IT Service Desk Support (1st Line) We are looking for a hands-on, service-oriented IT Support professional to join the JTI Group. This is a new role responsible for providing 1st line helpdesk support maintaining workplace infrastructure, managing hardware assets, and ensuring seamless IT operations for our business users.This role will suit a caniddate who has 1-5 years experince in simiar onsite role.This role is a classic on-site IT operations / end-u
IT Service Desk Support (1st Line) We are looking for a hands-on, service-oriented IT Support professional to join the JTI Group. This is a new role responsible for providing 1st line helpdesk support maintaining workplace infrastructure, managing hardware assets, and ensuring seamless IT operations for our business users.This role will suit a caniddate who has 1-5 years experince in simiar onsite role.This role is a classic on-site IT operations / end-u
Role: 2nd Line Support Endpoint EngineerType: Contract (3 Months with potential extension)Location: Norwich, UKWorking Model: 5 Days OnsitePayrate: £12.00 to £14.32 per hour on Inside IR35 via UmbrellaWe are looking for a highly customer-focused Endpoint Engineer to provide exceptional 2nd-line support for our clinical and corporate teams in Norwich.What You'll DoProvide 2nd-line remote and on-site support for hardware, software, and peripherals.Build, con
Role: 2nd Line Support Endpoint EngineerType: Contract (3 Months with potential extension)Location: Norwich, UKWorking Model: 5 Days OnsitePayrate: £12.00 to £14.32 per hour on Inside IR35 via UmbrellaWe are looking for a highly customer-focused Endpoint Engineer to provide exceptional 2nd-line support for our clinical and corporate teams in Norwich.What You'll DoProvide 2nd-line remote and on-site support for hardware, software, and peripherals.Build, con
£14.52 - £15.93 per hour, Inside IR35 via Umbrella
Role: Digital Service Desk AnalystLocation: Norwich or Chelmsford, UKDuration: 3-Month Contract (Inside IR35)Hours: 37.5 hours per week, Monday to Friday rota (08:00-16:00 or 10:00-18:00)Job SummaryProvides first-line technical support and customer service to Trust staff across all sites. Logs, manages, resolves, or escalates IT incidents and service requests using the call management system in line with SLAs. Key duties include supporting Smartcard (RA) s
Role: Digital Service Desk AnalystLocation: Norwich or Chelmsford, UKDuration: 3-Month Contract (Inside IR35)Hours: 37.5 hours per week, Monday to Friday rota (08:00-16:00 or 10:00-18:00)Job SummaryProvides first-line technical support and customer service to Trust staff across all sites. Logs, manages, resolves, or escalates IT incidents and service requests using the call management system in line with SLAs. Key duties include supporting Smartcard (RA) s