The role involves support to Lead in analyzing complaints, coordinating with production, quality, and service teamsComplaint Management:Receive, record, and acknowledge customer complaints regarding cranes.Track complaints through to resolution and ensure timely updates to customers.Prioritize complaints based on urgency and severity.Technical Investigation & Coordination:Assist in identifying root causes of product issues in internal teams.Coordinate corr
The role involves support to Lead in analyzing complaints, coordinating with production, quality, and service teamsComplaint Management:Receive, record, and acknowledge customer complaints regarding cranes.Track complaints through to resolution and ensure timely updates to customers.Prioritize complaints based on urgency and severity.Technical Investigation & Coordination:Assist in identifying root causes of product issues in internal teams.Coordinate corr