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    • richmond, british columbia
    • contract
    • $19.00 per hour
    Are you looking to start a career with one of the top ten global logistics providers?! We are looking for customer service representatives in the Greater Vancouver Area who are creative problem solvers and wish to be part of a great organization that offers stability and growth opportunities.This is a full-time position that involves heavy phone contact between external and internal customers. In addition, the position is responsible for billing and data entry tasks. As a Logistics Specialist CSR, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery, and routing issues with external customers and contracted drivers. If you have the following, we would love to hear from you!: •Strong customer service skills and the ability to satisfactorily resolve issues•Solid ability to multitask with exceptional organizational skills•Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis position has a ASAP start date, so apply today! You can also send me your resume at adriana.ortega@randstad.ca with the subject line: Logistics CSR role!Please note this is not a remote role and you must be located in Greater Vancouver. Advantages• Work with a leader• Great work culture• Eligible for benefits from Day 1• Lots of opportunities for growth • Salary: $19 per hourWe have shifts options!!Day Shift:Sun - Thurs: 7.00 - 15.30Tues to Sat 7.00 - 15.30Night Shift:Sun 13.00 - 21.30 & Mon - Thurs 14.30 - 23.00Tues to Sat 14.30 - 23.00Responsibilities• Maintain phone communication between external customers and contracted drivers/couriers• Assist contracted drivers with delivery issues• Resolve any customer issues, complaints and answer questions• Monitoring progress of delivery routes• Customer billing and data entry tasks• Assign drivers/couriers delivery routes• Oversee all unloading processes of returning routes at days end• Additional duties as requestedThis job requires the ability to:• Able to lift up to 25 poundsQualificationsAt a minimum, you’ll need:• 1 year of experience in a customer service role resolving issues and responding to customer requestsIt’d be great if you also have:• High school diploma or equivalent• Experience in a call center environment• Strong customer service skills and the ability to satisfactorily resolve issues• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsSummaryIf you are interested in growing your career with one of Canada's Logistics Leader, apply directly or send me your resume at adriana.ortega@randstad.ca with the subject line: Logistics CSR role!Please note this is not a remote role and you must be located in Greater Vancouver. We thank all applicants, however, only those selected for interviews will be contacted. Thank you, Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking to start a career with one of the top ten global logistics providers?! We are looking for customer service representatives in the Greater Vancouver Area who are creative problem solvers and wish to be part of a great organization that offers stability and growth opportunities.This is a full-time position that involves heavy phone contact between external and internal customers. In addition, the position is responsible for billing and data entry tasks. As a Logistics Specialist CSR, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery, and routing issues with external customers and contracted drivers. If you have the following, we would love to hear from you!: •Strong customer service skills and the ability to satisfactorily resolve issues•Solid ability to multitask with exceptional organizational skills•Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis position has a ASAP start date, so apply today! You can also send me your resume at adriana.ortega@randstad.ca with the subject line: Logistics CSR role!Please note this is not a remote role and you must be located in Greater Vancouver. Advantages• Work with a leader• Great work culture• Eligible for benefits from Day 1• Lots of opportunities for growth • Salary: $19 per hourWe have shifts options!!Day Shift:Sun - Thurs: 7.00 - 15.30Tues to Sat 7.00 - 15.30Night Shift:Sun 13.00 - 21.30 & Mon - Thurs 14.30 - 23.00Tues to Sat 14.30 - 23.00Responsibilities• Maintain phone communication between external customers and contracted drivers/couriers• Assist contracted drivers with delivery issues• Resolve any customer issues, complaints and answer questions• Monitoring progress of delivery routes• Customer billing and data entry tasks• Assign drivers/couriers delivery routes• Oversee all unloading processes of returning routes at days end• Additional duties as requestedThis job requires the ability to:• Able to lift up to 25 poundsQualificationsAt a minimum, you’ll need:• 1 year of experience in a customer service role resolving issues and responding to customer requestsIt’d be great if you also have:• High school diploma or equivalent• Experience in a call center environment• Strong customer service skills and the ability to satisfactorily resolve issues• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsSummaryIf you are interested in growing your career with one of Canada's Logistics Leader, apply directly or send me your resume at adriana.ortega@randstad.ca with the subject line: Logistics CSR role!Please note this is not a remote role and you must be located in Greater Vancouver. We thank all applicants, however, only those selected for interviews will be contacted. Thank you, Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • vancouver, british columbia
    • permanent
    • $42 - $50 per year
    Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth, working remotely? *please note that this role will be work from home* Are you eager to learn new skills, enjoy fast-paced environments and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with us January 6th, working 100% remotely. *please note you can be anywhere in Canada for this role*If you:-have experience in call center, hospitality, retail, customer service AND are French bilingual - we want to hear from you today!!As a customer service representative you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.Your main duties will be:- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teamsOur hours of operations are M-F between 7:30am to 4:00pm. Please note training hours are 8:30am to 5:00pmThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Advantages- Competitive salary $42 - 52k depending on experience- Based 100% remotely- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (health benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hours- January 6th start date Responsibilities- Fluently bilingual in French & English is a MUST have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Must be able to start on the given start date- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email "French Bilingual Mortgage Role":arshdeep.dhillon@randstad.caThank you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth, working remotely? *please note that this role will be work from home* Are you eager to learn new skills, enjoy fast-paced environments and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with us January 6th, working 100% remotely. *please note you can be anywhere in Canada for this role*If you:-have experience in call center, hospitality, retail, customer service AND are French bilingual - we want to hear from you today!!As a customer service representative you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.Your main duties will be:- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teamsOur hours of operations are M-F between 7:30am to 4:00pm. Please note training hours are 8:30am to 5:00pmThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Advantages- Competitive salary $42 - 52k depending on experience- Based 100% remotely- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (health benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hours- January 6th start date Responsibilities- Fluently bilingual in French & English is a MUST have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Must be able to start on the given start date- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email "French Bilingual Mortgage Role":arshdeep.dhillon@randstad.caThank you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • vancouver, british columbia
    • contract
