120 jobs found for customer service call center

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    • saint john, new brunswick
    • contract
    We are looking for a few Customer and Technical Support Representatives for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation - $14 per hour- Monday to Friday- No weekends- Rotating shifts between 8am to 10pm- Rotating 2 weeks on-site and 2 weeks remote- Work in Saint John, NB -Work full-time business hours on a 12-month assignmentWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications-Post-Secondary Education is an asset-1-2 years of related experience preferred-Demonstrated Superior Customer Service Skills-Experience using Social Media technologies (Skype, Facetime, Google Duo)-Experience with Apple and Android devices to support video conferencing-Solid Problem-Solving Skills-Ability to communicate effectively – listening, written & verbal-Ability to deliver results independently and as a part of a team-Strong Organizational, Prioritization & Time Management SkillsSummaryIf you're interested in the Customer and Technical Support Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for a few Customer and Technical Support Representatives for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation - $14 per hour- Monday to Friday- No weekends- Rotating shifts between 8am to 10pm- Rotating 2 weeks on-site and 2 weeks remote- Work in Saint John, NB -Work full-time business hours on a 12-month assignmentWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications-Post-Secondary Education is an asset-1-2 years of related experience preferred-Demonstrated Superior Customer Service Skills-Experience using Social Media technologies (Skype, Facetime, Google Duo)-Experience with Apple and Android devices to support video conferencing-Solid Problem-Solving Skills-Ability to communicate effectively – listening, written & verbal-Ability to deliver results independently and as a part of a team-Strong Organizational, Prioritization & Time Management SkillsSummaryIf you're interested in the Customer and Technical Support Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • longueuil, québec
    • contract
    • $16.50 per hour
    You want to be a part of an organization that cares about other's people well-being? You have great communication skills, give importance to every details and like to work in a fast paced environment? This position is for you! Salary: 16,50$ an hourSchedule: You have to be available everyday between 11AM and 11PMLocation: LongueuilDuration: 1 monthAdvantagesHere are the benefits of working as a Customer service agent: - Workplace that prioritizes your safety and health; - Continuous learning environment;- Great opportunity to further develop your customer service skills.ResponsibilitiesYour responsibilities as a Customer service agent will be: - Answering and making calls;- Provide a quality customer service in all situations;- Guide, inform and reassure vulnerable clients by remaining calm and communicating well;- Do data entry following the procedures- Meet the requirements regarding the times of the calls and other goals.QualificationsWe are interested in meeting with you if you have the following skills: - You have strong communication skills in the English language (both verbal and written);- You are available full time from Monday to Sunday, between 11AM and 11PM;- You can go work from the office in Longueuil;- You are comfortable with technology;- You like working in a fast paced environment and can work well under pressure; - You have no difficulties adapting to every kind of situation;- You have call center experience (an asset).SummarySalary: 16,50$ an hourSchedule: You have to be available everyday between 11AM and 11PMLocation: LongueuilDuration: 1 monthIf you are interested in this position don't hesitate to apply or to write an email with your updated resume to : florence.lefebvre@randstad.ca and sefika.yelozbek@randstad.ca. If you know someone that could be interested you can also forward their resume to the email addresses written above. Looking forward to talking with you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    You want to be a part of an organization that cares about other's people well-being? You have great communication skills, give importance to every details and like to work in a fast paced environment? This position is for you! Salary: 16,50$ an hourSchedule: You have to be available everyday between 11AM and 11PMLocation: LongueuilDuration: 1 monthAdvantagesHere are the benefits of working as a Customer service agent: - Workplace that prioritizes your safety and health; - Continuous learning environment;- Great opportunity to further develop your customer service skills.ResponsibilitiesYour responsibilities as a Customer service agent will be: - Answering and making calls;- Provide a quality customer service in all situations;- Guide, inform and reassure vulnerable clients by remaining calm and communicating well;- Do data entry following the procedures- Meet the requirements regarding the times of the calls and other goals.QualificationsWe are interested in meeting with you if you have the following skills: - You have strong communication skills in the English language (both verbal and written);- You are available full time from Monday to Sunday, between 11AM and 11PM;- You can go work from the office in Longueuil;- You are comfortable with technology;- You like working in a fast paced environment and can work well under pressure; - You have no difficulties adapting to every kind of situation;- You have call center experience (an asset).SummarySalary: 16,50$ an hourSchedule: You have to be available everyday between 11AM and 11PMLocation: LongueuilDuration: 1 monthIf you are interested in this position don't hesitate to apply or to write an email with your updated resume to : florence.lefebvre@randstad.ca and sefika.yelozbek@randstad.ca. If you know someone that could be interested you can also forward their resume to the email addresses written above. Looking forward to talking with you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • montreal, québec
    • contract
    • $15.00 per hour
    Nous sommes à la recherche de plusieurs agents de service à la clientèle dans le domaine des assurances. Dans ce rôle, vous serez le premier contact avec les clients assurés. Pas de vente, uniquement des appels entrants. Votre tâche sera donc d’offrir un excellent service à la clientèle en étant à l’écoute des clients et en répondant à leurs questions. Agent du service clientèleDurée: temps plein - contrat d'environ 2 mois : travail de la maison, formation sur place;Emplacement : Centre-ville près du métro McGill Vous devez être disponible pour travailler du lundi au vendredi, de 9h00 à 20h00 (37,5 heures par semaine). Salaire : 15$ de l'heure + Bonus de 250$ à la fin du contrat Langues : bilingue ou unilingue : anglais / français Début: 6 décembre AvantagesPourquoi voudriez-vous avoir cette opportunité en tant que représentant au service clientèle ?- Rejoignez un lieu de travail dynamique et en pleine croissance- Mentorat et possibilité de croissance- Bonus de 250 $ à la fin du contrat - Formation disponible pour votre développement professionnel- Travail hybride à domicile et au bureau et week-ends de congé. - Emplacement proche des transports en commun - Emplacement à proximité de restaurants / commerces - Café gratuit sur place et cafétéria agréable - Lieu de travail ouvert ou moderne- Code vestimentaire décontracté - Aide financière mensuelle pour couvrir une partie de l'Internet lorsque vous travaillez à domicile - Appels entrants uniquement - pas de ventes ResponsabilitésEn tant qu'e représentant au service clientèle, dans le domaine des assurances, vous serez responsable de : - Traiter toutes les demandes des clients de manière positive et avec enthousiasme ; appels entrants uniquement. - Prendre la charge de la résolution des problèmes et assurer les suivis ;- Documenter les enjeux et les solutions des membres.QualificationsPour réussir dans ce rôle de représentant au service à la clientèle dans le domaine des assurances, vous devez posséder les compétences et l'expérience suivantes :- Maîtrise de l'anglais et/ou du français professionnel et conversationnel - parlé/écrit.- Expérience en centre de contact, un atout- minimum d'un an de service à la clientèle éprouvé- Excellentes aptitudes à l'écoute active et à la communication, avec la capacité d'entretenir de solides relations de travail.SommaireReprésentant au service clientèleDurée: temps plein - contrat d'environ 2 mois : travail de la maison, formation sur placeEmplacement : Centre-ville près du métro McGill Vous devez être disponible pour travailler du lundi au vendredi, de 9h00 à 20h00 (37,5 heures par semaine). Salaire : 15$ de l'heure + Bonus de 250$ à la fin du contrat Langues : bilingue ou unilingue : anglais / français T’imagines-tu travailler pour cette entreprise dans le domaine de l'assurance ? Appliques directement ici ou écris-nous àflorence.lefebvre@randstad.caAu plaisir! Randstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    Nous sommes à la recherche de plusieurs agents de service à la clientèle dans le domaine des assurances. Dans ce rôle, vous serez le premier contact avec les clients assurés. Pas de vente, uniquement des appels entrants. Votre tâche sera donc d’offrir un excellent service à la clientèle en étant à l’écoute des clients et en répondant à leurs questions. Agent du service clientèleDurée: temps plein - contrat d'environ 2 mois : travail de la maison, formation sur place;Emplacement : Centre-ville près du métro McGill Vous devez être disponible pour travailler du lundi au vendredi, de 9h00 à 20h00 (37,5 heures par semaine). Salaire : 15$ de l'heure + Bonus de 250$ à la fin du contrat Langues : bilingue ou unilingue : anglais / français Début: 6 décembre AvantagesPourquoi voudriez-vous avoir cette opportunité en tant que représentant au service clientèle ?- Rejoignez un lieu de travail dynamique et en pleine croissance- Mentorat et possibilité de croissance- Bonus de 250 $ à la fin du contrat - Formation disponible pour votre développement professionnel- Travail hybride à domicile et au bureau et week-ends de congé. - Emplacement proche des transports en commun - Emplacement à proximité de restaurants / commerces - Café gratuit sur place et cafétéria agréable - Lieu de travail ouvert ou moderne- Code vestimentaire décontracté - Aide financière mensuelle pour couvrir une partie de l'Internet lorsque vous travaillez à domicile - Appels entrants uniquement - pas de ventes ResponsabilitésEn tant qu'e représentant au service clientèle, dans le domaine des assurances, vous serez responsable de : - Traiter toutes les demandes des clients de manière positive et avec enthousiasme ; appels entrants uniquement. - Prendre la charge de la résolution des problèmes et assurer les suivis ;- Documenter les enjeux et les solutions des membres.QualificationsPour réussir dans ce rôle de représentant au service à la clientèle dans le domaine des assurances, vous devez posséder les compétences et l'expérience suivantes :- Maîtrise de l'anglais et/ou du français professionnel et conversationnel - parlé/écrit.- Expérience en centre de contact, un atout- minimum d'un an de service à la clientèle éprouvé- Excellentes aptitudes à l'écoute active et à la communication, avec la capacité d'entretenir de solides relations de travail.SommaireReprésentant au service clientèleDurée: temps plein - contrat d'environ 2 mois : travail de la maison, formation sur placeEmplacement : Centre-ville près du métro McGill Vous devez être disponible pour travailler du lundi au vendredi, de 9h00 à 20h00 (37,5 heures par semaine). Salaire : 15$ de l'heure + Bonus de 250$ à la fin du contrat Langues : bilingue ou unilingue : anglais / français T’imagines-tu travailler pour cette entreprise dans le domaine de l'assurance ? Appliques directement ici ou écris-nous àflorence.lefebvre@randstad.caAu plaisir! Randstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    • montreal, québec
    • contract
    • $15.00 per hour
    We are looking for several customer service agents in the insurance field. In this role, you will be the first contact with insured customers. No sales, only inbound calls. Your job will be to provide excellent customer service by listening to customers and answering their questions. Customer Service AgentDuration: Full time - approximately 2 month contract: work from home, on the job training;Location: Downtown near McGill metro You must be available to work Monday to Friday, from 9:00 am to 8:00 pm (37.5 hours per week). Salary: 15$ per hour + 250$ bonus at the end of the contract Languages: Bilingual or unilingual: English / French Start date: Dec. 6thAdvantagesWhy would you want this opportunity as a Customer Service Representative?- Join a dynamic and growing workplace- Mentorship and growth opportunities- 250 bonus at the end of the contract - Training available for your professional development- Hybrid work from home and office and weekends off. - Location close to public transportation - Location close to restaurants / shops - Free coffee on site and nice cafeteria - Open or modern workplace- Casual dress code - Monthly financial assistance to cover part of the internet when working from home - Incoming calls only - no sales ResponsibilitiesAs a Customer Service Representative, in the insurance field, you will be responsible to - Handle all requests from clients in a positive and enthusiastic manner; inbound calls only - Take responsibility for resolving problems and ensuring follow-ups;- Document members’ issues and solutions.QualificationsTo be successful in this role as a Customer Service Representative in the insurance field, you must have the following skills and experience:• Fluent in professional and conversational English and/or French – spoken/written• Contact center experience, an asset• minimum of one year of proven customer service• Excellent active listening and communication skills with the ability to foster strong working relationshipsSummaryCustomer Service Representative Duration: Full time - 2 month contract: work from home, on the job trainingLocation: Downtown near McGill metro You must be available to work Monday to Friday, from 9:00 am to 8:00 pm (37.5 hours per week). Salary: 15$ per hour + 250$ bonus at the end of the contract Languages: Bilingual or unilingual: English / FrenchCan you imagine working for this company in the insurance industry? Apply directly here or write to us atflorence.lefebvre@randstad.caGood to know you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for several customer service agents in the insurance field. In this role, you will be the first contact with insured customers. No sales, only inbound calls. Your job will be to provide excellent customer service by listening to customers and answering their questions. Customer Service AgentDuration: Full time - approximately 2 month contract: work from home, on the job training;Location: Downtown near McGill metro You must be available to work Monday to Friday, from 9:00 am to 8:00 pm (37.5 hours per week). Salary: 15$ per hour + 250$ bonus at the end of the contract Languages: Bilingual or unilingual: English / French Start date: Dec. 6thAdvantagesWhy would you want this opportunity as a Customer Service Representative?