people experience lead.

KEY RESPONSIBILITIES

• Partner with line managers to provide guidance on individual employee matters and HR processes.
• Resolve complex employee queries using HR policies, systems, legal knowledge, and sound judgment.
• Maintain and update knowledge platforms like UNA Hub and share insights to improve HR technology.
• Support employee relations (ER) casework, ensuring compliance with employment laws and HR policies.
• Provide hands-on support for performance management, disciplinary actions, grievances, leave, flexible working, and redundancy processes.
• Promote Unilever’s standards of behaviour and help resolve conflicts in line with the Code of Business Principles.
• Build trust with employees and managers by being a neutral and fair facilitator in resolving concerns.
• Identify ER trends, coach managers, and recommend proactive solutions to address root causes.
• Collaborate with HR teams (HRBPs, Payroll, Reward, Talent Acquisition, etc.) to resolve queries and deliver seamless support.
• Act as the first point of contact for complex people-related matters within the assigned business area.
Actively engage in process simplification projects.  ...