Are you a clear writer, a calm communicator, and a natural problem solver who thrives in gray areas? We are looking for an Investigator to join a supportive, highly collaborative operations team on a 12 month fixed-term contract.In this autonomous role, you will take ownership of your own caseload—managing around 5 new cases a week—to independently investigate and resolve customer feedback and complex inquiries.What You’ll DoInvestigate & Manage Caseloads:
Are you a clear writer, a calm communicator, and a natural problem solver who thrives in gray areas? We are looking for an Investigator to join a supportive, highly collaborative operations team on a 12 month fixed-term contract.In this autonomous role, you will take ownership of your own caseload—managing around 5 new cases a week—to independently investigate and resolve customer feedback and complex inquiries.What You’ll DoInvestigate & Manage Caseloads: