社名社名非公開職種カスタマーサービス業務内容Customer Care Manager global appliance manufacturerAs the head of Customer Care department (Technical center / Contact Center /Customer CarePlanning), plan and execute all-round customer care related initiatives to accelerate the business growth and brandawareness.Requirements:- After Sales Service management experience (in B2C company)求められる経験Customer Service Management保険健康保険 厚生年金保険 雇用保険休日休暇土曜日 日曜日 祝日給与年収800 ~ 1,200万円賞与Yes
社名社名非公開職種カスタマーサービス業務内容Customer Care Manager global appliance manufacturerAs the head of Customer Care department (Technical center / Contact Center /Customer CarePlanning), plan and execute all-round customer care related initiatives to accelerate the business growth and brandawareness.Requirements:- After Sales Service management experience (in B2C company)求められる経験Customer Service Management保険健康保険 厚生年金保険 雇用保険休日休暇土曜日 日曜日 祝日給与年収800 ~ 1,200万円賞与Yes
社名社名非公開職種カスタマーサービス業務内容Customer Support Lead at Global Dental CompanyTo enhance customer experience (CX) and facilitate effective resolution of customer problems withdentists and orthodontists, by providing first-line contact via multiple channels inclusive of phone,email and online chat.Key Responsibilities:- Handle and clarify inquiries, requests and issues raised by existing customers concerning bothproduct/service and treatment plan.- - Lead and manage
社名社名非公開職種カスタマーサービス業務内容Customer Support Lead at Global Dental CompanyTo enhance customer experience (CX) and facilitate effective resolution of customer problems withdentists and orthodontists, by providing first-line contact via multiple channels inclusive of phone,email and online chat.Key Responsibilities:- Handle and clarify inquiries, requests and issues raised by existing customers concerning bothproduct/service and treatment plan.- - Lead and manage
社名社名非公開職種カスタマーサービス業務内容Customer Service Manager job opportunityat a global Life Science companyThis position involves managing the overall customer service through four teams, each with their respective team leader. The customer service team consists of approximately 30 members.Position SummaryLeading the Japan Customer Service team to carry outthe Order Fulfillment needs of our customers. Ensuring and continuously improving customer experience by aligning
社名社名非公開職種カスタマーサービス業務内容Customer Service Manager job opportunityat a global Life Science companyThis position involves managing the overall customer service through four teams, each with their respective team leader. The customer service team consists of approximately 30 members.Position SummaryLeading the Japan Customer Service team to carry outthe Order Fulfillment needs of our customers. Ensuring and continuously improving customer experience by aligning
社名社名非公開職種カスタマーサービス業務内容Customer Service Specialist at Global Beverage companyWhat you can expectカスタマーサービス • 顧客からの要望や問い合わせへの対応 • 顧客と強い信頼関係を築く • 顧客の要望に関する物流業者や輸入・物流チームとのコミュニケーション • 社内の経理およびと協力し、適切な与信管理を行う。 • 顧客からのクレームの最初の窓口となり、品質上の問題があれば品質管理チームに伝えて改善に取り組む。オーダー管理 • 顧客からの注文を受けてSAPで処理を行う。 • 特定の注文の評価と管理を行う。 • の営業部門と協力し、顧客、割引、在庫状況に関する情報を提供・交換する。 • 顧客への納品に関する差異の可能性を追跡し、注文の訂正を処理する。 • 社内の顧客からのプロモーションに関する注文処理を行う。 • 注文の配送に関連するあらゆる問題解決に積
社名社名非公開職種カスタマーサービス業務内容Customer Service Specialist at Global Beverage companyWhat you can expectカスタマーサービス • 顧客からの要望や問い合わせへの対応 • 顧客と強い信頼関係を築く • 顧客の要望に関する物流業者や輸入・物流チームとのコミュニケーション • 社内の経理およびと協力し、適切な与信管理を行う。 • 顧客からのクレームの最初の窓口となり、品質上の問題があれば品質管理チームに伝えて改善に取り組む。オーダー管理 • 顧客からの注文を受けてSAPで処理を行う。 • 特定の注文の評価と管理を行う。 • の営業部門と協力し、顧客、割引、在庫状況に関する情報を提供・交換する。 • 顧客への納品に関する差異の可能性を追跡し、注文の訂正を処理する。 • 社内の顧客からのプロモーションに関する注文処理を行う。 • 注文の配送に関連するあらゆる問題解決に積
社名社名非公開職種テレマーケティング、コールセンター業務内容Customer Service Operation Manager job opportunity at GlobalCosmetics CompanyOperation Manager works with team leaders to build a strong team and improve their performance.The responsibility includes:▪ team planning management▪ team animation and motivation▪ work conditions improvementExperienceDisposes of a proven experience of team management in a call center and a prior luxury/retail or consumer goods environment experience
社名社名非公開職種テレマーケティング、コールセンター業務内容Customer Service Operation Manager job opportunity at GlobalCosmetics CompanyOperation Manager works with team leaders to build a strong team and improve their performance.The responsibility includes:▪ team planning management▪ team animation and motivation▪ work conditions improvementExperienceDisposes of a proven experience of team management in a call center and a prior luxury/retail or consumer goods environment experience
社名社名非公開職種カスタマーサービス業務内容Aftersales Admin Leader position at Global Luxury companyYou will play a key role in ensuring the accuracy and integrity of theafter sales administration process , managing 2 people , and showcasingstrong organization skills to prioritize deadlines and multitask effectively. This role requires extensive background in after sales administration.Requirements- Proven experience as a Administration Leader or in a similar role- Proficiency
社名社名非公開職種カスタマーサービス業務内容Aftersales Admin Leader position at Global Luxury companyYou will play a key role in ensuring the accuracy and integrity of theafter sales administration process , managing 2 people , and showcasingstrong organization skills to prioritize deadlines and multitask effectively. This role requires extensive background in after sales administration.Requirements- Proven experience as a Administration Leader or in a similar role- Proficiency
Customer Service SpecialistFull time Must be Australian Citizen or Permanent Resident Are you in retail and chasing a new experience but don't know where to start? Why not continue to enhance your fantastic customer service skills in a professional office based role! We are currently working with a client who is seeking people just like you to grow their current customer service team in the Hurstville area! If this sounds like a role you’re interested in t
Customer Service SpecialistFull time Must be Australian Citizen or Permanent Resident Are you in retail and chasing a new experience but don't know where to start? Why not continue to enhance your fantastic customer service skills in a professional office based role! We are currently working with a client who is seeking people just like you to grow their current customer service team in the Hurstville area! If this sounds like a role you’re interested in t
Collections Officer - Entry Level Must be Citizen or Permanent Resident Unique opportunity as no experience is requiredEarn commission in your first year. Interview Tuesday 16th April Location: Opposite Hurstville Station Are you ready to kick start your career as a collections officer? If so, this is the perfect opportunity for you! This entry level role starts on the 29th April with interviews taking place next week and is the perfect opportunity for an
Collections Officer - Entry Level Must be Citizen or Permanent Resident Unique opportunity as no experience is requiredEarn commission in your first year. Interview Tuesday 16th April Location: Opposite Hurstville Station Are you ready to kick start your career as a collections officer? If so, this is the perfect opportunity for you! This entry level role starts on the 29th April with interviews taking place next week and is the perfect opportunity for an
Collections Officer - Entry Level Must be Citizen or Permanent Resident Unique opportunity as no experience is requiredEarn commission in your first year. Interview Tuesday 16th April Location: Opposite Hurstville Station Are you ready to kick start your career as a collections officer? If so, this is the perfect opportunity for you! This entry level role starts on the 29th April with interviews taking place next week and is the perfect opportunity for an
Collections Officer - Entry Level Must be Citizen or Permanent Resident Unique opportunity as no experience is requiredEarn commission in your first year. Interview Tuesday 16th April Location: Opposite Hurstville Station Are you ready to kick start your career as a collections officer? If so, this is the perfect opportunity for you! This entry level role starts on the 29th April with interviews taking place next week and is the perfect opportunity for an
Are you an excellent user of German, looking for the chance to jump start your career into an industry leading organization? We are seeking a talented German Vendor Service Desk Administrator with superior communication skills in both languages and customer service experience to join the innovative project of our client, a newly established Accounting Shared Services center.In this role, you will provide support to business while interacting with customers
Are you an excellent user of German, looking for the chance to jump start your career into an industry leading organization? We are seeking a talented German Vendor Service Desk Administrator with superior communication skills in both languages and customer service experience to join the innovative project of our client, a newly established Accounting Shared Services center.In this role, you will provide support to business while interacting with customers
Your New Company:Our client is a market leader in the production and distribution of industrial and electronic solutions and are renowned by top clients for their high quality products and fast turnaround times. Due an exciting period of rapid growth, our client is looking for 7x Customer Service Representatives to join their high-performing Customer Service team based in Smithfield. Your New Role:Reporting to a supportive and knowledgeable Customer Care M
Your New Company:Our client is a market leader in the production and distribution of industrial and electronic solutions and are renowned by top clients for their high quality products and fast turnaround times. Due an exciting period of rapid growth, our client is looking for 7x Customer Service Representatives to join their high-performing Customer Service team based in Smithfield. Your New Role:Reporting to a supportive and knowledgeable Customer Care M
About the Job & Company: Randstad is seeking a dedicated individual to join our clients team as Customer Hardship Specialists in Perth, WA. Our client is one of the big four banks in Australia and they are looking for new enthusiastic employees to join their team. The role involves assisting customers facing financial hardship, finding tailored solutions, and maintaining customer service standards. It may also include working with arrears and potential lea
About the Job & Company: Randstad is seeking a dedicated individual to join our clients team as Customer Hardship Specialists in Perth, WA. Our client is one of the big four banks in Australia and they are looking for new enthusiastic employees to join their team. The role involves assisting customers facing financial hardship, finding tailored solutions, and maintaining customer service standards. It may also include working with arrears and potential lea
about the companyOur client, one of the largest life insurance companies globally.about the jobIn this role as a Customer Service Specialist, you will be required to communicate to clients and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time.In order to be successful in this position, the ideal incumbent must be able to deliver a smooth customer service experience
about the companyOur client, one of the largest life insurance companies globally.about the jobIn this role as a Customer Service Specialist, you will be required to communicate to clients and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time.In order to be successful in this position, the ideal incumbent must be able to deliver a smooth customer service experience
Work Monday - Friday with weekends off! Great monthly bonuses Join a global company with endless career opportunitiesGain invaluable experience in a unique field Work close to home and beat the Auckland Traffic Are you interested in making a difference in people's lives? Do you want to build a career that utilizes your retail skills and sales background?An exciting opportunity has become available with a global sleep specialist. They are leaders in their f
Work Monday - Friday with weekends off! Great monthly bonuses Join a global company with endless career opportunitiesGain invaluable experience in a unique field Work close to home and beat the Auckland Traffic Are you interested in making a difference in people's lives? Do you want to build a career that utilizes your retail skills and sales background?An exciting opportunity has become available with a global sleep specialist. They are leaders in their f
Your New Company:Our client is a market leader in the production and distribution of industrial and electronic solutions and are renowned by top clients for their high quality products and fast turnaround times. Due an exciting period of rapid growth, our client is looking for 7x Customer Service Representatives to join their high-performing Customer Service team based in Smithfield. Your New Role:Reporting to a supportive and knowledgeable Customer Care M
Your New Company:Our client is a market leader in the production and distribution of industrial and electronic solutions and are renowned by top clients for their high quality products and fast turnaround times. Due an exciting period of rapid growth, our client is looking for 7x Customer Service Representatives to join their high-performing Customer Service team based in Smithfield. Your New Role:Reporting to a supportive and knowledgeable Customer Care M
The Danish Customer Support Specialist is responsible for supporting customers in Denmark & deliver superior customer satisfaction on fleet, asset and mobile workforce management solutions. This position requires strong communication skills as you will analyze the customers’ issues, refer to the appropriate resource material or consult other experts and provide the appropriate solution. The team is enthusiastic with high ambitions and they are seeking a ne
The Danish Customer Support Specialist is responsible for supporting customers in Denmark & deliver superior customer satisfaction on fleet, asset and mobile workforce management solutions. This position requires strong communication skills as you will analyze the customers’ issues, refer to the appropriate resource material or consult other experts and provide the appropriate solution. The team is enthusiastic with high ambitions and they are seeking a ne
社名社名非公開職種カスタマーサービス業務内容Customer Service Manager job opportunity at global life science companyPosition Summary•Leading the Japan Customer Service team to carry out the Order Fulfillment needs of our customers. Ensuring and continuously improving customer experience by aligning and co-working with sales, marketing, technical engineers, finance and other Supply Chain departments such asplanning, logistics and procurement teams.Experience•5+ years of proven cu
社名社名非公開職種カスタマーサービス業務内容Customer Service Manager job opportunity at global life science companyPosition Summary•Leading the Japan Customer Service team to carry out the Order Fulfillment needs of our customers. Ensuring and continuously improving customer experience by aligning and co-working with sales, marketing, technical engineers, finance and other Supply Chain departments such asplanning, logistics and procurement teams.Experience•5+ years of proven cu
Expression of Interest Ad: Customer Service Manager / Team Lead: Build a Thriving Team!Are you a passionate and experienced Customer Service professional seeking exciting new challenges? We're building a network of high-performing leaders, and we want YOU! Express your interest today and let us showcase your skills to land you the perfect opportunity.Why Partner with Us?Exclusive Access: Be the first to hear about top Customer Service Leader and Team Lead
Expression of Interest Ad: Customer Service Manager / Team Lead: Build a Thriving Team!Are you a passionate and experienced Customer Service professional seeking exciting new challenges? We're building a network of high-performing leaders, and we want YOU! Express your interest today and let us showcase your skills to land you the perfect opportunity.Why Partner with Us?Exclusive Access: Be the first to hear about top Customer Service Leader and Team Lead
From humble beginning almost 50 years ago, our client has dedicated their work to create each and every one of its products with only the finest precious metal and stringent quality control techniques to ensure consistency in their products. They provide the Australian jewellery industry with world class precious metal products and services.Due to growth, you will be an addition and valued member of their amazing customer service team. The role is to ensur
From humble beginning almost 50 years ago, our client has dedicated their work to create each and every one of its products with only the finest precious metal and stringent quality control techniques to ensure consistency in their products. They provide the Australian jewellery industry with world class precious metal products and services.Due to growth, you will be an addition and valued member of their amazing customer service team. The role is to ensur
Every interaction matters- Our staff are committed to understanding the needs of our callers and achieving quality outcomes for job seekers, employers, and students. Successful applicants will possess excellent communication skills and are adept at managing a range of inbound and outbound channels with the utmost professionalism.Rostered hours: 9:00 – 19:00 AEST, Monday to Friday but are subject to change.As an APS4 (equivalent) Employment Service Officer,
Every interaction matters- Our staff are committed to understanding the needs of our callers and achieving quality outcomes for job seekers, employers, and students. Successful applicants will possess excellent communication skills and are adept at managing a range of inbound and outbound channels with the utmost professionalism.Rostered hours: 9:00 – 19:00 AEST, Monday to Friday but are subject to change.As an APS4 (equivalent) Employment Service Officer,
Duties and responsibilities:Conduct outbound call campaigns to participants, their representatives and providers to enquire about and verify information.Identify patterns, trends or insights to analyse issues from different perspectives and draw soundconclusions from available data and information.Conduct analysis and assessment of information gathered in collaboration with compliance activities and unpacking activities that pose fraudulent concerns.Undert
Duties and responsibilities:Conduct outbound call campaigns to participants, their representatives and providers to enquire about and verify information.Identify patterns, trends or insights to analyse issues from different perspectives and draw soundconclusions from available data and information.Conduct analysis and assessment of information gathered in collaboration with compliance activities and unpacking activities that pose fraudulent concerns.Undert
Hours and Availability:A Permanent Full-Time role is on offer for you!You will need the availability to work a rotating roster between Monday-Saturday.Monday-Friday rotating rosters between 7.00am – 6.00pm.Work up to 1 Saturday every 3 or 4 weeksDesirable attributes:Positive attitude, eager to learnDedication to customer satisfaction, simplifying their experienceThrives in fast-paced environments with clear goalsValues teamwork and relationship-buildingStr
Hours and Availability:A Permanent Full-Time role is on offer for you!You will need the availability to work a rotating roster between Monday-Saturday.Monday-Friday rotating rosters between 7.00am – 6.00pm.Work up to 1 Saturday every 3 or 4 weeksDesirable attributes:Positive attitude, eager to learnDedication to customer satisfaction, simplifying their experienceThrives in fast-paced environments with clear goalsValues teamwork and relationship-buildingStr
Team Leadership: effectively manage and lead a team of senior claims specialists. Thisinvolves setting clear expectations and role clarity for team members, providing guidanceand support, and ensuring efficient handling of motor insurance claims.Claim Settlement: oversee the process of evaluating, negotiating, and settling motorinsurance claims in accordance with strategies, company policies, procedures, andregulatory requirements.Conflict Resolution: hand
Team Leadership: effectively manage and lead a team of senior claims specialists. Thisinvolves setting clear expectations and role clarity for team members, providing guidanceand support, and ensuring efficient handling of motor insurance claims.Claim Settlement: oversee the process of evaluating, negotiating, and settling motorinsurance claims in accordance with strategies, company policies, procedures, andregulatory requirements.Conflict Resolution: hand
A leading international manufacturing company who are experiencing significant growth are looking for detail-oriented HYBRID WORKING Sales Quoting Specialist to join their amazing team to cost enquiries and projects for their ever growing customer base.The ideal candidate will have high levels of attention to detail, can easily build relationships with internal stakeholders and Understand the key products be able to communicate the benefits and key attribu
A leading international manufacturing company who are experiencing significant growth are looking for detail-oriented HYBRID WORKING Sales Quoting Specialist to join their amazing team to cost enquiries and projects for their ever growing customer base.The ideal candidate will have high levels of attention to detail, can easily build relationships with internal stakeholders and Understand the key products be able to communicate the benefits and key attribu
