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  • customer experience process

    • pune, maharashtra
    • permanent
    Role: Customer Experience ProcessLocation: Pune, HinjewadiShift: General / UKKey Responsibilities Global Process Design & ; TransformationDesign and document future-state O2C processes, emphasizing event-driven orchestration and exception-based execution.Embed new ways of working that shift teams from transactional processing to proactive event management.Set global standards for touchless order processing, intelligent exception handling, and consistent cu
    posted 16 october 2026
    Role: Customer Experience ProcessLocation: Pune, HinjewadiShift: General / UKKey Responsibilities Global Process Design & ; TransformationDesign and document future-state O2C processes, emphasizing event-driven orchestration and exception-based execution.Embed new ways of working that shift teams from transactional processing to proactive event management.Set global standards for touchless order processing, intelligent exception handling, and consistent cu
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