Resolve critical product issues at CP through online system support and visit.Provide detailed technical report incase of resolution / non-resolution of complaint to product support team, plant, ERC. In order to ensure timely product complaint resolution & feed back to S& TS.Conduct special training session & meet of DETs periodically. Identify requirement and develop new DET at channel partner.Develop technical skill set of DET and technical manpower thro
Resolve critical product issues at CP through online system support and visit.Provide detailed technical report incase of resolution / non-resolution of complaint to product support team, plant, ERC. In order to ensure timely product complaint resolution & feed back to S& TS.Conduct special training session & meet of DETs periodically. Identify requirement and develop new DET at channel partner.Develop technical skill set of DET and technical manpower thro
Job Description:-Respond promptly and professionally to customer inquiries via phone, email, or chat Listen actively and understand customer concerns or issues Provide accurate information related to products, services, pricing, or policies Troubleshoot and resolve customer complaints in a timely and satisfactory manner Escalate unresolved issues to the appropriate internal teams or higher management Follow up to ensure complete resolution and satisfaction
Job Description:-Respond promptly and professionally to customer inquiries via phone, email, or chat Listen actively and understand customer concerns or issues Provide accurate information related to products, services, pricing, or policies Troubleshoot and resolve customer complaints in a timely and satisfactory manner Escalate unresolved issues to the appropriate internal teams or higher management Follow up to ensure complete resolution and satisfaction
Responsibility :-Make outbound sales calls to prospective and existing customers for IFFCO Tokio products (Car, Health & other insurance policies).Explain product features, premium details, and benefits clearly to customers.Convert leads by handling customer queries and objections effectively.Maintain high-quality standards in every call to ensure excellent customer experience.Update accurate customer information, call outcomes, and dispositions in the CRM
Responsibility :-Make outbound sales calls to prospective and existing customers for IFFCO Tokio products (Car, Health & other insurance policies).Explain product features, premium details, and benefits clearly to customers.Convert leads by handling customer queries and objections effectively.Maintain high-quality standards in every call to ensure excellent customer experience.Update accurate customer information, call outcomes, and dispositions in the CRM
Responsibility :-Make outbound sales calls to prospective and existing customers for IFFCO Tokio products (Car, Health & other insurance policies).Explain product features, premium details, and benefits clearly to customers.Convert leads by handling customer queries and objections effectively.Maintain high-quality standards in every call to ensure excellent customer experience.Update accurate customer information, call outcomes, and dispositions in the CRM
Responsibility :-Make outbound sales calls to prospective and existing customers for IFFCO Tokio products (Car, Health & other insurance policies).Explain product features, premium details, and benefits clearly to customers.Convert leads by handling customer queries and objections effectively.Maintain high-quality standards in every call to ensure excellent customer experience.Update accurate customer information, call outcomes, and dispositions in the CRM
Responsibility :- Make outbound sales calls to prospective and existing customers for IFFCO Tokio products (Car, Health & other insurance policies).Explain product features, premium details, and benefits clearly to customers.Convert leads by handling customer queries and objections effectively.Maintain high-quality standards in every call to ensure excellent customer experience.Update accurate customer information, call outcomes, and dispositions in the CR
Responsibility :- Make outbound sales calls to prospective and existing customers for IFFCO Tokio products (Car, Health & other insurance policies).Explain product features, premium details, and benefits clearly to customers.Convert leads by handling customer queries and objections effectively.Maintain high-quality standards in every call to ensure excellent customer experience.Update accurate customer information, call outcomes, and dispositions in the CR