Support systems, applications, and telecommunications products.Detect, diagnose, and resolve Application, system incidents and service interruptions.Escalate complex issues to Tier II/III support or relevant departments.Document incidents, actions taken, and resolutions in a ticketing system.Perform routine maintenance tasks, including updates and system /application checks.Communicate with internal teams and external vendors for issue resolution.Follow st
Support systems, applications, and telecommunications products.Detect, diagnose, and resolve Application, system incidents and service interruptions.Escalate complex issues to Tier II/III support or relevant departments.Document incidents, actions taken, and resolutions in a ticketing system.Perform routine maintenance tasks, including updates and system /application checks.Communicate with internal teams and external vendors for issue resolution.Follow st