Roles and Responsibilities: -Act as an SME and provide technical leadership while collaborating with and managing the development team.-Drive technical decisions related to ServiceNow application architecture, Virtual Agent, AI, and Agentic AI solutions.-Engage with multiple teams and contribute to key technical and architectural decisions.-Provide solutions to complex technical problems for the immediate team and across multiple teams.-Lead the planning,
Roles and Responsibilities: -Act as an SME and provide technical leadership while collaborating with and managing the development team.-Drive technical decisions related to ServiceNow application architecture, Virtual Agent, AI, and Agentic AI solutions.-Engage with multiple teams and contribute to key technical and architectural decisions.-Provide solutions to complex technical problems for the immediate team and across multiple teams.-Lead the planning,
Strong hands-on experience in:VBA / Macro Development (Office Applications - Excel, Word, Outlook,...)Power QueryData handling and report automationGood understanding of:Excel object modelFile handling and folder automationAPI integration conceptsError handling and debugging techniquesPerformance optimization in VBA solutionsExperience in creating user forms, dashboards, workflow automation, and complex business logic implementationsWorking knowledge of SQ
Strong hands-on experience in:VBA / Macro Development (Office Applications - Excel, Word, Outlook,...)Power QueryData handling and report automationGood understanding of:Excel object modelFile handling and folder automationAPI integration conceptsError handling and debugging techniquesPerformance optimization in VBA solutionsExperience in creating user forms, dashboards, workflow automation, and complex business logic implementationsWorking knowledge of SQ
MUST HAVE:1. ServiceNow Order Management for Telecommunications (OMT) and Product Catalogue Developing and implementing solutions within the ServiceNow platform to manage the sales and fulfillment of telecom products and services. The role involves technical design, configuration, and integration with external systems to automate order capture, decomposition, and orchestration. * ServiceNow Customization: Develop and configure SNOW modules.* Scripting: Wri
MUST HAVE:1. ServiceNow Order Management for Telecommunications (OMT) and Product Catalogue Developing and implementing solutions within the ServiceNow platform to manage the sales and fulfillment of telecom products and services. The role involves technical design, configuration, and integration with external systems to automate order capture, decomposition, and orchestration. * ServiceNow Customization: Develop and configure SNOW modules.* Scripting: Wri