    Our client in the insurance industry is seeking a Claims Assistant to work a 6-month assignment. The successful candidate will work 37.5 hours per week at a rate of $21 per hour.This position will start remotely but can potentially come into the office (can work in either Vancouver or Edmonton).The main responsibilities of this role is opening new claims file, data entry, and basic accounting (cheque requisitions).Advantages• Work for a well-known insurance company• Earn $21/hour• Remote work for now, can work in Vancouver or Edmonton office• Work full-time hours (7.5 hrs/day)• 6-month contract with possibility of extension• Core hours are 8:30-5pm PST but there is flexibility• Start Date: ASAPResponsibilities• Responsible for receipt of new claims via phone, fax or email.• Assignment of claims to file handlers within established corporate policies• Statistical reporting for claims operations as required• Provide full support for management and file handlers as requested• Answer inquiries from customers and staff as required, and make proper decisions on where to direct the inquiry• Systems support for file handlers and management• Sending balance letters to builders, including required documentation• Copying claims files to send to counsel• Completing spreadsheet for Finance, as well as deposit book for bankingQualifications• Basic competency in Microsoft Word and Excel• Excellent time management and organization skills• Ability to multitask, and achieve team and individual targets• Ability to work under pressure, and meet deadlines• Excellent verbal and written communication skills• Previous experience with Claims Center (nice to have)Summaryif you're interested in the Claims Assistant role, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Our client in the insurance industry is seeking a Claims Assistant to work a 6-month assignment. The successful candidate will work 37.5 hours per week at a rate of $21 per hour.This position will start remotely but can potentially come into the office (can work in either Vancouver or Edmonton).The main responsibilities of this role is opening new claims file, data entry, and basic accounting (cheque requisitions).Advantages• Work for a well-known insurance company• Earn $21/hour• Remote work for now, can work in Vancouver or Edmonton office• Work full-time hours (7.5 hrs/day)• 6-month contract with possibility of extension• Core hours are 8:30-5pm PST but there is flexibility• Start Date: ASAPResponsibilities• Responsible for receipt of new claims via phone, fax or email.• Assignment of claims to file handlers within established corporate policies• Statistical reporting for claims operations as required• Provide full support for management and file handlers as requested• Answer inquiries from customers and staff as required, and make proper decisions on where to direct the inquiry• Systems support for file handlers and management• Sending balance letters to builders, including required documentation• Copying claims files to send to counsel• Completing spreadsheet for Finance, as well as deposit book for bankingQualifications• Basic competency in Microsoft Word and Excel• Excellent time management and organization skills• Ability to multitask, and achieve team and individual targets• Ability to work under pressure, and meet deadlines• Excellent verbal and written communication skills• Previous experience with Claims Center (nice to have)Summaryif you're interested in the Claims Assistant role, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • vancouver, british columbia
    • contract
    • $15.20 per hour
    Are you a customer service representative looking for a new temporary opportunity that allows you to work from home? Do you value customers and provide a high level of customer service? Are you confident making outbound calls and discussing charity campaigns over the phone? If so, then we may have the role for you. **You must be in British Columbia for this role**We are currently looking for an outbound call center agent to join our fundraising team in an award-winning full service communication, opinion research, and fundraising consulting firm. This role is a full-time, ongoing opportunity starting next week! We are interviewing TODAY so please do not hesitate to reach out if you are interested. - Located in Vancouver however you will be working from home- Duties are making outbound calls and discussing charity campaigns over the phone, generating donations- Shift available:Monday – Friday 12:30 pm - 9 pm or 3:00 pm - 9:00 pm** Please note there may be a need to work on some weekends, the hours are 10:00 am – 3:00 pm. We are interviewing immediately so please do not hesitate to reach out if you are interested in this role. Apply directly to this posting or contact:Sophie - sophie.hickles@randstad.caThank you!AdvantagesWork from comfort of own homeHealth and dental benefits available!$15.20 hourly (plus 4% vacation pay so $15.80 all included)BONUS - you will be eligible for up to $7 in bonus depending on how many donations you generate)Full time work with overtime availablePaid weekly every Friday via direct depositImmediate start - starting next week!ResponsibilitiesMaking outbound calls and generating charity donations over the phone. Must be confident making outbound phone calls!QualificationsMust have laptop/ own computer that is hard wired via a Ethernet cable to your router/modemPolite telephone mannerTyping speeds of 40 words per minute +Reasonable computer experienceMust be comfortable talking on the phonePleasant verbal communicatorAbility to work well with othersExcellent listenerSummaryMaking outbound calls and generating charity donations over the phone. Must be confident making outbound phone calls!We are interviewing immediately so please do not hesitate to reach out if you are interested in this role. Apply directly to this posting or contact:Sophie - sophie.hickles@randstad.caThank you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a customer service representative looking for a new temporary opportunity that allows you to work from home? Do you value customers and provide a high level of customer service? Are you confident making outbound calls and discussing charity campaigns over the phone? If so, then we may have the role for you. **You must be in British Columbia for this role**We are currently looking for an outbound call center agent to join our fundraising team in an award-winning full service communication, opinion research, and fundraising consulting firm. This role is a full-time, ongoing opportunity starting next week! We are interviewing TODAY so please do not hesitate to reach out if you are interested. - Located in Vancouver however you will be working from home- Duties are making outbound calls and discussing charity campaigns over the phone, generating donations- Shift available:Monday – Friday 12:30 pm - 9 pm or 3:00 pm - 9:00 pm** Please note there may be a need to work on some weekends, the hours are 10:00 am – 3:00 pm. We are interviewing immediately so please do not hesitate to reach out if you are interested in this role. Apply directly to this posting or contact:Sophie - sophie.hickles@randstad.caThank you!AdvantagesWork from comfort of own homeHealth and dental benefits available!$15.20 hourly (plus 4% vacation pay so $15.80 all included)BONUS - you will be eligible for up to $7 in bonus depending on how many donations you generate)Full time work with overtime availablePaid weekly every Friday via direct depositImmediate start - starting next week!ResponsibilitiesMaking outbound calls and generating charity donations over the phone. Must be confident making outbound phone calls!QualificationsMust have laptop/ own computer that is hard wired via a Ethernet cable to your router/modemPolite telephone mannerTyping speeds of 40 words per minute +Reasonable computer experienceMust be comfortable talking on the phonePleasant verbal communicatorAbility to work well with othersExcellent listenerSummaryMaking outbound calls and generating charity donations over the phone. Must be confident making outbound phone calls!We are interviewing immediately so please do not hesitate to reach out if you are interested in this role. Apply directly to this posting or contact:Sophie - sophie.hickles@randstad.caThank you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • vancouver, british columbia
    • permanent
    Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth in Downtown Vancouver? *please note that during the pandemic, you will be asked to work from home* Are you eager to learn new skills, enjoy fast-paced environments and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with us January 6th at our Downtown Vancouver office. *please note that during the pandemic, you will be asked to work from home*If you:-have experience in call center, hospitality, retail, customer service AND are French bilingual - we want to hear from you today!!As a customer service representative you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.Your main duties will be:- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teams- Competitive salary, $42,000 - 50,000 depending on experience with an additional $4,000 in French language premiumOur hours of operations are M-F between 7:30am to 4:00pm. Please note training hours are 8:30am to 5:00pmThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Advantages- Competitive salary, $42,000 - 50,000 depending on experience with an additional $4,000 in French language premium- Based in Downtown Vancouver (however during the pandemic, you will be required to work from home)- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (health benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hours- January 6th start date Responsibilities- Fluently bilingual in French & English is a MUST have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Must be able to start on the given start date- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email "French Bilingual Mortgage Role":sophie.hickles@randstad.caThank you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth in Downtown Vancouver? *please note that during the pandemic, you will be asked to work from home* Are you eager to learn new skills, enjoy fast-paced environments and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with us January 6th at our Downtown Vancouver office. *please note that during the pandemic, you will be asked to work from home*If you:-have experience in call center, hospitality, retail, customer service AND are French bilingual - we want to hear from you today!!As a customer service representative you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.Your main duties will be:- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teams- Competitive salary, $42,000 - 50,000 depending on experience with an additional $4,000 in French language premiumOur hours of operations are M-F between 7:30am to 4:00pm. Please note training hours are 8:30am to 5:00pmThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Advantages- Competitive salary, $42,000 - 50,000 depending on experience with an additional $4,000 in French language premium- Based in Downtown Vancouver (however during the pandemic, you will be required to work from home)- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (health benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hours- January 6th start date Responsibilities- Fluently bilingual in French & English is a MUST have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Must be able to start on the given start date- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email "French Bilingual Mortgage Role":sophie.hickles@randstad.caThank you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • vancouver, british columbia
    • permanent
    Do you have sales and customer service experience and you are looking for an exciting opportunity in the Insurance Industry? We are hiring for Bilingual Sales and Customer Service Agents in Vancouver. With this role, you will become an expert at providing customers with the best insurance coverage options. You will listen to them, understand their needs and communicate – in the most simple and easy-to-understand terms – the available choices and related benefits.If you have the following, we would love to hear from you!:• Experience in delivering client-focused solutions and in creating long-lasting relationships• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis is a full-time position with a start date in January 2022. Start the year with a great career in the insurance industry.Schedule:Must have availability to work Monday to Friday, from 8:00 am to 7:00 pm and Saturday, from 8:00 am to 5:00 pm. (every Saturday for the first year of employment – rotating Saturdays thereafter).Occasional Statutory HolidaysSalary:$42-43KFrench Bilingual premium (2% annual salary)Annual performance bonusBenefits provided by the companyLocation: Vancouver (Hybrid work from home and in office model)Advantages- Paid training will be provided that prepares you for obtaining your insurance License- Hybrid work from home and in office model- Equipment will be provided- An annual performance bonus that rewards you for your proven results and strive for excellence- An excellent flexible benefits program, available to you starting from day one on the job- Fantastic opportunities for career development within the company- Employee share purchase program with company matching optionResponsibilities- Provide current or potential customers with the best insurance coverage options for their cars and homes.- You will listen to customers, understand their needs, and communicate the options available- Collect information from clients on their risk profiles in order to offer them the proper solution- Sell the suitable protection plans- Data entry and accurate record keeping- Check insurance claims- Frequently update job-specific knowledge and apply it on the fieldQualifications- Bilingual in French and English is required- Previous sales, customer service, and/or call center experience- High school diploma (post-secondary education is an asset)- A team player- A good listener and communicator- A talent for influencing positive and beneficial decisions- Background and credit check requiredSummaryIf you are interested and or know someone who may be a great fit, apply directly or send me your resume at adriana.ortega@randstad.ca with the subject line: Bilingual Sales and Customer Service Agent in Vancouver.We thank all applicants, however, only those selected for interviews will be contacted.Thank you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have sales and customer service experience and you are looking for an exciting opportunity in the Insurance Industry? We are hiring for Bilingual Sales and Customer Service Agents in Vancouver. With this role, you will become an expert at providing customers with the best insurance coverage options. You will listen to them, understand their needs and communicate – in the most simple and easy-to-understand terms – the available choices and related benefits.If you have the following, we would love to hear from you!:• Experience in delivering client-focused solutions and in creating long-lasting relationships• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis is a full-time position with a start date in January 2022. Start the year with a great career in the insurance industry.Schedule:Must have availability to work Monday to Friday, from 8:00 am to 7:00 pm and Saturday, from 8:00 am to 5:00 pm. (every Saturday for the first year of employment – rotating Saturdays thereafter).Occasional Statutory HolidaysSalary:$42-43KFrench Bilingual premium (2% annual salary)Annual performance bonusBenefits provided by the companyLocation: Vancouver (Hybrid work from home and in office model)Advantages- Paid training will be provided that prepares you for obtaining your insurance License- Hybrid work from home and in office model- Equipment will be provided- An annual performance bonus that rewards you for your proven results and strive for excellence- An excellent flexible benefits program, available to you starting from day one on the job- Fantastic opportunities for career development within the company- Employee share purchase program with company matching optionResponsibilities- Provide current or potential customers with the best insurance coverage options for their cars and homes.- You will listen to customers, understand their needs, and communicate the options available- Collect information from clients on their risk profiles in order to offer them the proper solution- Sell the suitable protection plans- Data entry and accurate record keeping- Check insurance claims- Frequently update job-specific knowledge and apply it on the fieldQualifications- Bilingual in French and English is required- Previous sales, customer service, and/or call center experience- High school diploma (post-secondary education is an asset)- A team player- A good listener and communicator- A talent for influencing positive and beneficial decisions- Background and credit check requiredSummaryIf you are interested and or know someone who may be a great fit, apply directly or send me your resume at adriana.ortega@randstad.ca with the subject line: Bilingual Sales and Customer Service Agent in Vancouver.We thank all applicants, however, only those selected for interviews will be contacted.Thank you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • victoria, british columbia
    • permanent
