Candidates will own a Portfolio of accounts monitor a key customer-facing email alias and ensure queries are replied to within the required SLAs15- 20 Calls/emails per day to collect outstanding accounts receivableSending invoice copies to the customers along with the statement of accountsUploading invoice copies in customer portalsissuing dunning letters to the customersInteracting with the internal finance department Resolving customer disputesCandidates
Candidates will own a Portfolio of accounts monitor a key customer-facing email alias and ensure queries are replied to within the required SLAs15- 20 Calls/emails per day to collect outstanding accounts receivableSending invoice copies to the customers along with the statement of accountsUploading invoice copies in customer portalsissuing dunning letters to the customersInteracting with the internal finance department Resolving customer disputesCandidates