- Join a dynamic and growing workplace- Mentorship and growth opportunities- 250 bonus at the end of the contract - Training available for your professional development- Hybrid work from home and office and weekends off. - Location close to public transportation - Location close to restaurants / shops - Free coffee on site and nice cafeteria - Open or modern workplace- Casual dress code - Monthly financial assistance to cover part of the internet when working from home - Incoming calls only - no sales ResponsibilitiesAs a Customer Service Representative, in the insurance field, you will be responsible to - Handle all requests from clients in a positive and enthusiastic manner; inbound calls only - Take responsibility for resolving problems and ensuring follow-ups;- Document members’ issues and solutions.QualificationsTo be successful in this role as a Customer Service Representative in the insurance field, you must have the following skills and experience:• Fluent in professional and conversational English and/or French – spoken/written• Contact center experience, an asset• minimum of one year of proven customer service• Excellent active listening and communication skills with the ability to foster strong working relationshipsSummaryCustomer Service Representative Duration: Full time - 2 month contract: work from home, on the job trainingLocation: Downtown near McGill metro You must be available to work Monday to Friday, from 9:00 am to 8:00 pm (37.5 hours per week). Salary: 15$ per hour + 250$ bonus at the end of the contract Languages: Bilingual or unilingual: English / FrenchCan you imagine working for this company in the insurance industry? Apply directly here or write to us atflorence.lefebvre@randstad.caGood to know you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • montreal, québec
    • contract
    • $20.00 per hour
    Tu es une personne dynamique, bilingue et passionné par le service à la clientèle ? Tu souhaites travailler dans le confort de ta demeure? Tu as un intérêt pour le domaine boursier ou financier?Et bien cet emploi est pour toi ! Salaire : 20 $ de l'heureHoraire : Lundi au vendredi de 8 h à 18 h 30 Temps plein / 37,5 heures par semaine - possibilité de faire des heures supplémentaires.Contrat de 5 mois - possibilité de prolongation ou de permanence Travail à domicile AvantagesVoici une liste des avantages dont tu pourras bénéficier pour ce poste étant qu'agent au service à la clientèle à Montréal :- Salaire très compétitif- Horaire de jour pendant la semaine - Très belle opportunité pour apprendre plus sur le domaine boursier- Formation rémunérée - une équipe extraordinaire- Travailler à domicile pendant toute la durée du contrat ResponsabilitésEn tant qu'agent au service à la clientèle vous serez responsable de répondre aux demandes des clients par téléphone et courriel. - Répondre aux demandes téléphoniques des clients - Recherche de données actuelles et historiques concernant les paiements de dividendes- Acheminement des paiements aux clients de la sécurité et mise à jour du statut de chaque demande dans le système QualificationsLes qualifications que vous devez avoir pour répondre aux exigences d'un agent au service à la clientèle sont les suivantes:- Minimum 1 an d'expérience en service à la clientèle au téléphone- Parler couramment anglais et français - Excellente connaissance des règles de courtoisie au téléphone et des techniques d’interaction avec la clientèle- Solides aptitudes pour la résolution de problèmes- Capable de bien travailler sous pression et de respecter des échéances à court et à long terme SommaireSalaire : 20 $ de l'heureHoraire : Lundi au vendredi de 8 h à 18 h 30 Temps plein / 37,5 heures par semaine - possibilité de faire des heures supplémentaires.Contrat de 5 mois - possibilité de prolongation ou de permanence Travail à domicile Vous vous reconnaissez au sein de ce poste? N'attendez plus et postulez directement en ligne ou envoyez votre CV directement pour objet "agent domaine boursier".Aussi, si vous connaissez des personnes qui pourraient être intéressées par ce poste, n'hésitez pas à leur fournir nos coordonnées; il nous fera plaisir de les rencontrer!Nous sommes impatients de discuter de cette opportunité avec vous,Florence, Sefika florence.lefebvre@randstad.ca sefika.yelozbek@randstad.ca Randstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    Tu es une personne dynamique, bilingue et passionné par le service à la clientèle ? Tu souhaites travailler dans le confort de ta demeure? Tu as un intérêt pour le domaine boursier ou financier?Et bien cet emploi est pour toi ! Salaire : 20 $ de l'heureHoraire : Lundi au vendredi de 8 h à 18 h 30 Temps plein / 37,5 heures par semaine - possibilité de faire des heures supplémentaires.Contrat de 5 mois - possibilité de prolongation ou de permanence Travail à domicile AvantagesVoici une liste des avantages dont tu pourras bénéficier pour ce poste étant qu'agent au service à la clientèle à Montréal :- Salaire très compétitif- Horaire de jour pendant la semaine - Très belle opportunité pour apprendre plus sur le domaine boursier- Formation rémunérée - une équipe extraordinaire- Travailler à domicile pendant toute la durée du contrat ResponsabilitésEn tant qu'agent au service à la clientèle vous serez responsable de répondre aux demandes des clients par téléphone et courriel. - Répondre aux demandes téléphoniques des clients - Recherche de données actuelles et historiques concernant les paiements de dividendes- Acheminement des paiements aux clients de la sécurité et mise à jour du statut de chaque demande dans le système QualificationsLes qualifications que vous devez avoir pour répondre aux exigences d'un agent au service à la clientèle sont les suivantes:- Minimum 1 an d'expérience en service à la clientèle au téléphone- Parler couramment anglais et français - Excellente connaissance des règles de courtoisie au téléphone et des techniques d’interaction avec la clientèle- Solides aptitudes pour la résolution de problèmes- Capable de bien travailler sous pression et de respecter des échéances à court et à long terme SommaireSalaire : 20 $ de l'heureHoraire : Lundi au vendredi de 8 h à 18 h 30 Temps plein / 37,5 heures par semaine - possibilité de faire des heures supplémentaires.Contrat de 5 mois - possibilité de prolongation ou de permanence Travail à domicile Vous vous reconnaissez au sein de ce poste? N'attendez plus et postulez directement en ligne ou envoyez votre CV directement pour objet "agent domaine boursier".Aussi, si vous connaissez des personnes qui pourraient être intéressées par ce poste, n'hésitez pas à leur fournir nos coordonnées; il nous fera plaisir de les rencontrer!Nous sommes impatients de discuter de cette opportunité avec vous,Florence, Sefika florence.lefebvre@randstad.ca sefika.yelozbek@randstad.ca Randstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    • montreal, québec
    • contract
    • $20.00 per hour
    Are you a dynamic, bilingual person with a passion for customer service? Do you want to work from the comfort of your home? You have an interest in the stock market or financial field? Then this job is for you! Salary: $20 per hourSchedule: Monday to Friday from 8am to 6h30pm Full time / 37.5 hours per week - possibility to do OT5-month contract - possibility of extension or permanency Working at home Advantages- Very competitive salary- Daytime schedule during the week - Very good opportunity to learn more about the stock exchange business.- Paid training - amazing team- Working from home during the whole contract ResponsibilitiesAs a customer service agent, you will be responsible for answering customer requests by phone and email. More in detail: - Responding to telephone inquiries from clients - Researching current and historical data regarding the dividend payments- Routing payments to security clients and updating the status of each inquiry in the tracking system QualificationsThe qualifications you must have to meet the requirements of a customer service agent are as follows:- Minimum 1 year experience in customer service on the telephone- Fluent in English and French - Excellent knowledge of telephone courtesy rules and customer interaction techniques- Strong problem-solving skills- Able to work well under pressure and meet short and long term deadlines SummarySalary: $20 per hourSchedule: Monday to Friday from 8am to 6h30pm Full time / 37.5 hours per week - possibility to do OT5-month contract - possibility of extension or permanency Working at home Do you recognize yourself in this position? Don't wait any longer and apply directly online or send your CV directly to us with the subject "stock customer service agent"In addition, if you know people who are interested in similar positions, please do not hesitate to send them our contact details; we will be happy to help them!We look forward to discussing this opportunity with you,Florence, Sefikasefika.yelozbek@randstad.ca florence.lefebvre@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a dynamic, bilingual person with a passion for customer service? Do you want to work from the comfort of your home? You have an interest in the stock market or financial field? Then this job is for you! Salary: $20 per hourSchedule: Monday to Friday from 8am to 6h30pm Full time / 37.5 hours per week - possibility to do OT5-month contract - possibility of extension or permanency Working at home Advantages- Very competitive salary- Daytime schedule during the week - Very good opportunity to learn more about the stock exchange business.- Paid training - amazing team- Working from home during the whole contract ResponsibilitiesAs a customer service agent, you will be responsible for answering customer requests by phone and email. More in detail: - Responding to telephone inquiries from clients - Researching current and historical data regarding the dividend payments- Routing payments to security clients and updating the status of each inquiry in the tracking system QualificationsThe qualifications you must have to meet the requirements of a customer service agent are as follows:- Minimum 1 year experience in customer service on the telephone- Fluent in English and French - Excellent knowledge of telephone courtesy rules and customer interaction techniques- Strong problem-solving skills- Able to work well under pressure and meet short and long term deadlines SummarySalary: $20 per hourSchedule: Monday to Friday from 8am to 6h30pm Full time / 37.5 hours per week - possibility to do OT5-month contract - possibility of extension or permanency Working at home Do you recognize yourself in this position? Don't wait any longer and apply directly online or send your CV directly to us with the subject "stock customer service agent"In addition, if you know people who are interested in similar positions, please do not hesitate to send them our contact details; we will be happy to help them!We look forward to discussing this opportunity with you,Florence, Sefikasefika.yelozbek@randstad.ca florence.lefebvre@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • mississauga, ontario
    • contract
    Are you a bilingual customer service professional looking for a new challenge? Do enjoy providing great service to customers in need? We are looking to hire a Bilingual Dispatcher to join a dynamic and hardworking team located in Mississauga. This is an opportunity for you to work with a leader in the security and protection industry. French & English written and verbal skills are a must.As a Bilingual Dispatcher, you will be the first point of contact for existing customers and field technicians. See below for more details. Office location: Please note that the position is work from home until further notice, all equipment will be provided.Pay: $19.50/hrTerm: 3 Month Contract & possibility for extensionHours of Operation: Monday to Friday, 7am-11pmSaturday 8am-6pmSunday 8am-5pm*Please note this is a full-time position that requires open availability for a rotating schedule.*What will you be doing as a Bilingual Dispatcher?- Receiving inbound calls from customers in English and French- Accessing and updating account details for customers - Scheduling and rescheduling appointments with field technicians- Transferring phone calls to appropriate departments- Answering general questions and inquiries What can you look forward to?- Entry level opportunity in a call centre environment - Strong potential for permanent hire- Gain experience in an established call centre- Opportunity for growth and development- 3 weeks of paid virtual training combination of in class and job shadowing - Weekly pay- Transit accessibleWhat are we looking for? - Fluency in English and French required- B2B customer experience preferred- Security industry an asset- Previous customer service experience- Working knowledge of basic computer applications - Willingness to learn and a positive attitude - Team player who can work independently Does this sound like the right opportunity for you? Here is how you can apply:1. Apply online using your Randstad profile at www.randstad.ca2. Send your resume to navpreet.sandhu@randstad.ca*Please note, this position is conditional upon a clear criminal background check.*Sara,Navpreet,NavpreetAdvantagesWhat can you look forward to?- Entry level opportunity in a call centre environment - Strong potential for permanent hire- Gain experience in an established call centre- Opportunity for growth and development- 3 weeks of paid virtual training combination of in class and job shadowing - Weekly pay- Transit accessibleResponsibilitiesWhat will you be doing as a Bilingual Dispatcher?