    Randstad Vancouver is looking for a Sales and Community Representative, the client is a National company based in the healthcare sector.Our client is looking for someone who has excellent relationship-building skills, if you are wanting to start your sales career or have worked in the healthcare industry and are looking for a change of pace this is a great opportunity.Advantages• $40, 000 annually• Bonus program• Monday to Friday• Benefits• Three weeks vacation• Excellent work life balanceResponsibilities•Target existing High Potential customers and prospect for new customers with the objective to engage them •Identify needs/challenges to help them support the client•Provide marketing materials such as brochures, coupons, surveys, posters, etc. •Schedule and deliver In-Service (group) presentations to customers as well as directly to potential subscribers•Generate Leads•Where appropriate, participate in customer workshops, tradeshows, and training meetings•Call Frequency: responsible for following CD Management mix and volume of activities to attain their targets.•Enters all sales activities and maintains an up-to-date CRM database.•Maximizes available resources, which includes collaboration with Regional Development Managers (RDM), Marketing, Direct Sales, Home Service Representatives (HSR), and other departments as necessary to optimize activations.•The sales associate is responsible to participate in their monthly business review with their manager.Qualifications•1-5 years field sales experience•Knowledge of the Healthcare industry•Excellent interpersonal skills, able to establish and maintain business relationships•Excellent verbal and written communication skills•Excellent planning, organizational and implementation skills•Displays professionalism and business acumen.•A self-starter that works independently and in a team environment. •Strong computer literacy and proficiency with Microsoft Office SuiteSummaryIf this sounds like you, then we would love to hear from you - please apply here today and one of our Staffing Consultants will be in touch..Randstad oversees various temporary and permanent roles such as Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Human Resources, Marketing, Accounting, Warehouse, General Labour, Operations, and Skilled Trade roles. If you happen to have experience in any of these roles please feel free to reach out to us to discuss future possibilities!Any questions? Please feel free to call or text Mark at 236-330-7458 and we will be happy to help.We look forward to hearing from you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad Vancouver is looking for a Sales and Community Representative, the client is a National company based in the healthcare sector.Our client is looking for someone who has excellent relationship-building skills, if you are wanting to start your sales career or have worked in the healthcare industry and are looking for a change of pace this is a great opportunity.Advantages• $40, 000 annually• Bonus program• Monday to Friday• Benefits• Three weeks vacation• Excellent work life balanceResponsibilities•Target existing High Potential customers and prospect for new customers with the objective to engage them •Identify needs/challenges to help them support the client•Provide marketing materials such as brochures, coupons, surveys, posters, etc. •Schedule and deliver In-Service (group) presentations to customers as well as directly to potential subscribers•Generate Leads•Where appropriate, participate in customer workshops, tradeshows, and training meetings•Call Frequency: responsible for following CD Management mix and volume of activities to attain their targets.•Enters all sales activities and maintains an up-to-date CRM database.•Maximizes available resources, which includes collaboration with Regional Development Managers (RDM), Marketing, Direct Sales, Home Service Representatives (HSR), and other departments as necessary to optimize activations.•The sales associate is responsible to participate in their monthly business review with their manager.Qualifications•1-5 years field sales experience•Knowledge of the Healthcare industry•Excellent interpersonal skills, able to establish and maintain business relationships•Excellent verbal and written communication skills•Excellent planning, organizational and implementation skills•Displays professionalism and business acumen.•A self-starter that works independently and in a team environment. •Strong computer literacy and proficiency with Microsoft Office SuiteSummaryIf this sounds like you, then we would love to hear from you - please apply here today and one of our Staffing Consultants will be in touch..Randstad oversees various temporary and permanent roles such as Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Human Resources, Marketing, Accounting, Warehouse, General Labour, Operations, and Skilled Trade roles. If you happen to have experience in any of these roles please feel free to reach out to us to discuss future possibilities!Any questions? Please feel free to call or text Mark at 236-330-7458 and we will be happy to help.We look forward to hearing from you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • vancouver, british columbia
    • permanent
    Description Le programme Aéroplan d’Air Canada est le principal programme de fidélité du Canada. Les millions de membres Aéroplan accumulent des points Aéroplan auprès de son réseau en expansion, qui compte plus de 70 partenaires de calibre mondial représentant plus de 150 marques dans les secteurs des services financiers, de la vente au détail et du voyage. En prévision des prochains postes à pourvoir, nous acceptons maintenant des candidatures pour des postes d’agents – Ventes et Service clientèle d’Aéroplan dans l’un de nos Centres de services. À ce titre, vous serez un porte-parole du programme Aéroplan, et vous aurez la responsabilité de personnaliser les interactions et de créer des ambassadeurs du programme. Vous serez un conseiller de confiance dans le domaine du voyage et du style de vie, et vous aiderez les clients à tirer pleinement parti du programme. Il s’agit de postes permanents à temps plein qui garantissent 40 heures de travail par semaine.Si vous pensez avoir ce qu’il faut, nous avons un emploi formidable à vous proposer! ResponsabilitésLes agents – Ventes et Service clientèle doivent se concentrer sur les responsabilités suivantes :Informer les clients pour les aider à tirer pleinement parti du programme.Chercher des vols, et effectuer et modifier des réservations.Aider les clients à utiliser les technologies des bornes libre-service (p. ex. site Web, applications mobiles, ouverture de session).Favoriser la fidélisation des membres en faisant la promotion de nos partenaires.Traiter et résoudre les problèmes des membres.Qualifications  Diplôme d’études secondaires, et études postsecondaires dans un domaine connexe ou expérience équivalente.Capacité à taper 35 mots par minute et 5 000 frappes par heure au clavier, au minimum.Connaissance pratique des ordinateurs et de l’environnement Windows, d’Internet, et des applications pour appareils mobiles et tablettes.Connaissance pratique des nouvelles technologies.Expérience en service clientèle ou en vente (expérience dans un centre téléphonique, un atout).Talent marqué pour la communication orale et écrite en français et en anglais.Compréhension de la géographie et expérience en matière de voyages ou passion pour ceux-ci.Disponibilité pour suivre et réussir une formation rémunérée à temps plein.Disponibilité pour travailler de jour et de soir, mais aussi les fins de semaine et les jours fériés.Volonté de respecter les normes d’Air Canada en matière de tenue.Admissibilité à travailler au Canada : si vous détenez un permis de travail, il doit être valide pendant au moins 12 mois.Vaccination obligatoire contre la COVID-19 exigée à compter du 31 octobre 2021. Exigences Linguistiques: Bilinguisme (français et anglais) La priorité sera accordée aux candidats bilingues (français et anglais) mais une grande importance sera aussi accordée aux candidats ayant une connaissance de l'anglais, du français, ainsi que d'au moins une des langues suivantes: japonais, coréen, cantonais, mandarin, espagnol, italien, allemand, arabe, hébreu, portugais, grec, danois, néerlandais, hindi, pendjabi et turc. Diversité et inclusion Air Canada est résolument engagée en faveur de la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu'employeur qui garantit l'égalité d'accès à l'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés où nous vivons et offrons nos services. Air Canada remercie tous les candidats de leur intérêt, mais seules les personnes sélectionnées une entrevue seront contactées.
