candidat idéal pour ce rôle? Souhaitez-vous travailler pour une compagnie d'assurance de premier plan? Envoyez-nous votre CV mis à jour avec le sujet "Bilingual CSR - Insurance" :tahina.renord@randstad.caDe plus, si vous connaissez des personnes intéressées par des postes similaires, n'hésitez pas à leur transmettre nos coordonnées ; ce sera un plaisir de les rencontrer!Nous sommes là pour vous aider à saisir cette opportunité,Randstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    • toronto, ontario
    • contract
    • $17.50 per hour
    Do you have an aptitude for working with people? Do you have strong customer service and administrative skills? We have an exciting customer service job for you! You can join our client as a Customer Service Representative where you will be processing insurance files for customers! The first two-weeks of training will be on-site and will work remotely afterwards.AdvantagesWhat’s in it for you:· Training will be provided· Two weeks onsite training then work remotely· TTC accessible location· 9am – 5pm shift· 37.5 hour work week (Monday – Friday)· $17.50/hr pay rate· 6 month contract· Strong possibility for extension or perm hire afterwards· Start date: November 1st, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Responsibilities• Processing files (i.e. renewing policies) from a queue and updating the system as needed• Assist with order problems, exchanges, edits and tracking• Develop a knowledge of products, services, etc and effectively process and complete requests• Understand and resolve compliance issues in accordance with policies and procedures• Be an active team member and support overall teamwork and morale• Adhere to all established procedures, policies and safety rules• Maintain established performance levelsQualifications· 1+ years of Customer Service and/or insurance administration experience· Excellent communication skills· Strong computer skills, knowledge of MS Word and internet· Strong problem solving skillsSummaryIf you're interested in the Customer Service Representative role, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have an aptitude for working with people? Do you have strong customer service and administrative skills? We have an exciting customer service job for you! You can join our client as a Customer Service Representative where you will be processing insurance files for customers! The first two-weeks of training will be on-site and will work remotely afterwards.AdvantagesWhat’s in it for you:· Training will be provided· Two weeks onsite training then work remotely· TTC accessible location· 9am – 5pm shift· 37.5 hour work week (Monday – Friday)· $17.50/hr pay rate· 6 month contract· Strong possibility for extension or perm hire afterwards· Start date: November 1st, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Responsibilities• Processing files (i.e. renewing policies) from a queue and updating the system as needed• Assist with order problems, exchanges, edits and tracking• Develop a knowledge of products, services, etc and effectively process and complete requests• Understand and resolve compliance issues in accordance with policies and procedures• Be an active team member and support overall teamwork and morale• Adhere to all established procedures, policies and safety rules• Maintain established performance levelsQualifications· 1+ years of Customer Service and/or insurance administration experience· Excellent communication skills· Strong computer skills, knowledge of MS Word and internet· Strong problem solving skillsSummaryIf you're interested in the Customer Service Representative role, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • toronto, ontario
    • contract
    • $20.00 per hour
    Do you have a passion for customer service? Do you enjoy helping others? Are you interested in working in the health care field? Do you speak French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service representative to work for a well known health care company in the Toronto area. This is a full time, contract position with the potential of extension. Read below for more information:Type: Contract (3 months) with potential of extensionHours: Monday - Friday 8am - 6pm (rotational)Pay: $20/hour Contract Start Date: Monday, January 17thContract End Date: March 31st (potential for extension)Equipment provided by company Work from home for the time beingIf offices reopen, will have to go into the office 2 days a weekLocation: Toronto (Front St & York St)Advantages- Full Time hours- Competitive pay - No evenings or weekends - Equipment provided - Work from home - get your foot in the door with a great company - Potential for career development Responsibilities- Taking inbound calls from both customers and clients - Assisting customers with providing updated information on the facilities and any COVID protocols - Provide education to customers and staff and if needed, route them to the correct department - Record all information after each interaction- Respond to incoming emails as well- Be empathetic and supportive on each call- Provide top notch service Qualifications- Bilingual in French and English is an asset - English only is also accepted - Min 1 year of customer service experience - Experience working in Health Care or with the City is an asset - Professional and hard working - Orgainzed SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service - Health Care"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for customer service? Do you enjoy helping others? Are you interested in working in the health care field? Do you speak French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service representative to work for a well known health care company in the Toronto area. This is a full time, contract position with the potential of extension. Read below for more information:Type: Contract (3 months) with potential of extensionHours: Monday - Friday 8am - 6pm (rotational)Pay: $20/hour Contract Start Date: Monday, January 17thContract End Date: March 31st (potential for extension)Equipment provided by company Work from home for the time beingIf offices reopen, will have to go into the office 2 days a weekLocation: Toronto (Front St & York St)Advantages- Full Time hours- Competitive pay - No evenings or weekends - Equipment provided - Work from home - get your foot in the door with a great company - Potential for career development Responsibilities- Taking inbound calls from both customers and clients - Assisting customers with providing updated information on the facilities and any COVID protocols - Provide education to customers and staff and if needed, route them to the correct department - Record all information after each interaction- Respond to incoming emails as well- Be empathetic and supportive on each call- Provide top notch service Qualifications- Bilingual in French and English is an asset - English only is also accepted - Min 1 year of customer service experience - Experience working in Health Care or with the City is an asset - Professional and hard working - Orgainzed SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service - Health Care"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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