- Receiving inbound calls from customers in English and French- Accessing and updating account details for customers - Scheduling and rescheduling appointments with field technicians- Transferring phone calls to appropriate departments- Answering general questions and inquiries QualificationsWhat are we looking for? - Fluency in English and French required- Security industry an asset- Previous customer service experience- Working knowledge of basic computer applications - Willingness to learn and a positive attitude - Team player who can work independentlySummaryAre you a bilingual customer service professional looking for a new challenge? Do enjoy providing great service to customers in need? We are looking to hire a Bilingual Dispatcher to join a dynamic and hardworking team located in Mississauga. This is an opportunity for you to work with a leader in the security and protection industry. French & English written and verbal skills are a must.As a Bilingual Dispatcher, you will be the first point of contact for existing customers and field technicians. See below for more details. Office location: Mississauga (Matheson Rd and Renforth Dr) Please note that the position is work from home until further notice, all equipment will be provided.Pay: $19.50/hrTerm: 3 Month Contract & possibility for extensionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a bilingual customer service professional looking for a new challenge? Do enjoy providing great service to customers in need? We are looking to hire a Bilingual Dispatcher to join a dynamic and hardworking team located in Mississauga. This is an opportunity for you to work with a leader in the security and protection industry. French & English written and verbal skills are a must.As a Bilingual Dispatcher, you will be the first point of contact for existing customers and field technicians. See below for more details. Office location: Please note that the position is work from home until further notice, all equipment will be provided.Pay: $19.50/hrTerm: 3 Month Contract & possibility for extensionHours of Operation: Monday to Friday, 7am-11pmSaturday 8am-6pmSunday 8am-5pm*Please note this is a full-time position that requires open availability for a rotating schedule.*What will you be doing as a Bilingual Dispatcher?- Receiving inbound calls from customers in English and French- Accessing and updating account details for customers - Scheduling and rescheduling appointments with field technicians- Transferring phone calls to appropriate departments- Answering general questions and inquiries What can you look forward to?- Entry level opportunity in a call centre environment - Strong potential for permanent hire- Gain experience in an established call centre- Opportunity for growth and development- 3 weeks of paid virtual training combination of in class and job shadowing - Weekly pay- Transit accessibleWhat are we looking for? - Fluency in English and French required- B2B customer experience preferred- Security industry an asset- Previous customer service experience- Working knowledge of basic computer applications - Willingness to learn and a positive attitude - Team player who can work independently Does this sound like the right opportunity for you? Here is how you can apply:1. Apply online using your Randstad profile at www.randstad.ca2. Send your resume to navpreet.sandhu@randstad.ca*Please note, this position is conditional upon a clear criminal background check.*Sara,Navpreet,NavpreetAdvantagesWhat can you look forward to?- Entry level opportunity in a call centre environment - Strong potential for permanent hire- Gain experience in an established call centre- Opportunity for growth and development- 3 weeks of paid virtual training combination of in class and job shadowing - Weekly pay- Transit accessibleResponsibilitiesWhat will you be doing as a Bilingual Dispatcher?- Receiving inbound calls from customers in English and French- Accessing and updating account details for customers - Scheduling and rescheduling appointments with field technicians- Transferring phone calls to appropriate departments- Answering general questions and inquiries QualificationsWhat are we looking for? - Fluency in English and French required- Security industry an asset- Previous customer service experience- Working knowledge of basic computer applications - Willingness to learn and a positive attitude - Team player who can work independentlySummaryAre you a bilingual customer service professional looking for a new challenge? Do enjoy providing great service to customers in need? We are looking to hire a Bilingual Dispatcher to join a dynamic and hardworking team located in Mississauga. This is an opportunity for you to work with a leader in the security and protection industry. French & English written and verbal skills are a must.As a Bilingual Dispatcher, you will be the first point of contact for existing customers and field technicians. See below for more details. Office location: Mississauga (Matheson Rd and Renforth Dr) Please note that the position is work from home until further notice, all equipment will be provided.Pay: $19.50/hrTerm: 3 Month Contract & possibility for extensionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • montreal, québec
    • contract
    • $17.50 per hour
    Do you have experience in customer service over the phone? Do you enjoy interacting with others? Making outbound calls is not a problem for you? We have something for you! We are currently looking for survey agent for a company in the financial sector. Salary: $17.50 per hour Schedule: Monday to Friday between 8h30AM and 5H00PM. Possibility to adjust afterwards (flexible schedule) Workplace: choice between the office and home.Duration: contract between 2 and 6 months with possibility of extension AdvantagesHere are some of the benefits you could receive for this surveyor position: - Ability to choose between working from the office or working from home; - Stimulating environment, dynamic team; - Equipment provided; - Weekday schedule only.ResponsibilitiesThe following are the tasks you will be required to perform for this Survey Officer position: - Make outbound calls to the phone numbers provided to collect data; - Enter the collected data into the system;- Scheduling phone appointments when people are not available at the time; - Other related duties.QualificationsDo you have the skills required for this position? - Experience in customer service; - Good communication skills; - Time management, pressure management, meeting deadlines;- Bilingualism (an asset);- Knowledge of Word, Excel and Survey Monkey (an asset);- Knowledge of finance (an asset).SummarySalary: $17.50 per hour Schedule: Monday to Friday between 8h30AM and 5H00PM. Possibility to adjust afterwards (flexible schedule) Workplace: choice between the office and home.Duration: contract between 2 and 6 months with possibility of extension You think you can bring your knowledge and your beautiful personality to this company? Apply directly here or write to us atflorence.lefebvre@randstad.ca and sefika.yelozbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have experience in customer service over the phone? Do you enjoy interacting with others? Making outbound calls is not a problem for you? We have something for you! We are currently looking for survey agent for a company in the financial sector. Salary: $17.50 per hour Schedule: Monday to Friday between 8h30AM and 5H00PM. Possibility to adjust afterwards (flexible schedule) Workplace: choice between the office and home.Duration: contract between 2 and 6 months with possibility of extension AdvantagesHere are some of the benefits you could receive for this surveyor position: - Ability to choose between working from the office or working from home; - Stimulating environment, dynamic team; - Equipment provided; - Weekday schedule only.ResponsibilitiesThe following are the tasks you will be required to perform for this Survey Officer position: - Make outbound calls to the phone numbers provided to collect data; - Enter the collected data into the system;- Scheduling phone appointments when people are not available at the time; - Other related duties.QualificationsDo you have the skills required for this position? - Experience in customer service; - Good communication skills; - Time management, pressure management, meeting deadlines;- Bilingualism (an asset);- Knowledge of Word, Excel and Survey Monkey (an asset);- Knowledge of finance (an asset).SummarySalary: $17.50 per hour Schedule: Monday to Friday between 8h30AM and 5H00PM. Possibility to adjust afterwards (flexible schedule) Workplace: choice between the office and home.Duration: contract between 2 and 6 months with possibility of extension You think you can bring your knowledge and your beautiful personality to this company? Apply directly here or write to us atflorence.lefebvre@randstad.ca and sefika.yelozbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • montreal, québec
    • contract
    • $17.50 per hour
    Tu possèdes de l'expérience en service à la clientèle au téléphone? Tu aimes interagir avec les autres? Effectuer des appels sortants n'est pas un problème pour toi? Nous avons ce qu'il te faut!! Nous sommes actuellement à la recherche d'agents de sondage pour une compagnie dans le domaine de la finance. Salaire: 17,50$ de l'heure Horaire: Lundi au vendredi entre 8h30AM et 5H00PM. Possibilité de s'ajuster par la suite (horaire flexible) Lieu de travail: choix entre le bureau et la maison.Durée: contrat entre 2 et 6 mois avec possibilité de prolongation AvantagesVoici les avantages dont tu pourrais bénéficier pour ce poste d'agent de sondage: - Possibilité de choisir entre travailler du bureau ou travailler de la maison; - Environnement stimulant, équipe dynamique; - Matériel fournit; - Horaire de semaine seulement.ResponsabilitésVoici les tâches que tu devras exécuter pour ce poste d'agent de sondage: - Faire des appels sortant aux numéros de téléphone fournis afin de recueillir des données; - Entrer les données recueillies dans le système;- Céduler des rendez-vous téléphoniques lorsque les gens ne sont pas disponibles sur le moment; - Autres tâches connextes.QualificationsAs-tu les compétences requises pour ce poste d'agent de sondage? - Expérience en service à la clientèle; - Bonnes aptitudes communicationnelles; - Organisation du temps, gestion de la pression, respect des délais;- Bilinguisme (un atout);- Connaissance de Word, Excel et Survey Monkey (un atout);- Connaissances en finance (un atout).SommaireSalaire: 17,50$ de l'heure Horaire: Lundi au vendredi entre 8h30AM et 5H00PM. Possibilité de s'ajuster par la suite (horaire flexible) Lieu de travail: choix entre le bureau et la maison.Durée: contrat entre 2 et 6 mois avec possibilité de prolongation Tu penses pouvoir apporter tes connaissances et ta belle personnalité à cette entreprise ? Appliques directement ici ou écris-nous àflorence.lefebvre@randstad.ca et sefika.yelozbek@randstad.caRandstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    Tu possèdes de l'expérience en service à la clientèle au téléphone? Tu aimes interagir avec les autres? Effectuer des appels sortants n'est pas un problème pour toi? Nous avons ce qu'il te faut!! Nous sommes actuellement à la recherche d'agents de sondage pour une compagnie dans le domaine de la finance. Salaire: 17,50$ de l'heure Horaire: Lundi au vendredi entre 8h30AM et 5H00PM. Possibilité de s'ajuster par la suite (horaire flexible) Lieu de travail: choix entre le bureau et la maison.Durée: contrat entre 2 et 6 mois avec possibilité de prolongation AvantagesVoici les avantages dont tu pourrais bénéficier pour ce poste d'agent de sondage: - Possibilité de choisir entre travailler du bureau ou travailler de la maison; - Environnement stimulant, équipe dynamique; - Matériel fournit; - Horaire de semaine seulement.ResponsabilitésVoici les tâches que tu devras exécuter pour ce poste d'agent de sondage: - Faire des appels sortant aux numéros de téléphone fournis afin de recueillir des données; - Entrer les données recueillies dans le système;- Céduler des rendez-vous téléphoniques lorsque les gens ne sont pas disponibles sur le moment; - Autres tâches connextes.QualificationsAs-tu les compétences requises pour ce poste d'agent de sondage? - Expérience en service à la clientèle; - Bonnes aptitudes communicationnelles; - Organisation du temps, gestion de la pression, respect des délais;- Bilinguisme (un atout);- Connaissance de Word, Excel et Survey Monkey (un atout);- Connaissances en finance (un atout).SommaireSalaire: 17,50$ de l'heure Horaire: Lundi au vendredi entre 8h30AM et 5H00PM. Possibilité de s'ajuster par la suite (horaire flexible) Lieu de travail: choix entre le bureau et la maison.Durée: contrat entre 2 et 6 mois avec possibilité de prolongation Tu penses pouvoir apporter tes connaissances et ta belle personnalité à cette entreprise ? Appliques directement ici ou écris-nous àflorence.lefebvre@randstad.ca et sefika.yelozbek@randstad.caRandstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    • north york, ontario
    • contract
