Role: 1st / 2nd line supportType: PERMLocation: GlasgowSalary: £30K PAThe first point of contact for support issues by creating, updating, and monitoring user tickets using our E-Ticketing SystemAssisting end users with issues and providing 'how to' advice for our systemsInstallation and support of software and hardware, including workstation imaging and deployment.Maintenance of IT asset registerSLA And KPI Management - Ensure tickets are prioritised and
Role: 1st / 2nd line supportType: PERMLocation: GlasgowSalary: £30K PAThe first point of contact for support issues by creating, updating, and monitoring user tickets using our E-Ticketing SystemAssisting end users with issues and providing 'how to' advice for our systemsInstallation and support of software and hardware, including workstation imaging and deployment.Maintenance of IT asset registerSLA And KPI Management - Ensure tickets are prioritised and
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