    Description Le programme Aéroplan d’Air Canada est le principal programme de fidélité du Canada. Les millions de membres Aéroplan accumulent des points Aéroplan auprès de son réseau en expansion, qui compte plus de 70 partenaires de calibre mondial représentant plus de 150 marques dans les secteurs des services financiers, de la vente au détail et du voyage. En prévision des prochains postes à pourvoir, nous acceptons maintenant des candidatures pour des postes d’agents – Ventes et Service clientèle d’Aéroplan dans l’un de nos Centres de services. À ce titre, vous serez un porte-parole du programme Aéroplan, et vous aurez la responsabilité de personnaliser les interactions et de créer des ambassadeurs du programme. Vous serez un conseiller de confiance dans le domaine du voyage et du style de vie, et vous aiderez les clients à tirer pleinement parti du programme. Il s’agit de postes permanents à temps plein qui garantissent 40 heures de travail par semaine.Si vous pensez avoir ce qu’il faut, nous avons un emploi formidable à vous proposer! ResponsabilitésLes agents – Ventes et Service clientèle doivent se concentrer sur les responsabilités suivantes :Informer les clients pour les aider à tirer pleinement parti du programme.Chercher des vols, et effectuer et modifier des réservations.Aider les clients à utiliser les technologies des bornes libre-service (p. ex. site Web, applications mobiles, ouverture de session).Favoriser la fidélisation des membres en faisant la promotion de nos partenaires.Traiter et résoudre les problèmes des membres.Qualifications  Diplôme d’études secondaires, et études postsecondaires dans un domaine connexe ou expérience équivalente.Capacité à taper 35 mots par minute et 5 000 frappes par heure au clavier, au minimum.Connaissance pratique des ordinateurs et de l’environnement Windows, d’Internet, et des applications pour appareils mobiles et tablettes.Connaissance pratique des nouvelles technologies.Expérience en service clientèle ou en vente (expérience dans un centre téléphonique, un atout).Talent marqué pour la communication orale et écrite en français et en anglais.Compréhension de la géographie et expérience en matière de voyages ou passion pour ceux-ci.Disponibilité pour suivre et réussir une formation rémunérée à temps plein.Disponibilité pour travailler de jour et de soir, mais aussi les fins de semaine et les jours fériés.Volonté de respecter les normes d’Air Canada en matière de tenue.Admissibilité à travailler au Canada : si vous détenez un permis de travail, il doit être valide pendant au moins 12 mois.Vaccination obligatoire contre la COVID-19 exigée à compter du 31 octobre 2021. Exigences Linguistiques: Bilinguisme (français et anglais) La priorité sera accordée aux candidats bilingues (français et anglais) mais une grande importance sera aussi accordée aux candidats ayant une connaissance de l'anglais, du français, ainsi que d'au moins une des langues suivantes: japonais, coréen, cantonais, mandarin, espagnol, italien, allemand, arabe, hébreu, portugais, grec, danois, néerlandais, hindi, pendjabi et turc. Diversité et inclusion Air Canada est résolument engagée en faveur de la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu'employeur qui garantit l'égalité d'accès à l'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés où nous vivons et offrons nos services. Air Canada remercie tous les candidats de leur intérêt, mais seules les personnes sélectionnées une entrevue seront contactées.
    • vancouver, british columbia
    • permanent
    Description Air Canada’s Aeroplan program is Canada’s premier loyalty program. Aeroplan's millions of members earn Aeroplan miles with its growing network of over 70 world-class partners, representing more than 150 brands in the financial, retail, and travel sectors. In anticipation of future openings, Aeroplan Customer Sales and Service Agent within one of our contact centres, you will be the voice of the Aeroplan program, responsible for making business personal and creating program advocates. You are the trusted advisor in the travel and lifestyle world, guiding customers to fully utilize the benefits of the program. This is a permanent, full-time position which guarantees 40 hours per week.If you feel you are a match, we have an exciting job for you! What does it entail?Specifically, the Customer Service and Sales Agent will focus on these critical areas:Advise customers on how to get the most out of the program.Research, book and reschedule flights.Support customers in the navigation of the technologies utilized within the self-service verticals (ie website, mobile apps, customer sign-in, etc).Enhance membership loyalty by promoting partners.Handle and resolve member concerns.Qualifications  Completion of grade 12 and related post-secondary education or equivalent experience.Minimum keyboarding skills of 35 WPM and 5,000 key strokes per hour.Working knowledge of PC/Windows environment, internet, mobile and tablet applications.Working knowledge of new technologies.Customer service or sales experience call centre experience an asset.Strong written and verbal communication skills in French and English.Understanding of geography and experience/passion for traveling.Be available to attend and successfully pass a full-time paid training program.Be available to work a variety of day, evening shifts, as well as, weekends and statutory holidays.Willing to adhere to Air Canada’s grooming standards.Eligible to work in Canada; If you hold a work permit, it must be valid for a minimum of 12 months.Mandatory Covid-19 Vaccination Required as of October 31st 2021 Linguistic Requirements: Bilingual (English and French). Priority will be given to candidates completely fluent in English and French, however, strong consideration will also be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted.
    Description Air Canada’s Aeroplan program is Canada’s premier loyalty program. Aeroplan's millions of members earn Aeroplan miles with its growing network of over 70 world-class partners, representing more than 150 brands in the financial, retail, and travel sectors. In anticipation of future openings, Aeroplan Customer Sales and Service Agent within one of our contact centres, you will be the voice of the Aeroplan program, responsible for making business personal and creating program advocates. You are the trusted advisor in the travel and lifestyle world, guiding customers to fully utilize the benefits of the program. This is a permanent, full-time position which guarantees 40 hours per week.If you feel you are a match, we have an exciting job for you! What does it entail?Specifically, the Customer Service and Sales Agent will focus on these critical areas:Advise customers on how to get the most out of the program.Research, book and reschedule flights.Support customers in the navigation of the technologies utilized within the self-service verticals (ie website, mobile apps, customer sign-in, etc).Enhance membership loyalty by promoting partners.Handle and resolve member concerns.Qualifications  Completion of grade 12 and related post-secondary education or equivalent experience.Minimum keyboarding skills of 35 WPM and 5,000 key strokes per hour.Working knowledge of PC/Windows environment, internet, mobile and tablet applications.Working knowledge of new technologies.Customer service or sales experience call centre experience an asset.Strong written and verbal communication skills in French and English.Understanding of geography and experience/passion for traveling.Be available to attend and successfully pass a full-time paid training program.Be available to work a variety of day, evening shifts, as well as, weekends and statutory holidays.Willing to adhere to Air Canada’s grooming standards.Eligible to work in Canada; If you hold a work permit, it must be valid for a minimum of 12 months.Mandatory Covid-19 Vaccination Required as of October 31st 2021 Linguistic Requirements: Bilingual (English and French). Priority will be given to candidates completely fluent in English and French, however, strong consideration will also be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted.