    Are you passionate about helping others? Do you enjoy customer interaction? Would you be interested to work for a good cause in a not for profit organization? If you answered yes, then we would like to hear from you! We are currently hiring for customer service representatives to work for a call center to support a not for profit organization with a BC Flooding campaign. Start Date: Tuesday Nov 30th 2021 Hours of Operation: Monday – Sunday from 1:30pm to 10pm EST (must be available to work all days)Salary: $16/per hourLocation: Work from home (Anywhere in Ontario)This is a short contract position, with the potential of being noticed and brought on long term with the company.In this role, you will be receiving inbound calls to process donations and/or submit financial aid applications. Training will be provided. There is no outbound calls or sales calls.Advantages• 4% vacation pay on every check• Paid weekly• Community care during this current pandemic• Benefits package available at a reduced rate from Day 1• Great company culture• Work from the comfort of your own home• Great experienceResponsibilities- Handle a high volume of inbound calls.- Taking customer donations and processing it - Receiving calls from people that were impacted by the floods and submitting financial aid applications - Empathize with the callers and provide them with an exceptional customer service- Data entry and accurately updating caller profiles - Assisting customers with any questions or concerns they may haveQualifications• Must be fluent in English• Must be skilled on a computer• Must have own personal computer or laptop to use, with high speed Internet and a headset or ear phones• Must be able to pass a criminal background check (We will pay for the check!)• Customer service experience is required • Previous contact center experience is an assetSummary- Apply directly on this site- Email your resume to us at yasameen.aljanabi@randstad.ca with subject line "BC Flooding - Customer Service"Human ForwardRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about helping others? Do you enjoy customer interaction? Would you be interested to work for a good cause in a not for profit organization? If you answered yes, then we would like to hear from you! We are currently hiring for customer service representatives to work for a call center to support a not for profit organization with a BC Flooding campaign. Start Date: Tuesday Nov 30th 2021 Hours of Operation: Monday – Sunday from 1:30pm to 10pm EST (must be available to work all days)Salary: $16/per hourLocation: Work from home (Anywhere in Ontario)This is a short contract position, with the potential of being noticed and brought on long term with the company.In this role, you will be receiving inbound calls to process donations and/or submit financial aid applications. Training will be provided. There is no outbound calls or sales calls.Advantages• 4% vacation pay on every check• Paid weekly• Community care during this current pandemic• Benefits package available at a reduced rate from Day 1• Great company culture• Work from the comfort of your own home• Great experienceResponsibilities- Handle a high volume of inbound calls.- Taking customer donations and processing it - Receiving calls from people that were impacted by the floods and submitting financial aid applications - Empathize with the callers and provide them with an exceptional customer service- Data entry and accurately updating caller profiles - Assisting customers with any questions or concerns they may haveQualifications• Must be fluent in English• Must be skilled on a computer• Must have own personal computer or laptop to use, with high speed Internet and a headset or ear phones• Must be able to pass a criminal background check (We will pay for the check!)• Customer service experience is required • Previous contact center experience is an assetSummary- Apply directly on this site- Email your resume to us at yasameen.aljanabi@randstad.ca with subject line "BC Flooding - Customer Service"Human ForwardRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • montreal, québec
    • contract
    • $20.00 per hour
    Are you interested in the retail and fashion industry? Do you have customer service experience over the phone and in-person? You are recognized to have a good dynamism and want to collaborate to help a luxury brand to offer the best services?We are currently looking for 2 bilingual (English/French) customer service agents with experience in customer service over the phone or in-person for a great company working in the luxury business.Position: Customer Service AgentSalary: 20$Hours: Monday to Friday from 6:00 am to 08:00 pm and Saturday from 8:00 am to 05:00 pmStart of employment: In two weeks#workfromhome #remotejob #fashion #hiringnow #bilingual #customerservice #retail #randstad #montrealjobs Advantages- Ability to gain permanence after 5 months - pleasant environment especially for fashion lovers- Work from home - advantageous salaryResponsibilitiesSome of what you’ll do:- Manage calls, emails and chats in a timely, friendly and effective manner- Identify and assess customers’ needs to reach solutions and achieve satisfaction- Keep records of communication with customers and records of transactions- Communicate and coordinate with internal departments when necessary- Manage and distribute Return Authorization numbersQualificationsSome of what you’ll need:· Previous experience in customer service, minimum 2 years.· Excellent phone and people skills· Dynamic and organized· Fluent English and French · Comfortable learning new software’s· Knowledge of Momentis and Zendesk an assetSummaryPosition: Customer Service Representative Salary: 20$Hours: Monday to Friday from 6:00 am to 08:00 pm and Saturday from 8:00 am to 05:00 pmStart of employment: in two weeksDo you recognize yourself or know anybody that fits the position qualifications and loves the fashion industry! Email us directly with the subject "Client Service Representative - Apparel industry" Jessica / SefikaFlorence Sefika.YelOzbek@randstad.caflorence.lefebvre@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you interested in the retail and fashion industry? Do you have customer service experience over the phone and in-person? You are recognized to have a good dynamism and want to collaborate to help a luxury brand to offer the best services?We are currently looking for 2 bilingual (English/French) customer service agents with experience in customer service over the phone or in-person for a great company working in the luxury business.Position: Customer Service AgentSalary: 20$Hours: Monday to Friday from 6:00 am to 08:00 pm and Saturday from 8:00 am to 05:00 pmStart of employment: In two weeks#workfromhome #remotejob #fashion #hiringnow #bilingual #customerservice #retail #randstad #montrealjobs Advantages- Ability to gain permanence after 5 months - pleasant environment especially for fashion lovers- Work from home - advantageous salaryResponsibilitiesSome of what you’ll do:- Manage calls, emails and chats in a timely, friendly and effective manner- Identify and assess customers’ needs to reach solutions and achieve satisfaction- Keep records of communication with customers and records of transactions- Communicate and coordinate with internal departments when necessary- Manage and distribute Return Authorization numbersQualificationsSome of what you’ll need:· Previous experience in customer service, minimum 2 years.· Excellent phone and people skills· Dynamic and organized· Fluent English and French · Comfortable learning new software’s· Knowledge of Momentis and Zendesk an assetSummaryPosition: Customer Service Representative Salary: 20$Hours: Monday to Friday from 6:00 am to 08:00 pm and Saturday from 8:00 am to 05:00 pmStart of employment: in two weeksDo you recognize yourself or know anybody that fits the position qualifications and loves the fashion industry! Email us directly with the subject "Client Service Representative - Apparel industry" Jessica / SefikaFlorence Sefika.YelOzbek@randstad.caflorence.lefebvre@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • montreal, québec
    • contract
    • $20.00 per hour
    Est-ce que le monde de la mode vous intéresse et vous passionne? Avez-vous de l’expérience en service à la clientèle au téléphone et en personne? Vous êtes reconnu pour avoir un bon dynamisme et souhaitez collaborer pour aider une marque de luxe à offrir les meilleurs services ? Nous recherchons présentement 4 agents de service à la clientèle BILINGUE (Anglais - français) ayant de l'expérience dans le domaine du service à la clientèle au téléphone ou en personne pour une très belle compagnie qui œuvre dans le domaine du luxe.Salaire : 20$.Heures d'ouverture : Du lundi au vendredi de 6h00 à 20h00 et le samedi de 8h00 à 17h00.Avantages- Possibilité de gagner la permanence après 5 mois - Environnement agréable- Travail à domicile - Salaire avantageuxResponsabilitésVoici un aperçu de ce que vous ferez :- Gérer les appels, courriels et chats de manière rapide, amicale et efficace.- Identifier et évaluer les besoins des clients pour trouver des solutions et obtenir leur satisfaction- Tenir des registres des communications avec les clients et des transactions.- Communiquer et coordonner avec les services internes si nécessaire- Gérer et distribuer les numéros d'autorisation de retourQualificationsCe dont vous aurez besoin :- Expérience préalable dans le domaine du service clientèle, minimum 2 ans.- Excellentes compétences téléphoniques et relationnelles- Dynamique et organisé- Anglais et français courants - À l'aise pour apprendre de nouveaux logiciels- Connaissance de Momentis et Zendesk un atoutSommairePoste : Représentant du service à la clientèle Salaire : 19$-20$Heures d'ouverture : Du lundi au vendredi de 6h00 à 20h00 et le samedi de 8h00 à 17h00.Début de l'emploi : 17 novembre Vous vous reconnaissez ou connaissez quelqu'un qui correspond aux qualifications du poste et qui aime l'industrie de la mode ! Envoyez-nous directement un courriel avec pour objet "Représentant du service à la clientèle - Industrie de la mode". Jessica / SefikaFlorence Sefika.YelOzbek@randstad.caflorence.lefebvre@randstad.caRandstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    Est-ce que le monde de la mode vous intéresse et vous passionne? Avez-vous de l’expérience en service à la clientèle au téléphone et en personne? Vous êtes reconnu pour avoir un bon dynamisme et souhaitez collaborer pour aider une marque de luxe à offrir les meilleurs services ? Nous recherchons présentement 4 agents de service à la clientèle BILINGUE (Anglais - français) ayant de l'expérience dans le domaine du service à la clientèle au téléphone ou en personne pour une très belle compagnie qui œuvre dans le domaine du luxe.Salaire : 20$.Heures d'ouverture : Du lundi au vendredi de 6h00 à 20h00 et le samedi de 8h00 à 17h00.Avantages- Possibilité de gagner la permanence après 5 mois - Environnement agréable- Travail à domicile - Salaire avantageuxResponsabilitésVoici un aperçu de ce que vous ferez :- Gérer les appels, courriels et chats de manière rapide, amicale et efficace.- Identifier et évaluer les besoins des clients pour trouver des solutions et obtenir leur satisfaction- Tenir des registres des communications avec les clients et des transactions.- Communiquer et coordonner avec les services internes si nécessaire- Gérer et distribuer les numéros d'autorisation de retourQualificationsCe dont vous aurez besoin :- Expérience préalable dans le domaine du service clientèle, minimum 2 ans.- Excellentes compétences téléphoniques et relationnelles- Dynamique et organisé- Anglais et français courants - À l'aise pour apprendre de nouveaux logiciels- Connaissance de Momentis et Zendesk un atoutSommairePoste : Représentant du service à la clientèle Salaire : 19$-20$Heures d'ouverture : Du lundi au vendredi de 6h00 à 20h00 et le samedi de 8h00 à 17h00.Début de l'emploi : 17 novembre Vous vous reconnaissez ou connaissez quelqu'un qui correspond aux qualifications du poste et qui aime l'industrie de la mode ! Envoyez-nous directement un courriel avec pour objet "Représentant du service à la clientèle - Industrie de la mode". Jessica / SefikaFlorence Sefika.YelOzbek@randstad.caflorence.lefebvre@randstad.caRandstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    • saint john, new brunswick
    • contract
    We are looking for a few Customer and Technical Support Representatives for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation - $14 per hour- Monday to Friday- No weekends- Rotating shifts between 8am to 10pm- Rotating 2 weeks on-site and 2 weeks remote- Work in Saint John, NB -Work full-time business hours on a 12-month assignmentWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications-Post-Secondary Education is an asset-1-2 years of related experience preferred-Demonstrated Superior Customer Service Skills-Experience using Social Media technologies (Skype, Facetime, Google Duo)-Experience with Apple and Android devices to support video conferencing-Solid Problem-Solving Skills-Ability to communicate effectively – listening, written & verbal-Ability to deliver results independently and as a part of a team-Strong Organizational, Prioritization & Time Management SkillsSummaryIf you're interested in the Customer and Technical Support Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for a few Customer and Technical Support Representatives for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation - $14 per hour- Monday to Friday- No weekends- Rotating shifts between 8am to 10pm- Rotating 2 weeks on-site and 2 weeks remote- Work in Saint John, NB -Work full-time business hours on a 12-month assignmentWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications-Post-Secondary Education is an asset-1-2 years of related experience preferred-Demonstrated Superior Customer Service Skills-Experience using Social Media technologies (Skype, Facetime, Google Duo)-Experience with Apple and Android devices to support video conferencing-Solid Problem-Solving Skills-Ability to communicate effectively – listening, written & verbal-Ability to deliver results independently and as a part of a team-Strong Organizational, Prioritization & Time Management SkillsSummaryIf you're interested in the Customer and Technical Support Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • north york, ontario
    • contract
    Randstad is Hiring a Call Center and Customer Service Representative for a company in the in the Greater Toronto area!Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of December 13, 2021Industry: Professional Services (Financial, HR, and Healthcare)Pay rate:- $17.50/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in the greater Toronto area)When?- Training starts December 13, 2021Hours of Operation:Monday - Friday8 AM to 8 PM (May be slightly different due to time zones)Advantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc.-Processing transactions such as health enrollments, tax and direct deposit updates, etc.-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $17.5/hour Start date: December 13, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring a Call Center and Customer Service Representative for a company in the in the Greater Toronto area!Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of December 13, 2021Industry: Professional Services (Financial, HR, and Healthcare)Pay rate:- $17.50/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in the greater Toronto area)When?- Training starts December 13, 2021Hours of Operation:Monday - Friday8 AM to 8 PM (May be slightly different due to time zones)Advantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc.-Processing transactions such as health enrollments, tax and direct deposit updates, etc.-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $17.5/hour Start date: December 13, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • winnipeg, manitoba
    • contract