A leading international manufacturing company who are experiencing significant growth are looking for detail-oriented HYBRID WORKING Sales Quoting Specialist to join their amazing team to cost enquiries and projects for their ever growing customer base.The ideal candidate will have high levels of attention to detail, can easily build relationships with internal stakeholders and Understand the key products be able to communicate the benefits and key attribu
A leading international manufacturing company who are experiencing significant growth are looking for detail-oriented HYBRID WORKING Sales Quoting Specialist to join their amazing team to cost enquiries and projects for their ever growing customer base.The ideal candidate will have high levels of attention to detail, can easily build relationships with internal stakeholders and Understand the key products be able to communicate the benefits and key attribu
Ready to kick start your career at one of Australia's top banks? Here's your chance! Join a team and make a difference by assisting customers facing financial hardships. Be part of a customer-centric organisation that nurtures your long-term career and personal growth.What's in it for you:Competitive salary Temp to Perm Opportunity - $35 per hour + superGet your foot in the door at one of Australia's leading Banks!Be part of an organisation dedicated to su
Ready to kick start your career at one of Australia's top banks? Here's your chance! Join a team and make a difference by assisting customers facing financial hardships. Be part of a customer-centric organisation that nurtures your long-term career and personal growth.What's in it for you:Competitive salary Temp to Perm Opportunity - $35 per hour + superGet your foot in the door at one of Australia's leading Banks!Be part of an organisation dedicated to su
Your new company:My client who are an international movers specialist who have been running for over 50 years, are looking for new internal sales people to join their business. Your new role:As an External Sales Consultant you are responsible for meeting with prospective customers in their property to evaluate their move requirements.This includes marketing capabilities, building rapport with customers and converting prospects into sales. Your role will al
Your new company:My client who are an international movers specialist who have been running for over 50 years, are looking for new internal sales people to join their business. Your new role:As an External Sales Consultant you are responsible for meeting with prospective customers in their property to evaluate their move requirements.This includes marketing capabilities, building rapport with customers and converting prospects into sales. Your role will al
Company and Team Background Our reputable client is currently recruiting talents with enthusiasm and experience in customer service for the role, Customer Service Officer. The incumbent plays a pivotal role in the call center providing exceptional customer service by handling inbound calls, addressing customer inquiries, and resolving complaints. Working in a fast-paced call center environment, the talent requires extraordinary communication, problem-solvi
Company and Team Background Our reputable client is currently recruiting talents with enthusiasm and experience in customer service for the role, Customer Service Officer. The incumbent plays a pivotal role in the call center providing exceptional customer service by handling inbound calls, addressing customer inquiries, and resolving complaints. Working in a fast-paced call center environment, the talent requires extraordinary communication, problem-solvi
Exciting career opportunity to join a successful Australian owned and operated business that produces high quality products that are distributed across the globe.Full training provided and work life balance - no weekend work or late nights!You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising between departments.This role will require a positive and e
Exciting career opportunity to join a successful Australian owned and operated business that produces high quality products that are distributed across the globe.Full training provided and work life balance - no weekend work or late nights!You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising between departments.This role will require a positive and e
¿ Atención personalizada al personal, tanto en Central como en las Delegaciones españolas y filiales extranjeras.¿ Coordinar y formar de manera constante al equipo de Customer Service.¿ Revisar el cumplimiento de los objetivos del departamento y analizar resultados para proponer mejoras continuas.¿ Maximizar la productividad y el rendimiento individual y colectivo delequipo, así como la comunicación y el apoyo mutuo.¿ Soporte al director del departamento e
¿ Atención personalizada al personal, tanto en Central como en las Delegaciones españolas y filiales extranjeras.¿ Coordinar y formar de manera constante al equipo de Customer Service.¿ Revisar el cumplimiento de los objetivos del departamento y analizar resultados para proponer mejoras continuas.¿ Maximizar la productividad y el rendimiento individual y colectivo delequipo, así como la comunicación y el apoyo mutuo.¿ Soporte al director del departamento e