    • vancouver, british columbia
    • permanent
    • $42,000 - $47,000 per year
    Are you a customer service representative with banking experience looking for a new opportunity within the financial space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (remote) to join our team working from home in Vancouver or Toronto. This role is a 6 month contract to begin with, with a strong chance of going permanent. This role will start ASAP! - $21.5/hourly (plus 4% vacation pay on top so $22.36 all included)- $2.00 extra for French Bilingual candidatesThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email, with a keen focus on fund transfers.- Assist customers with requests to transfers their funds from another banking institution in an efficient and timely manner whilst building rapport over the phone and via email- Meet all internal targets / KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Complete follow-up calls to understand and resolve transfer delaysPlease note this is a full time position, Mon-Fri with office hours ranging from (6am -5pm PST)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Email: "Customer Service - Wealth Management" to sophie.hickles@randstad.ca Whilst we appreciate all applications, only qualified candidates will be contacted.Sophie,AdrianaAdvantages- Work with a company with an excellent culture- Work remotely in Vancouver area or Toronto- Work from the comfort of your own home- Great hours ranging from 6.00am to 5.00pm PST- 6 month contract, with large potential for permanent work- ASAP start date- Working as part of a super friendly and cohesive team- $21.5/hourly (plus 4% vacation pay on top so $22.36 all included)- $2 extra for French bilingual candidatesResponsibilitiesThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email, with a keen focus on fund transfers.- Assist customers with requests to transfers their funds from another banking institution in an efficient and timely manner whilst building rapport over the phone and via email- Meet all internal targets / KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Complete follow-up calls to understand and resolve transfer delaysQualifications- A minimum of 6 months + in a financial / banking company with experience with fund transfers- Must have experience/ knowledge of TFSA, RRSP, RESP, LIF, RRIF accounts- MUST HAVE internet that connects via en ethernet cable / LAN wire - Excellent communication skills both written and verbal (French bilingual is an asset)- Well organized and motivated- Can work well as part of a small team in Vancouver or TorontoSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.Please note this is a 6 month contract position to begin with, Mon-Fri with hours ranging from 6am to 5pmIf this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!"Customer Service - Wealth Management" to sophie.hickles@randstad.ca Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a customer service representative with banking experience looking for a new opportunity within the financial space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (remote) to join our team working from home in Vancouver or Toronto. This role is a 6 month contract to begin with, with a strong chance of going permanent. This role will start ASAP! - $21.5/hourly (plus 4% vacation pay on top so $22.36 all included)- $2.00 extra for French Bilingual candidatesThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email, with a keen focus on fund transfers.- Assist customers with requests to transfers their funds from another banking institution in an efficient and timely manner whilst building rapport over the phone and via email- Meet all internal targets / KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Complete follow-up calls to understand and resolve transfer delaysPlease note this is a full time position, Mon-Fri with office hours ranging from (6am -5pm PST)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Email: "Customer Service - Wealth Management" to sophie.hickles@randstad.ca Whilst we appreciate all applications, only qualified candidates will be contacted.Sophie,AdrianaAdvantages- Work with a company with an excellent culture- Work remotely in Vancouver area or Toronto- Work from the comfort of your own home- Great hours ranging from 6.00am to 5.00pm PST- 6 month contract, with large potential for permanent work- ASAP start date- Working as part of a super friendly and cohesive team- $21.5/hourly (plus 4% vacation pay on top so $22.36 all included)- $2 extra for French bilingual candidatesResponsibilitiesThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email, with a keen focus on fund transfers.- Assist customers with requests to transfers their funds from another banking institution in an efficient and timely manner whilst building rapport over the phone and via email- Meet all internal targets / KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Complete follow-up calls to understand and resolve transfer delaysQualifications- A minimum of 6 months + in a financial / banking company with experience with fund transfers- Must have experience/ knowledge of TFSA, RRSP, RESP, LIF, RRIF accounts- MUST HAVE internet that connects via en ethernet cable / LAN wire - Excellent communication skills both written and verbal (French bilingual is an asset)- Well organized and motivated- Can work well as part of a small team in Vancouver or TorontoSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.Please note this is a 6 month contract position to begin with, Mon-Fri with hours ranging from 6am to 5pmIf this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!"Customer Service - Wealth Management" to sophie.hickles@randstad.ca Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • victoria, british columbia
    • permanent
    Randstad Victoria is looking for a Sales and Community Representative, the client is a National company based in the healthcare sector.Our client is looking for someone who has excellent relationship building skills, if you are wanting to start your sales career or have worked in the healthcare industry and are looking for change of pace this is a great opportunity.Advantages• $40, 000 annually• Bonus program• Monday to Friday• Benefits• Three weeks vacation• Excellent work life balanceResponsibilities•Target existing High Potential customers and prospect for new customers with the objective to engage them •Identify needs/challenges to help them support the client•Provide marketing materials such as brochures, coupons, surveys, posters, etc. •Schedule and deliver In-Service (group) presentations to customers as well as directly to potential subscribers•Generate Leads•Where appropriate, participate in customer workshops, tradeshows, and training meetings•Call Frequency: responsible for following CD Management mix and volume of activities to attain their targets.•Enters all sales activities and maintains an up-to-date CRM database.•Maximizes available resources, which includes collaboration with Regional Development Managers (RDM), Marketing, Direct Sales, Home Service Representatives (HSR), and other departments as necessary to optimize activations.•The sales associate is responsible to participate in their monthly business review with their manager.Qualifications•1-5 years field sales experience•Knowledge of the Healthcare industry•Excellent interpersonal skills, able to establish and maintain business relationships•Excellent verbal and written communication skills•Excellent planning, organizational and implementation skills•Displays professionalism and business acumen.