    Randstad is Hiring a Call Center and Customer Service Representative for a company in Manitoba. Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of December 13, 2021Industry: professional services (Financial, HR, and Healthcare)Pay rate:- $15/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in Manitoba)When?- Training starts December 13, 2021Hours of Operation:Monday - Friday 8am - 8pm ESTAdvantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $15/hour Start date: December 13, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring a Call Center and Customer Service Representative for a company in Manitoba. Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of December 13, 2021Industry: professional services (Financial, HR, and Healthcare)Pay rate:- $15/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in Manitoba)When?- Training starts December 13, 2021Hours of Operation:Monday - Friday 8am - 8pm ESTAdvantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $15/hour Start date: December 13, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • montreal, québec
    • contract
    • $20.00 per hour
    Are you a dynamic, bilingual person with a passion for customer service? Do you want to work from the comfort of your home? You have an interest in the stock market or financial field? Then this job is for you! Salary: $20 per hourSchedule: Monday to Friday from 8am to 6h30pm Full time / 37.5 hours per week - possibility to do OT5-month contract - possibility of extension or permanency Working at home Advantages- Very competitive salary- Daytime schedule during the week - Very good opportunity to learn more about the stock exchange business.- Paid training - amazing team- Working from home during the whole contract ResponsibilitiesAs a customer service agent, you will be responsible for answering customer requests by phone and email. More in detail: - Responding to telephone inquiries from clients - Researching current and historical data regarding the dividend payments- Routing payments to security clients and updating the status of each inquiry in the tracking system QualificationsThe qualifications you must have to meet the requirements of a customer service agent are as follows:- Minimum 1 year experience in customer service on the telephone- Fluent in English and French - Excellent knowledge of telephone courtesy rules and customer interaction techniques- Strong problem-solving skills- Able to work well under pressure and meet short and long term deadlines SummarySalary: $20 per hourSchedule: Monday to Friday from 8am to 6h30pm Full time / 37.5 hours per week - possibility to do OT5-month contract - possibility of extension or permanency Working at home Do you recognize yourself in this position? Don't wait any longer and apply directly online or send your CV directly to us with the subject "stock customer service agent"In addition, if you know people who are interested in similar positions, please do not hesitate to send them our contact details; we will be happy to help them!We look forward to discussing this opportunity with you,Florence, Sefikasefika.yelozbek@randstad.ca florence.lefebvre@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a dynamic, bilingual person with a passion for customer service? Do you want to work from the comfort of your home? You have an interest in the stock market or financial field? Then this job is for you! Salary: $20 per hourSchedule: Monday to Friday from 8am to 6h30pm Full time / 37.5 hours per week - possibility to do OT5-month contract - possibility of extension or permanency Working at home Advantages- Very competitive salary- Daytime schedule during the week - Very good opportunity to learn more about the stock exchange business.- Paid training - amazing team- Working from home during the whole contract ResponsibilitiesAs a customer service agent, you will be responsible for answering customer requests by phone and email. More in detail: - Responding to telephone inquiries from clients - Researching current and historical data regarding the dividend payments- Routing payments to security clients and updating the status of each inquiry in the tracking system QualificationsThe qualifications you must have to meet the requirements of a customer service agent are as follows:- Minimum 1 year experience in customer service on the telephone- Fluent in English and French - Excellent knowledge of telephone courtesy rules and customer interaction techniques- Strong problem-solving skills- Able to work well under pressure and meet short and long term deadlines SummarySalary: $20 per hourSchedule: Monday to Friday from 8am to 6h30pm Full time / 37.5 hours per week - possibility to do OT5-month contract - possibility of extension or permanency Working at home Do you recognize yourself in this position? Don't wait any longer and apply directly online or send your CV directly to us with the subject "stock customer service agent"In addition, if you know people who are interested in similar positions, please do not hesitate to send them our contact details; we will be happy to help them!We look forward to discussing this opportunity with you,Florence, Sefikasefika.yelozbek@randstad.ca florence.lefebvre@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • montreal, québec
    • contract
    • $20.00 per hour
    Tu es une personne dynamique, bilingue et passionné par le service à la clientèle ? Tu souhaites travailler dans le confort de ta demeure? Tu as un intérêt pour le domaine boursier ou financier?Et bien cet emploi est pour toi ! Salaire : 20 $ de l'heureHoraire : Lundi au vendredi de 8 h à 18 h 30 Temps plein / 37,5 heures par semaine - possibilité de faire des heures supplémentaires.Contrat de 5 mois - possibilité de prolongation ou de permanence Travail à domicile AvantagesVoici une liste des avantages dont tu pourras bénéficier pour ce poste étant qu'agent au service à la clientèle à Montréal :- Salaire très compétitif- Horaire de jour pendant la semaine - Très belle opportunité pour apprendre plus sur le domaine boursier- Formation rémunérée - une équipe extraordinaire- Travailler à domicile pendant toute la durée du contrat ResponsabilitésEn tant qu'agent au service à la clientèle vous serez responsable de répondre aux demandes des clients par téléphone et courriel. - Répondre aux demandes téléphoniques des clients - Recherche de données actuelles et historiques concernant les paiements de dividendes- Acheminement des paiements aux clients de la sécurité et mise à jour du statut de chaque demande dans le système QualificationsLes qualifications que vous devez avoir pour répondre aux exigences d'un agent au service à la clientèle sont les suivantes:- Minimum 1 an d'expérience en service à la clientèle au téléphone- Parler couramment anglais et français - Excellente connaissance des règles de courtoisie au téléphone et des techniques d’interaction avec la clientèle- Solides aptitudes pour la résolution de problèmes- Capable de bien travailler sous pression et de respecter des échéances à court et à long terme SommaireSalaire : 20 $ de l'heureHoraire : Lundi au vendredi de 8 h à 18 h 30 Temps plein / 37,5 heures par semaine - possibilité de faire des heures supplémentaires.Contrat de 5 mois - possibilité de prolongation ou de permanence Travail à domicile Vous vous reconnaissez au sein de ce poste? N'attendez plus et postulez directement en ligne ou envoyez votre CV directement pour objet "agent domaine boursier".Aussi, si vous connaissez des personnes qui pourraient être intéressées par ce poste, n'hésitez pas à leur fournir nos coordonnées; il nous fera plaisir de les rencontrer!Nous sommes impatients de discuter de cette opportunité avec vous,Florence, Sefika florence.lefebvre@randstad.ca sefika.yelozbek@randstad.ca Randstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    Tu es une personne dynamique, bilingue et passionné par le service à la clientèle ? Tu souhaites travailler dans le confort de ta demeure? Tu as un intérêt pour le domaine boursier ou financier?Et bien cet emploi est pour toi ! Salaire : 20 $ de l'heureHoraire : Lundi au vendredi de 8 h à 18 h 30 Temps plein / 37,5 heures par semaine - possibilité de faire des heures supplémentaires.Contrat de 5 mois - possibilité de prolongation ou de permanence Travail à domicile AvantagesVoici une liste des avantages dont tu pourras bénéficier pour ce poste étant qu'agent au service à la clientèle à Montréal :- Salaire très compétitif- Horaire de jour pendant la semaine - Très belle opportunité pour apprendre plus sur le domaine boursier- Formation rémunérée - une équipe extraordinaire- Travailler à domicile pendant toute la durée du contrat ResponsabilitésEn tant qu'agent au service à la clientèle vous serez responsable de répondre aux demandes des clients par téléphone et courriel. - Répondre aux demandes téléphoniques des clients - Recherche de données actuelles et historiques concernant les paiements de dividendes- Acheminement des paiements aux clients de la sécurité et mise à jour du statut de chaque demande dans le système QualificationsLes qualifications que vous devez avoir pour répondre aux exigences d'un agent au service à la clientèle sont les suivantes:- Minimum 1 an d'expérience en service à la clientèle au téléphone- Parler couramment anglais et français - Excellente connaissance des règles de courtoisie au téléphone et des techniques d’interaction avec la clientèle- Solides aptitudes pour la résolution de problèmes- Capable de bien travailler sous pression et de respecter des échéances à court et à long terme SommaireSalaire : 20 $ de l'heureHoraire : Lundi au vendredi de 8 h à 18 h 30 Temps plein / 37,5 heures par semaine - possibilité de faire des heures supplémentaires.Contrat de 5 mois - possibilité de prolongation ou de permanence Travail à domicile Vous vous reconnaissez au sein de ce poste? N'attendez plus et postulez directement en ligne ou envoyez votre CV directement pour objet "agent domaine boursier".Aussi, si vous connaissez des personnes qui pourraient être intéressées par ce poste, n'hésitez pas à leur fournir nos coordonnées; il nous fera plaisir de les rencontrer!Nous sommes impatients de discuter de cette opportunité avec vous,Florence, Sefika florence.lefebvre@randstad.ca sefika.yelozbek@randstad.ca Randstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    • ottawa, ontario
    • contract
    • $18.64 per hour
    Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Monday-Friday work week- Pay at 18.64/hr - Hours of work between 8am and 8pm- Accessible by public transit (parking not available)- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner - these calls will be an average of 30 minutes each- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Bilingualism in French and English will be considered a strong asset- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryIf all of the above sounds like you, please apply directly to this posting!Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for this position will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Monday-Friday work week- Pay at 18.64/hr - Hours of work between 8am and 8pm- Accessible by public transit (parking not available)- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner - these calls will be an average of 30 minutes each- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Bilingualism in French and English will be considered a strong asset- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryIf all of the above sounds like you, please apply directly to this posting!Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for this position will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • mississauga, ontario
    • contract
    We are looking for a Client Supply Chain Specialist for a 6 MONTH temporary opportunity in Mississauga. The ideal candidate will be responsible for providing exceptional customer service to internal and external customers, proactively addressing customer and service issues, and ensuring that all Customer orders are shipped complete, on time and within dedicated time commitments. Position: Client Supply Chain Specialist Employment Duration: 6 month contractSalary: $26/hrHours: Monday - Friday, 7:30am - 4:00pm Location: Mississauga, ON (Airport Rd. & Derry Rd E.)If you are interested in hearing more, please email your resume to shiela.perez@randstad.ca! AdvantagesAdvantages of the Client Supply Chain Specialist include:> Competitive Salary > Free Parking On-site / Transit Accessible> Great company culture> Constant support from colleagues and managementResponsibilities> Responsible for timely and accurate account and orders management for various assigned customers / clients via direct communication with the account’s buyers> Perform daily audit of open orders, including research and rescheduling of current open orders > Review orders for completeness and accuracy. > Acquire needed information and/or approvals prior to releasing order for shipment (i.e.: pricing discrepancies, approval to ship close-dated cases, etc.)> Schedule dock appointments for customers and maintain appointments within scheduling application> Management of delivered orders through in-house Transportation Department> Coordinate with Manager, Client Supply Chain , Production Planner, Supply Chain Director, Warehouse Manager, to ensure that additional product requirements (promotion planned, new Distribution Centres or store, etc.) received from customer contacts are communicated and understood;> Directly responsible for determining whether substitutions / date changes are required for order fulfillment based upon projected shortages as compared to planned production / scheduled transfers/aging inventory;> Confidently build strong customer relationships while supporting sales personnel in identifying customer order practices that are inconsistent with company’s service level agreement > Resolve issues & identify process improvements;> Manage the cost effective depletion of close dated/aged inventory and discontinued items at company owned bottling operations and at co-packer locations;> Confirm receipt of orders to customers> Maintain requirements in customer’s vendor sub-systems> Responsible for performing daily price match verification> Keeping records for auditing purposes> Creation and scheduling of interplant transfers to insure on time available inventory for orders;> Create associated documentation (i.e. Trade Sales and Export Sales).​​> Review of the reports to ensure that errors are corrected and customer files are updated to include new items and communicate data revisions;> Monitor reports of new product implementation to keep informed of pending new customers and/or production as needed.