Department: Sales & Marketing Job Summary: We are seeking a Customer Success Executive who is passionate about delighting customers instead of “selling to” them. This role is about building trust, guiding customers, and ensuring they enjoy a smooth, joyful, and memorable journey with the company. Unlike traditional sales roles, you will not be expected to cold-call or push-sell. Instead, you will: Act as a bridge between the company and the customers, ensu
Department: Sales & Marketing Job Summary: We are seeking a Customer Success Executive who is passionate about delighting customers instead of “selling to” them. This role is about building trust, guiding customers, and ensuring they enjoy a smooth, joyful, and memorable journey with the company. Unlike traditional sales roles, you will not be expected to cold-call or push-sell. Instead, you will: Act as a bridge between the company and the customers, ensu
Job Description (JD):Handle telephonic inquiries and schedule appointments.Manage appointment reminders, follow-ups, and cancellations.Counsel patients on basic therapy instructions and handle queries empathetically.Assist with feedback collection and satisfaction surveys.Key Result Areas (KRAs):≥90% appointment retention and follow-through.High engagement on patient satisfaction metrics.Timely handling of inbound and outbound patient communication.Documen
Job Description (JD):Handle telephonic inquiries and schedule appointments.Manage appointment reminders, follow-ups, and cancellations.Counsel patients on basic therapy instructions and handle queries empathetically.Assist with feedback collection and satisfaction surveys.Key Result Areas (KRAs):≥90% appointment retention and follow-through.High engagement on patient satisfaction metrics.Timely handling of inbound and outbound patient communication.Documen
We are seeking enthusiastic and detail-oriented individuals to join our team as Customer Services Executive (Survey QC & Updation) in Kochi. This is a field-based role that involves extensive travel within designated areas of Kochi to conduct quality checks (QC) and update information related to ongoing or recently completed surveys, primarily focused on water connections.This position is ideal for fresh graduates or anyone looking to start their career in
We are seeking enthusiastic and detail-oriented individuals to join our team as Customer Services Executive (Survey QC & Updation) in Kochi. This is a field-based role that involves extensive travel within designated areas of Kochi to conduct quality checks (QC) and update information related to ongoing or recently completed surveys, primarily focused on water connections.This position is ideal for fresh graduates or anyone looking to start their career in
Collaborate Across Teams: Work closely with Sales, Logistics, QA/QC, and Planning teams toensure orders are processed on time and any issues are quickly resolved.• Maintain Accurate Records: Keep detailed and up-to-date records of all client interactions, includingorder statuses, samples, quotes, and payments.• Daily Updates: Regularly update CRM and CFTs Task sheet to ensure everyone has clear visibilityand accountability for ongoing tasks.• Manage Client
Collaborate Across Teams: Work closely with Sales, Logistics, QA/QC, and Planning teams toensure orders are processed on time and any issues are quickly resolved.• Maintain Accurate Records: Keep detailed and up-to-date records of all client interactions, includingorder statuses, samples, quotes, and payments.• Daily Updates: Regularly update CRM and CFTs Task sheet to ensure everyone has clear visibilityand accountability for ongoing tasks.• Manage Client