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  • client relationship director

    • london, greater london
    • permanent
    • £75,000 - £90,000 per year
    Key ResponsibilitiesManaging Client Accounts: Serving as the primary point of contact for top-tier clients, managing satisfaction, handling escalations, acting as the client's voice internally, and initiating relationship-building efforts.Strategic Account Oversight: Develop strategic plans for key accounts, identify upsell/cross-sell opportunities, and track performance against client-specific KPIs.Team Leadership: Lead, mentor, and develop the Client Ser
    posted 8 december 2025
    Key ResponsibilitiesManaging Client Accounts: Serving as the primary point of contact for top-tier clients, managing satisfaction, handling escalations, acting as the client's voice internally, and initiating relationship-building efforts.Strategic Account Oversight: Develop strategic plans for key accounts, identify upsell/cross-sell opportunities, and track performance against client-specific KPIs.Team Leadership: Lead, mentor, and develop the Client Ser
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