> Provide A/R with invoice management assistance to resolve short/over payments and claims; communicate issue, root cause and resolution to internal and external customers in a timely manner;> Manage returns, damage claims and complaints; communicate cause and resolution to affected/responsible business partners, assign action items to appropriate personnel and ensure approval is obtained> Ensure root cause accuracy and completeness of Supply Chain Key Performance Indicators;> Participate in team initiatives to further continuous improvement> Administrative tasks or other duties as assignedQualificationsWhat we are looking for an Client Supply Chain Specialist: > Bachelor’s degree preferred or 3 – 5 years work experience in a customer service environment> Consumer Packaged Goods Industry experience and knowledge is desirable> Six Sigma Process Improvement training/certification is an asset> Solid experience with SAP> Solid organization skills with ability to meet multiple deadlines> Strong skills in Excel, Outlook, and Microsoft Access> Seeks opportunity for continuous improvement & resilient> Ability to multitask in a fast pace environment & work well under pressure> Independent worker, self-directed and adaptable to change> Bilingual French/ English is an assetSummaryHow to Apply?1. Send your resume to shiela.perez@randstad.ca !2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to shiela.perez@randstad.ca , along with your resume.Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to paul.mesiona@randstad.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for a Client Supply Chain Specialist for a 6 MONTH temporary opportunity in Mississauga. The ideal candidate will be responsible for providing exceptional customer service to internal and external customers, proactively addressing customer and service issues, and ensuring that all Customer orders are shipped complete, on time and within dedicated time commitments. Position: Client Supply Chain Specialist Employment Duration: 6 month contractSalary: $26/hrHours: Monday - Friday, 7:30am - 4:00pm Location: Mississauga, ON (Airport Rd. & Derry Rd E.)If you are interested in hearing more, please email your resume to shiela.perez@randstad.ca! AdvantagesAdvantages of the Client Supply Chain Specialist include:> Competitive Salary > Free Parking On-site / Transit Accessible> Great company culture> Constant support from colleagues and managementResponsibilities> Responsible for timely and accurate account and orders management for various assigned customers / clients via direct communication with the account’s buyers> Perform daily audit of open orders, including research and rescheduling of current open orders > Review orders for completeness and accuracy. > Acquire needed information and/or approvals prior to releasing order for shipment (i.e.: pricing discrepancies, approval to ship close-dated cases, etc.)> Schedule dock appointments for customers and maintain appointments within scheduling application> Management of delivered orders through in-house Transportation Department> Coordinate with Manager, Client Supply Chain , Production Planner, Supply Chain Director, Warehouse Manager, to ensure that additional product requirements (promotion planned, new Distribution Centres or store, etc.) received from customer contacts are communicated and understood;> Directly responsible for determining whether substitutions / date changes are required for order fulfillment based upon projected shortages as compared to planned production / scheduled transfers/aging inventory;> Confidently build strong customer relationships while supporting sales personnel in identifying customer order practices that are inconsistent with company’s service level agreement > Resolve issues & identify process improvements;> Manage the cost effective depletion of close dated/aged inventory and discontinued items at company owned bottling operations and at co-packer locations;> Confirm receipt of orders to customers> Maintain requirements in customer’s vendor sub-systems> Responsible for performing daily price match verification> Keeping records for auditing purposes> Creation and scheduling of interplant transfers to insure on time available inventory for orders;> Create associated documentation (i.e. Trade Sales and Export Sales).​​> Review of the reports to ensure that errors are corrected and customer files are updated to include new items and communicate data revisions;> Monitor reports of new product implementation to keep informed of pending new customers and/or production as needed.> Provide A/R with invoice management assistance to resolve short/over payments and claims; communicate issue, root cause and resolution to internal and external customers in a timely manner;> Manage returns, damage claims and complaints; communicate cause and resolution to affected/responsible business partners, assign action items to appropriate personnel and ensure approval is obtained> Ensure root cause accuracy and completeness of Supply Chain Key Performance Indicators;> Participate in team initiatives to further continuous improvement> Administrative tasks or other duties as assignedQualificationsWhat we are looking for an Client Supply Chain Specialist: > Bachelor’s degree preferred or 3 – 5 years work experience in a customer service environment> Consumer Packaged Goods Industry experience and knowledge is desirable> Six Sigma Process Improvement training/certification is an asset> Solid experience with SAP> Solid organization skills with ability to meet multiple deadlines> Strong skills in Excel, Outlook, and Microsoft Access> Seeks opportunity for continuous improvement & resilient> Ability to multitask in a fast pace environment & work well under pressure> Independent worker, self-directed and adaptable to change> Bilingual French/ English is an assetSummaryHow to Apply?1. Send your resume to shiela.perez@randstad.ca !2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to shiela.perez@randstad.ca , along with your resume.Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to paul.mesiona@randstad.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • north york, ontario
    • contract
    Are you interested in technology and have a passion for sales/customer service? As you tech-savvy or have experience with IT sales (i.e. Best Buy)? Are you looking for a long-term contract with career growth potential and permanent potential? If so, we have the perfect role for you!We are currently hiring for an Inside Sales Support Representative for our client, a Fortune 50 company and an IT giant! This is a great opportunity if you want to work with an internationally known technologies company while demonstrating your tech-savvy knowledge and sales skills.This opportunity would be great for someone looking to grow from a junior assistant sales admin and develop further within the company.Advantages- Work for an internationally well-known technologies company- Work from Home- North York location - Close to Victoria Park and Finch Ave E- 12-month contract!- Possibility of permanent hire- $17.29/hr (English only) - $23.78/hour (Bilingual only)- Monday to Friday - No weekends- 40 hours/week - regular daytime hours- 9am to 6pm- Ideal start date: November 29th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Inside Sales Support Representative, you would be responsible for:• Responding to customer inquiries• Selling products and services (via telephone, web, and email) to specified customer segments• Processing purchase orders• Processing customer returns, complaints, and invoice issues• Day to day administrative tasks as neededQualificationsMinimum 1 years of inside sales experience - technology sales experience preferredProficient in MS Office toolsExcellent communication skillsStrong drive to exceed goal - strong initiativeStrong attention to detailSummaryIf you are interested in the Inside Sales Representative role with an internationally well-known technologies company, please apply online at www.randstad. ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you interested in technology and have a passion for sales/customer service? As you tech-savvy or have experience with IT sales (i.e. Best Buy)? Are you looking for a long-term contract with career growth potential and permanent potential? If so, we have the perfect role for you!We are currently hiring for an Inside Sales Support Representative for our client, a Fortune 50 company and an IT giant! This is a great opportunity if you want to work with an internationally known technologies company while demonstrating your tech-savvy knowledge and sales skills.This opportunity would be great for someone looking to grow from a junior assistant sales admin and develop further within the company.Advantages- Work for an internationally well-known technologies company- Work from Home- North York location - Close to Victoria Park and Finch Ave E- 12-month contract!- Possibility of permanent hire- $17.29/hr (English only) - $23.78/hour (Bilingual only)- Monday to Friday - No weekends- 40 hours/week - regular daytime hours- 9am to 6pm- Ideal start date: November 29th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Inside Sales Support Representative, you would be responsible for:• Responding to customer inquiries• Selling products and services (via telephone, web, and email) to specified customer segments• Processing purchase orders• Processing customer returns, complaints, and invoice issues• Day to day administrative tasks as neededQualificationsMinimum 1 years of inside sales experience - technology sales experience preferredProficient in MS Office toolsExcellent communication skillsStrong drive to exceed goal - strong initiativeStrong attention to detailSummaryIf you are interested in the Inside Sales Representative role with an internationally well-known technologies company, please apply online at www.randstad. ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • markham, ontario
    • contract
    Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 6 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour, and work remotely until further notice (supporting Markham, ON office). Advantages• Gain experience working for a well-known insurance company• Earn a rate of $17.44 per hour• Full time hours on a 6 month contract- MUST be available for shifts between 8:00am and 8:00pm Monday - Friday• Work remotely until further notice (supporting Markham, ON office)Responsibilities• Provide "first in class” service to our customers/brokers by supporting billing telephone inquiries in a professional, timely and courteous manner.• Investigate and resolve discrepancies in a joint effort with our brokers and underwriters on billing related matters.• Act as Company Ambassadors in supporting inbound insurance/claims inquiring customers with an accurate and efficient triage to the appropriate team for further assistance.• Communicate clearly, effectively and empathetically to customers both through telephony and electronic means via email resolving issues and ability to describe various programs/services available to our customers.• Interpret and identify the customer’s needs and respond appropriately and professionally.• Obtain relevant information systematically to provide a seamless interaction with our customers when supporting their inquiry.• Take ownership of customer relations through service and commitment to follow through.Qualifications• 1 - 2 years experience in a contact center environment• Excellent telephone manner and communication skills• Must be flexible with respect to working hours –needs• Prior customer service experience in a similar role• Bilingual French knowledge an asset• Ability to multi-task in a fast paced space.• Quick to adapt to an evolving surrounding.• Proficiency in word processing, excel and various web-based programs/Windows applications.• Clear and concise supportive communication and interpersonal skills.• Analyze and resolve customer concerns (problem solving skills).• Attendance and punctuality is imperative.• Handling a minimum of 70+ calls per day: high achiever will handled 100 calls per daySummaryAre you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 6 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour, and work remotely until further notice (supporting Markham, ON office). Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 6 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour, and work remotely until further notice (supporting Markham, ON office). Advantages• Gain experience working for a well-known insurance company• Earn a rate of $17.44 per hour• Full time hours on a 6 month contract- MUST be available for shifts between 8:00am and 8:00pm Monday - Friday• Work remotely until further notice (supporting Markham, ON office)Responsibilities• Provide "first in class” service to our customers/brokers by supporting billing telephone inquiries in a professional, timely and courteous manner.• Investigate and resolve discrepancies in a joint effort with our brokers and underwriters on billing related matters.• Act as Company Ambassadors in supporting inbound insurance/claims inquiring customers with an accurate and efficient triage to the appropriate team for further assistance.• Communicate clearly, effectively and empathetically to customers both through telephony and electronic means via email resolving issues and ability to describe various programs/services available to our customers.• Interpret and identify the customer’s needs and respond appropriately and professionally.• Obtain relevant information systematically to provide a seamless interaction with our customers when supporting their inquiry.• Take ownership of customer relations through service and commitment to follow through.Qualifications• 1 - 2 years experience in a contact center environment• Excellent telephone manner and communication skills• Must be flexible with respect to working hours –needs• Prior customer service experience in a similar role• Bilingual French knowledge an asset• Ability to multi-task in a fast paced space.• Quick to adapt to an evolving surrounding.• Proficiency in word processing, excel and various web-based programs/Windows applications.• Clear and concise supportive communication and interpersonal skills.• Analyze and resolve customer concerns (problem solving skills).• Attendance and punctuality is imperative.• Handling a minimum of 70+ calls per day: high achiever will handled 100 calls per daySummaryAre you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 6 month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.44 per hour, and work remotely until further notice (supporting Markham, ON office). Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • winnipeg, manitoba
    • contract