•A self-starter that works independently and in a team environment. •Strong computer literacy and proficiency with Microsoft Office SuiteSummaryIf this sounds like you, then we would love to hear from you - please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to raj.sra@randstad.ca or misty.therrien@randstad.ca. All applications are welcome, but only those who meet the requirements will be contacted.Randstad oversees various temporary and permanent roles such as: Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Human Resources, Marketing, Accounting, Warehouse, General Labour, Operations, and Skilled Trade roles. If you happen to have experience in any of these roles please feel free to reach out to us to discuss future possibilities!Any questions? Please feel free to call the Randstad Victoria office at 250.383.1389 and one of the team will be happy to help.We look forward to hearing from you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad Victoria is looking for a Sales and Community Representative, the client is a National company based in the healthcare sector.Our client is looking for someone who has excellent relationship building skills, if you are wanting to start your sales career or have worked in the healthcare industry and are looking for change of pace this is a great opportunity.Advantages• $40, 000 annually• Bonus program• Monday to Friday• Benefits• Three weeks vacation• Excellent work life balanceResponsibilities•Target existing High Potential customers and prospect for new customers with the objective to engage them •Identify needs/challenges to help them support the client•Provide marketing materials such as brochures, coupons, surveys, posters, etc. •Schedule and deliver In-Service (group) presentations to customers as well as directly to potential subscribers•Generate Leads•Where appropriate, participate in customer workshops, tradeshows, and training meetings•Call Frequency: responsible for following CD Management mix and volume of activities to attain their targets.•Enters all sales activities and maintains an up-to-date CRM database.•Maximizes available resources, which includes collaboration with Regional Development Managers (RDM), Marketing, Direct Sales, Home Service Representatives (HSR), and other departments as necessary to optimize activations.•The sales associate is responsible to participate in their monthly business review with their manager.Qualifications•1-5 years field sales experience•Knowledge of the Healthcare industry•Excellent interpersonal skills, able to establish and maintain business relationships•Excellent verbal and written communication skills•Excellent planning, organizational and implementation skills•Displays professionalism and business acumen.•A self-starter that works independently and in a team environment. •Strong computer literacy and proficiency with Microsoft Office SuiteSummaryIf this sounds like you, then we would love to hear from you - please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to raj.sra@randstad.ca or misty.therrien@randstad.ca. All applications are welcome, but only those who meet the requirements will be contacted.Randstad oversees various temporary and permanent roles such as: Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Human Resources, Marketing, Accounting, Warehouse, General Labour, Operations, and Skilled Trade roles. If you happen to have experience in any of these roles please feel free to reach out to us to discuss future possibilities!Any questions? Please feel free to call the Randstad Victoria office at 250.383.1389 and one of the team will be happy to help.We look forward to hearing from you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • vancouver, british columbia
    • permanent
    Description Êtes-vous passionné par l'atteinte de nouveaux sommets, le travail d'équipe et le fait d'apporter une contribution significative ? Vous voyez-vous comme membre important d'une société de premier plan ? Si vous avez répondu oui à ces questions, sachez qu'Air Canada est à la recherche de personnes enthousiastes souhaitant se joindre à une équipe dynamique et variée dont les membres travaillent ensemble pour mener la croissance et l'essor du transporteur national du Canada. Air Canada, récemment élu meilleur transporteur aérien en Amérique du Nord, accepte maintenant les candidatures pour le poste Spécialiste - Expérience client à l'aéroport de Vancouver.  Les Agents - Ventes et Service clientèle assistent nos clients aux comptoirs de l'aéroport et aux portes d’embarquement et jouent un rôle important afin d'assurer que nos vols soient prêts pour le départ à l'heure prévue en toute sécurité. Un emploi permanent à temps plein est de 40 heures par semaine et un emploi permanent à temps partiel peut être programmé pour un minimum de 20 heures et un maximum de 32 heures par semaine. Le salaire actuel est de 16$ l'heure, conformément à la convention collective. S’il vous plait prenez deux minutes afin de regarder le prochain vidéo pour plus de renseignements sur le poste Spécialiste - Expérience client à l'aéroport:https://youtu.be/KyHEfhjMl0c"target="_blank">https://youtu.be/KyHEfhjMl0cFonctions principales: Enregistrement des passagers.Préparer et émettre les billets et les cartes d'embarquement. Aider les passagers lors de l'embarquement prioritaire et donner les renseignements concernant les horaires et les itinéraires des vols. Accueillir les clients. Exigences du poste : Souci du client prononcé et une expérience solide en matière de service à la clientèle.Excellentes aptitudes de communication et un esprit d'équipe marqué. Talent inné pour la résolution de problèmes et la facilité d'adaptation dans un milieu en évolution. Capacité à travailler dans des délais stricts afin d'assurer les départs à l'heure prévue, tout en veillant à la sécurité en tout temps.  Qualifications Respect de l’affectation: Disponible à travailler de jour, de soir, les fins de semaines ainsi que les congés fériés.Les candidats admissibles doivent être disponibles pour assister et réussir une formation à temps plein de deux (2) à quatre (4) semaines (la présence est obligatoire). Conditions d’emploi:Vaccination contre la COVID-19 requise d’ici le 31 octobre 2021Éligible à travailler au Canada. Si vous détenez un permis de travail, il doit être valide pendant au moins 12 mois.Les candidats doivent également être aptes à réussir des contrôles de sécurité et obtenir la carte d'accès émise par Transport Canada (CIZR). Veuillez noter que ceci inclut une vérification des antécédents judiciaires. Pour plus de détails, veuillez consulter le site Transports Canada. Les candidats doivent avoir le droit de travailler dans le pays choisi au moment où un emploi leur est offert. Il incombe entièrement aux employés posant leur candidature d’obtenir les permis de travail, les visas ou toutes autres autorisations requises pour le poste.EXIGENCES LINGUISTIQUES: Bilinguisme (anglais et français).Une forte considération sera donnée aux candidats ayant une bonne connaissance de l’anglais, du français, ainsi que d'au moins une des langues suivantes: japonais, coréen, cantonais, mandarin, espagnol, portugais, italien, allemand, arabe, turc, hébreu, grec, danois, néerlandais, hindi et punjabi.Diversité et inclusionAir Canada est résolument engagée en faveur de la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise.En tant qu'employeur qui garantit l'égalité d'accès à l'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés où nous vivons et offrons nos services.Air Canada remercie tous les candidats de leur intérêt, mais seules les personnes sélectionnées pour une entrevue seront contactées.  