    Randstad is Hiring a Call Center and Customer Service Representative for a company in Manitoba. Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of December 13, 2021Industry: professional services (Financial, HR, and Healthcare)Pay rate:- $15/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in Manitoba)When?- Training starts December 13, 2021Hours of Operation:Monday - Friday 8am - 8pm ESTAdvantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $15/hour Start date: December 13, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring a Call Center and Customer Service Representative for a company in Manitoba. Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of December 13, 2021Industry: professional services (Financial, HR, and Healthcare)Pay rate:- $15/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in Manitoba)When?- Training starts December 13, 2021Hours of Operation:Monday - Friday 8am - 8pm ESTAdvantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $15/hour Start date: December 13, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • st. john's, newfoundland
    • contract
    Randstad is Hiring a Call Center and Customer Service Representative for a company in the in the Saint John's area!Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of December 13, 2021Industry: professional services (Financial, HR, and Healthcare)Pay rate:- $15/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in Saint John's)When?- Training starts December 13, 2021Hours of Operation:Monday -Friday 8am - 8pm ESTAdvantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $15/hour Start date: December 13, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring a Call Center and Customer Service Representative for a company in the in the Saint John's area!Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of December 13, 2021Industry: professional services (Financial, HR, and Healthcare)Pay rate:- $15/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in Saint John's)When?- Training starts December 13, 2021Hours of Operation:Monday -Friday 8am - 8pm ESTAdvantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $15/hour Start date: December 13, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • north york, ontario
    • contract
    Randstad is Hiring a Call Center and Customer Service Representative for a company in the in the Greater Toronto area!Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of December 13, 2021Industry: Professional Services (Financial, HR, and Healthcare)Pay rate:- $17.50/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in the greater Toronto area)When?- Training starts December 13, 2021Hours of Operation:Monday - Friday8 AM to 8 PM (May be slightly different due to time zones)Advantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc.-Processing transactions such as health enrollments, tax and direct deposit updates, etc.-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $17.5/hour Start date: December 13, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring a Call Center and Customer Service Representative for a company in the in the Greater Toronto area!Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of December 13, 2021Industry: Professional Services (Financial, HR, and Healthcare)Pay rate:- $17.50/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in the greater Toronto area)When?- Training starts December 13, 2021Hours of Operation:Monday - Friday8 AM to 8 PM (May be slightly different due to time zones)Advantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc.-Processing transactions such as health enrollments, tax and direct deposit updates, etc.-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $17.5/hour Start date: December 13, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • london, ontario
    • contract
    Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide support to members, while working from the comfort of your own home.As a Bilingual (English/French) Customer Service Representative you will be responsible for answering inbound calls regarding various insurance products and services.4 month contract, with high possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, business hours.Schedules given in advance, full-time employmentLocation: work from home - remoteAdvantagesBelow is a summary of the benefits you can enjoy in this role as a Bilingual (English/French) Customer Service Representative:- Work from home- A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer- Virtual training - 4-6 weeks- An inclusive and accessible work environment- Working with a leading Canadian companyResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and some email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Summary4 month contract, possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm (EST).Schedules given in advance, full-time employmentInterviews: Happening now!Are you the ideal candidate for this role? Would you like to work for a leading insurance company? Send us your updated CV with the subject "Bilingual CSR - Insurance" :susmitha.jambula@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!human forwardRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide support to members, while working from the comfort of your own home.As a Bilingual (English/French) Customer Service Representative you will be responsible for answering inbound calls regarding various insurance products and services.4 month contract, with high possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, business hours.Schedules given in advance, full-time employmentLocation: work from home - remoteAdvantagesBelow is a summary of the benefits you can enjoy in this role as a Bilingual (English/French) Customer Service Representative:- Work from home- A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer- Virtual training - 4-6 weeks- An inclusive and accessible work environment- Working with a leading Canadian companyResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and some email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Summary4 month contract, possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm (EST).Schedules given in advance, full-time employmentInterviews: Happening now!Are you the ideal candidate for this role? Would you like to work for a leading insurance company? Send us your updated CV with the subject "Bilingual CSR - Insurance" :susmitha.jambula@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!human forwardRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • saint john, new brunswick
    • contract
    We are looking for a few Customer and Technical Support Representatives for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $15 per hour- Monday to Friday- No weekends- Rotating shifts between 8am to 10pm- Rotating 2 weeks on-site and 2 weeks remote- Work in Saint John, NB -Work full-time business hours on a 12-month assignmentWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications-Post-Secondary Education is an asset-1-2 years of related experience preferred-Demonstrated Superior Customer Service Skills-Experience using Social Media technologies (Skype, Facetime, Google Duo)-Experience with Apple and Android devices to support video conferencing-Solid Problem-Solving Skills-Ability to communicate effectively – listening, written & verbal-Ability to deliver results independently and as a part of a team-Strong Organizational, Prioritization & Time Management SkillsSummaryIf you're interested in the Customer and Technical Support Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for a few Customer and Technical Support Representatives for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you!You'll be able to provide quality customer service while solving problems and upselling solutions.Advantages- Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $15 per hour- Monday to Friday- No weekends- Rotating shifts between 8am to 10pm- Rotating 2 weeks on-site and 2 weeks remote- Work in Saint John, NB -Work full-time business hours on a 12-month assignmentWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities-Provide an Excellent Customer Experience-Solve Customer Hardware, Software, and Networking problems at first contact using multiple XeroxSystems and Software Tools-Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencingand Web Chat-Resolve incoming Customer escalations through effective negotiation and escalate urgent issues tothe appropriate team as necessary-Resolve issues on the first call and engage escalated groups as appropriate-Contribute to knowledge systems to enhance solutions provided to customers-Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met-Interchange among a variety of internal systems and technologies-Provide feedback on Policies and Procedures to continuously improve customer experience-Maintain product knowledge-Meet and exceed performance targets-Represent the company to Customers in a Professional and Ethical mannerQualifications-Post-Secondary Education is an asset-1-2 years of related experience preferred-Demonstrated Superior Customer Service Skills-Experience using Social Media technologies (Skype, Facetime, Google Duo)-Experience with Apple and Android devices to support video conferencing-Solid Problem-Solving Skills-Ability to communicate effectively – listening, written & verbal-Ability to deliver results independently and as a part of a team-Strong Organizational, Prioritization & Time Management SkillsSummaryIf you're interested in the Customer and Technical Support Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • toronto, ontario
    • contract
    • $18.90 per hour
    Are you a BILINGUAL (fluent in both English & French), polished customer service professional looking for work that will help you move a step further in your career? Are you passionate about customer service and helping people by resolving inquiries and troubleshooting? Are you someone who prides themselves on their ability to multitask? If yes, then we have a very exciting opportunity for you!We are looking for personable Bilingual -English & French speakers to work on a contract basis as a Client Services Consultant for our client, a well-known Educational and Regulatory Government Association.In this role, you will be working in a collaborative, team-oriented, fast-paced environment, providing exceptional client service to the members of this Association over the phone, and over email. We're looking for Rockstar candidates with excellent communication skills, who can handle a fast-paced environment, and multi-task efficiently (on the phone and logging information into the computer). This is a month-to-month contract opportunity to start, with strong potential for (and ideally) further extensions and growth opportunities, paying $18.90/hour, working remotely, starting immediately!Advantages- Remote work opportunity!- Highly competitive pay 18.90/hourly- Great work-life balance - 9 AM - 5 PM or similar schedule- Excellent onboarding process, with great training provided around client service and de-escalation of calls- Opportunity to be a part of an excellent organization, with a collaborative culture, focused on investment in their employees- Opportunity to add experience from an excellent company that would look great on your resumeResponsibilities- Handling all inbound registration and other inquiries from Members of the association, at times handling tough conversations- Managing certifications, member inquiries over the phone (most of the time), and occasionally over email, in regards to a variety of matters, including payments for membership, etc- Maintaining/logging member information on the system in an efficient and timely manner- Ability to multitask between calls and system handling- Working collaboratively with stakeholders, partners, and colleagues in other departments to ensure seamless interaction with members and clients.Qualifications- Bilingualism (Fluent in both English and French)- 2-4 years of customer service/administrative experience or a similar client-focused role- Excellent oral and written communication skills- Ability to work in a dynamic fast-paced environment- Strong typing/keyboarding abilities- Have access to reliable WI-FI connection and access to a personal laptop in good condition- Comfortable having us complete 2 references and a criminal background checkSummaryIf you meet the above-listed criteria and are ready for your next challenge here is how to apply:1) Register for a Randstad account online if you have not yet registered2)) Email a copy of your most up-to-date resume and include a brief synopsis of why you are the best fit for this opportunity to arzo.popal@randstad.ca. Please use the subject line "Bilingual Client Service Consultant"We appreciate all applicants and those interested in this opportunity especially during these challenging times, but only those with relevant experience will be contacted directly. Please note, that due to the COVID-19 pandemic, we are receiving an influx of calls and applications and may take longer than usual to respond back. We thank you in advance for your patience and consideration.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a BILINGUAL (fluent in both English & French), polished customer service professional looking for work that will help you move a step further in your career? Are you passionate about customer service and helping people by resolving inquiries and troubleshooting? Are you someone who prides themselves on their ability to multitask? If yes, then we have a very exciting opportunity for you!We are looking for personable Bilingual -English & French speakers to work on a contract basis as a Client Services Consultant for our client, a well-known Educational and Regulatory Government Association.In this role, you will be working in a collaborative, team-oriented, fast-paced environment, providing exceptional client service to the members of this Association over the phone, and over email. We're looking for Rockstar candidates with excellent communication skills, who can handle a fast-paced environment, and multi-task efficiently (on the phone and logging information into the computer). This is a month-to-month contract opportunity to start, with strong potential for (and ideally) further extensions and growth opportunities, paying $18.90/hour, working remotely, starting immediately!Advantages- Remote work opportunity!- Highly competitive pay 18.90/hourly- Great work-life balance - 9 AM - 5 PM or similar schedule- Excellent onboarding process, with great training provided around client service and de-escalation of calls- Opportunity to be a part of an excellent organization, with a collaborative culture, focused on investment in their employees- Opportunity to add experience from an excellent company that would look great on your resumeResponsibilities- Handling all inbound registration and other inquiries from Members of the association, at times handling tough conversations- Managing certifications, member inquiries over the phone (most of the time), and occasionally over email, in regards to a variety of matters, including payments for membership, etc- Maintaining/logging member information on the system in an efficient and timely manner- Ability to multitask between calls and system handling- Working collaboratively with stakeholders, partners, and colleagues in other departments to ensure seamless interaction with members and clients.Qualifications- Bilingualism (Fluent in both English and French)- 2-4 years of customer service/administrative experience or a similar client-focused role- Excellent oral and written communication skills- Ability to work in a dynamic fast-paced environment- Strong typing/keyboarding abilities- Have access to reliable WI-FI connection and access to a personal laptop in good condition- Comfortable having us complete 2 references and a criminal background checkSummaryIf you meet the above-listed criteria and are ready for your next challenge here is how to apply:1) Register for a Randstad account online if you have not yet registered2)) Email a copy of your most up-to-date resume and include a brief synopsis of why you are the best fit for this opportunity to arzo.popal@randstad.ca. Please use the subject line "Bilingual Client Service Consultant"We appreciate all applicants and those interested in this opportunity especially during these challenging times, but only those with relevant experience will be contacted directly. Please note, that due to the COVID-19 pandemic, we are receiving an influx of calls and applications and may take longer than usual to respond back. We thank you in advance for your patience and consideration.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • ottawa, ontario
    • contract
    • $18.64 per hour
    Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Monday-Friday work week- Pay at 18.64/hr - Hours of work between 8am and 8pm- Accessible by public transit (parking not available)- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner - these calls will be an average of 30 minutes each- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Bilingualism in French and English will be considered a strong asset- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryIf all of the above sounds like you, please apply directly to this posting!Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for this position will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Monday-Friday work week- Pay at 18.64/hr - Hours of work between 8am and 8pm- Accessible by public transit (parking not available)- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner - these calls will be an average of 30 minutes each- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Bilingualism in French and English will be considered a strong asset- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryIf all of the above sounds like you, please apply directly to this posting!Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for this position will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • toronto, ontario
    • contract
    • $21.50 - $23.50 per hour
    Are you a customer service representative with banking experience looking for a new opportunity within the financial space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (remote) to join our team working from home in Vancouver or Toronto. This role is a 6 month contract to begin with, with a strong chance of going permanent. This role will start ASAP! - $21.5/hourly (plus 4% vacation pay on top so $22.36 all included)- $2.00 extra for French Bilingual candidatesThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email, with a keen focus on fund transfers.- Assist customers with requests to transfers their funds from another banking institution in an efficient and timely manner whilst building rapport over the phone and via email- Meet all internal targets / KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Complete follow-up calls to understand and resolve transfer delaysPlease note this is a full time position, Mon-Fri with office hours ranging from (6am -5pm PST)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Email: "Customer Service - Wealth Management" to sophie.hickles@randstad.ca Whilst we appreciate all applications, only qualified candidates will be contacted.Sophie,AdrianaAdvantages- Work with a company with an excellent culture- Work remotely in Vancouver area or Toronto- Work from the comfort of your own home- Great hours ranging from 6.00am to 5.00pm PST- 6 month contract, with large potential for permanent work- ASAP start date- Working as part of a super friendly and cohesive team- $21.5/hourly (plus 4% vacation pay on top so $22.36 all included)- $2 extra for French bilingual candidatesResponsibilitiesThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email, with a keen focus on fund transfers.- Assist customers with requests to transfers their funds from another banking institution in an efficient and timely manner whilst building rapport over the phone and via email- Meet all internal targets / KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Complete follow-up calls to understand and resolve transfer delaysQualifications- A minimum of 6 months + in a financial / banking company with experience with fund transfers- Must have experience/ knowledge of TFSA, RRSP, RESP, LIF, RRIF accounts- MUST HAVE internet that connects via en ethernet cable / LAN wire - Excellent communication skills both written and verbal (French bilingual is an asset)- Well organized and motivated- Can work well as part of a small team in Vancouver or TorontoSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.Please note this is a 6 month contract position to begin with, Mon-Fri with hours ranging from 6am to 5pmIf this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!"Customer Service - Wealth Management" to sophie.hickles@randstad.ca Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a customer service representative with banking experience looking for a new opportunity within the financial space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (remote) to join our team working from home in Vancouver or Toronto. This role is a 6 month contract to begin with, with a strong chance of going permanent. This role will start ASAP! - $21.5/hourly (plus 4% vacation pay on top so $22.36 all included)- $2.00 extra for French Bilingual candidatesThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email, with a keen focus on fund transfers.- Assist customers with requests to transfers their funds from another banking institution in an efficient and timely manner whilst building rapport over the phone and via email- Meet all internal targets / KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Complete follow-up calls to understand and resolve transfer delaysPlease note this is a full time position, Mon-Fri with office hours ranging from (6am -5pm PST)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Email: "Customer Service - Wealth Management" to sophie.hickles@randstad.ca Whilst we appreciate all applications, only qualified candidates will be contacted.Sophie,AdrianaAdvantages- Work with a company with an excellent culture- Work remotely in Vancouver area or Toronto- Work from the comfort of your own home- Great hours ranging from 6.00am to 5.00pm PST- 6 month contract, with large potential for permanent work- ASAP start date- Working as part of a super friendly and cohesive team- $21.5/hourly (plus 4% vacation pay on top so $22.36 all included)- $2 extra for French bilingual candidatesResponsibilitiesThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email, with a keen focus on fund transfers.- Assist customers with requests to transfers their funds from another banking institution in an efficient and timely manner whilst building rapport over the phone and via email- Meet all internal targets / KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Complete follow-up calls to understand and resolve transfer delaysQualifications- A minimum of 6 months + in a financial / banking company with experience with fund transfers- Must have experience/ knowledge of TFSA, RRSP, RESP, LIF, RRIF accounts- MUST HAVE internet that connects via en ethernet cable / LAN wire - Excellent communication skills both written and verbal (French bilingual is an asset)- Well organized and motivated- Can work well as part of a small team in Vancouver or TorontoSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.Please note this is a 6 month contract position to begin with, Mon-Fri with hours ranging from 6am to 5pmIf this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!"Customer Service - Wealth Management" to sophie.hickles@randstad.ca Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • vancouver, british columbia
    • contract
    • $21.50 - $23.50 per hour
    Are you a customer service representative with banking experience looking for a new opportunity within the financial space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (remote) to join our team working from home in Vancouver or Toronto. This role is a 6 month contract to begin with, with a strong chance of going permanent. This role will start ASAP! - $21.5/hourly (plus 4% vacation pay on top so $22.36 all included)- $2.00 extra for French Bilingual candidatesThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email, with a keen focus on fund transfers.- Assist customers with requests to transfers their funds from another banking institution in an efficient and timely manner whilst building rapport over the phone and via email- Meet all internal targets / KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Complete follow-up calls to understand and resolve transfer delaysPlease note this is a full time position, Mon-Fri with office hours ranging from (6am -5pm PST)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Email: "Customer Service - Wealth Management" to sophie.hickles@randstad.ca Whilst we appreciate all applications, only qualified candidates will be contacted.Sophie,AdrianaAdvantages- Work with a company with an excellent culture- Work remotely in Vancouver area or Toronto- Work from the comfort of your own home- Great hours ranging from 6.00am to 5.00pm PST- 6 month contract, with large potential for permanent work- ASAP start date- Working as part of a super friendly and cohesive team- $21.5/hourly (plus 4% vacation pay on top so $22.36 all included)- $2 extra for French bilingual candidatesResponsibilitiesThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email, with a keen focus on fund transfers.- Assist customers with requests to transfers their funds from another banking institution in an efficient and timely manner whilst building rapport over the phone and via email- Meet all internal targets / KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Complete follow-up calls to understand and resolve transfer delaysQualifications- A minimum of 6 months + in a financial / banking company with experience with fund transfers- Must have experience/ knowledge of TFSA, RRSP, RESP, LIF, RRIF accounts- MUST HAVE internet that connects via en ethernet cable / LAN wire - Excellent communication skills both written and verbal (French bilingual is an asset)- Well organized and motivated- Can work well as part of a small team in Vancouver or TorontoSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.Please note this is a 6 month contract position to begin with, Mon-Fri with hours ranging from 6am to 5pmIf this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!"Customer Service - Wealth Management" to sophie.hickles@randstad.ca Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a customer service representative with banking experience looking for a new opportunity within the financial space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (remote) to join our team working from home in Vancouver or Toronto. This role is a 6 month contract to begin with, with a strong chance of going permanent. This role will start ASAP! - $21.5/hourly (plus 4% vacation pay on top so $22.36 all included)- $2.00 extra for French Bilingual candidatesThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email, with a keen focus on fund transfers.- Assist customers with requests to transfers their funds from another banking institution in an efficient and timely manner whilst building rapport over the phone and via email- Meet all internal targets / KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Complete follow-up calls to understand and resolve transfer delaysPlease note this is a full time position, Mon-Fri with office hours ranging from (6am -5pm PST)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Email: "Customer Service - Wealth Management" to sophie.hickles@randstad.ca Whilst we appreciate all applications, only qualified candidates will be contacted.Sophie,AdrianaAdvantages- Work with a company with an excellent culture- Work remotely in Vancouver area or Toronto- Work from the comfort of your own home- Great hours ranging from 6.00am to 5.00pm PST- 6 month contract, with large potential for permanent work- ASAP start date- Working as part of a super friendly and cohesive team- $21.5/hourly (plus 4% vacation pay on top so $22.36 all included)- $2 extra for French bilingual candidatesResponsibilitiesThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email, with a keen focus on fund transfers.- Assist customers with requests to transfers their funds from another banking institution in an efficient and timely manner whilst building rapport over the phone and via email- Meet all internal targets / KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Complete follow-up calls to understand and resolve transfer delaysQualifications- A minimum of 6 months + in a financial / banking company with experience with fund transfers- Must have experience/ knowledge of TFSA, RRSP, RESP, LIF, RRIF accounts- MUST HAVE internet that connects via en ethernet cable / LAN wire - Excellent communication skills both written and verbal (French bilingual is an asset)- Well organized and motivated- Can work well as part of a small team in Vancouver or TorontoSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email.Please note this is a 6 month contract position to begin with, Mon-Fri with hours ranging from 6am to 5pmIf this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!"Customer Service - Wealth Management" to sophie.hickles@randstad.ca Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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