    Description Êtes-vous passionné par l'atteinte de nouveaux sommets, le travail d'équipe et le fait d'apporter une contribution significative ? Vous voyez-vous comme membre important d'une société de premier plan ? Si vous avez répondu oui à ces questions, sachez qu'Air Canada est à la recherche de personnes enthousiastes souhaitant se joindre à une équipe dynamique et variée dont les membres travaillent ensemble pour mener la croissance et l'essor du transporteur national du Canada. Air Canada, récemment élu meilleur transporteur aérien en Amérique du Nord, accepte maintenant les candidatures pour le poste Spécialiste - Expérience client à l'aéroport de Vancouver.  Les Agents - Ventes et Service clientèle assistent nos clients aux comptoirs de l'aéroport et aux portes d’embarquement et jouent un rôle important afin d'assurer que nos vols soient prêts pour le départ à l'heure prévue en toute sécurité. Un emploi permanent à temps plein est de 40 heures par semaine et un emploi permanent à temps partiel peut être programmé pour un minimum de 20 heures et un maximum de 32 heures par semaine. Le salaire actuel est de 16$ l'heure, conformément à la convention collective. S’il vous plait prenez deux minutes afin de regarder le prochain vidéo pour plus de renseignements sur le poste Spécialiste - Expérience client à l'aéroport:https://youtu.be/KyHEfhjMl0c"target="_blank">https://youtu.be/KyHEfhjMl0cFonctions principales: Enregistrement des passagers.Préparer et émettre les billets et les cartes d'embarquement. Aider les passagers lors de l'embarquement prioritaire et donner les renseignements concernant les horaires et les itinéraires des vols. Accueillir les clients. Exigences du poste : Souci du client prononcé et une expérience solide en matière de service à la clientèle.Excellentes aptitudes de communication et un esprit d'équipe marqué. Talent inné pour la résolution de problèmes et la facilité d'adaptation dans un milieu en évolution. Capacité à travailler dans des délais stricts afin d'assurer les départs à l'heure prévue, tout en veillant à la sécurité en tout temps.  Qualifications Respect de l’affectation: Disponible à travailler de jour, de soir, les fins de semaines ainsi que les congés fériés.Les candidats admissibles doivent être disponibles pour assister et réussir une formation à temps plein de deux (2) à quatre (4) semaines (la présence est obligatoire). Conditions d’emploi:Vaccination contre la COVID-19 requise d’ici le 31 octobre 2021Éligible à travailler au Canada. Si vous détenez un permis de travail, il doit être valide pendant au moins 12 mois.Les candidats doivent également être aptes à réussir des contrôles de sécurité et obtenir la carte d'accès émise par Transport Canada (CIZR). Veuillez noter que ceci inclut une vérification des antécédents judiciaires. Pour plus de détails, veuillez consulter le site Transports Canada. Les candidats doivent avoir le droit de travailler dans le pays choisi au moment où un emploi leur est offert. Il incombe entièrement aux employés posant leur candidature d’obtenir les permis de travail, les visas ou toutes autres autorisations requises pour le poste.EXIGENCES LINGUISTIQUES: Bilinguisme (anglais et français).Une forte considération sera donnée aux candidats ayant une bonne connaissance de l’anglais, du français, ainsi que d'au moins une des langues suivantes: japonais, coréen, cantonais, mandarin, espagnol, portugais, italien, allemand, arabe, turc, hébreu, grec, danois, néerlandais, hindi et punjabi.Diversité et inclusionAir Canada est résolument engagée en faveur de la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise.En tant qu'employeur qui garantit l'égalité d'accès à l'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés où nous vivons et offrons nos services.Air Canada remercie tous les candidats de leur intérêt, mais seules les personnes sélectionnées pour une entrevue seront contactées.  
    • vancouver, british columbia
    • permanent
    Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic and caring individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.Air Canada, recently ranked Best Airline in North America, is now accepting applications for Customer Sales and Service Agents at the Vancouver airport.Whether assisting our passengers at airport counters or gate locations, our Customer Sales and Service Agents play an important role in ensuring that our flights are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16/hr as per the collective agreement. Please take 2 minutes to watch the following video with more information about the Customer Experience Specialist role:https://youtu.be/aTKy5mJ3fdE"target="_blank">https://youtu.be/aTKy5mJ3fdE Job Description: Conduct passenger check-in.Prepare and issue tickets and boarding passes. Assist pre-boarding passengers and provide information on flight schedules and routes. Act as Ground Hosts and Hostesses. Requirements: Strong customer focus gained through previous customer service experience.Excellent interpersonal and communication skills combined with a strong commitment to teamwork. Proven problem resolution skills and the ability to multi-task. Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Qualifications Scheduling Adherence: Available for shift work - early mornings, evenings, weekends and statutory holidays.Eligible candidates must be willing to undergo and successfully pass a two (2) to four (4) weeks full-time training (attendance is mandatory)Conditions of Employment: Mandatory Covid-19 Vaccination Required as of October 31st 2021Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.Candidates must also obtain the Transport Canada security card (RAIC). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details). Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.LINGUISTICS REQUIREMENTS: Bilingual (English and French).Strong consideration will be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Portuguese, Italian, German, Arabic, Turkish, Hebrew, Greek, Danish, Dutch, Hindi and Punjabi.  Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
    Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic and caring individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.Air Canada, recently ranked Best Airline in North America, is now accepting applications for Customer Sales and Service Agents at the Vancouver airport.Whether assisting our passengers at airport counters or gate locations, our Customer Sales and Service Agents play an important role in ensuring that our flights are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16/hr as per the collective agreement. Please take 2 minutes to watch the following video with more information about the Customer Experience Specialist role:https://youtu.be/aTKy5mJ3fdE"target="_blank">https://youtu.be/aTKy5mJ3fdE Job Description: Conduct passenger check-in.Prepare and issue tickets and boarding passes. Assist pre-boarding passengers and provide information on flight schedules and routes. Act as Ground Hosts and Hostesses. Requirements: Strong customer focus gained through previous customer service experience.Excellent interpersonal and communication skills combined with a strong commitment to teamwork. Proven problem resolution skills and the ability to multi-task. Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Qualifications Scheduling Adherence: Available for shift work - early mornings, evenings, weekends and statutory holidays.Eligible candidates must be willing to undergo and successfully pass a two (2) to four (4) weeks full-time training (attendance is mandatory)Conditions of Employment: Mandatory Covid-19 Vaccination Required as of October 31st 2021Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.Candidates must also obtain the Transport Canada security card (RAIC). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details). Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.LINGUISTICS REQUIREMENTS: Bilingual (English and French).Strong consideration will be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Portuguese, Italian, German, Arabic, Turkish, Hebrew, Greek, Danish, Dutch, Hindi and Punjabi.  Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.

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